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All of a sudden logging into my laptop with my profile, my password wasn't working. Said I can't log in to this account try a different one. When I tried to use my Microsoft account that my laptop is registered with, it says I can't use my personal email that I need a work email or school email which I don't have connected to a Microsoft account. I haven't been logged in to a Microsoft account for a while didn't think I needed one. Need bitlocker key to reset my computer but when looking into my account I don't have access to it. Very frustrated, no phone call support anymore and no easy to sa

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