Windows 11 Posted March 9 Posted March 9 My Dell XPS 13 is stuck on the blue screen at 0% progress. “Your device ran into a problem and needs to restart.We're just collecting some error info, and then we'll restart for you.0% complete”I have tried to shut down using ctrl-alt-delete and nothing has worked. There is not a manual power off button on my laptop so I am not sure how to force a shut down since it is stuck on this screen.View the full article Quote
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