Windows Hello Set Up - Camera produces blurry image during set up

[Windows 11]

System: HP Pavilion Pro 14"Windows 11 ProSince the fingerprint option only works 1/2 the time, I wanted to set up Windows Hello facial recognition. Going through set up, it recognizes a camera (doesn't say which one). However, the image set up screen is totally blurry - as if a black cloth was covering the lens - and therefore it fails to capture an image and won't complete the set up.  Aside from the native HP Truevision camera, I have a Logitech 930c webcam set up as an external camera. The Device Mgr also shows an IR camera. There is also a third camera (USB2.0 FHD UHV) liste

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