Error Code 0x11 installing Security Update for Virtual PC 2004

August 14, 2007

Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

three times. Each time, the failure is described as, "Installation Failure",

"Error Code: 0x11". All of the rest of today's updates installed without

error.

I am runnint XP Pro SP2 on Intel Pentium D.

August 14, 2007

I have had the same problem - there were another half dozen or so updates,

which would not install initially, so I went to the web-site. Then all but

the last two installed - KB937143 and KB 937986. Any idea of a solution yet?

I've tried re-installing them five times, and have turned off my virus

program, to no avail.

"Fred Hewett" wrote:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> three times. Each time, the failure is described as, "Installation Failure",

> "Error Code: 0x11". All of the rest of today's updates installed without

> error.

>

> I am runnint XP Pro SP2 on Intel Pentium D.

August 14, 2007

Post the contents of the KB937986.log that is located in your User

Profile folder.

Go to Start > Run > type in [or copy&paste the below]

%userprofile%\Local Settings

Click OK or press Enter

Open the Temp folder and than copy&paste the KB937986.log into your

reply, please.

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

Fred Hewett wrote:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> three times. Each time, the failure is described as, "Installation Failure",

> "Error Code: 0x11". All of the rest of today's updates installed without

> error.

>

> I am runnint XP Pro SP2 on Intel Pentium D.

August 14, 2007

No such log exists. It was actually:

Cumulative Security Update for Internet Explorer 7 for Windows XP (KB937143)

Security Update for Windows XP (KB936021)

That would not install.

"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User

> Profile folder.

> Go to Start > Run > type in [or copy&paste the below]

>

> %userprofile%\Local Settings

>

> Click OK or press Enter

> Open the Temp folder and than copy&paste the KB937986.log into your

> reply, please.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> Fred Hewett wrote:

>

> > Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> > Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> > three times. Each time, the failure is described as, "Installation Failure",

> > "Error Code: 0x11". All of the rest of today's updates installed without

> > error.

> >

> > I am runnint XP Pro SP2 on Intel Pentium D.

>

August 14, 2007

i cannot install KB 937143 either my computer switches off at around 90%

complete. all of the other updates installed fine though. i am running vista

premium. there isnt a log file on my pc as described below (but with the

file name) maybe because the pc switches off?

"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User

> Profile folder.

> Go to Start > Run > type in [or copy&paste the below]

>

> %userprofile%\Local Settings

>

> Click OK or press Enter

> Open the Temp folder and than copy&paste the KB937986.log into your

> reply, please.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> Fred Hewett wrote:

>

> > Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> > Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> > three times. Each time, the failure is described as, "Installation Failure",

> > "Error Code: 0x11". All of the rest of today's updates installed without

> > error.

> >

> > I am runnint XP Pro SP2 on Intel Pentium D.

>

August 14, 2007

No Log files found anywhere related to the failure.

It is NOT temp space used up, I cleaned all temp directories after looing

for .log

and retried.

Windows XP pro sp2 Pentium 4 3.o ghz 2gb memory 13.9 gb free on C:, 9.44 GB

free on temp

August 14, 2007

The file was actually in my %TEMP% directory. The contents:

Resource copy failed from D:\Temp\FredH\Virtual PC.exe to C:\Program

Files\Microsoft Virtual PC\Virtual PC.exe

-- Fred

"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User

> Profile folder.

> Go to Start > Run > type in [or copy&paste the below]

>

> %userprofile%\Local Settings

>

> Click OK or press Enter

> Open the Temp folder and than copy&paste the KB937986.log into your

> reply, please.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

August 14, 2007

To *All* of the folks who tagged onto this thread,

PLEASE START YOUR OWN THREAD. This one was started Fred and for the

issue of installing KB937986 in XP, NOTHING ELSE !!

Thanks.

============================================================================================

Fred,

The log *should be* located in

Documents and Settings\<YourUserAccountName>\Local Settings\Temp

is that where you found it ?

Which version of VPC is installed ... VPC or VPC SP1 ?

The updates *are* different:

Security Update for Microsoft Virtual PC 2004 (KB937986)

http://www.microsoft.com/downloads/details.aspx?FamilyID=e2c72aab-00de-47c9-8ecb-09261c4b7deb&DisplayLang=en

Security Update for Microsoft Virtual PC 2004 SP1 (KB937986)

http://www.microsoft.com/downloads/details.aspx?FamilyID=2bda2b8b-9c1c-4bf8-9a65-491092276e7a&DisplayLang=en

Suggest you download and SAVE the correct one for the version of VPC

installed. Save it to the same partition/HD as the one that VPC is

installed to or move it there after the download completes.

Close the browser and any other open programs. ENSURE that VPC is NOT

running. If that requires a restart, then do that first.

Then run the executable that you downloaded.

The update updates VPC's executable, Virtual PC.exe.

For VPC RTM it updates it to V. 5.3.0.583

For VPC SP1, either V. 5.3.582.44 OR, V 5.3.582.45

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

Fred Hewett wrote:

> The file was actually in my %TEMP% directory. The contents:

>

> Resource copy failed from D:\Temp\FredH\Virtual PC.exe to C:\Program

> Files\Microsoft Virtual PC\Virtual PC.exe

>

> -- Fred

>

> "MowGreen [MVP]" wrote:

>

>>Post the contents of the KB937986.log that is located in your User

>>Profile folder.

>>Go to Start > Run > type in [or copy&paste the below]

>>

>>%userprofile%\Local Settings

>>

>>Click OK or press Enter

>>Open the Temp folder and than copy&paste the KB937986.log into your

>>reply, please.

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> *-343-* FDNY

>>Never Forgotten

>>===============

>

August 14, 2007

No, the file was in my %TEMP% directory. If the TEMP environment variable is

defined,

that's where temp files go.

However, seeing this error gave me a couple of ideas. The last one paid

off: I undefined

TEMP and TMP in System Properties and tried again. It then worked.

FYI: It then put KB937986.log in C:\Windows\Temp, not "%USERPROFILE%\Local

Settings\Temp".

For me, USERPROFILE=D:\Profiles\FredH.

I have seen things like this before occasionally. Sometimes MS assumes that

the temp

directory will be on the same drive as Windows. I haven't seen it for a

while it just didn't

occur to me that they'd do that for an update.

-- Fred

P.S. To answer your other question: I have VPC 2004 SP1, although there is

no obvious

way to tell.

"MowGreen [MVP]" wrote:

============================================================================================

> Fred,

>

> The log *should be* located in

> Documents and Settings\<YourUserAccountName>\Local Settings\Temp

> is that where you found it ?

>

> Which version of VPC is installed ... VPC or VPC SP1 ?

> The updates *are* different:

>

> Security Update for Microsoft Virtual PC 2004 (KB937986)

> http://www.microsoft.com/downloads/details.aspx?FamilyID=e2c72aab-00de-47c9-8ecb-09261c4b7deb&DisplayLang=en

>

> Security Update for Microsoft Virtual PC 2004 SP1 (KB937986)

> http://www.microsoft.com/downloads/details.aspx?FamilyID=2bda2b8b-9c1c-4bf8-9a65-491092276e7a&DisplayLang=en

>

> Suggest you download and SAVE the correct one for the version of VPC

> installed. Save it to the same partition/HD as the one that VPC is

> installed to or move it there after the download completes.

>

> Close the browser and any other open programs. ENSURE that VPC is NOT

> running. If that requires a restart, then do that first.

> Then run the executable that you downloaded.

>

> The update updates VPC's executable, Virtual PC.exe.

> For VPC RTM it updates it to V. 5.3.0.583

> For VPC SP1, either V. 5.3.582.44 OR, V 5.3.582.45

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

August 15, 2007

"Fred Hewett" <FredHewett@discussions.microsoft.com> schrieb:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> three times. Each time, the failure is described as, "Installation Failure",

> "Error Code: 0x11".

Hm, to workaround the problem, you may wish to uninstall VPC 2004 SP1

and install VPC 2007:

http://www.microsoft.com/downloads/details.aspx?FamilyID=04d26402-3199-48a3-afa2-2dc0b40a73b6&DisplayLang=en

Bye,

Freudi

August 15, 2007

>

> However, seeing this error gave me a couple of ideas. The last one paid

> off: I undefined

> TEMP and TMP in System Properties and tried again. It then worked.

>

> FYI: It then putKB937986.log in C:\Windows\Temp, not "%USERPROFILE%\Local

> Settings\Temp".

> For me, USERPROFILE=D:\Profiles\FredH.

>

Hey Fred,

Thanks for the info. I had exactly the same problem and this fixed it

for me too.

Nick.

August 16, 2007

I installed KB937986 today and it caused all my Virtual PC 2004 machines

serial ports to stop working. They could transmit data out but would not

receive data on the serial port. I uninstalled VPC 2004 and re-installed the

original 2004 SP1 and it worked again. Watch out for this update.

"Fred Hewett" wrote:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and

> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install

> three times. Each time, the failure is described as, "Installation Failure",

> "Error Code: 0x11". All of the rest of today's updates installed without

> error.

>

> I am runnint XP Pro SP2 on Intel Pentium D.

Sign In

Error Code 0x11 installing Security Update for Virtual PC 2004

Recommended Posts

Guest Fred Hewett

Guest jbh

Guest MowGreen [MVP]

Guest jbh

Guest matty2767

Guest gjm

Guest Fred Hewett

Guest MowGreen [MVP]

Guest Fred Hewett

Guest Ottmar Freudenberger

Guest n.vaughan

Guest Bob Hagen

Browse

Activity