Was refered by microsoft au to microsof US.Provided me with a case number and email address to report on,but am blocked from emailing them as they suggested

By Windows 11
February 20 in Windows 11

https://windowsbb.com/topic/574385-was-refered-by-microsoft-au-to-microsof-usprovided-me-with-a-case-number-and-email-address-to-report-onbut-am-blocked-from-emailing-them-as-they-suggested/

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Windows 11

Posted February 20

I had a number of problems with software on a new Scorptec rtx A2000 workstation with win 11 PRO and OFFICE 365/COPILOT.I received 7 days ago.Microsoft au contacted Microsoft US who then sorted out both account and technical problems the locals could not resolve.They also provided me with a case number and email address so I could contact them if there were any more problems and get a fast response.As it is now refusing to accept the use of 2 different headsets for dictation etc. I tried to send an email detailing all the actions i had tried as they were happy to access my computer if require

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