Guest roberto Posted August 19, 2007 Posted August 19, 2007 I have a problem in my computer that is preventing updates from being installed, but I dont know how to fix this, any help,I am running windows xp sp2 and IE7
Guest TaurArian [MS-MVP] Posted August 19, 2007 Posted August 19, 2007 Need more information - How to view the Update log in Windows:- Click Start, and then click Run. In the Open box, type: %windir%\windowsupdate.log and then click OK. Scroll down towards the bottom for the latest entries to locate the error code(s) associated with the latest failed attempt to download/install. If appropriate copy and paste the error codes into this thread so someone may be able to assist you. On the other hand, you may be able to find the error code and other suggestions by searching the Newsgroup. Also check Windows folder for file called KB******.log (****** = number of update ie KB896688) and post the contents of the failed update. This may provide further clues as to why the update failed. How to read the Windowsupdate.log file: http://support.microsoft.com/?kbid=902093 or On the WU Website, select your history of updates - now click on failed update (red mark) and see if there is an error code. If there is an error code, write it down and post back or in the alternative, do a search for the error code. You cannot install updates that you download from the Windows Update Web site on a Windows XP-based computer http://support.microsoft.com/?kbid=934648 -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "roberto" <roberto@discussions.microsoft.com> wrote in message news:0039220F-740D-4069-BD13-FF0CD818776A@microsoft.com... |I have a problem in my computer that is preventing updates from being | installed, but I dont know how to fix this, any help,I am running windows xp | sp2 and IE7
Guest Jeff Posted August 19, 2007 Posted August 19, 2007 Finally found problem. My netgear hardware firewall/router was blocking updates. Somehwere along line I must have made some changes to it. Thanks for help -- J Turner "TaurArian [MS-MVP]" wrote: > Need more information - > > How to view the Update log in Windows:- > > Click Start, and then click Run. > In the Open box, type: %windir%\windowsupdate.log > and then click OK. > > Scroll down towards the bottom for the latest entries to locate the error code(s) > associated with the latest failed attempt to download/install. If appropriate copy and > paste the error codes into this thread so someone may be able to assist you. On the other > hand, you may be able to find the error code and other suggestions by searching the > Newsgroup. > > Also check Windows folder for file called KB******.log (****** = number of update ie > KB896688) and post the contents of the failed update. > This may provide further clues as to why the update failed. > > How to read the Windowsupdate.log file: > http://support.microsoft.com/?kbid=902093 > > or > > On the WU Website, select your history of updates - now click on failed update (red mark) > and see if there is an error code. > If there is an error code, write it down and post back or in the alternative, do a search > for the error code. > > You cannot install updates that you download from the Windows Update Web site on a Windows > XP-based computer > http://support.microsoft.com/?kbid=934648 > > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "roberto" <roberto@discussions.microsoft.com> wrote in message > news:0039220F-740D-4069-BD13-FF0CD818776A@microsoft.com... > |I have a problem in my computer that is preventing updates from being > | installed, but I dont know how to fix this, any help,I am running windows xp > | sp2 and IE7 > > >
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