Jump to content
Microsoft Windows Bulletin Board

Recommended Posts

Posted
My Dell XPS 13 is stuck on the blue screen at 0% progress. “Your device ran into a problem and needs to restart.We're just collecting some error info, and then we'll restart for you.0% complete”I have tried to shut down using ctrl-alt-delete and nothing has worked. There is not a manual power off button on my laptop so I am not sure how to force a shut down since it is stuck on this screen.

View the full article

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...