Office 2007 and Outlook Junk E-mail filter updates failing to inst

[Guest Sandy Wood]

Running Vista Ultimate 64-bit with Office 2007 Professional installed. I'm

failing to install "Update for Outlook Junk Email Filter 2007 (KB936644)" and

"Security Update for the 2007 Microsoft Office System (KB936960)". Both gave

the same failure error in WindowsUpdate.log

 

WARNING: Install failed, error = 0x80070643 / 0x0000052F

WARNING: Operation failed at update 0, Exit code = 0x8024200B

 

Manual installation failed as well.

 

Running updates under admin credentials also fails to update.

--

Sandy Wood

Orange County District Attorney

[Guest Jackman85338]

I am having the exact problem with the same upodates running Windows Vista

Premium 32 bit. Hope someone can help with this.

 

"Sandy Wood" wrote:

> Running Vista Ultimate 64-bit with Office 2007 Professional installed. I'm

> failing to install "Update for Outlook Junk Email Filter 2007 (KB936644)" and

> "Security Update for the 2007 Microsoft Office System (KB936960)". Both gave

> the same failure error in WindowsUpdate.log

>

> WARNING: Install failed, error = 0x80070643 / 0x0000052F

> WARNING: Operation failed at update 0, Exit code = 0x8024200B

>

> Manual installation failed as well.

>

> Running updates under admin credentials also fails to update.

> --

> Sandy Wood

> Orange County District Attorney

[Guest Sandy Wood]

RE: Office 2007 and Outlook Junk E-mail filter updates failing to

 

I found that if I logged in as the local admin and manually installed them,

they did go. Not sure why. The mystery of Windows.

--

Sandy Wood

Orange County District Attorney

 

 

"Jackman85338" wrote:

> I am having the exact problem with the same upodates running Windows Vista

> Premium 32 bit. Hope someone can help with this.

>

> "Sandy Wood" wrote:

>

> > Running Vista Ultimate 64-bit with Office 2007 Professional installed. I'm

> > failing to install "Update for Outlook Junk Email Filter 2007 (KB936644)" and

> > "Security Update for the 2007 Microsoft Office System (KB936960)". Both gave

> > the same failure error in WindowsUpdate.log

> >

> > WARNING: Install failed, error = 0x80070643 / 0x0000052F

> > WARNING: Operation failed at update 0, Exit code = 0x8024200B

> >

> > Manual installation failed as well.

> >

> > Running updates under admin credentials also fails to update.

> > --

> > Sandy Wood

> > Orange County District Attorney

[Guest Mark D. MacLachlan]

I have the same configuration, Vista Ultimate x64 and the same 2 updates fail

to install for me. It is driving me nuts. I tried installing with local

admin but that too fails.

[Guest Sandy Wood]

RE: Office 2007 and Outlook Junk E-mail filter updates failing to

 

Did you download the updates, manually first and then run each one manually

as the local admin?

--

Sandy Wood

Orange County District Attorney

 

 

"Mark D. MacLachlan" wrote:

> I have the same configuration, Vista Ultimate x64 and the same 2 updates fail

> to install for me. It is driving me nuts. I tried installing with local

> admin but that too fails.

[Guest Mark D. MacLachlan]

RE: Office 2007 and Outlook Junk E-mail filter updates failing to

 

Yes, that failed too.

 

"Sandy Wood" wrote:

> Did you download the updates, manually first and then run each one manually

> as the local admin?

> --

> Sandy Wood

> Orange County District Attorney

>

>

> "Mark D. MacLachlan" wrote:

>

> > I have the same configuration, Vista Ultimate x64 and the same 2 updates fail

> > to install for me. It is driving me nuts. I tried installing with local

> > admin but that too fails.

[Guest Sandy Wood]

RE: Office 2007 and Outlook Junk E-mail filter updates failing to

 

Argggggh! Microsoft! This stuff drives me nuts! It shouldn't be this hard to

keep your system secure!

 

Many of the install errors, particulary the .msi ones, on my machine seem to

relate to my redirected My Documents folder which is on our network. Some

installs fail on this not liking an F: drive mapping. From looking in my

windowsupdate.log, it looks like both these recent updates failed there too.

 

After that line in the file, it mentions another failure,

 

WARNING: First failure for update {13FA2E6A-B41A-449B-BBFA-A423CBAEC411},

transaction error = 0x8024200b, MSI result = 0x80070643, MSI action =

CostFinalize

 

This appeared for both updates on my system.

 

I thought it worked on my system because the local admin didn't have the F:

drive issue but now that I see you're having the same issue, I may have been

just lucky to get the updates installed.

 

Maybe time to open a free Security update support incident on this one.....

 

--

Sandy Wood

Orange County District Attorney

 

 

"Mark D. MacLachlan" wrote:

> Yes, that failed too.

>

> "Sandy Wood" wrote:

>

> > Did you download the updates, manually first and then run each one manually

> > as the local admin?

> > --

> > Sandy Wood

> > Orange County District Attorney

> >

> >

> > "Mark D. MacLachlan" wrote:

> >

> > > I have the same configuration, Vista Ultimate x64 and the same 2 updates fail

> > > to install for me. It is driving me nuts. I tried installing with local

> > > admin but that too fails.

[Guest Mark D. MacLachlan]

RE: Office 2007 and Outlook Junk E-mail filter updates failing to

 

A search online shows a lot of people are having the same issue. I am hopeful

that Problem Reports and Solutions will list a fix soon for this. Don't have

much time to troubleshoot the issue.