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Windows and Office Updates not working


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Guest Cybermom
Posted

The "Updates are ready for your computer" yellow shield in the lower bar

keeps popping up even after I have supposedly just downloaded the latest

updates. Plus, the updates that say are being downloaded, but they only show

file sizes of 0 mb being downloaded. So, it looks like none of the updates

are actually taking. If it might have something to do with my Internet

security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This

has been going on for several months now.

Guest Getting tired of MS... GR
Posted

Yes, I am having the same problem and none of the 3 updates shows anything to

be downloaded (0 KB, 0 minutes):

 

Update for Outlook Junk Email Filter 2003 (KB936643)

Download size: 0 KB , 0 minutes (Downloaded ready to install)

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003

with a more current definition of which e-mail messages should be considered

junk e-mail. This update was released in August 2007. Details...

 

 

Security Update for Office 2003 (KB936048)

Download size: 0 KB , 0 minutes (Downloaded ready to install)

A security vulnerability exists in Microsoft Office 2003 that could enable

arbitrary code to run when a maliciously modified file is opened. This

security update resolves that vulnerability. Details...

 

 

Security Update for Excel 2003 (KB940602)

Download size: 0 KB , 0 minutes (Downloaded ready to install)

A security vulnerability exists in Microsoft Office Excel 2003 that could

allow remote code execution. This update resolves that vulnerability.

Details...

 

"Cybermom" wrote:

> The "Updates are ready for your computer" yellow shield in the lower bar

> keeps popping up even after I have supposedly just downloaded the latest

> updates. Plus, the updates that say are being downloaded, but they only show

> file sizes of 0 mb being downloaded. So, it looks like none of the updates

> are actually taking. If it might have something to do with my Internet

> security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This

> has been going on for several months now.

Posted

Hello Cybermom,

 

Have a look here:

 

 

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=7e454909-c1b6-497a-a798-f878e351887f&mid=7e454909-c1b6-497a-a798-f878e351887f

 

I hope this post is helpful.

 

Let us know how it works ºut

--

 

"Cybermom" wrote:

> The "Updates are ready for your computer" yellow shield in the lower bar

> keeps popping up even after I have supposedly just downloaded the latest

> updates. Plus, the updates that say are being downloaded, but they only show

> file sizes of 0 mb being downloaded. So, it looks like none of the updates

> are actually taking. If it might have something to do with my Internet

> security software (Trend Micro PC-Cillin 2007), tell me how to fix it! This

> has been going on for several months now.

Guest Ottmar Freudenberger
Posted

"Getting tired of MS... GR" schrieb:

> Yes, I am having the same problem and none of the 3 updates shows anything to

> be downloaded (0 KB, 0 minutes):

 

Cause they are donwloaded already onto your machine but the installation

of the fails. Since these updates are exclusively MS-Office updates which

are failing on your machine:

 

Start -> Run -> services.msc [Enter]

Is the "Office Soure Engine" services running?

 

Bye,

Freudi

Guest catlady
Posted

"Ottmar Freudenberger" wrote:

> "Getting tired of MS... GR" schrieb:

>

> > Yes, I am having the same problem and none of the 3 updates shows anything to

> > be downloaded (0 KB, 0 minutes):

>

> Cause they are donwloaded already onto your machine but the installation

> of the fails. Since these updates are exclusively MS-Office updates which

> are failing on your machine:

>

> Start -> Run -> services.msc [Enter]

> Is the "Office Soure Engine" services running?

>

> Bye,

> Freudi

> I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?

CATLADY

Guest Ottmar Freudenberger
Posted

"catlady" <catlady@discussions.microsoft.com> schrieb:

> I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?

 

Yes. Please stop screaming (capital letters). Thanks.

 

Bye,

Freudi

Guest catlady
Posted

sorry I'm new at this

 

"Ottmar Freudenberger" wrote:

> "catlady" <catlady@discussions.microsoft.com> schrieb:

>

> > I DID THIS AND THE OFFICE SOURE ENGINE SAD "MANUAL" IS THIS WHAT IT SHOULD SAY?

>

> Yes. Please stop screaming (capital letters). Thanks.

>

> Bye,

> Freudi

>sorry, im new at this . thanks for the info. from what i have read on this site you are the most helpful thanks again .

bye catlady

Guest Getting tired of MS... GR
Posted

Thanks for the FIX... I'm trying it now.... and it worked... should I keep

this feature enabled?

 

Also, do you know how to disble MS Messenger from opening when I don't use

it and never will. It opens while working in Excel or Word and when I try to

shut it down it states other applications are using it....

 

"Ottmar Freudenberger" wrote:

> "Getting tired of MS... GR" schrieb:

>

> > Yes, I am having the same problem and none of the 3 updates shows anything to

> > be downloaded (0 KB, 0 minutes):

>

> Cause they are donwloaded already onto your machine but the installation

> of the fails. Since these updates are exclusively MS-Office updates which

> are failing on your machine:

>

> Start -> Run -> services.msc [Enter]

> Is the "Office Soure Engine" services running?

>

> Bye,

> Freudi

>

Guest Ottmar Freudenberger
Posted

"Getting tired of MS... GR" schrieb:

>> Start -> Run -> services.msc [Enter]

>> Is the "Office Soure Engine" services running?

> Thanks for the FIX... I'm trying it now.... and it worked... should I keep

> this feature enabled?

 

Using "Manually" as Starting Type for the service should be sufficent.

> Also, do you know how to disble MS Messenger from opening when I don't use

> it and never will.

 

Please feel free to start a new thread in the newsgroup which

deals with the Windows version you're using.

 

Bye,

Freudi

Guest tdbeer
Posted
Ottmar suggestion regarding starting Office source engine worked for me
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