Help with restoring access to my personal microsoft account on laptop after latest Windows 11 update.

[Windows 11]

AFter the latest Windows 11 update, my sign in page had set up my work microsoft account as the main user sign in. when I used the "other user" option to sign in with my personal microsoft account I got a message "you can't sign in with this account". After several reboots now when I try to sign in it says the username and password aren't correct, even though I can sign into Microsoft on another computer with those same credentials. now it also no longer recognizes my PIN for my personal account.I have run the troubleshooting multiple times and nothing has worked, this has cost me 5 hours so f

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