CMD says 32gb Max memory but Asus support says maximum upgradable memory is 16gb.

[Windows 11]

currently planning to upgrade memory to 32 gb, checked the "wmic memphysical get maxcapacity" command in cmd and the max capacity displayed was 32gb, also checked the processor info on web, it also says max capacity for this processor is 64gb. But after chatting with Asus tech support, they said maximum you can upgrade is 16gb. Confused if i upgrade it to 32gb it might not recognize it, need guidance.My laptop specs: - Asus Vivo book X515JAintel i5 10th gen, 1035g1

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