Windows 11 Posted February 19 Posted February 19 Dear Microsoft Community Service,I have been experiencing an issue with my laptop shutting down unexpectedly since last week. The laptop powers off without any error message or BSOD. Initially, I thought the problem was related to the battery running low, as it would turn off automatically at around 15-22%. However, I have since discovered that the issue persists even when the battery level is at 40%, 50%, 60% or more.I have tried to locate any minidump files, but unfortunately, none have been generated. Laptop model: HP 15-bw0xx Could you please guide me on how to check the cause of this probView the full article Quote
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