Grey screen & cursor after logging in

[Guest Christie Ly]

Hi, I can't seem to get onto my desktop and I'm presented with a grey screen after entering my password. So I just built a new PC a few days ago and installed Windows 11 Pro. Aside from struggling a bit to get past the prompts without an ethernet connection, I managed to get onto the desktop and connect to wifi. Everything worked fine besides not having Windows activated. Today, however, I turned on my PC there was some kind of information dialogue with percentages on the loading screen before it brought me to the lock screen but I didn't read or understand what it said. I entered my password

 

Continue reading...