Can't start a certain game

[Windows 11]

First of all i don't know if this is the right place to ask, but i am forced to ask for help here before ubisoft's support is going work further on my problem.I am having trouble starting Assassin's Creed Valhalla and after 4 months of back and forth ubisoft support is telling me i have to connect microsoft support because they claim to see from my msinfo file that it is a hardware issue, ignoring the fact that i don't have trouble with newer titles from other publishers or that i was able to play the game for 80 hours before i wasn't able to access it anymore. In the troubleshooting steps unt

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