Verification code sent to wrong/old email when changing password while signed in with the correct account email.

By Windows 11
February 4 in Windows 11

https://windowsbb.com/topic/567938-verification-code-sent-to-wrongold-email-when-changing-password-while-signed-in-with-the-correct-account-email/

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Windows 11

Posted February 4

Logged in to change password. After logging in, the password change verification dialog box uses a former old email address to send code to. I no longer have access to that email address. A Long ago, a Microsoft support representative helped by changing the account's email address from that old one to the current one I use. Can't find an account support link to chat/call.

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