Guest PA Bear [MS MVP] Posted October 27, 2008 Posted October 27, 2008 Susan Bradley wrote: <snip> > Do you have AVG installed? > > In case that some components are inactive or you are experiencing > blocked internet connection after the last AVG 8.0 program update > (8.0.196), please try to restart your computer. If the issue persists > even after the restart, proceed as follows in order to resolve this > issue... NB: This does NOT apply to AVG Free v8.0, only the paid versions of AVG software (i.e., AVG Pro AV AVG AV & Firewall AVG Internet Security). -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
Guest PA Bear [MS MVP] Posted October 27, 2008 Posted October 27, 2008 NB: This does NOT apply to AVG Free v8.0, only the paid versions of AVG software (i.e., AVG Pro AV AVG AV & Firewall AVG Internet Security). -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Susan Bradley wrote: > http://www.avg.com/support#tba1 > > Do you have AVG installed? > > If so they broke your wireless. <snip>
Guest PA Bear [MS MVP] Posted October 27, 2008 Posted October 27, 2008 At the risk of sounding like a broken record, allow me to repeat myself: KB958644 is a VERY important update to have installed! See http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx If the choice boils down to installing KB958644 or having wireless access, I'd strongly recommend the former. Afterwards, you can work with free MS Support to figure out why your wireless card or router isn't working: Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB958644). For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.net benzitsoatl wrote: > PA BEAR, > I have an XP with Linksys router, this one DID have acces to the > internet. The other computers that were not able to connect wirelessly > were a laptop with Vista and another with XP. I have McAfee as > antivirus. After hours of troubleshooting, it wasn't until I restored > (the XP machine wired to the Linksys router) to an earlier state before > the update, and that worked. Of course it takes about 10 minutes for > the network to come on after the restore. So it wasn't instantaneous. > > The KB958644 also disabled my Pinnacle HDTV on my vista machine. I had > to re-install. I'm not a super techie, I just know what happened, what > worked and how... not why. > > It seemed that after the KB update, the other machines that were trying > to get a wireless connection and automatic IP from the router coudn't. > The wired machine was conecting, and that is how I was able to surf and > try to find out if this was sytemic or just my set up that was bad. It > WAS a systemic Microsoft update that broke my connectivity along with > other softwares. As I continue to monitor, I see other cases of > different things that ware going bad. So.... microsoft put out an > anti-serum to cure a potential virus, but the serum itself is bringing > ills instead. Sounds like a bad movie, huh? 48 hrs! We'll call this > one "Update at night".
Guest PA Bear [MS MVP] Posted October 27, 2008 Posted October 27, 2008 KB958644 is a VERY important update to have installed! See http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx If the choice boils down to installing KB958644 or having wireless access, I'd strongly recommend the former. Afterwards, you can work with free MS Support to figure out why your wireless card or router isn't working: Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB958644). For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Leo wrote: > Please help with this issue! > > I have the same problem, and seems no working answer to this problem in > this > discussion! > > Thanks! > > > "Daniel" wrote: > >> Background: 2.0GHz Celeron system with new virgin hard drive installed >> ±3-4 >> weeks ago, with new install of Windows XP Pro, the usual applications, >> and >> all updates through and beyond SP3. Was working just fine, connecting to >> my network and the Internet through a Linksys WUSB54GS USB wireless >> adapter -- until late last night when I installed the latest "emergency" >> Microsoft critical security update (KB958644). Immediately after the >> security update, Device Manager reported that the USB NIC failed to start >> or had stopped (i.e. it wasn't "disabled"). >> >> I have tried unistalling all the Linksys drivers/software, then >> re-installing with the latest available from their website, but each >> time, >> the install stops with a message stating that "the name is already in use >> as a service name or service display name. I also contacted Linksys >> online tech support (again using another computer), and they advised me >> to >> check with Microsoft. Found nothing in the MS Knowledge Base, and no >> other reports of or solutions to similar problems, so here I am. >> >> Has anyone out there experienced this problem? Any solutions? >> >> -- Dan
Guest Robert Aldwinckle Posted October 27, 2008 Posted October 27, 2008 "Leo" <Leo@discussions.microsoft.com> wrote in message news:BF33E106-75AF-410B-86FE-05D69F92FD9F@microsoft.com... > Please help with this issue! > > I have the same problem, and > seems no working answer to this problem in this discussion! On the contrary, it seems that nobody yet has tried *all* the suggestions made in this discussion. E.g. if in the same way that an update to IE makes iexplore.exe appear to be a Trojan to third-party security products, I can imagine that this update to services which require external connections could make those security interferers think that a Trojan was trying to insert itself in the TCP/IP stack and then cause those connections to be blocked. To see the potential scope of this issue see how many programs you have running are using the main module being updated. E.g. in a cmd window enter: tasklist /svc /fi "Modules eq netapi32.dll" and that doesn't even take into account any of the .NET modules being updated. So, until the security products get clued in to this update and stop their misguided interference, it would be best to disable them and use the Windows firewall instead for your network security. Good luck Robert Aldwinckle --- > > Thanks! > > > "Daniel" wrote: > >> Background: 2.0GHz Celeron system with new virgin hard drive installed ±3-4 >> weeks ago, with new install of Windows XP Pro, the usual applications, and >> all updates through and beyond SP3. Was working just fine, connecting to my >> network and the Internet through a Linksys WUSB54GS USB wireless adapter -- >> until late last night when I installed the latest "emergency" Microsoft >> critical security update (KB958644). Immediately after the security update, >> Device Manager reported that the USB NIC failed to start or had stopped (i.e. >> it wasn't "disabled"). >> >> I have tried unistalling all the Linksys drivers/software, then >> re-installing with the latest available from their website, but each time, >> the install stops with a message stating that "the name is already in use as >> a service name or service display name. I also contacted Linksys online tech >> support (again using another computer), and they advised me to check with >> Microsoft. Found nothing in the MS Knowledge Base, and no other reports of >> or solutions to similar problems, so here I am. >> >> Has anyone out there experienced this problem? Any solutions? >> >> -- Dan
Guest micky_c Posted October 27, 2008 Posted October 27, 2008 Hello, Same problem here, my Wireless NIC started to missbehave after installing KB958644. Here are my workstation details: - Dell Latitude D510 Laptop - Pentium M Processor 1.73 GHz - Windowx XP Professional SP3 - NIC : Intel® PRO/Wireless 2200BG, Hardware version: 2.2.3 Controllers: Date: 19/12/2007 Version: 9.0.4.39 - C:\WINDOWS\system32\DRIVERS\w29n51.sys Version: 9.0.4.39 Driver - C:\WINDOWS\system32\Netw2c32.dll Version: 9.0.4.95 -C:\WINDOWS\system32\Netw2r32.dll Version: 9.0.4.95 - Other software which could be related to this: - Antivirus : avast! version 4.8 Home Edition - Anti-Spyware: Windows Defender Version 1.1.1593.0 I've already log an issue with MSoft using your link, but still have not received any answer....clearly this update is causing a lot of trouble....and no solution yet from MS guys!!! "PA Bear [MS MVP]" wrote: > KB958644 is a VERY important update to have installed! See > http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx > > If the choice boils down to installing KB958644 or having wireless access, > I'd strongly recommend the former. Afterwards, you can work with free MS > Support to figure out why your wireless card or router isn't working: > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Support for Windows Update: > http://support.microsoft.com/gp/wusupport > > For home users, no-charge support is available by calling 1-866-PCSAFETY in > the United States and in Canada or by contacting your local Microsoft > subsidiary. There is no-charge for support calls that are associated with > security updates. When you call, clearly state that your problem is related > to a Security Update and cite the update's KB number (e.g., KB958644). > > For more information about how to contact your local Microsoft subsidiary > for security update support issues, visit the International Support Web > site: http://support.microsoft.com/common/international.aspx > > For enterprise customers, support for security updates is available through > your usual support contacts. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > Leo wrote: > > Please help with this issue! > > > > I have the same problem, and seems no working answer to this problem in > > this > > discussion! > > > > Thanks! > > > > > > "Daniel" wrote: > > > >> Background: 2.0GHz Celeron system with new virgin hard drive installed > >> ±3-4 > >> weeks ago, with new install of Windows XP Pro, the usual applications, > >> and > >> all updates through and beyond SP3. Was working just fine, connecting to > >> my network and the Internet through a Linksys WUSB54GS USB wireless > >> adapter -- until late last night when I installed the latest "emergency" > >> Microsoft critical security update (KB958644). Immediately after the > >> security update, Device Manager reported that the USB NIC failed to start > >> or had stopped (i.e. it wasn't "disabled"). > >> > >> I have tried unistalling all the Linksys drivers/software, then > >> re-installing with the latest available from their website, but each > >> time, > >> the install stops with a message stating that "the name is already in use > >> as a service name or service display name. I also contacted Linksys > >> online tech support (again using another computer), and they advised me > >> to > >> check with Microsoft. Found nothing in the MS Knowledge Base, and no > >> other reports of or solutions to similar problems, so here I am. > >> > >> Has anyone out there experienced this problem? Any solutions? > >> > >> -- Dan > >
Guest PA Bear [MS MVP] Posted October 27, 2008 Posted October 27, 2008 Thanks for your feedback. Stick with MS Support on this one, Micky. Again, you're much better off having KB958644 installed and connecting directly to your router or modem than not installing it and being able to connect wirelessly. You *might* try temporarily disabling Avast before the next installation attempt but don't do anything else online while Avast is disabled! -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ micky_c wrote: > Hello, > > Same problem here, my Wireless NIC started to missbehave after installing > KB958644. Here are my workstation details: > > - Dell Latitude D510 Laptop - Pentium M Processor 1.73 GHz > - Windowx XP Professional SP3 > - NIC : Intel® PRO/Wireless 2200BG, Hardware version: 2.2.3 > Controllers: > Date: 19/12/2007 > Version: 9.0.4.39 > - C:\WINDOWS\system32\DRIVERS\w29n51.sys > Version: 9.0.4.39 Driver > - C:\WINDOWS\system32\Netw2c32.dll > Version: 9.0.4.95 > -C:\WINDOWS\system32\Netw2r32.dll > Version: 9.0.4.95 > > - Other software which could be related to this: > - Antivirus : avast! version 4.8 Home Edition > - Anti-Spyware: Windows Defender Version 1.1.1593.0 > > I've already log an issue with MSoft using your link, but still have not > received any answer....clearly this update is causing a lot of > trouble....and no solution yet from MS guys!!! > > "PA Bear [MS MVP]" wrote: >> KB958644 is a VERY important update to have installed! See >> http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx >> >> If the choice boils down to installing KB958644 or having wireless >> access, >> I'd strongly recommend the former. Afterwards, you can work with free MS >> Support to figure out why your wireless card or router isn't working: >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Support for Windows Update: >> http://support.microsoft.com/gp/wusupport >> >> For home users, no-charge support is available by calling 1-866-PCSAFETY >> in >> the United States and in Canada or by contacting your local Microsoft >> subsidiary. There is no-charge for support calls that are associated >> with >> security updates. When you call, clearly state that your problem is >> related to a Security Update and cite the update's KB number (e.g., >> KB958644). >> >> For more information about how to contact your local Microsoft subsidiary >> for security update support issues, visit the International Support Web >> site: http://support.microsoft.com/common/international.aspx >> >> For enterprise customers, support for security updates is available >> through >> your usual support contacts. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Leo wrote: >>> Please help with this issue! >>> >>> I have the same problem, and seems no working answer to this problem in >>> this >>> discussion! >>> >>> Thanks! >>> >>> >>> "Daniel" wrote: >>> >>>> Background: 2.0GHz Celeron system with new virgin hard drive installed >>>> ±3-4 >>>> weeks ago, with new install of Windows XP Pro, the usual applications, >>>> and >>>> all updates through and beyond SP3. Was working just fine, connecting >>>> to >>>> my network and the Internet through a Linksys WUSB54GS USB wireless >>>> adapter -- until late last night when I installed the latest >>>> "emergency" >>>> Microsoft critical security update (KB958644). Immediately after the >>>> security update, Device Manager reported that the USB NIC failed to >>>> start >>>> or had stopped (i.e. it wasn't "disabled"). >>>> >>>> I have tried unistalling all the Linksys drivers/software, then >>>> re-installing with the latest available from their website, but each >>>> time, >>>> the install stops with a message stating that "the name is already in >>>> use >>>> as a service name or service display name. I also contacted Linksys >>>> online tech support (again using another computer), and they advised me >>>> to >>>> check with Microsoft. Found nothing in the MS Knowledge Base, and no >>>> other reports of or solutions to similar problems, so here I am. >>>> >>>> Has anyone out there experienced this problem? Any solutions? >>>> >>>> -- Dan
Guest DaveA Posted October 28, 2008 Posted October 28, 2008 Daniel Only thing I can direct you to would be looking at the attached services that are required, such as IPSec, which we have had some issues on our clients SBS servers since/around the patch (one did not allow network connections at the patch was put on). Have a look into this, hope this helps. Dave "Daniel" wrote: > Background: 2.0GHz Celeron system with new virgin hard drive installed ±3-4 > weeks ago, with new install of Windows XP Pro, the usual applications, and > all updates through and beyond SP3. Was working just fine, connecting to my > network and the Internet through a Linksys WUSB54GS USB wireless adapter -- > until late last night when I installed the latest "emergency" Microsoft > critical security update (KB958644). Immediately after the security update, > Device Manager reported that the USB NIC failed to start or had stopped (i.e. > it wasn't "disabled"). > > I have tried unistalling all the Linksys drivers/software, then > re-installing with the latest available from their website, but each time, > the install stops with a message stating that "the name is already in use as > a service name or service display name. I also contacted Linksys online tech > support (again using another computer), and they advised me to check with > Microsoft. Found nothing in the MS Knowledge Base, and no other reports of > or solutions to similar problems, so here I am. > > Has anyone out there experienced this problem? Any solutions? > > -- Dan
Guest DaveA Posted October 28, 2008 Posted October 28, 2008 We had found IPSec to be the culprit after the updates, quick rebuild and reboot all ok. Regards Dave "JOY2008" wrote: > > You asked if anyone else had this problem. > Yes, this happened to me today. > I was able to correct it by using a backup. > My NIC is not wireless, it is just a standard NIC, but after installing > the "critical" update & restarting my pc, my NIC did not detect a > connection. > > > -- > JOY2008 > ------------------------------------------------------------------------ > JOY2008's Profile: http://forums.techarena.in/members/joy2008.htm > View this thread: http://forums.techarena.in/windows-update/1060795.htm > > http://forums.techarena.in > >
Guest micky_c Posted October 28, 2008 Posted October 28, 2008 Hello PA Bear, I tried your suggestion and un-install and re-install the KB958644 while Avast! was turned off, but that didn't help either. By the way, when I was unistalling it, I got prompted with a window stating that there might be an issue with some files, which turned out to be the wireless NIC drivers!!! (very suspicious...at least). The behaviour of the wireless connection is quite strange: the icon in the system tray shows that it's disconnected, but if I display all available wireless networks and I click on mine, it asks me if I want to disconnect. Disconnecting and trying to connect again doesn't work: after trying for a while it gives an error saying that it can't connect to the network. Got an email from MS asking details like city, country, phone number and a time where they can contact me, but that's all....four days since I installed the update and my wireless NIC is still a mess!!!... "PA Bear [MS MVP]" wrote: > Thanks for your feedback. Stick with MS Support on this one, Micky. > > Again, you're much better off having KB958644 installed and connecting > directly to your router or modem than not installing it and being able to > connect wirelessly. > > You *might* try temporarily disabling Avast before the next installation > attempt but don't do anything else online while Avast is disabled! > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > micky_c wrote: > > Hello, > > > > Same problem here, my Wireless NIC started to missbehave after installing > > KB958644. Here are my workstation details: > > > > - Dell Latitude D510 Laptop - Pentium M Processor 1.73 GHz > > - Windowx XP Professional SP3 > > - NIC : Intel® PRO/Wireless 2200BG, Hardware version: 2.2.3 > > Controllers: > > Date: 19/12/2007 > > Version: 9.0.4.39 > > - C:\WINDOWS\system32\DRIVERS\w29n51.sys > > Version: 9.0.4.39 Driver > > - C:\WINDOWS\system32\Netw2c32.dll > > Version: 9.0.4.95 > > -C:\WINDOWS\system32\Netw2r32.dll > > Version: 9.0.4.95 > > > > - Other software which could be related to this: > > - Antivirus : avast! version 4.8 Home Edition > > - Anti-Spyware: Windows Defender Version 1.1.1593.0 > > > > I've already log an issue with MSoft using your link, but still have not > > received any answer....clearly this update is causing a lot of > > trouble....and no solution yet from MS guys!!! > > > > "PA Bear [MS MVP]" wrote: > >> KB958644 is a VERY important update to have installed! See > >> http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx > >> > >> If the choice boils down to installing KB958644 or having wireless > >> access, > >> I'd strongly recommend the former. Afterwards, you can work with free MS > >> Support to figure out why your wireless card or router isn't working: > >> > >> Start a free Windows Update support incident request: > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >> > >> Support for Windows Update: > >> http://support.microsoft.com/gp/wusupport > >> > >> For home users, no-charge support is available by calling 1-866-PCSAFETY > >> in > >> the United States and in Canada or by contacting your local Microsoft > >> subsidiary. There is no-charge for support calls that are associated > >> with > >> security updates. When you call, clearly state that your problem is > >> related to a Security Update and cite the update's KB number (e.g., > >> KB958644). > >> > >> For more information about how to contact your local Microsoft subsidiary > >> for security update support issues, visit the International Support Web > >> site: http://support.microsoft.com/common/international.aspx > >> > >> For enterprise customers, support for security updates is available > >> through > >> your usual support contacts. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Leo wrote: > >>> Please help with this issue! > >>> > >>> I have the same problem, and seems no working answer to this problem in > >>> this > >>> discussion! > >>> > >>> Thanks! > >>> > >>> > >>> "Daniel" wrote: > >>> > >>>> Background: 2.0GHz Celeron system with new virgin hard drive installed > >>>> ±3-4 > >>>> weeks ago, with new install of Windows XP Pro, the usual applications, > >>>> and > >>>> all updates through and beyond SP3. Was working just fine, connecting > >>>> to > >>>> my network and the Internet through a Linksys WUSB54GS USB wireless > >>>> adapter -- until late last night when I installed the latest > >>>> "emergency" > >>>> Microsoft critical security update (KB958644). Immediately after the > >>>> security update, Device Manager reported that the USB NIC failed to > >>>> start > >>>> or had stopped (i.e. it wasn't "disabled"). > >>>> > >>>> I have tried unistalling all the Linksys drivers/software, then > >>>> re-installing with the latest available from their website, but each > >>>> time, > >>>> the install stops with a message stating that "the name is already in > >>>> use > >>>> as a service name or service display name. I also contacted Linksys > >>>> online tech support (again using another computer), and they advised me > >>>> to > >>>> check with Microsoft. Found nothing in the MS Knowledge Base, and no > >>>> other reports of or solutions to similar problems, so here I am. > >>>> > >>>> Has anyone out there experienced this problem? Any solutions? > >>>> > >>>> -- Dan > >
Guest micky_c Posted October 28, 2008 Posted October 28, 2008 Hi, Solved!!!!....I followed by chance the step-by-step network connection problem help link that shows in IE when it cannot connect and found that the issue was with the option to use IEEE 802.1X authentication in the wireless network (you can find this in the "Authentication" tab when viewing the properties of your wireless network, just uncheck it) : I was able to connect before the KB958644 update, even with this option active, but it looks like after the security update, if this is marked, then it takes precedence and you can't connect to your wireless network any more.... Hope this helps as well someone else...I never though that I was ever going to thank IE for anything...but surprise, surprise, never say never....(well, taking into account that the MS Update created as well the problem, the score is even )....Cheers!. "micky_c" wrote: > Hello PA Bear, > > I tried your suggestion and un-install and re-install the KB958644 while > Avast! was turned off, but that didn't help either. By the way, when I was > unistalling it, I got prompted with a window stating that there might be an > issue with some files, which turned out to be the wireless NIC drivers!!! > (very suspicious...at least). > > The behaviour of the wireless connection is quite strange: the icon in the > system tray shows that it's disconnected, but if I display all available > wireless networks and I click on mine, it asks me if I want to disconnect. > Disconnecting and trying to connect again doesn't work: after trying for a > while it gives an error saying that it can't connect to the network. > > Got an email from MS asking details like city, country, phone number and a > time where they can contact me, but that's all....four days since I installed > the update and my wireless NIC is still a mess!!!... > > "PA Bear [MS MVP]" wrote: > > > Thanks for your feedback. Stick with MS Support on this one, Micky. > > > > Again, you're much better off having KB958644 installed and connecting > > directly to your router or modem than not installing it and being able to > > connect wirelessly. > > > > You *might* try temporarily disabling Avast before the next installation > > attempt but don't do anything else online while Avast is disabled! > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > AumHa VSOP & Admin http://aumha.net > > DTS-L http://dts-l.net/ > > > > > > micky_c wrote: > > > Hello, > > > > > > Same problem here, my Wireless NIC started to missbehave after installing > > > KB958644. Here are my workstation details: > > > > > > - Dell Latitude D510 Laptop - Pentium M Processor 1.73 GHz > > > - Windowx XP Professional SP3 > > > - NIC : Intel® PRO/Wireless 2200BG, Hardware version: 2.2.3 > > > Controllers: > > > Date: 19/12/2007 > > > Version: 9.0.4.39 > > > - C:\WINDOWS\system32\DRIVERS\w29n51.sys > > > Version: 9.0.4.39 Driver > > > - C:\WINDOWS\system32\Netw2c32.dll > > > Version: 9.0.4.95 > > > -C:\WINDOWS\system32\Netw2r32.dll > > > Version: 9.0.4.95 > > > > > > - Other software which could be related to this: > > > - Antivirus : avast! version 4.8 Home Edition > > > - Anti-Spyware: Windows Defender Version 1.1.1593.0 > > > > > > I've already log an issue with MSoft using your link, but still have not > > > received any answer....clearly this update is causing a lot of > > > trouble....and no solution yet from MS guys!!! > > > > > > "PA Bear [MS MVP]" wrote: > > >> KB958644 is a VERY important update to have installed! See > > >> http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx > > >> > > >> If the choice boils down to installing KB958644 or having wireless > > >> access, > > >> I'd strongly recommend the former. Afterwards, you can work with free MS > > >> Support to figure out why your wireless card or router isn't working: > > >> > > >> Start a free Windows Update support incident request: > > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > > >> > > >> Support for Windows Update: > > >> http://support.microsoft.com/gp/wusupport > > >> > > >> For home users, no-charge support is available by calling 1-866-PCSAFETY > > >> in > > >> the United States and in Canada or by contacting your local Microsoft > > >> subsidiary. There is no-charge for support calls that are associated > > >> with > > >> security updates. When you call, clearly state that your problem is > > >> related to a Security Update and cite the update's KB number (e.g., > > >> KB958644). > > >> > > >> For more information about how to contact your local Microsoft subsidiary > > >> for security update support issues, visit the International Support Web > > >> site: http://support.microsoft.com/common/international.aspx > > >> > > >> For enterprise customers, support for security updates is available > > >> through > > >> your usual support contacts. > > >> -- > > >> ~Robear Dyer (PA Bear) > > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > >> AumHa VSOP & Admin http://aumha.net > > >> DTS-L http://dts-l.net/ > > >> > > >> Leo wrote: > > >>> Please help with this issue! > > >>> > > >>> I have the same problem, and seems no working answer to this problem in > > >>> this > > >>> discussion! > > >>> > > >>> Thanks! > > >>> > > >>> > > >>> "Daniel" wrote: > > >>> > > >>>> Background: 2.0GHz Celeron system with new virgin hard drive installed > > >>>> ±3-4 > > >>>> weeks ago, with new install of Windows XP Pro, the usual applications, > > >>>> and > > >>>> all updates through and beyond SP3. Was working just fine, connecting > > >>>> to > > >>>> my network and the Internet through a Linksys WUSB54GS USB wireless > > >>>> adapter -- until late last night when I installed the latest > > >>>> "emergency" > > >>>> Microsoft critical security update (KB958644). Immediately after the > > >>>> security update, Device Manager reported that the USB NIC failed to > > >>>> start > > >>>> or had stopped (i.e. it wasn't "disabled"). > > >>>> > > >>>> I have tried unistalling all the Linksys drivers/software, then > > >>>> re-installing with the latest available from their website, but each > > >>>> time, > > >>>> the install stops with a message stating that "the name is already in > > >>>> use > > >>>> as a service name or service display name. I also contacted Linksys > > >>>> online tech support (again using another computer), and they advised me > > >>>> to > > >>>> check with Microsoft. Found nothing in the MS Knowledge Base, and no > > >>>> other reports of or solutions to similar problems, so here I am. > > >>>> > > >>>> Has anyone out there experienced this problem? Any solutions? > > >>>> > > >>>> -- Dan > > > >
Guest PA Bear [MS MVP] Posted October 29, 2008 Posted October 29, 2008 Thanks VERY much for your feedback, Micky! PS: If you're a US or CA resident, phone support is available for issues related to security updates. See my previous reply to this thread below. micky_c wrote: > Hi, > > Solved!!!!....I followed by chance the step-by-step network connection > problem help link that shows in IE when it cannot connect and found that > the > issue was with the option to use IEEE 802.1X authentication in the > wireless > network (you can find this in the "Authentication" tab when viewing the > properties of your wireless network, just uncheck it) : I was able to > connect before the KB958644 update, even with this option active, but it > looks like after the security update, if this is marked, then it takes > precedence and you can't connect to your wireless network any more.... > Hope > this helps as well someone else...I never though that I was ever going to > thank IE for anything...but surprise, surprise, never say never....(well, > taking into account that the MS Update created as well the problem, the > score is even )....Cheers!. > > > "micky_c" wrote: > >> Hello PA Bear, >> >> I tried your suggestion and un-install and re-install the KB958644 while >> Avast! was turned off, but that didn't help either. By the way, when I >> was >> unistalling it, I got prompted with a window stating that there might be >> an >> issue with some files, which turned out to be the wireless NIC drivers!!! >> (very suspicious...at least). >> >> The behaviour of the wireless connection is quite strange: the icon in >> the >> system tray shows that it's disconnected, but if I display all available >> wireless networks and I click on mine, it asks me if I want to >> disconnect. >> Disconnecting and trying to connect again doesn't work: after trying for >> a >> while it gives an error saying that it can't connect to the network. >> >> Got an email from MS asking details like city, country, phone number and >> a >> time where they can contact me, but that's all....four days since I >> installed the update and my wireless NIC is still a mess!!!... >> >> "PA Bear [MS MVP]" wrote: >> >>> Thanks for your feedback. Stick with MS Support on this one, Micky. >>> >>> Again, you're much better off having KB958644 installed and connecting >>> directly to your router or modem than not installing it and being able >>> to >>> connect wirelessly. >>> >>> You *might* try temporarily disabling Avast before the next installation >>> attempt but don't do anything else online while Avast is disabled! >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>> AumHa VSOP & Admin http://aumha.net >>> DTS-L http://dts-l.net/ >>> >>> >>> micky_c wrote: >>>> Hello, >>>> >>>> Same problem here, my Wireless NIC started to missbehave after >>>> installing >>>> KB958644. Here are my workstation details: >>>> >>>> - Dell Latitude D510 Laptop - Pentium M Processor 1.73 GHz >>>> - Windowx XP Professional SP3 >>>> - NIC : Intel® PRO/Wireless 2200BG, Hardware version: 2.2.3 >>>> Controllers: >>>> Date: 19/12/2007 >>>> Version: 9.0.4.39 >>>> - C:\WINDOWS\system32\DRIVERS\w29n51.sys >>>> Version: 9.0.4.39 Driver >>>> - C:\WINDOWS\system32\Netw2c32.dll >>>> Version: 9.0.4.95 >>>> -C:\WINDOWS\system32\Netw2r32.dll >>>> Version: 9.0.4.95 >>>> >>>> - Other software which could be related to this: >>>> - Antivirus : avast! version 4.8 Home Edition >>>> - Anti-Spyware: Windows Defender Version 1.1.1593.0 >>>> >>>> I've already log an issue with MSoft using your link, but still have >>>> not >>>> received any answer....clearly this update is causing a lot of >>>> trouble....and no solution yet from MS guys!!! >>>> >>>> "PA Bear [MS MVP]" wrote: >>>>> KB958644 is a VERY important update to have installed! See >>>>> http://blogs.technet.com/mmpc/archive/2008/10/23/get-protected-now.aspx >>>>> >>>>> If the choice boils down to installing KB958644 or having wireless >>>>> access, >>>>> I'd strongly recommend the former. Afterwards, you can work with free >>>>> MS Support to figure out why your wireless card or router isn't >>>>> working: >>>>> >>>>> Start a free Windows Update support incident request: >>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>>>> >>>>> Support for Windows Update: >>>>> http://support.microsoft.com/gp/wusupport >>>>> >>>>> For home users, no-charge support is available by calling >>>>> 1-866-PCSAFETY >>>>> in >>>>> the United States and in Canada or by contacting your local Microsoft >>>>> subsidiary. There is no-charge for support calls that are associated >>>>> with >>>>> security updates. When you call, clearly state that your problem is >>>>> related to a Security Update and cite the update's KB number (e.g., >>>>> KB958644). >>>>> >>>>> For more information about how to contact your local Microsoft >>>>> subsidiary for security update support issues, visit the International >>>>> Support Web site: >>>>> http://support.microsoft.com/common/international.aspx >>>>> >>>>> For enterprise customers, support for security updates is available >>>>> through >>>>> your usual support contacts. >>>>> -- >>>>> ~Robear Dyer (PA Bear) >>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>> AumHa VSOP & Admin http://aumha.net >>>>> DTS-L http://dts-l.net/ >>>>> >>>>> Leo wrote: >>>>>> Please help with this issue! >>>>>> >>>>>> I have the same problem, and seems no working answer to this problem >>>>>> in >>>>>> this >>>>>> discussion! >>>>>> >>>>>> Thanks! >>>>>> >>>>>> >>>>>> "Daniel" wrote: >>>>>> >>>>>>> Background: 2.0GHz Celeron system with new virgin hard drive >>>>>>> installed >>>>>>> ±3-4 >>>>>>> weeks ago, with new install of Windows XP Pro, the usual >>>>>>> applications, >>>>>>> and >>>>>>> all updates through and beyond SP3. Was working just fine, >>>>>>> connecting >>>>>>> to >>>>>>> my network and the Internet through a Linksys WUSB54GS USB wireless >>>>>>> adapter -- until late last night when I installed the latest >>>>>>> "emergency" >>>>>>> Microsoft critical security update (KB958644). Immediately after >>>>>>> the >>>>>>> security update, Device Manager reported that the USB NIC failed to >>>>>>> start >>>>>>> or had stopped (i.e. it wasn't "disabled"). >>>>>>> >>>>>>> I have tried unistalling all the Linksys drivers/software, then >>>>>>> re-installing with the latest available from their website, but each >>>>>>> time, >>>>>>> the install stops with a message stating that "the name is already >>>>>>> in >>>>>>> use >>>>>>> as a service name or service display name. I also contacted Linksys >>>>>>> online tech support (again using another computer), and they advised >>>>>>> me to >>>>>>> check with Microsoft. Found nothing in the MS Knowledge Base, and >>>>>>> no >>>>>>> other reports of or solutions to similar problems, so here I am. >>>>>>> >>>>>>> Has anyone out there experienced this problem? Any solutions? >>>>>>> >>>>>>> -- Dan
Guest IBM zOS system engineer Posted October 30, 2008 Posted October 30, 2008 Free AVG 8.0.75 "IBM zOS system engineer" wrote: > I have a Linksys WUSB54GS wireless adapter and I am using free ZoneAlarm and > free AVG. When I install KB958644 I cannot connect to the wireless router I > received from Verizon, when I restore it off it works fine. XP Pro SP3 > > > "Daniel" wrote: > > > Background: 2.0GHz Celeron system with new virgin hard drive installed ±3-4 > > weeks ago, with new install of Windows XP Pro, the usual applications, and > > all updates through and beyond SP3. Was working just fine, connecting to my > > network and the Internet through a Linksys WUSB54GS USB wireless adapter -- > > until late last night when I installed the latest "emergency" Microsoft > > critical security update (KB958644). Immediately after the security update, > > Device Manager reported that the USB NIC failed to start or had stopped (i.e. > > it wasn't "disabled"). > > > > I have tried unistalling all the Linksys drivers/software, then > > re-installing with the latest available from their website, but each time, > > the install stops with a message stating that "the name is already in use as > > a service name or service display name. I also contacted Linksys online tech > > support (again using another computer), and they advised me to check with > > Microsoft. Found nothing in the MS Knowledge Base, and no other reports of > > or solutions to similar problems, so here I am. > > > > Has anyone out there experienced this problem? Any solutions? > > > > -- Dan
Guest IBM zOS system engineer Posted October 30, 2008 Posted October 30, 2008 I have the same version of free ZoneAlarm. If there is an error in ZoneAlarm I suspect there is a fix available because IBM SWG in research triangle park uses the profession version of commercial ZoneAlarm as a software firewall. "Lyle" wrote: > Uninstall the windows update KB958644 and your internet should start working. > I'm running the latest version of ZoneAlarm 7.0483.0 and that update broke > ZoneAlarm on my computer. > > "Daniel" wrote: > > > Background: 2.0GHz Celeron system with new virgin hard drive installed ±3-4 > > weeks ago, with new install of Windows XP Pro, the usual applications, and > > all updates through and beyond SP3. Was working just fine, connecting to my > > network and the Internet through a Linksys WUSB54GS USB wireless adapter -- > > until late last night when I installed the latest "emergency" Microsoft > > critical security update (KB958644). Immediately after the security update, > > Device Manager reported that the USB NIC failed to start or had stopped (i.e. > > it wasn't "disabled"). > > > > I have tried unistalling all the Linksys drivers/software, then > > re-installing with the latest available from their website, but each time, > > the install stops with a message stating that "the name is already in use as > > a service name or service display name. I also contacted Linksys online tech > > support (again using another computer), and they advised me to check with > > Microsoft. Found nothing in the MS Knowledge Base, and no other reports of > > or solutions to similar problems, so here I am. > > > > Has anyone out there experienced this problem? Any solutions? > > > > -- Dan
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