Guest KenC Posted August 19, 2007 Posted August 19, 2007 I don't even know what .NET Framework is. The latest automatic updates failed to install an update to version 2.0. When I went to Control Panel to fix it, I was told the installation source was missing. MS help pages said to provide the installation source. All I have is my retail WinXP Pro CD. That didn't work. MS instructions on manual removal and reinstall of .NET Framework do not work at all. In particular, MSIZAP and DOTNETFIX do nmot work as described, whetever they are. I am still left with a .Net Framework 1.1 that I can not remove. Installer runs every time I reboot. I have no idea why. My list of failed updates keeps growing. When I reboot, my computer tells me it is installing updates but actally hangs. I need a clean remove of all .NET Framework versions and a clean install of 2.0, so I can get on with my life.
Guest CharD Posted August 19, 2007 Posted August 19, 2007 I am having a problem with the .NET Framework updates as well. I can't update 2.0 & 3.0. I just bought Microsoft Office Small Business and need the update to 2.0 to install Outlook 2007 with business contact manager. When I go to the updates page and try to install them it keeps telling me that it is error 0x643, when I look through problem solving the error appears not to exist, so I don't know what I'm doing wrong or what I should be doing! I've tried rebooting and then installing but it still won't work! Any ideas on what to do next??? "KenC" wrote: > I don't even know what .NET Framework is. > > The latest automatic updates failed to install an update to version 2.0. > > When I went to Control Panel to fix it, I was told the installation source > was missing. > > MS help pages said to provide the installation source. > > All I have is my retail WinXP Pro CD. That didn't work. > > MS instructions on manual removal and reinstall of .NET Framework do not > work at all. In particular, MSIZAP and DOTNETFIX do nmot work as described, > whetever they are. > > I am still left with a .Net Framework 1.1 that I can not remove. > > Installer runs every time I reboot. I have no idea why. > > My list of failed updates keeps growing. > > When I reboot, my computer tells me it is installing updates but actally > hangs. > > I need a clean remove of all .NET Framework versions and a clean install of > 2.0, so I can get on with my life. >
Guest DL Posted August 19, 2007 Posted August 19, 2007 see if this helps http://support.microsoft.com/kb/923100 "CharD" <CharD@discussions.microsoft.com> wrote in message news:26ADFEE9-6367-40C1-A47E-CCC3E13D5D8D@microsoft.com... >I am having a problem with the .NET Framework updates as well. I can't >update > 2.0 & 3.0. I just bought Microsoft Office Small Business and need the > update > to 2.0 to install Outlook 2007 with business contact manager. > When I go to the updates page and try to install them it keeps telling me > that it is error 0x643, when I look through problem solving the error > appears > not to exist, so I don't know what I'm doing wrong or what I should be > doing! > I've tried rebooting and then installing but it still won't work! Any > ideas > on what to do next??? > > "KenC" wrote: > >> I don't even know what .NET Framework is. >> >> The latest automatic updates failed to install an update to version 2.0. >> >> When I went to Control Panel to fix it, I was told the installation >> source >> was missing. >> >> MS help pages said to provide the installation source. >> >> All I have is my retail WinXP Pro CD. That didn't work. >> >> MS instructions on manual removal and reinstall of .NET Framework do not >> work at all. In particular, MSIZAP and DOTNETFIX do nmot work as >> described, >> whetever they are. >> >> I am still left with a .Net Framework 1.1 that I can not remove. >> >> Installer runs every time I reboot. I have no idea why. >> >> My list of failed updates keeps growing. >> >> When I reboot, my computer tells me it is installing updates but actally >> hangs. >> >> I need a clean remove of all .NET Framework versions and a clean install >> of >> 2.0, so I can get on with my life. >>
Guest MowGreen [MVP] Posted August 19, 2007 Posted August 19, 2007 > When I went to Control Panel to fix it, I was told the installation source > was missing. This indicates that some kind of tool/app was run that aggressively cleaned out the required reference to the .NET installation files. Either a registry cleaner or a Temp file cleaner would appear to be the culprit. > Installer runs every time I reboot. I have no idea why. > > My list of failed updates keeps growing. > > When I reboot, my computer tells me it is installing updates but actally > hangs. The Antivirus software is the culprit. You must *completely and totally* disable the AV in order for the .NET Framework or subsequent security uppdates for it to install *properly*. Norton, McAfee, and AntiVir have been identified as AVs that may/will cause these issues. Please consult the Help file of the installed AV or visit the manufacturer's web site to learn how this is accomplished. If you feel at risk with the AV disabled while connected to the net, than download the .NET Framework , Service Packs, and Security updates first, than disconnect the system from the network/internet, install the downloaded files, REENBABLE the installed AV, and then reconnect the system. Did you try the steps listed here ? : http://blogs.msdn.com/astebner/archive/2005/10/11/479928.aspx MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== KenC wrote: > I don't even know what .NET Framework is. > > The latest automatic updates failed to install an update to version 2.0. > > When I went to Control Panel to fix it, I was told the installation source > was missing. > > MS help pages said to provide the installation source. > > All I have is my retail WinXP Pro CD. That didn't work. > > MS instructions on manual removal and reinstall of .NET Framework do not > work at all. In particular, MSIZAP and DOTNETFIX do nmot work as described, > whetever they are. > > I am still left with a .Net Framework 1.1 that I can not remove. > > Installer runs every time I reboot. I have no idea why. > > My list of failed updates keeps growing. > > When I reboot, my computer tells me it is installing updates but actally > hangs. > > I need a clean remove of all .NET Framework versions and a clean install of > 2.0, so I can get on with my life. >
Guest KenC Posted August 20, 2007 Posted August 20, 2007 "MowGreen [MVP]" wrote: > The Antivirus software is the culprit. You must *completely and totally* > disable the AV in order for the .NET Framework or subsequent security > uppdates for it to install *properly*. Hi, MowGreen. Too bad MS didn't mention the AV business before sending the user down the [unworkable] path of manual removal of .NET components. AV removal no longer works for me. Three .NET Framework 2.0 updates fail every time Updater runs, even with AV disabled. I was unable to run MSIZAP because I could not find it, even after downloading a huge SDK that purportedly contained it, according to MS. Where can I find MSIZAP? Ken C
Guest PA Bear Posted August 20, 2007 Posted August 20, 2007 Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org KenC wrote: > I don't even know what .NET Framework is. > > The latest automatic updates failed to install an update to version 2.0. > > When I went to Control Panel to fix it, I was told the installation source > was missing. > > MS help pages said to provide the installation source. > > All I have is my retail WinXP Pro CD. That didn't work. > > MS instructions on manual removal and reinstall of .NET Framework do not > work at all. In particular, MSIZAP and DOTNETFIX do nmot work as > described, > whetever they are. > > I am still left with a .Net Framework 1.1 that I can not remove. > > Installer runs every time I reboot. I have no idea why. > > My list of failed updates keeps growing. > > When I reboot, my computer tells me it is installing updates but actally > hangs. > > I need a clean remove of all .NET Framework versions and a clean install > of > 2.0, so I can get on with my life.
Guest KenC Posted August 20, 2007 Posted August 20, 2007 All fixed now. Problem probably could have been avoided had I disabled VirusScan 2007 before letting the automatic updates run. An instruction so stating would have ben helpful. Once commiitted to a remove/reinstall, I was unable to remove remnants of old .NET components because I only installed MSIZAP, I didn't run it -- mainly because there was no instruction on where to find it after install, leading me to believe I had run it, too. It also doesn't help that there are at least two different prograns named "dotnetfix" with different purposes. I guess MS provides instructions for folks who don't need instructions . . . Ken C
Guest PA Bear Posted August 20, 2007 Posted August 20, 2007 You want DOTNETFX.EXE [no letter I], not DOTNETFIX.EXE, v1.1: http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org KenC wrote: > All fixed now. > > Problem probably could have been avoided had I disabled VirusScan 2007 > before letting the automatic updates run. An instruction so stating would > have ben helpful. > > Once commiitted to a remove/reinstall, I was unable to remove remnants of > old .NET components because I only installed MSIZAP, I didn't run it -- > mainly because there was no instruction on where to find it after install, > leading me to believe I had run it, too. > > It also doesn't help that there are at least two different prograns named > "dotnetfix" with different purposes. > > I guess MS provides instructions for folks who don't need instructions . . > . > > Ken C
Guest MowGreen [MVP] Posted August 20, 2007 Posted August 20, 2007 Forget MSIZAP and follow the steps from the " .NET Guru " - http://blogs.msdn.com/astebner/archive/2005/10/11/479928.aspx MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== KenC wrote: > "MowGreen [MVP]" wrote: > >>The Antivirus software is the culprit. You must *completely and totally* >>disable the AV in order for the .NET Framework or subsequent security >>uppdates for it to install *properly*. > > > Hi, MowGreen. > > Too bad MS didn't mention the AV business before sending the user down the > [unworkable] path of manual removal of .NET components. > > AV removal no longer works for me. Three .NET Framework 2.0 updates fail > every time Updater runs, even with AV disabled. > > I was unable to run MSIZAP because I could not find it, even after > downloading a huge SDK that purportedly contained it, according to MS. Where > can I find MSIZAP? > > Ken C >
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