Guest robert Posted August 20, 2007 Posted August 20, 2007 whenever windows downloads a update, i cannot acess some sites on the internet, or they are very slow on my hp a6000n desktop. i have to go and set it to a previous restore point to get it working again. any suggestions to correct this problem? thanks much. -- robert
Guest Ottmar Freudenberger Posted August 21, 2007 Posted August 21, 2007 "robert" <robert@discussions.microsoft.com> schrieb: > whenever windows downloads a update, i cannot acess some sites on the > internet, or they are very slow on my hp a6000n desktop. You have a 3rd party "Firewall" software installed? Well, I'm pretty sure it's the "Firewall" or the combination that's blocking access for IE. This kind of snakeoil does recognize that the iexplore.exe changes (there's a new version of iexplore.exe in every Cumulative Update released yo far) but doesn't detect that it came with the update and that it's okay to let the "new" EXE pass through. So the snakeoil blocks the access of the iexplore.exe to "the Internet" and since iexplore.exe is the executable of Internet Explorer, you can't access any site and think IE is broken. To summ up: It's *not* the update causing "connection/accessing" problems, it's the more or less stupid "Security" software running in the background on your machine. Please contact the support of the vendor of your "Security" software to prevent these problems in the future. They need to update their detection mechanism. Bye, Freudi
Guest S2N Posted August 21, 2007 Posted August 21, 2007 "Ottmar Freudenberger" wrote: > "robert" <robert@discussions.microsoft.com> schrieb: > > > whenever windows downloads a update, i cannot acess some sites on the > > internet, or they are very slow on my hp a6000n desktop. > > You have a 3rd party "Firewall" software installed? > Well, I'm pretty sure it's the "Firewall" or the combination that's > blocking access for IE. ...
Guest S2N Posted August 21, 2007 Posted August 21, 2007 "Ottmar Freudenberger" wrote: > "robert" <robert@discussions.microsoft.com> schrieb: > > > whenever windows downloads a update, i cannot acess some sites on the > > internet, or they are very slow on my hp a6000n desktop. > > You have a 3rd party "Firewall" software installed? > Well, I'm pretty sure it's the "Firewall" or the combination that's > blocking access for IE. ... I have a new HP laptop, which came with Windows Vista Ultimate--64 bit. I am using the Windows Firewall (it came with Norton--but I turned off everything except its Anti-virus). I also experience IE problems after some of the updates. In particular, all of a sudden, when I try to enter a URL--it tries to put 3 slashes in the address instead of 2 like this: http:/// therefore, I cannot get to ANY web site until I uninstall the update. Also--a related problem--I have never been able to use the Windows Help from the Start button--it has the same problem. Any ideas about this?
Guest Ottmar Freudenberger Posted August 21, 2007 Posted August 21, 2007 "S2N" <S2N@discussions.microsoft.com> schrieb: > "Ottmar Freudenberger" wrote: >> "robert" <robert@discussions.microsoft.com> schrieb: >> >> > whenever windows downloads a update, i cannot acess some sites on the >> > internet, or they are very slow on my hp a6000n desktop. >> >> You have a 3rd party "Firewall" software installed? >> Well, I'm pretty sure it's the "Firewall" or the combination that's >> blocking access for IE. ... > > I have a new HP laptop, which came with Windows Vista Ultimate--64 bit. I > am using the Windows Firewall (it came with Norton--but I turned off > everything except its Anti-virus). *Uninstall* "Norton Firewall" completely and shut down NAV completely while trying to install the update. > when I try to enter a > URL--it tries to put 3 slashes in the address instead of 2 like this: > http:/// Hm, Google Bar and/or Desktop Search installed? If true, uninstall these and install the lastet version of those in case you feel you need them. Bye, Freudi
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