Guest JohnM Posted August 14, 2007 Posted August 14, 2007 Hi I hope someone can help. I am running Windows XP Home, Service Pack 2. Microsoft updates repeatedly tries to install updates which appear to relate to software that I do not have on my computer. The updates fail to install each time, then I am asked to reinstall next time I shut down. How can I stop this happening? regards JohnM
Guest DL Posted August 14, 2007 Posted August 14, 2007 Which updates for what software? Run a manual update & review the history "JohnM" <JohnM@discussions.microsoft.com> wrote in message news:0FCDDF57-B978-4BC5-8C98-588EB0B67B59@microsoft.com... > Hi > I hope someone can help. I am running Windows XP Home, Service Pack 2. > Microsoft updates repeatedly tries to install updates which appear to > relate > to software that I do not have on my computer. The updates fail to install > each time, then I am asked to reinstall next time I shut down. How can I > stop > this happening? > > regards > > JohnM
Guest JohnM Posted August 14, 2007 Posted August 14, 2007 Hi DL There are 4: 1. Security Update for Microsoft.NET Framework, Version 1.1 Service Pack 1 (KB928366) 2. Security Update for Office 2003 (KB920813) 3. Security Update for Office 2003 (KB934180) 4. Update for Office 2003 (KB925251). I have no idea what No.1 is. I don't have Office 2003 on my computer. Although the system repeatedly tries to install these, the result is always the same - "Installation failed". Other updates have installed OK. "DL" wrote: > Which updates for what software? > > Run a manual update & review the history > > "JohnM" <JohnM@discussions.microsoft.com> wrote in message > news:0FCDDF57-B978-4BC5-8C98-588EB0B67B59@microsoft.com... > > Hi > > I hope someone can help. I am running Windows XP Home, Service Pack 2. > > Microsoft updates repeatedly tries to install updates which appear to > > relate > > to software that I do not have on my computer. The updates fail to install > > each time, then I am asked to reinstall next time I shut down. How can I > > stop > > this happening? > > > > regards > > > > JohnM > > >
Guest Shenan Stanley Posted August 14, 2007 Posted August 14, 2007 JohnM wrote: > I hope someone can help. I am running Windows XP Home, Service Pack > 2. Microsoft updates repeatedly tries to install updates which > appear to relate to software that I do not have on my computer. The > updates fail to install each time, then I am asked to reinstall > next time I shut down. How can I stop this happening? Would be helpful (for you and us) if you got specific about what updates are trying to install for what software that you supposedly do not have. -) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Shenan Stanley Posted August 14, 2007 Posted August 14, 2007 JohnM wrote: > I hope someone can help. I am running Windows XP Home, Service > Pack 2. Microsoft updates repeatedly tries to install updates > which appear to relate to software that I do not have on my computer. > The updates fail to install each time, then I am asked to reinstall next > time I shut down. How can I stop this happening? DL wrote: > Which updates for what software? JohnM wrote: > There are 4: > 1. Security Update for Microsoft.NET Framework, Version 1.1 Service > Pack 1 (KB928366) > 2. Security Update for Office 2003 (KB920813) > 3. Security Update for Office 2003 (KB934180) > 4. Update for Office 2003 (KB925251). > > I have no idea what No.1 is. I don't have Office 2003 on my > computer. Although the system repeatedly tries to install these, > the result is always the same - "Installation failed". Other > updates have installed OK. The first is an update for the .NET Framework - which is highly likely you *do* have installed. Download/run this: http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en Let it try again. The latter - you say you do not have Office 2003 - but do you have Microsoft Works with Word? How about any of the Office products? Publisher, Word, Excel, Powerpoint, PowerPoint Viewer, Outlook, etc? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest PA Bear Posted August 14, 2007 Posted August 14, 2007 Open Add/Remove Programs > Make sure the Show Updates box is checked > Scroll down > Is "Microsoft .NET Framework 1 Service Pack 1" listed? Is any version of MS Works installed? A standalone version of MS Outlook? -- ~Robear Dyer (PA Bear), working offline MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org JohnM wrote: > Hi DL > > There are 4: > 1. Security Update for Microsoft.NET Framework, Version 1.1 Service Pack 1 > (KB928366) > 2. Security Update for Office 2003 (KB920813) > 3. Security Update for Office 2003 (KB934180) > 4. Update for Office 2003 (KB925251). > > I have no idea what No.1 is. I don't have Office 2003 on my computer. > Although the system repeatedly tries to install these, the result is > always > the same - "Installation failed". Other updates have installed OK. > > "DL" wrote: > >> Which updates for what software? >> >> Run a manual update & review the history >> >> "JohnM" <JohnM@discussions.microsoft.com> wrote in message >> news:0FCDDF57-B978-4BC5-8C98-588EB0B67B59@microsoft.com... >>> Hi >>> I hope someone can help. I am running Windows XP Home, Service Pack 2. >>> Microsoft updates repeatedly tries to install updates which appear to >>> relate >>> to software that I do not have on my computer. The updates fail to >>> install >>> each time, then I am asked to reinstall next time I shut down. How can I >>> stop >>> this happening? >>> >>> regards >>> >>> JohnM
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