Guest gene7851 Posted August 19, 2007 Posted August 19, 2007 trying to install security update KB925902. Continuously fails error code 80070490 which is not listed. How do I complete installation or should I ignore update?
Guest MowGreen [MVP] Posted August 19, 2007 Posted August 19, 2007 A poster in this newsgroup received this information from MS in regards to the 80070490 error code: > Here's the message I received from Microsoft support: > > This error may occur if the older Windows Update engine files cannot be > replaced by Windows Update Agent 3.0 (7.0.6000.374). > To troubleshoot this issue, I suggest we first reset permission and > reinstall Windows Update Agent 3.0. > Step 1: Reset permission > ================ > 1. Please download the subinacl.msi file from the following link and save > the installation patch onto the Desktop: > http://www.microsoft.com/downloads/details...finityDownloads > 2. Please go to the Desktop and double click the downloaded file. > 3. Please select the C:WindowsSystem32 folder as the Destination Folder > during the installation. Later we will use this tool to reset the permission > settings on the current machine. > Note: If UAC (User Account Control) window is prompted for permission to > continue, please click Continue. > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without > quotes) and press Enter. > 5. Copy the following commands and then paste them into the opened Notepad > window: > @echo off > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f > subinacl /subdirectories %SystemDrive% /grant=administrators=f > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f > subinacl /subdirectories %SystemDrive% /grant=system=f > @Echo ========================= > @Echo Finished. > @Echo ========================= > @pause > 6. After pasting the above commands, please close the Notepad window. Choose > Save when you are prompted to save the file. Type "reset.bat" as the file > name and choose Desktop from the left panel as the save location. > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run > as administrator." > 8. You will see a DOS-like window processing. > NOTE: It may take several minutes, please be patient. When it is finished, > you will be prompted with the message: "Finished, press any key to continue". > Step 2: Reinstall Windows Update Agent 3.0 > =========================== > 1. Please download the file from the following link: > Windows Vista (32bit) > http://download.windowsupdate.com/v7/windo...Agent30-x86.exe > Windows Vista (64bit) > http://download.windowsupdate.com/v7/windo...Agent30-x64.exe > 2. Save the file to D: drive. > Note: Please select a drive where Windows Vista was not loaded because the > file cannot be launched directly from the system root directory. > 3. Click Start->Run, type: "D:WindowsUpdateAgent30-x86.exe /wuforce" > (without quotations) and then press Enter to install the Windows Update > engine. > Note: There is a space between "D:WindowsUpdateAgent30-x86.exe" and > "/wuforce" > Now, let's run Windows Update again. It did not resolve the issue for the OP, so MS then recommended : > It failed for me too. Microsoft then suggested performing an in-place Vista > upgrade, which did indeed fix the problem. > > 1. With Windows Vista running, insert the Windows Vista CD/DVD. > 2. Run Setup. > 3. When prompted, select Upgrade. > 4. The process takes a LONG time. HTH, MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== gene7851 wrote: > trying to install security update KB925902. Continuously fails error code > 80070490 which is not listed. How do I complete installation or should I > ignore update?
Guest frustration Posted September 19, 2007 Posted September 19, 2007 The real questions are WHY this happens and WHY it can't be found on the msn site itself. I had to google to find this article. "MowGreen [MVP]" wrote: > A poster in this newsgroup received this information from MS in regards > to the 80070490 error code: > > > Here's the message I received from Microsoft support: > > > > This error may occur if the older Windows Update engine files cannot be > > replaced by Windows Update Agent 3.0 (7.0.6000.374). > > To troubleshoot this issue, I suggest we first reset permission and > > reinstall Windows Update Agent 3.0. > > Step 1: Reset permission > > ================ > > 1. Please download the subinacl.msi file from the following link and save > > the installation patch onto the Desktop: > > http://www.microsoft.com/downloads/details...finityDownloads > > 2. Please go to the Desktop and double click the downloaded file. > > 3. Please select the C:WindowsSystem32 folder as the Destination Folder > > during the installation. Later we will use this tool to reset the permission > > settings on the current machine. > > Note: If UAC (User Account Control) window is prompted for permission to > > continue, please click Continue. > > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without > > quotes) and press Enter. > > 5. Copy the following commands and then paste them into the opened Notepad > > window: > > @echo off > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f > > subinacl /subdirectories %SystemDrive% /grant=administrators=f > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f > > subinacl /subdirectories %SystemDrive% /grant=system=f > > @Echo ========================= > > @Echo Finished. > > @Echo ========================= > > @pause > > 6. After pasting the above commands, please close the Notepad window. Choose > > Save when you are prompted to save the file. Type "reset.bat" as the file > > name and choose Desktop from the left panel as the save location. > > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run > > as administrator." > > 8. You will see a DOS-like window processing. > > NOTE: It may take several minutes, please be patient. When it is finished, > > you will be prompted with the message: "Finished, press any key to continue". > > Step 2: Reinstall Windows Update Agent 3.0 > > =========================== > > 1. Please download the file from the following link: > > Windows Vista (32bit) > > http://download.windowsupdate.com/v7/windo...Agent30-x86.exe > > Windows Vista (64bit) > > http://download.windowsupdate.com/v7/windo...Agent30-x64.exe > > 2. Save the file to D: drive. > > Note: Please select a drive where Windows Vista was not loaded because the > > file cannot be launched directly from the system root directory. > > 3. Click Start->Run, type: "D:WindowsUpdateAgent30-x86.exe /wuforce" > > (without quotations) and then press Enter to install the Windows Update > > engine. > > Note: There is a space between "D:WindowsUpdateAgent30-x86.exe" and > > "/wuforce" > > Now, let's run Windows Update again. > > It did not resolve the issue for the OP, so MS then recommended : > > > It failed for me too. Microsoft then suggested performing an in-place Vista > > upgrade, which did indeed fix the problem. > > > > 1. With Windows Vista running, insert the Windows Vista CD/DVD. > > 2. Run Setup. > > 3. When prompted, select Upgrade. > > 4. The process takes a LONG time. > > HTH, > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > gene7851 wrote: > > > trying to install security update KB925902. Continuously fails error code > > 80070490 which is not listed. How do I complete installation or should I > > ignore update? >
Guest dadoffourkids Posted October 16, 2007 Posted October 16, 2007 We have a Vista computer failing with the same error code. We can't find a reference either. We contacted Microsoft and got a completely different set of instructions: Dear Customer, Thank you for contacting Microsoft Windows Update Support. My name is Kino and I am glad to work with you. To contact me, you can send emails directly to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in the subject line. I would like to apologize for the delay in responding to your support request. Please be assured that you have successfully contacted the correct support team and I will be working with you to address your concerns as quickly as possible. From your description, I understand that the Security Update for Microsoft ..NET Framework, Version 2.0 (KB929916) cannot be installed. If I have misunderstood your concern, please feel free to let me know. I understand the inconvenience you have experienced. Please be assured that I will do my best to help you resolve the issue as quickly as possible. The issue can be caused by a damaged .NET Framework component. At this time, let's refer to the following steps to troubleshoot it: Step 1: Download Microsoft Windows Installer CleanUp utility ============================================ 1. Visit: http://download.microsoft.com/download/E/9...1BD/msicuu2.exe 2. Please save the file on your Desktop 3. Please double click the msicuu2.exe file to install it onto your computer. Step 2: Remove .NET Framework 2.0 =========================== 1. Click Start Button -> All Programs->Windows Installer Clean Up. 2. Please locate and remove.NET Framework software. After that, please perform the following suggestions to reinstall .NET Framework 2.0 and its update. Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its update ================================================================ Please download and install the following updates one by one using sequence. Microsoft .NET Framework Version 2.0 Redistributable Package (x86) http://download.microsoft.com/download/5/6...5a/dotnetfx.exe ..NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista http://www.microsoft.com/downloads/details...&DisplayLang=en Note: When the “File Download†window appears, please click the Save button, and follow the directions to save the file on the Desktop. After downloading all setup files, please double-click on each one to install them one by one. However, if any error message is encountered when installing .NET Framework 2.0 and the update, please capture a screenshot for further research.
Guest JTPortugal Posted November 3, 2007 Posted November 3, 2007 Hi. i have the same problem and its pissing me off. i tried to solve it by doing what you just mentioned, but i can't seem to find Windows Installer Clean Up after i install it, so i cannot use it... any ideas why? it just doesn't seem to be installed in the computer. weird... and i cannot follow the rest of the instructions 'cause i can't remove ,Net... HELP, please. "dadoffourkids" wrote: > We have a Vista computer failing with the same error code. We can't find a > reference either. We contacted Microsoft and got a completely different set > of instructions: > > Dear Customer, > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > and I am glad to work with you. To contact me, you can send emails directly > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > the subject line. > > I would like to apologize for the delay in responding to your support > request. Please be assured that you have successfully contacted the correct > support team and I will be working with you to address your concerns as > quickly as possible. > > From your description, I understand that the Security Update for Microsoft > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > misunderstood your concern, please feel free to let me know. > > I understand the inconvenience you have experienced. Please be assured that > I will do my best to help you resolve the issue as quickly as possible. > > The issue can be caused by a damaged .NET Framework component. At this time, > let's refer to the following steps to troubleshoot it: > > Step 1: Download Microsoft Windows Installer CleanUp utility > ============================================ > 1. Visit: > http://download.microsoft.com/download/E/9...1BD/msicuu2.exe > 2. Please save the file on your Desktop > 3. Please double click the msicuu2.exe file to install it onto your computer. > > Step 2: Remove .NET Framework 2.0 > =========================== > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > 2. Please locate and remove.NET Framework software. > After that, please perform the following suggestions to reinstall .NET > Framework 2.0 and its update. > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > update > ================================================================ > Please download and install the following updates one by one using sequence. > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > http://download.microsoft.com/download/5/6...5a/dotnetfx.exe > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > http://www.microsoft.com/downloads/details...&DisplayLang=en > > Note: When the “File Download†window appears, please click the Save button, > and follow the directions to save the file on the Desktop. After downloading > all setup files, please double-click on each one to install them one by one. > However, if any error message is encountered when installing .NET Framework > 2.0 and the update, please capture a screenshot for further research. >
Guest dadoffourkids Posted November 5, 2007 Posted November 5, 2007 Our problem was solved by removing and re-installing .NET 2.0 manually. Windows Update is now working correctly on the Vista machine. "JTPortugal" wrote: > Hi. i have the same problem and its pissing me off. > i tried to solve it by doing what you just mentioned, but i can't seem to > find Windows Installer Clean Up after i install it, so i cannot use it... any > ideas why? it just doesn't seem to be installed in the computer. weird... and > i cannot follow the rest of the instructions 'cause i can't remove ,Net...
Guest Bobby Locksville Posted November 11, 2007 Posted November 11, 2007 anyone else havint this problem with WINDOWS VISTA UPDATE issues, I cant seem to get the system to update at all and al lI get is this error 80070490 HELP "dadoffourkids" wrote: > Our problem was solved by removing and re-installing .NET 2.0 manually. > > Windows Update is now working correctly on the Vista machine. > > "JTPortugal" wrote: > > > Hi. i have the same problem and its pissing me off. > > i tried to solve it by doing what you just mentioned, but i can't seem to > > find Windows Installer Clean Up after i install it, so i cannot use it... any > > ideas why? it just doesn't seem to be installed in the computer. weird... and > > i cannot follow the rest of the instructions 'cause i can't remove ,Net... >
Guest ancientz Posted November 15, 2007 Posted November 15, 2007 I'm having this too and the Turn Windows Features on or off is empty! Help :\ "Bobby Locksville" wrote: > anyone else havint this problem with WINDOWS VISTA UPDATE issues, > > I cant seem to get the system to update at all > and al lI get is this error > 80070490 > > HELP > > "dadoffourkids" wrote: > > > Our problem was solved by removing and re-installing .NET 2.0 manually. > > > > Windows Update is now working correctly on the Vista machine. > > > > "JTPortugal" wrote: > > > > > Hi. i have the same problem and its pissing me off. > > > i tried to solve it by doing what you just mentioned, but i can't seem to > > > find Windows Installer Clean Up after i install it, so i cannot use it... any > > > ideas why? it just doesn't seem to be installed in the computer. weird... and > > > i cannot follow the rest of the instructions 'cause i can't remove ,Net... > >
Guest Mel Posted January 26, 2008 Posted January 26, 2008 I followed the instructions and got a message box about this program being an unknown publisher and it wanted me to confirm to run the program. When I confirmed to run the program I got a second message box that said, "F:\WindowsUpdateAgent30-x86.exe is not a valid Win32 application". So you can see this did not work for me. Mel "gene7851" wrote: > trying to install security update KB925902. Continuously fails error code > 80070490 which is not listed. How do I complete installation or should I > ignore update?
Guest MowGreen [MVP] Posted January 26, 2008 Posted January 26, 2008 You do realize that you responded to a post from 10/15/2007, right ? > X-Newsreader: Microsoft CDO for Windows 2000 Oooops ... no, you don't. F:\WindowsUpdateAgent30-x86.exe would mean that you are attempting to install the Windows Update Agent from drive F:\ Is there an F:\ drive on your system ? Download the WUA and move it to the drive where Windows is installed to. usually, C:\. Then install it from there. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Mel wrote: > I followed the instructions and got a message box about this program being an > unknown publisher and it wanted me to confirm to run the program. When I > confirmed to run the program I got a second message box that said, > "F:WindowsUpdateAgent30-x86.exe is not a valid Win32 application". > > So you can see this did not work for me. > Mel > > > > "gene7851" wrote: > > >>trying to install security update KB925902. Continuously fails error code >>80070490 which is not listed. How do I complete installation or should I >>ignore update?
Guest IHatethis!@#$ Posted January 29, 2008 Posted January 29, 2008 "dadoffourkids" wrote: > We have a Vista computer failing with the same error code. We can't find a > reference either. We contacted Microsoft and got a completely different set > of instructions: > > Dear Customer, > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > and I am glad to work with you. To contact me, you can send emails directly > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > the subject line. > > I would like to apologize for the delay in responding to your support > request. Please be assured that you have successfully contacted the correct > support team and I will be working with you to address your concerns as > quickly as possible. > > From your description, I understand that the Security Update for Microsoft > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > misunderstood your concern, please feel free to let me know. > > I understand the inconvenience you have experienced. Please be assured that > I will do my best to help you resolve the issue as quickly as possible. > > The issue can be caused by a damaged .NET Framework component. At this time, > let's refer to the following steps to troubleshoot it: > > Step 1: Download Microsoft Windows Installer CleanUp utility > ============================================ > 1. Visit: > http://download.microsoft.com/download/E/9...1BD/msicuu2.exe > 2. Please save the file on your Desktop > 3. Please double click the msicuu2.exe file to install it onto your computer. > > Step 2: Remove .NET Framework 2.0 > =========================== > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > 2. Please locate and remove.NET Framework software. > After that, please perform the following suggestions to reinstall .NET > Framework 2.0 and its update. > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > update > ================================================================ > Please download and install the following updates one by one using sequence. > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > http://download.microsoft.com/download/5/6...5a/dotnetfx.exe > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > http://www.microsoft.com/downloads/details...&DisplayLang=en > > Note: When the “File Download†window appears, please click the Save button, > and follow the directions to save the file on the Desktop. After downloading > all setup files, please double-click on each one to install them one by one. > However, if any error message is encountered when installing .NET Framework > 2.0 and the update, please capture a screenshot for further research. >
Guest IHatethis!@#$ Posted January 29, 2008 Posted January 29, 2008 i tryd that but i cant the .net frame work file
Guest Monty Buettner Posted September 21, 2008 Posted September 21, 2008 I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling this Vista Error 80070490 problem for almost two years now. Microsoft has been no help at all, and HP did not give me the Vista Ultimate disk when I bought the laptop so updating using the disk was not an option. Today I manually downloaded Windows Installer 4.5 from the following webpage and saved it to my desktop http://support.microsoft.com/kb/942288/en-us Once that was downloaded, I installed it on my PC. I then downloaded the System Update Readiness Tool for Windows Vista from the following webpage and saved it to my desktop http://support.microsoft.com/kb/947821 Once that was downloaded I installed it on my PC. These installations seemed to take a few hours. At times it looked like things had froze up. I didn’t mess with anything and just let it do it’s thing. A few hours later they were both installed. I don’t know which one of these programs done the trick, but I really don’t care at this point. I opened the Windows Updater, and searched for updates. Things immediately started happening that I had not seen in almost two years. It first updated the platform with service pack 1, then all the other updates I have not been able to get. Good luck. "gene7851" wrote: > trying to install security update KB925902. Continuously fails error code > 80070490 which is not listed. How do I complete installation or should I > ignore update?
Guest trudy8630 Posted September 26, 2008 Posted September 26, 2008 Well lucky for you and thanks for the info but didn't do nothing for my vista....still got the 8070490 error, I'll just have to keep reading, trying and hopefully there IS a cure somewhere. "Monty Buettner" wrote: > I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling > this Vista Error 80070490 problem for almost two years now. Microsoft has > been no help at all, and HP did not give me the Vista Ultimate disk when I > bought the laptop so updating using the disk was not an option. > Today I manually downloaded Windows Installer 4.5 from the following webpage > and saved it to my desktop http://support.microsoft.com/kb/942288/en-us > Once that was downloaded, I installed it on my PC. > I then downloaded the System Update Readiness Tool for Windows Vista from > the following webpage and saved it to my desktop > http://support.microsoft.com/kb/947821 > Once that was downloaded I installed it on my PC. > These installations seemed to take a few hours. At times it looked like > things had froze up. I didn’t mess with anything and just let it do it’s > thing. A few hours later they were both installed. I don’t know which one of > these programs done the trick, but I really don’t care at this point. I > opened the Windows Updater, and searched for updates. Things immediately > started happening that I had not seen in almost two years. It first updated > the platform with service pack 1, then all the other updates I have not been > able to get. > Good luck. > > > "gene7851" wrote: > > > trying to install security update KB925902. Continuously fails error code > > 80070490 which is not listed. How do I complete installation or should I > > ignore update?
Guest MowGreen [MVP] Posted September 26, 2008 Posted September 26, 2008 From: http://www.microsoft.com/technet/security/...n/ms07-017.mspx > Support: > • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security > updates. > • International customers can receive support from their local Microsoft subsidiaries. There is no > charge for support that is associated with security updates. For more information about how to contact > Microsoft for support issues, visit the International Support Web site. > http://go.microsoft.com/fwlink/?LinkId=21155 Give MS a call as there is *no-charge* support offered in getting this security update and ALL security updates installed. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== trudy8630 wrote: > Well lucky for you and thanks for the info but didn't do nothing for my > vista....still got the 8070490 error, I'll just have to keep reading, trying > and hopefully there IS a cure somewhere. > > "Monty Buettner" wrote: > > >>I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling >>this Vista Error 80070490 problem for almost two years now. Microsoft has >>been no help at all, and HP did not give me the Vista Ultimate disk when I >>bought the laptop so updating using the disk was not an option. >>Today I manually downloaded Windows Installer 4.5 from the following webpage >>and saved it to my desktop http://support.microsoft.com/kb/942288/en-us >>Once that was downloaded, I installed it on my PC. >>I then downloaded the System Update Readiness Tool for Windows Vista from >>the following webpage and saved it to my desktop >>http://support.microsoft.com/kb/947821 >>Once that was downloaded I installed it on my PC. >>These installations seemed to take a few hours. At times it looked like >>things had froze up. I didn’t mess with anything and just let it do it’s >>thing. A few hours later they were both installed. I don’t know which one of >>these programs done the trick, but I really don’t care at this point. I >>opened the Windows Updater, and searched for updates. Things immediately >>started happening that I had not seen in almost two years. It first updated >>the platform with service pack 1, then all the other updates I have not been >>able to get. >>Good luck. >> >> >>"gene7851" wrote: >> >> >>>trying to install security update KB925902. Continuously fails error code >>>80070490 which is not listed. How do I complete installation or should I >>>ignore update?
Guest Ken D Posted September 28, 2008 Posted September 28, 2008 I tried the Windows Installer 4.5. I'm running Vista, but none of the 3 downloads for Vista would work. All tried to update and then gave me an error that said 'this update doesn't apply to this system" "Monty Buettner" wrote: > I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling > this Vista Error 80070490 problem for almost two years now. Microsoft has > been no help at all, and HP did not give me the Vista Ultimate disk when I > bought the laptop so updating using the disk was not an option. > Today I manually downloaded Windows Installer 4.5 from the following webpage > and saved it to my desktop http://support.microsoft.com/kb/942288/en-us > Once that was downloaded, I installed it on my PC. > I then downloaded the System Update Readiness Tool for Windows Vista from > the following webpage and saved it to my desktop > http://support.microsoft.com/kb/947821 > Once that was downloaded I installed it on my PC. > These installations seemed to take a few hours. At times it looked like > things had froze up. I didn’t mess with anything and just let it do it’s > thing. A few hours later they were both installed. I don’t know which one of > these programs done the trick, but I really don’t care at this point. I > opened the Windows Updater, and searched for updates. Things immediately > started happening that I had not seen in almost two years. It first updated > the platform with service pack 1, then all the other updates I have not been > able to get. > Good luck. > > > "gene7851" wrote: > > > trying to install security update KB925902. Continuously fails error code > > 80070490 which is not listed. How do I complete installation or should I > > ignore update?
Guest Ken D Posted September 28, 2008 Posted September 28, 2008 I'm running Vista. I tried to install Windows Installer 4.5, but each of the Vista downloads said that this update is not compatible with my system. I then went to your 2nd link for the Windows Update Readiness Tool. That says you get it through Windows Update, which of course does not work as I am under the Error Code 80070490. On the bottom of that page under Information for advanced User, I went to the link for Windows Vista and downloaded it (KB947821) and installed it. This took some time but it eventually completed the installation. I then ran Windows Update and got the same old error 80070460. "Monty Buettner" wrote: > I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling > this Vista Error 80070490 problem for almost two years now. Microsoft has > been no help at all, and HP did not give me the Vista Ultimate disk when I > bought the laptop so updating using the disk was not an option. > Today I manually downloaded Windows Installer 4.5 from the following webpage > and saved it to my desktop http://support.microsoft.com/kb/942288/en-us > Once that was downloaded, I installed it on my PC. > I then downloaded the System Update Readiness Tool for Windows Vista from > the following webpage and saved it to my desktop > http://support.microsoft.com/kb/947821 > Once that was downloaded I installed it on my PC. > These installations seemed to take a few hours. At times it looked like > things had froze up. I didn’t mess with anything and just let it do it’s > thing. A few hours later they were both installed. I don’t know which one of > these programs done the trick, but I really don’t care at this point. I > opened the Windows Updater, and searched for updates. Things immediately > started happening that I had not seen in almost two years. It first updated > the platform with service pack 1, then all the other updates I have not been > able to get. > Good luck. > > > "gene7851" wrote: > > > trying to install security update KB925902. Continuously fails error code > > 80070490 which is not listed. How do I complete installation or should I > > ignore update?
Guest Ken D Posted September 28, 2008 Posted September 28, 2008 I got the Windows Installer Cleanup tool, but once it was running, I could not find any entry for the .NET Framework. "IHatethis!@#$" wrote: > > > "dadoffourkids" wrote: > > > We have a Vista computer failing with the same error code. We can't find a > > reference either. We contacted Microsoft and got a completely different set > > of instructions: > > > > Dear Customer, > > > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > > and I am glad to work with you. To contact me, you can send emails directly > > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > > the subject line. > > > > I would like to apologize for the delay in responding to your support > > request. Please be assured that you have successfully contacted the correct > > support team and I will be working with you to address your concerns as > > quickly as possible. > > > > From your description, I understand that the Security Update for Microsoft > > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > > misunderstood your concern, please feel free to let me know. > > > > I understand the inconvenience you have experienced. Please be assured that > > I will do my best to help you resolve the issue as quickly as possible. > > > > The issue can be caused by a damaged .NET Framework component. At this time, > > let's refer to the following steps to troubleshoot it: > > > > Step 1: Download Microsoft Windows Installer CleanUp utility > > ============================================ > > 1. Visit: > > http://download.microsoft.com/download/E/9...1BD/msicuu2.exe > > 2. Please save the file on your Desktop > > 3. Please double click the msicuu2.exe file to install it onto your computer. > > > > Step 2: Remove .NET Framework 2.0 > > =========================== > > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > > 2. Please locate and remove.NET Framework software. > > After that, please perform the following suggestions to reinstall .NET > > Framework 2.0 and its update. > > > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > > update > > ================================================================ > > Please download and install the following updates one by one using sequence. > > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > > http://download.microsoft.com/download/5/6...5a/dotnetfx.exe > > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > > http://www.microsoft.com/downloads/details...&DisplayLang=en > > > > Note: When the “File Download†window appears, please click the Save button, > > and follow the directions to save the file on the Desktop. After downloading > > all setup files, please double-click on each one to install them one by one. > > However, if any error message is encountered when installing .NET Framework > > 2.0 and the update, please capture a screenshot for further research. > >
Guest Ken D Posted September 28, 2008 Posted September 28, 2008 After Cleanup could not find .NET Framework, I went to the next link to install .NET Framework v2.0 Redisributable Package and after running it, it said: .NET is already installed as part of your operating system. I then went to the next link for the .NET Framework 2.o Security Update for Vista and running that told me that it was not compatible with my system. "IHatethis!@#$" wrote: > > > "dadoffourkids" wrote: > > > We have a Vista computer failing with the same error code. We can't find a > > reference either. We contacted Microsoft and got a completely different set > > of instructions: > > > > Dear Customer, > > > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > > and I am glad to work with you. To contact me, you can send emails directly > > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > > the subject line. > > > > I would like to apologize for the delay in responding to your support > > request. Please be assured that you have successfully contacted the correct > > support team and I will be working with you to address your concerns as > > quickly as possible. > > > > From your description, I understand that the Security Update for Microsoft > > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > > misunderstood your concern, please feel free to let me know. > > > > I understand the inconvenience you have experienced. Please be assured that > > I will do my best to help you resolve the issue as quickly as possible. > > > > The issue can be caused by a damaged .NET Framework component. At this time, > > let's refer to the following steps to troubleshoot it: > > > > Step 1: Download Microsoft Windows Installer CleanUp utility > > ============================================ > > 1. Visit: > > http://download.microsoft.com/download/E/9...1BD/msicuu2.exe > > 2. Please save the file on your Desktop > > 3. Please double click the msicuu2.exe file to install it onto your computer. > > > > Step 2: Remove .NET Framework 2.0 > > =========================== > > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > > 2. Please locate and remove.NET Framework software. > > After that, please perform the following suggestions to reinstall .NET > > Framework 2.0 and its update. > > > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > > update > > ================================================================ > > Please download and install the following updates one by one using sequence. > > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > > http://download.microsoft.com/download/5/6...5a/dotnetfx.exe > > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > > http://www.microsoft.com/downloads/details...&DisplayLang=en > > > > Note: When the “File Download†window appears, please click the Save button, > > and follow the directions to save the file on the Desktop. After downloading > > all setup files, please double-click on each one to install them one by one. > > However, if any error message is encountered when installing .NET Framework > > 2.0 and the update, please capture a screenshot for further research. > >
Guest Ken D Posted September 28, 2008 Posted September 28, 2008 Yes. I have the same error and have tried each fix in this thread but they have not worked for me. "Bobby Locksville" wrote: > anyone else havint this problem with WINDOWS VISTA UPDATE issues, > > I cant seem to get the system to update at all > and al lI get is this error > 80070490 > > HELP > > "dadoffourkids" wrote: > > > Our problem was solved by removing and re-installing .NET 2.0 manually. > > > > Windows Update is now working correctly on the Vista machine. > > > > "JTPortugal" wrote: > > > > > Hi. i have the same problem and its pissing me off. > > > i tried to solve it by doing what you just mentioned, but i can't seem to > > > find Windows Installer Clean Up after i install it, so i cannot use it... any > > > ideas why? it just doesn't seem to be installed in the computer. weird... and > > > i cannot follow the rest of the instructions 'cause i can't remove ,Net... > >
Guest Derek C Posted October 4, 2008 Posted October 4, 2008 I tried this same thing. I have a drive C and drive D. drive C is the main drive and D is the recovery drive. I followed the instructions above and installed on drive D. I received an error trying to run the program not a valid win32 program. I moved to drive C like you suggested and still receive the error. "MowGreen [MVP]" wrote: > You do realize that you responded to a post from 10/15/2007, right ? > > > X-Newsreader: Microsoft CDO for Windows 2000 > > Oooops ... no, you don't. > F:WindowsUpdateAgent30-x86.exe would mean that you are attempting to > install the Windows Update Agent from drive F: > Is there an F: drive on your system ? > Download the WUA and move it to the drive where Windows is installed to. > usually, C:. Then install it from there. > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > Mel wrote: > > > I followed the instructions and got a message box about this program being an > > unknown publisher and it wanted me to confirm to run the program. When I > > confirmed to run the program I got a second message box that said, > > "F:WindowsUpdateAgent30-x86.exe is not a valid Win32 application". > > > > So you can see this did not work for me. > > Mel > > > > > > > > "gene7851" wrote: > > > > > >>trying to install security update KB925902. Continuously fails error code > >>80070490 which is not listed. How do I complete installation or should I > >>ignore update? >
Guest Derek C Posted October 4, 2008 Posted October 4, 2008 "MowGreen [MVP]" wrote: > You do realize that you responded to a post from 10/15/2007, right ? > > > X-Newsreader: Microsoft CDO for Windows 2000 > > Oooops ... no, you don't. > F:WindowsUpdateAgent30-x86.exe would mean that you are attempting to > install the Windows Update Agent from drive F: > Is there an F: drive on your system ? > Download the WUA and move it to the drive where Windows is installed to. > usually, C:. Then install it from there. > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > Mel wrote: > > > I followed the instructions and got a message box about this program being an > > unknown publisher and it wanted me to confirm to run the program. When I > > confirmed to run the program I got a second message box that said, > > "F:WindowsUpdateAgent30-x86.exe is not a valid Win32 application". > > > > So you can see this did not work for me. > > Mel > > > > > > > > "gene7851" wrote: > > > > > >>trying to install security update KB925902. Continuously fails error code > >>80070490 which is not listed. How do I complete installation or should I > >>ignore update? >
Guest PA Bear [MS MVP] Posted October 4, 2008 Posted October 4, 2008 Please begin a new thread about /your/ problem, Derek. Derek C wrote: > I tried this same thing. I have a drive C and drive D. drive C is the > main > drive and D is the recovery drive. I followed the instructions above and > installed on drive D. I received an error trying to run the program not a > valid win32 program. I moved to drive C like you suggested and still > receive the error. > > > "MowGreen [MVP]" wrote: > >> You do realize that you responded to a post from 10/15/2007, right ? >> >>> X-Newsreader: Microsoft CDO for Windows 2000 >> >> Oooops ... no, you don't. >> F:WindowsUpdateAgent30-x86.exe would mean that you are attempting to >> install the Windows Update Agent from drive F: >> Is there an F: drive on your system ? >> Download the WUA and move it to the drive where Windows is installed to. >> usually, C:. Then install it from there. >> >> MowGreen [MVP 2003-2008] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> >> Mel wrote: >> >>> I followed the instructions and got a message box about this program >>> being an unknown publisher and it wanted me to confirm to run the >>> program. When I confirmed to run the program I got a second message box >>> that said, "F:WindowsUpdateAgent30-x86.exe is not a valid Win32 >>> application". >>> >>> So you can see this did not work for me. >>> Mel >>> >>> >>> >>> "gene7851" wrote: >>> >>> >>>> trying to install security update KB925902. Continuously fails error >>>> code 80070490 which is not listed. How do I complete installation or >>>> should I ignore update?
Guest Jared Posted November 12, 2008 Posted November 12, 2008 Same thing happened to me no .net file and the next steps wouldnt work any other suggestions? "Ken D" wrote: > After Cleanup could not find .NET Framework, I went to the next link to > install .NET Framework v2.0 Redisributable Package and after running it, it > said: .NET is already installed as part of your operating system. > > > I then went to the next link for the .NET Framework 2.o Security Update for > Vista and running that told me that it was not compatible with my system. > > > "IHatethis!@#$" wrote: > > > > > > > "dadoffourkids" wrote: > > > > > We have a Vista computer failing with the same error code. We can't find a > > > reference either. We contacted Microsoft and got a completely different set > > > of instructions: > > > > > > Dear Customer, > > > > > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > > > and I am glad to work with you. To contact me, you can send emails directly > > > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > > > the subject line. > > > > > > I would like to apologize for the delay in responding to your support > > > request. Please be assured that you have successfully contacted the correct > > > support team and I will be working with you to address your concerns as > > > quickly as possible. > > > > > > From your description, I understand that the Security Update for Microsoft > > > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > > > misunderstood your concern, please feel free to let me know. > > > > > > I understand the inconvenience you have experienced. Please be assured that > > > I will do my best to help you resolve the issue as quickly as possible. > > > > > > The issue can be caused by a damaged .NET Framework component. At this time, > > > let's refer to the following steps to troubleshoot it: > > > > > > Step 1: Download Microsoft Windows Installer CleanUp utility > > > ============================================ > > > 1. Visit: > > > http://download.microsoft.com/download/E/9...1BD/msicuu2.exe > > > 2. Please save the file on your Desktop > > > 3. Please double click the msicuu2.exe file to install it onto your computer. > > > > > > Step 2: Remove .NET Framework 2.0 > > > =========================== > > > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > > > 2. Please locate and remove.NET Framework software. > > > After that, please perform the following suggestions to reinstall .NET > > > Framework 2.0 and its update. > > > > > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > > > update > > > ================================================================ > > > Please download and install the following updates one by one using sequence. > > > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > > > http://download.microsoft.com/download/5/6...5a/dotnetfx.exe > > > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > > > http://www.microsoft.com/downloads/details...&DisplayLang=en > > > > > > Note: When the “File Download†window appears, please click the Save button, > > > and follow the directions to save the file on the Desktop. After downloading > > > all setup files, please double-click on each one to install them one by one. > > > However, if any error message is encountered when installing .NET Framework > > > 2.0 and the update, please capture a screenshot for further research. > > >
Guest Very frustrated Posted December 21, 2008 Posted December 21, 2008 I tried all of these fixes and eventully put in my VISTA cd to use the upgrade option. However, the "upgrade" is not available and it says the only option is to re-install vista (i.e NUKE AND PAVE). I would prefer to find an option that won't take me 2 days to re-install all my software, printers, etc.....this donesn't seem like a good option....any other suggestions? "MowGreen [MVP]" wrote: > A poster in this newsgroup received this information from MS in regards > to the 80070490 error code: > > > Here's the message I received from Microsoft support: > > > > This error may occur if the older Windows Update engine files cannot be > > replaced by Windows Update Agent 3.0 (7.0.6000.374). > > To troubleshoot this issue, I suggest we first reset permission and > > reinstall Windows Update Agent 3.0. > > Step 1: Reset permission > > ================ > > 1. Please download the subinacl.msi file from the following link and save > > the installation patch onto the Desktop: > > http://www.microsoft.com/downloads/details...finityDownloads > > 2. Please go to the Desktop and double click the downloaded file. > > 3. Please select the C:WindowsSystem32 folder as the Destination Folder > > during the installation. Later we will use this tool to reset the permission > > settings on the current machine. > > Note: If UAC (User Account Control) window is prompted for permission to > > continue, please click Continue. > > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without > > quotes) and press Enter. > > 5. Copy the following commands and then paste them into the opened Notepad > > window: > > @echo off > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f > > subinacl /subdirectories %SystemDrive% /grant=administrators=f > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f > > subinacl /subdirectories %SystemDrive% /grant=system=f > > @Echo ========================= > > @Echo Finished. > > @Echo ========================= > > @pause > > 6. After pasting the above commands, please close the Notepad window. Choose > > Save when you are prompted to save the file. Type "reset.bat" as the file > > name and choose Desktop from the left panel as the save location. > > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run > > as administrator." > > 8. You will see a DOS-like window processing. > > NOTE: It may take several minutes, please be patient. When it is finished, > > you will be prompted with the message: "Finished, press any key to continue". > > Step 2: Reinstall Windows Update Agent 3.0 > > =========================== > > 1. Please download the file from the following link: > > Windows Vista (32bit) > > http://download.windowsupdate.com/v7/windo...Agent30-x86.exe > > Windows Vista (64bit) > > http://download.windowsupdate.com/v7/windo...Agent30-x64.exe > > 2. Save the file to D: drive. > > Note: Please select a drive where Windows Vista was not loaded because the > > file cannot be launched directly from the system root directory. > > 3. Click Start->Run, type: "D:WindowsUpdateAgent30-x86.exe /wuforce" > > (without quotations) and then press Enter to install the Windows Update > > engine. > > Note: There is a space between "D:WindowsUpdateAgent30-x86.exe" and > > "/wuforce" > > Now, let's run Windows Update again. > > It did not resolve the issue for the OP, so MS then recommended : > > > It failed for me too. Microsoft then suggested performing an in-place Vista > > upgrade, which did indeed fix the problem. > > > > 1. With Windows Vista running, insert the Windows Vista CD/DVD. > > 2. Run Setup. > > 3. When prompted, select Upgrade. > > 4. The process takes a LONG time. > > HTH, > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > gene7851 wrote: > > > trying to install security update KB925902. Continuously fails error code > > 80070490 which is not listed. How do I complete installation or should I > > ignore update? >
Recommended Posts