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After getting this computer (windows 11) I figured out very quickly that I can't shut it down without it spending days refusing to turn on and either getting stuck on a partially lit up black screen or just saying please wait for hours. Occasionally when I try to turn it on it gives me the "windows didn't start correctly" screen and i've tried just restarting it, taking off the last update, resetting it to a certain point in which it told me I didn't have a point selected already and just resetting it in general which it told me failed 3 times. One of the times I turned it on it ran a hardware

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