Windows Hello PIN unavailable for one user profile after windows updates

By Windows 11
February 23 in Windows 11

https://windowsbb.com/topic/575790-windows-hello-pin-unavailable-for-one-user-profile-after-windows-updates/

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Windows 11

Posted February 23

Since November 2024 Windows updates, we have been experiencing an issue where Lenovo X1 Carbons at random will experience an issue with the Windows Hello PIN unavailable error message with error code 0xd000225"Something went wrong and your PIN isn't available (code 0xd000225). Click to setup your PIN again Trying to reset the PIN does not work. Steps taken as a workaroundRemoving Pin from Device - Setup PINLocate User in Entra - Remove Windows Hello Pin from Authentication MethodsOpen cmd (not as admin): Run Command: certutil.exe -deleteHelloContainerOpen comp

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