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IE7 fails to connect after Windows update adds Augusts 14th update

Guest Zom-Bunny

By Guest Zom-Bunny
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Guest Zom-Bunny

Guest Zom-Bunny

Posted
Posted

Hi you'll like this, and hope you can help.

 

I ran windows update August 14, and rebooted my machine as requested, up to

that point everything was fine.

 

I logged in and tried to surf the web but IE would have none of it!!

I ran the diagnostics piece, it did little but it did say I had a range of

network cards installed, and that it couldn't find one to use!!!

(I've an on-board card, and a Wireless card, both check out fine)

 

I have Firefox, so I tried it, it worked fine, so I tried Opera, that worked

fine, so IE has the issue...whatever it is.

 

I've a P4 XP Pro SP2 DELL desktop, it has McAfee VirusScan 8.5i P1 +

Anti-Spy ware installed with McAfee Firewall 8 Patch 4.

 

All that changed was that I had installed August 14th update.

These being:

• MS07-042 - addresses a vulnerability for Windows and Microsoft Office (KB

936227)

 

• MS07-043 - addresses a vulnerability for Windows, Office for Mac, and

Visual Basic (KB 921503)

 

• MS07-044 - addresses a vulnerability for Microsoft Office (KB 940965)

 

• MS07-045 - addresses a vulnerability for Internet Explorer (KB 937143)

 

• MS07-046 - addresses a vulnerability for all editions of Windows except

Windows Vista (KB 938829)

 

• MS07-047 - addresses a vulnerability for Windows Media Player (KB 936782)

 

• MS07-048 - addresses a vulnerability for all editions of Windows Vista (KB

938123)

 

• MS07-049 - addresses a vulnerability for Microsoft Virtual PC, Microsoft

Virtual Server, and Microsoft Virtual PC for Mac (KB 937986)

 

• MS07-050 - addresses a vulnerability for Internet Explorer (KB 938127)

 

If I remove them via Add/Remove, IE still fails to connect, but if I use a

previous system restore point, everything works fine!

 

I ran the update on a couple of other PIII machine I have they fail as well,

some OS version, McAfee VirusScan 8.0i Patch13 and Firewall 8.5 Patch 4.

 

My event logs report nothing at all.

IE just fails reporting no network connection.

 

Any ideas?

Guest SinkersWhimStudent

Guest SinkersWhimStudent

Posted
Posted

I'm looking for answers too, and see where your updates are significantly

different. See my posting: [Question Subject: command.com New in Startup

folder 8/16/2007 11:41 PM PST

By: SinkersWhimStudent In: microsoft.public.windowsxp.security_admin ]

 

The fact I use Defender and it warned that a change to the Registry was

made, allowed me to disable the command.com MS-DOS programs from loading at

startup.

I don't have the MS07-(numbers) but here are the KB numbers ( I took a

screenshot of the updates before I downloaded them)

915597 .... Windows Defender ... newest definitions

890830 ... Malicious Software Removal Tool

938828 ... XP Update

933579 ... XML Core Services version 6

921503 ... XP Security Update *shown by you as MS07-43

938829 ... XP Security Update *shown by you as MS07-46

937143 ... IE7 Cumulative Security Update XP Security Update *shown by

you as MS07-45

936782 ... WMP 11 *shown by you as MS07-47

936181 ... XML Core Services version 4 **I suspected this was the dog**

938127 ... IE7 Security Update * shown by you as MS07-50

If you use Defender, perhaps you might notice the change made there.

"Zom-Bunny" wrote:

> Hi you'll like this, and hope you can help.

>

> I ran windows update August 14, and rebooted my machine as requested, up to

> that point everything was fine.

>

> I logged in and tried to surf the web but IE would have none of it!!

> I ran the diagnostics piece, it did little but it did say I had a range of

> network cards installed, and that it couldn't find one to use!!!

> (I've an on-board card, and a Wireless card, both check out fine)

>

> I have Firefox, so I tried it, it worked fine, so I tried Opera, that worked

> fine, so IE has the issue...whatever it is.

>

> I've a P4 XP Pro SP2 DELL desktop, it has McAfee VirusScan 8.5i P1 +

> Anti-Spy ware installed with McAfee Firewall 8 Patch 4.

>

> All that changed was that I had installed August 14th update.

> These being:

> • MS07-042 - addresses a vulnerability for Windows and Microsoft Office (KB

> 936227)

>

> • MS07-043 - addresses a vulnerability for Windows, Office for Mac, and

> Visual Basic (KB 921503)

>

> • MS07-044 - addresses a vulnerability for Microsoft Office (KB 940965)

>

> • MS07-045 - addresses a vulnerability for Internet Explorer (KB 937143)

>

> • MS07-046 - addresses a vulnerability for all editions of Windows except

> Windows Vista (KB 938829)

>

> • MS07-047 - addresses a vulnerability for Windows Media Player (KB 936782)

>

> • MS07-048 - addresses a vulnerability for all editions of Windows Vista (KB

> 938123)

>

> • MS07-049 - addresses a vulnerability for Microsoft Virtual PC, Microsoft

> Virtual Server, and Microsoft Virtual PC for Mac (KB 937986)

>

> • MS07-050 - addresses a vulnerability for Internet Explorer (KB 938127)

>

> If I remove them via Add/Remove, IE still fails to connect, but if I use a

> previous system restore point, everything works fine!

>

> I ran the update on a couple of other PIII machine I have they fail as well,

> some OS version, McAfee VirusScan 8.0i Patch13 and Firewall 8.5 Patch 4.

>

> My event logs report nothing at all.

> IE just fails reporting no network connection.

>

> Any ideas?

Guest Zom-Bunny

Guest Zom-Bunny

Posted
Posted

RE: IE7 fails to connect after Windows update adds Augusts 14th up

 

Now that is a help!

Really is!

 

Although the killer for you is not in my list, my list can be shortened. No

reason or logic, just the fact the same updates are in both lists.

 

921503

938829

937143

936782

938127

 

as these might be the ones to look at more than the others, no logic at all,

just a need to start somewhere I need a place to start digging around ....

thats a start so I'll dig around there.

 

First test will be remove these from the update list when I update.

If IE still works after, great! if not, then repeat for the others in my

list see what happens!!

Guest SinkersWhimStudent

Guest SinkersWhimStudent

Posted
Posted

RE: IE7 fails to connect after Windows update adds Augusts 14th up

 

Well, sorry I wasn't more help. Good luck, and post if you find the baddun.

 

"Zom-Bunny" wrote:

> Now that is a help!

> Really is!

>

> Although the killer for you is not in my list, my list can be shortened. No

> reason or logic, just the fact the same updates are in both lists.

>

> 921503

> 938829

> 937143

> 936782

> 938127

>

> as these might be the ones to look at more than the others, no logic at all,

> just a need to start somewhere I need a place to start digging around ....

> thats a start so I'll dig around there.

>

> First test will be remove these from the update list when I update.

> If IE still works after, great! if not, then repeat for the others in my

> list see what happens!!

>

>

Guest Yobyort

Guest Yobyort

Posted
Posted

RE: IE7 fails to connect after Windows update adds Augusts 14th up

 

Hello,

I have a similar problem. I am running IE7.0 and had same symptoms after

installing the batch of updates. I was able to un-install all of them and

then re-install one at a time. I found that if I install KB937143 I get the

problem. Rest of the updates are installed and system is working just fine.

Yobyort

 

*****

 

"Zom-Bunny" wrote:

> Now that is a help!

> Really is!

>

> Although the killer for you is not in my list, my list can be shortened. No

> reason or logic, just the fact the same updates are in both lists.

>

> 921503

> 938829

> 937143

> 936782

> 938127

>

> as these might be the ones to look at more than the others, no logic at all,

> just a need to start somewhere I need a place to start digging around ....

> thats a start so I'll dig around there.

>

> First test will be remove these from the update list when I update.

> If IE still works after, great! if not, then repeat for the others in my

> list see what happens!!

>

>

Guest Ottmar Freudenberger

Guest Ottmar Freudenberger

Posted
Posted

"Zom-Bunny" <ZomBunny@discussions.microsoft.com> schrieb:

> I ran windows update August 14, and rebooted my machine as requested, up to

> that point everything was fine.

>

> I logged in and tried to surf the web but IE would have none of it!![...]

> I've a P4 XP Pro SP2 DELL desktop, it has McAfee VirusScan 8.5i P1 +

> Anti-Spy ware installed with McAfee Firewall 8 Patch 4.

 

Well, I'm pretty sure it's the "Firewall" or the combination that's

blocking access for IE. This kind of snakeoil does recognize that

the iexplore.exe changes (there's a new version of iexplore.exe in

every Cumulative Update released yo far) but doesn't detect that it

came with the update and that it's okay to let the "new" EXE pass

through. So the snakeoil blocks the access of the iexplore.exe to

"the Internet" and since iexplore.exe is the executable of Internet

Explorer, you can't access any site and think IE is broken.

 

To summ up: It's *not* the update causing "connection/accessing"

problems, it's the more or less stupid "Security" software running

in the background on your machine. Please contact the support of

the vendor of your "Security" software to prevent these problems

in the future. They need to update their detection mechanism.

 

Bye,

Freudi

Guest Zom-Bunny

Guest Zom-Bunny

Posted
Posted

Re: IE7 fails to connect after Windows update adds Augusts 14th up

 

Excellent call!!

 

The Firewall was the cause!

 

Once the rule was updated to the new 'iexplore.exe' , well I'm here posting

to report the issue is resolved!

 

 

 

"Ottmar Freudenberger" wrote:

> "Zom-Bunny" <ZomBunny@discussions.microsoft.com> schrieb:

>

> > I ran windows update August 14, and rebooted my machine as requested, up to

> > that point everything was fine.

> >

> > I logged in and tried to surf the web but IE would have none of it!![...]

> > I've a P4 XP Pro SP2 DELL desktop, it has McAfee VirusScan 8.5i P1 +

> > Anti-Spy ware installed with McAfee Firewall 8 Patch 4.

>

> Well, I'm pretty sure it's the "Firewall" or the combination that's

> blocking access for IE. This kind of snakeoil does recognize that

> the iexplore.exe changes (there's a new version of iexplore.exe in

> every Cumulative Update released yo far) but doesn't detect that it

> came with the update and that it's okay to let the "new" EXE pass

> through. So the snakeoil blocks the access of the iexplore.exe to

> "the Internet" and since iexplore.exe is the executable of Internet

> Explorer, you can't access any site and think IE is broken.

>

> To summ up: It's *not* the update causing "connection/accessing"

> problems, it's the more or less stupid "Security" software running

> in the background on your machine. Please contact the support of

> the vendor of your "Security" software to prevent these problems

> in the future. They need to update their detection mechanism.

>

> Bye,

> Freudi

>

Guest Ottmar Freudenberger

Guest Ottmar Freudenberger

Posted
Posted

Re: IE7 fails to connect after Windows update adds Augusts 14th up

 

"Zom-Bunny" <ZomBunny@discussions.microsoft.com> schrieb:

> The Firewall was the cause!

>

> Once the rule was updated to the new 'iexplore.exe' , well I'm here posting

> to report the issue is resolved!

 

Fine and thanks for posting back! :-)

 

HANW,

Freudi

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