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DRIVER_POWER_STATE_FAILURE (9f): pci.sys - Windows 11 - DMP


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Guest Owen Abkes
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Good afternoon, I'm working on a Windows 11 machine that was recently built and has an AMD Ryzen 7 7700X and AMD 7800XT. The user is reporting semi-regular machine restarts with Critical Kernel-Power events at each restart. I was given the dump files which I've linked here: 052924-10265-01.zipI'm new to using WinDbg so I can't really tell what I'm looking for. Best I can guess is something with the pci.sys driver, but I want to be sure before I get the machine from the user and try to remedy the issue. Thanks in advance!

 

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