Guest Tjaka Posted August 18, 2007 Posted August 18, 2007 I tried installing 8 updates this morning, and 3 failed with the error code: 80070002 so I followed the following steps: To stop the Windows Update service You must be logged on as an administrator to perform these steps. 1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools. 2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Right-click the Windows Update service, and then click Stop. To delete temporary update files 1. Open Computer by clicking the Start button , and then clicking Computer. 2. Double-click the local hard disk where Windows is installed, typically drive C. 3. Double-click the Windows folder, and then double-click the SoftwareDistribution folder. 4. Double-click the DataStore folder to open it, and then delete all files and folders in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 5. Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To restart the Windows Update service You must be logged on as an administrator to perform these steps. 1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools. 2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Right-click the Windows Update service, and then click Start. But it still fails. Any ideas folks? I've cleaned the registry, and rebooted also. No luck. The updates were: KB936021 KB933579 KB937143
Guest tbird800@gmail.com Posted August 18, 2007 Posted August 18, 2007 My update KB937143 is failing in the same fashion. I've too tried the suggestion of removing the contents of the DataStore folder, but it does not work. The rest of the updates installed fine. I am running Vista Business.
Guest ilesal Posted August 29, 2007 Posted August 29, 2007 Re: Error 80070002 Windows Vista (KB937143) (KB933579)(KB936021) (KB936782) (KB933360) (KB939159)(KB938194)(KB938979) and Definition Update for Windows Defender - KB915597 (Definition 1.21.2925.3) none of these will install, all this does it delays the computer start up and shut down times, I have looked everywhere for a solution.
Guest Steve Posted August 29, 2007 Posted August 29, 2007 Re: Error 80070002 Has anyone gotten this fixed "Windows cannot check for updates" 80070002? "ilesal" wrote: > > Windows Vista (KB937143) (KB933579)(KB936021) (KB936782) > (KB933360) (KB939159)(KB938194)(KB938979) > > and Definition Update for Windows Defender - KB915597 (Definition 1.21.2925.3) > > none of these will install, all this does it delays the computer start up > and shut down times, I have looked everywhere for a solution.
Guest Steve Posted September 11, 2007 Posted September 11, 2007 I have done that some time ago. apparently I am missing the "SoftwareDistribution" folder in %windir%. Am waiting a reply from Windows Update Support for a fix. "Ken" wrote: > Tjaka wrote: > > I tried installing 8 updates this morning, and 3 failed with the error code: > > > > 80070002 > > > > so I followed the following steps: > > To stop the Windows Update service > > You must be logged on as an administrator to perform these steps. > > > > 1. Open Administrative Tools by clicking the Start button , clicking Control > > Panel, clicking System and Maintenance, and then clicking Administrative > > Tools. > > > > 2. Double-click Services. If you are prompted for an administrator password > > or confirmation, type the password or provide confirmation. > > > > 3. Right-click the Windows Update service, and then click Stop. > > > > To delete temporary update files > > 1. Open Computer by clicking the Start button , and then clicking Computer. > > > > 2. Double-click the local hard disk where Windows is installed, typically > > drive C. > > > > 3. Double-click the Windows folder, and then double-click the > > SoftwareDistribution folder. > > > > 4. Double-click the DataStore folder to open it, and then delete all files > > and folders in the folder. If you are prompted for an administrator password > > or confirmation, type the password or provide confirmation. > > > > 5. Click the Back button. In the SoftwareDistribution folder, double-click > > the Download folder to open it, and then delete all files in the folder. If > > you are prompted for an administrator password or confirmation, type the > > password or provide confirmation. > > > > To restart the Windows Update service > > You must be logged on as an administrator to perform these steps. > > > > 1. Open Administrative Tools by clicking the Start button , clicking Control > > Panel, clicking System and Maintenance, and then clicking Administrative > > Tools. > > > > 2. Double-click Services. If you are prompted for an administrator password > > or confirmation, type the password or provide confirmation. > > > > 3. Right-click the Windows Update service, and then click Start. > > > > But it still fails. Any ideas folks? I've cleaned the registry, and rebooted > > also. No luck. > > > > The updates were: > > > > KB936021 > > KB933579 > > KB937143 > > > any new information on this yet? >
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