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help unable to install xp updates


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Guest bluebo
Posted

Hi!

I'm trying to update my windows xp pro using automatic updates and the

updates are down loading but they are not installing.

I have windows updates set on automatic download and install, which

seems to download the updates ok but when it trys to install them it

seems to pause when instilising the instillation of the updates.

 

I am able to down load the indivudal updates manually from microsoft

website and install them individually.

 

My windows passes WGA with microsoft.

 

If any one has any suggestions or ideas please help.

 

Thanks

 

 

--

bluebo

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Guest TaurArian [MS-MVP]
Posted

More info required -

 

How to view the Update log in Windows:-

 

Click Start, and then click Run.

In the Open box, type: %windir%\windowsupdate.log

and then click OK.

 

Scroll down towards the bottom for the latest entries to locate the error code(s)

associated with the latest failed attempt to download/install. If appropriate copy and

paste the error codes into this thread so someone may be able to assist you. On the other

hand, you may be able to find the error code and other suggestions by searching the

Newsgroup.

 

Also check Windows folder for file called KB******.log (****** = number of update ie

KB896688) and post the contents of the failed update.

This may provide further clues as to why the update failed.

 

How to read the Windowsupdate.log file:

http://support.microsoft.com/?kbid=902093

 

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

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Emails will not be acknowledged - please post to the newsgroup so all may benefit.

 

 

"bluebo" <bluebo.2vgx3e@DoNotSpam.com> wrote in message

news:bluebo.2vgx3e@DoNotSpam.com...

|

| Hi!

| I'm trying to update my windows xp pro using automatic updates and the

| updates are down loading but they are not installing.

| I have windows updates set on automatic download and install, which

| seems to download the updates ok but when it trys to install them it

| seems to pause when instilising the instillation of the updates.

|

| I am able to down load the indivudal updates manually from microsoft

| website and install them individually.

|

| My windows passes WGA with microsoft.

|

| If any one has any suggestions or ideas please help.

|

| Thanks

|

|

| --

| bluebo

| ------------------------------------------------------------------------

| bluebo's Profile: http://forums.techarena.in/member.php?userid=29534

| View this thread: http://forums.techarena.in/showthread.php?t=802783

|

| http://forums.techarena.in

|

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