Guest Mav Posted August 15, 2007 Posted August 15, 2007 I am running Windows Server 2003 Service pack 2. I update the SQL Server 2005 Express Edition to Service Pack 2 and I get the following error. nstallation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896). I am also including the summary.txt file from C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix Summary.txt log below 08/15/2007 14:26:24.220 ================================================================================ 08/15/2007 14:26:24.220 Hotfix package launched 08/15/2007 14:26:24.252 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:24.252 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files 08/15/2007 14:26:24.252 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:24.252 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files 08/15/2007 14:26:24.252 Local Computer: 08/15/2007 14:26:24.252 Target Details: IPCISDWEB 08/15/2007 14:26:24.252 commonfilesdir = C:\Program Files\Common Files 08/15/2007 14:26:24.252 lcidsupportdir = d:\84aff6667cfd5a674e48c074ab\1033 08/15/2007 14:26:24.252 programfilesdir = C:\Program Files 08/15/2007 14:26:24.252 programfilesdir_wow = C:\Program Files 08/15/2007 14:26:24.252 supportdir = d:\84aff6667cfd5a674e48c074ab 08/15/2007 14:26:24.252 supportdirlocal = d:\84aff6667cfd5a674e48c074ab 08/15/2007 14:26:24.252 windir = C:\WINDOWS 08/15/2007 14:26:24.252 winsysdir = C:\WINDOWS\system32 08/15/2007 14:26:24.252 winsysdir_wow = C:\WINDOWS\SysWOW64 08/15/2007 14:26:24.252 08/15/2007 14:26:24.252 Enumerating applicable products for this patch 08/15/2007 14:26:24.267 Found SQL 2005 Express product definition 08/15/2007 14:26:27.247 Enumeration: Determining QFE level for product instance GRADESPEED 08/15/2007 14:26:27.262 Enumeration: Associated hotfix build information not found for the following file: d:\PROGRA~1\CAMPUS~1\SQLSER~1\APPLIC~1\MSSQL.1\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.262 Enumeration: Found following QFE level for product instance GRADESPEED: 1399 08/15/2007 14:26:27.262 Enumeration: Determining GDR branching Hotfix for product instance GRADESPEED 08/15/2007 14:26:27.262 Enumeration: Associated hotfix build information not found for the following file: d:\PROGRA~1\CAMPUS~1\SQLSER~1\APPLIC~1\MSSQL.1\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.262 Enumeration: No GDR branch Hotfix found for product instance GRADESPEED 08/15/2007 14:26:27.262 Enumeration: Determining QFE level for product instance ITDESK 08/15/2007 14:26:27.278 Enumeration: Associated hotfix build information not found for the following file: d:\Microsoft SQL Server\MSSQL.3\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.278 Enumeration: Found following QFE level for product instance ITDESK: 3042 08/15/2007 14:26:27.278 Enumeration: Determining GDR branching Hotfix for product instance ITDESK 08/15/2007 14:26:27.278 Enumeration: Associated hotfix build information not found for the following file: d:\Microsoft SQL Server\MSSQL.3\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.278 Enumeration: No GDR branch Hotfix found for product instance ITDESK 08/15/2007 14:26:27.294 Enumeration: Determining QFE level for product instance TECHHELP 08/15/2007 14:26:27.294 Enumeration: Associated hotfix build information not found for the following file: C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.294 Enumeration: Found following QFE level for product instance TECHHELP: 2047 08/15/2007 14:26:27.294 Enumeration: Determining GDR branching Hotfix for product instance TECHHELP 08/15/2007 14:26:27.294 Enumeration: Associated hotfix build information not found for the following file: C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\SQLServr.exe 08/15/2007 14:26:27.309 Enumeration: No GDR branch Hotfix found for product instance TECHHELP 08/15/2007 14:26:27.309 Enumeration: Determining QFE level for product instance 08/15/2007 14:26:27.309 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL Server\90\Tools\\Binn\SQLServr.exe 08/15/2007 14:26:27.309 Enumeration: Determining GDR branching Hotfix for product instance 08/15/2007 14:26:27.309 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL Server\90\Tools\\Binn\SQLServr.exe 08/15/2007 14:26:27.309 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.309 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files 08/15/2007 14:26:27.309 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.309 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files 08/15/2007 14:26:27.309 Product discovery completed during the install process for GRADESPEED 08/15/2007 14:26:27.309 SP Level check completed during the install process for GRADESPEED 08/15/2007 14:26:27.309 Product language check completed during the install process for GRADESPEED 08/15/2007 14:26:27.309 Product version check completed during the install process for GRADESPEED 08/15/2007 14:26:27.309 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.309 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files 08/15/2007 14:26:27.325 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.325 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files 08/15/2007 14:26:27.325 Product discovery completed during the install process for ITDESK 08/15/2007 14:26:27.325 SP Level check completed during the install process for ITDESK 08/15/2007 14:26:27.325 Product language check completed during the install process for ITDESK 08/15/2007 14:26:27.325 Product version check completed during the install process for ITDESK 08/15/2007 14:26:27.325 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.325 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files 08/15/2007 14:26:27.325 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.325 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files 08/15/2007 14:26:27.325 Product discovery completed during the install process for TECHHELP 08/15/2007 14:26:27.325 SP Level check completed during the install process for TECHHELP 08/15/2007 14:26:27.325 Product language check completed during the install process for TECHHELP 08/15/2007 14:26:27.325 Product version check completed during the install process for TECHHELP 08/15/2007 14:26:27.325 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.325 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files 08/15/2007 14:26:27.325 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion" 08/15/2007 14:26:27.341 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files 08/15/2007 14:26:27.341 Product discovery completed during the install process for SQLExpress 08/15/2007 14:26:27.341 SP Level check completed during the install process for SQLExpress 08/15/2007 14:26:27.341 Product language check completed during the install process for SQLExpress 08/15/2007 14:26:27.341 Product version check completed during the install process for SQLExpress 08/15/2007 14:26:27.341 Command-line instance name check completed during the install process 08/15/2007 14:26:27.341 SKU check completed during the install process for GRADESPEED 08/15/2007 14:26:27.341 SKU check completed during the install process for ITDESK 08/15/2007 14:26:27.341 SKU check completed during the install process for TECHHELP 08/15/2007 14:26:27.341 SKU check completed during the install process for SQLExpress 08/15/2007 14:26:27.341 Baseline build check completed during the installation process for GRADESPEED 08/15/2007 14:26:27.341 Baseline build check completed during the installation process for TECHHELP 08/15/2007 14:26:27.341 Baseline build check completed during the installation process for SQLExpress 08/15/2007 14:26:27.341 Baseline build check completed during the install process 08/15/2007 14:26:27.388 Product Enumeration Results: 08/15/2007 14:26:27.388 INF File Name: d:\84aff6667cfd5a674e48c074ab\HotFixExpress.inf 08/15/2007 14:26:27.388 baselinebuild = 1399 08/15/2007 14:26:27.388 build = 3042 08/15/2007 14:26:27.388 description = Express Database Services 08/15/2007 14:26:27.388 details = Service Pack for the SQL Server database engine, and the tools for managing relational and XML data, Replication, and Full-Text Search. 08/15/2007 14:26:27.388 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix 08/15/2007 14:26:27.388 kbarticle = KB921896 08/15/2007 14:26:27.388 kbarticlehyperlink = http://support.microsoft.com/?kbid=921896 08/15/2007 14:26:27.388 lcid = 1033 08/15/2007 14:26:27.388 legalproductname = SQL Server Express Database Services 2005 08/15/2007 14:26:27.388 machinetype = x86 08/15/2007 14:26:27.388 package = HotFixExpress 08/15/2007 14:26:27.388 packagetype = SP 08/15/2007 14:26:27.388 productname = SQL9Express 08/15/2007 14:26:27.388 relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf 08/15/2007 14:26:27.388 servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup 08/15/2007 14:26:27.388 sku = EXPRESS 08/15/2007 14:26:27.388 splevel = 2 08/15/2007 14:26:27.388 sqlutility = sqlcmd.exe 08/15/2007 14:26:27.403 supportdir = d:\84aff6667cfd5a674e48c074ab 08/15/2007 14:26:27.403 validateauthentication = true 08/15/2007 14:26:27.403 version = 9 08/15/2007 14:26:27.403 08/15/2007 14:26:27.403 File Group Details: EXE 08/15/2007 14:26:27.403 parameters = INSTANCENAME=<NAME> 08/15/2007 14:26:27.403 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files 08/15/2007 14:26:27.403 File Details: SQLEXPR.EXE 08/15/2007 14:26:27.403 08/15/2007 14:26:27.403 Instance Details: GRADESPEED 08/15/2007 14:26:27.403 clustername = 08/15/2007 14:26:27.403 features = SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools 08/15/2007 14:26:27.403 fullversion = 2005.090.1399.00 08/15/2007 14:26:27.403 hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.1 08/15/2007 14:26:27.403 id = MSSQL.1 08/15/2007 14:26:27.403 installsqldatadir = d:\PROGRA~1\CAMPUS~1\SQLSER~1\Data\MSSQL.1\MSSQL 08/15/2007 14:26:27.403 installsqldir = d:\PROGRA~1\CAMPUS~1\SQLSER~1\APPLIC~1\MSSQL.1\MSSQL 08/15/2007 14:26:27.403 lcid = 1033 08/15/2007 14:26:27.403 name = GRADESPEED 08/15/2007 14:26:27.403 productcode = {2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F} 08/15/2007 14:26:27.403 qfelevel = 1399 08/15/2007 14:26:27.403 servicename = MSSQL$GRADESPEED 08/15/2007 14:26:27.403 sku = EXPRESS 08/15/2007 14:26:27.403 sp = 0 08/15/2007 14:26:27.403 type = SQL Server Standalone Product 08/15/2007 14:26:27.403 vermajbld = 1399 08/15/2007 14:26:27.403 version = 9 08/15/2007 14:26:27.419 08/15/2007 14:26:27.419 Instance Details: ITDESK 08/15/2007 14:26:27.419 associatedhotfixbuild = 1520 08/15/2007 14:26:27.419 clustername = 08/15/2007 14:26:27.419 features = SQL_Data_Files,SQL_Engine,SQL_SharedTools 08/15/2007 14:26:27.419 fullversion = 2005.090.3042.00 08/15/2007 14:26:27.419 hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.3 08/15/2007 14:26:27.419 id = MSSQL.3 08/15/2007 14:26:27.419 installsqldatadir = D:\Microsoft SQL Server\MSSQL.3\MSSQL 08/15/2007 14:26:27.419 installsqldir = d:\Microsoft SQL Server\MSSQL.3\MSSQL 08/15/2007 14:26:27.419 lcid = 1033 08/15/2007 14:26:27.419 name = ITDESK 08/15/2007 14:26:27.419 productcode = {BAAB98AF-E4B6-4A2F-A3D7-296BADB7FE2E} 08/15/2007 14:26:27.419 qfelevel = 3042 08/15/2007 14:26:27.419 servicename = MSSQL$ITDESK 08/15/2007 14:26:27.419 sku = EXPRESS 08/15/2007 14:26:27.419 sp = 2 08/15/2007 14:26:27.419 type = SQL Server Standalone Product 08/15/2007 14:26:27.419 vermajbld = 3042 08/15/2007 14:26:27.419 version = 9 08/15/2007 14:26:27.419 08/15/2007 14:26:27.419 Instance Details: TECHHELP 08/15/2007 14:26:27.419 associatedhotfixbuild = 0 08/15/2007 14:26:27.419 clustername = 08/15/2007 14:26:27.419 features = SQL_Data_Files,SQL_Engine,SQL_SharedTools 08/15/2007 14:26:27.419 fullversion = 2005.090.2047.00 08/15/2007 14:26:27.435 hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.2 08/15/2007 14:26:27.435 id = MSSQL.2 08/15/2007 14:26:27.435 installsqldatadir = C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL 08/15/2007 14:26:27.435 installsqldir = C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL 08/15/2007 14:26:27.435 lcid = 1033 08/15/2007 14:26:27.435 name = TECHHELP 08/15/2007 14:26:27.435 productcode = {6DEF11C0-35FF-4160-A543-FDD336C4DAE5} 08/15/2007 14:26:27.435 qfelevel = 2047 08/15/2007 14:26:27.435 servicename = MSSQL$TECHHELP 08/15/2007 14:26:27.435 sku = EXPRESS 08/15/2007 14:26:27.435 sp = 1 08/15/2007 14:26:27.435 type = SQL Server Standalone Product 08/15/2007 14:26:27.435 vermajbld = 2047 08/15/2007 14:26:27.435 version = 9 08/15/2007 14:26:27.435 08/15/2007 14:26:27.435 Instance Details: SQLExpress 08/15/2007 14:26:27.435 associatedhotfixbuild = 0 08/15/2007 14:26:27.435 clustername = 08/15/2007 14:26:27.435 expressrsstandalone = true 08/15/2007 14:26:27.435 features = Client_Components,Connectivity,SDK 08/15/2007 14:26:27.435 hiveregpath = Software\Microsoft\Microsoft SQL Server\90\Tools 08/15/2007 14:26:27.435 id = 08/15/2007 14:26:27.435 installsqldatadir = 08/15/2007 14:26:27.450 installsqldir = C:\Program Files\Microsoft SQL Server\90\Tools\ 08/15/2007 14:26:27.450 lcid = 1033 08/15/2007 14:26:27.450 name = 08/15/2007 14:26:27.450 productcode = {2750B389-A2D2-4953-99CA-27C1F2A8E6FD} 08/15/2007 14:26:27.450 servicename = MSSQL$ 08/15/2007 14:26:27.450 sku = EXPRESS 08/15/2007 14:26:27.450 sp = 1 08/15/2007 14:26:27.450 type = Tools Only 08/15/2007 14:26:27.450 vermajbld = 2047 08/15/2007 14:26:27.450 version = 9 08/15/2007 14:26:27.450 08/15/2007 14:26:27.466 Authenticating user using Windows Authentication 08/15/2007 14:26:27.482 SQL Service MSSQL$GRADESPEED was previously running, ready for authentication 08/15/2007 14:26:27.513 User authentication failed 08/15/2007 14:26:27.513 The following exception occurred: User authentication failed. Please check to see if the password provided is correct or check to see if the SQL Server Instance is set to Mixed Authentication Date: 08/15/2007 14:26:27.513 File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\control.cpp Line: 2509 08/15/2007 14:26:27.529 The patch installation could not proceed due to unexpected errors 08/15/2007 14:26:28.329 Watson: Param1 = Unknown 08/15/2007 14:26:28.329 Watson: Param2 = 0x2b26 08/15/2007 14:26:28.329 Watson: Param3 = Unknown 08/15/2007 14:26:28.329 Watson: Param4 = Unknown 08/15/2007 14:26:28.329 Watson: Param5 = control.cpp@2509 08/15/2007 14:26:28.329 Watson: Param6 = Unknown 08/15/2007 14:26:28.329 Watson: Param7 = SQL9Express 08/15/2007 14:26:28.329 Watson: Param8 = @ 08/15/2007 14:26:28.329 Watson: Param9 = x86 08/15/2007 14:26:28.329 Watson: Param10 = 3042
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