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IDT Audio IDT High Definition Audio CODEC took out my audio


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Guest Dave Horne
Posted

I'm using Vista Home Premium and just installed the IDT Audio IDT High

Definition Audio CODEC update today. After rebooting I have no playback

devices. I can not Skype, can not play back CDs or listen to the internet

radio.

 

In addition, when I look at installed updates to remove an update, this

particular one is not listed. Suggestions?

Guest realcestmoi
Posted

Hi there,

 

Never take drivers from windows update unless they are intended for

Microsoft hardware.

 

If an updated driver is needed because the hardware does not work proper go

to the manufacturers website to look for an updated driver.

 

If it ain't broke: do not try to"FIX" it.

 

If you did take the optional drivers from windows update try booting last

known good configuration, rolling back on the driver or use system restore

or

do a windows repair installation or restore from the system backup you

hopefully made.

 

Best regards,

Michel Denie

 

"Dave Horne" wrote in message

news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

> I'm using Vista Home Premium and just installed the IDT Audio IDT High

> Definition Audio CODEC update today. After rebooting I have no playback

> devices. I can not Skype, can not play back CDs or listen to the internet

> radio.

>

> In addition, when I look at installed updates to remove an update, this

> particular one is not listed. Suggestions?

Guest Dave Horne
Posted

Hi. thanks for the advice. I first went to Device Manager (before reading

anyadvice here) and removed that update per Windows instructions (provided

somewhere in Windows Update, clicking to MS site and reading some basic

stuff). I removed that driver, rebooted and was told that I needed new

drivers. Windows then reinstalled the same driver and I had the same

problem.

 

I then went to 'Backup and Restore Center' and reinstalled the settings from

days before (I just got back from a short vacation). Now everything seems

to be back to normal. Lesson learned, thanks. DH

 

 

 

"realcestmoi" wrote in message

news:ul2bePsqIHA.2064@TK2MSFTNGP05.phx.gbl...

> Hi there,

>

> Never take drivers from windows update unless they are intended for

> Microsoft hardware.

>

> If an updated driver is needed because the hardware does not work proper

> go to the manufacturers website to look for an updated driver.

>

> If it ain't broke: do not try to"FIX" it.

>

> If you did take the optional drivers from windows update try booting last

> known good configuration, rolling back on the driver or use system restore

> or

> do a windows repair installation or restore from the system backup you

> hopefully made.

>

> Best regards,

> Michel Denie

>

> "Dave Horne" wrote in message

> news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

>> I'm using Vista Home Premium and just installed the IDT Audio IDT High

>> Definition Audio CODEC update today. After rebooting I have no playback

>> devices. I can not Skype, can not play back CDs or listen to the

>> internet radio.

>>

>> In addition, when I look at installed updates to remove an update, this

>> particular one is not listed. Suggestions?

>

>

Guest realcestmoi
Posted

Hi there,

 

Glad to hear your problem is solved and thanks for the feedback.

 

Best regards,

Michel Denie

"Dave Horne" wrote in message

news:uVi6ejsqIHA.1316@TK2MSFTNGP06.phx.gbl...

> Hi. thanks for the advice. I first went to Device Manager (before reading

> anyadvice here) and removed that update per Windows instructions (provided

> somewhere in Windows Update, clicking to MS site and reading some basic

> stuff). I removed that driver, rebooted and was told that I needed new

> drivers. Windows then reinstalled the same driver and I had the same

> problem.

>

> I then went to 'Backup and Restore Center' and reinstalled the settings

> from days before (I just got back from a short vacation). Now everything

> seems to be back to normal. Lesson learned, thanks. DH

>

>

>

> "realcestmoi" wrote in message

> news:ul2bePsqIHA.2064@TK2MSFTNGP05.phx.gbl...

>> Hi there,

>>

>> Never take drivers from windows update unless they are intended for

>> Microsoft hardware.

>>

>> If an updated driver is needed because the hardware does not work proper

>> go to the manufacturers website to look for an updated driver.

>>

>> If it ain't broke: do not try to"FIX" it.

>>

>> If you did take the optional drivers from windows update try booting last

>> known good configuration, rolling back on the driver or use system

>> restore or

>> do a windows repair installation or restore from the system backup you

>> hopefully made.

>>

>> Best regards,

>> Michel Denie

>>

>> "Dave Horne" wrote in message

>> news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

>>> I'm using Vista Home Premium and just installed the IDT Audio IDT High

>>> Definition Audio CODEC update today. After rebooting I have no playback

>>> devices. I can not Skype, can not play back CDs or listen to the

>>> internet radio.

>>>

>>> In addition, when I look at installed updates to remove an update, this

>>> particular one is not listed. Suggestions?

>>

>>

>

Guest Clayton
Posted

I updated this update thinking it will fix my problem, sometimes when I am

playing music with windows media player and then close media player it would

still be playing, I need to close wmp but ctrl/alt/delete.

But disabled by audio drivers like everyone else.

 

 

"realcestmoi" wrote in message

news:eQedCpsqIHA.1228@TK2MSFTNGP05.phx.gbl...

> Hi there,

>

> Glad to hear your problem is solved and thanks for the feedback.

>

> Best regards,

> Michel Denie

> "Dave Horne" wrote in message

> news:uVi6ejsqIHA.1316@TK2MSFTNGP06.phx.gbl...

>> Hi. thanks for the advice. I first went to Device Manager (before

>> reading anyadvice here) and removed that update per Windows instructions

>> (provided somewhere in Windows Update, clicking to MS site and reading

>> some basic stuff). I removed that driver, rebooted and was told that I

>> needed new drivers. Windows then reinstalled the same driver and I had

>> the same problem.

>>

>> I then went to 'Backup and Restore Center' and reinstalled the settings

>> from days before (I just got back from a short vacation). Now everything

>> seems to be back to normal. Lesson learned, thanks. DH

>>

>>

>>

>> "realcestmoi" wrote in message

>> news:ul2bePsqIHA.2064@TK2MSFTNGP05.phx.gbl...

>>> Hi there,

>>>

>>> Never take drivers from windows update unless they are intended for

>>> Microsoft hardware.

>>>

>>> If an updated driver is needed because the hardware does not work proper

>>> go to the manufacturers website to look for an updated driver.

>>>

>>> If it ain't broke: do not try to"FIX" it.

>>>

>>> If you did take the optional drivers from windows update try booting

>>> last known good configuration, rolling back on the driver or use system

>>> restore or

>>> do a windows repair installation or restore from the system backup you

>>> hopefully made.

>>>

>>> Best regards,

>>> Michel Denie

>>>

>>> "Dave Horne" wrote in message

>>> news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

>>>> I'm using Vista Home Premium and just installed the IDT Audio IDT High

>>>> Definition Audio CODEC update today. After rebooting I have no

>>>> playback devices. I can not Skype, can not play back CDs or listen to

>>>> the internet radio.

>>>>

>>>> In addition, when I look at installed updates to remove an update, this

>>>> particular one is not listed. Suggestions?

>>>

>>>

>>

>

>

Guest Harry Johnston [MVP]
Posted

realcestmoi wrote:

> Never take drivers from windows update unless they are intended for

> Microsoft hardware.

 

For the record, not all experts agree with this advice. (In particular

Microsoft obviously doesn't or they wouldn't be distributing the drivers this

way in the first place!)

 

However, the same advice applies as with any other updates - make sure you're

backed up first.

 

Harry.

Guest realcestmoi
Posted

Hi Harry,

 

If you like to have a 99 % chance after updating a non MS driver for a nice

blue screen or a system that keeps rebooting if not disabled: be my guest.

 

Best regards,

Michel Denie

MCDST

 

"Harry Johnston [MVP]" wrote in message

news:eR9gfgxqIHA.4560@TK2MSFTNGP03.phx.gbl...

> realcestmoi wrote:

>

>> Never take drivers from windows update unless they are intended for

>> Microsoft hardware.

>

> For the record, not all experts agree with this advice. (In particular

> Microsoft obviously doesn't or they wouldn't be distributing the drivers

> this way in the first place!)

>

> However, the same advice applies as with any other updates - make sure

> you're backed up first.

>

> Harry.

Guest Harry Johnston [MVP]
Posted

realcestmoi wrote:

> If you like to have a 99 % chance after updating a non MS driver for a nice

> blue screen or a system that keeps rebooting if not disabled: be my guest.

 

I've taken drivers from Windows Update more than once, on a selection of

different machines, and never had any problems. I think 99% is a little bit of

an overestimate.

 

(Are you talking about the specific scenario where the currently installed

driver is non-Microsoft and Windows Update replaces it with a Microsoft driver?

It isn't quite clear from your wording.)

 

In general terms, if given the choice between a Microsoft driver and a

third-party driver, I'd try the Microsoft driver first and only install the

third-party driver if I was having problems.

 

Harry.

Guest V Green
Posted

"Harry Johnston [MVP]" wrote in message

news:%23YDFB%23yqIHA.4904@TK2MSFTNGP03.phx.gbl...

> realcestmoi wrote:

>

> > If you like to have a 99 % chance after updating a non MS driver for a nice

> > blue screen or a system that keeps rebooting if not disabled: be my guest.

>

> I've taken drivers from Windows Update more than once, on a selection of

> different machines, and never had any problems. I think 99% is a little bit

of

> an overestimate.

>

> (Are you talking about the specific scenario where the currently installed

> driver is non-Microsoft and Windows Update replaces it with a Microsoft

driver?

> It isn't quite clear from your wording.)

>

> In general terms, if given the choice between a Microsoft driver and a

> third-party driver, I'd try the Microsoft driver first and only install the

> third-party driver if I was having problems.

 

Good lord. You MUST be kidding...

 

You should ALWAYS go the the manufacturer's site

for drivers. MS is clueless about other mgfrs hardware drivers and

the resulting mess of not applying the proper ones in the proper

way.

 

Last month, the mess was all about an Intel video driver that

users let AU download.

 

This month, it appears to be the IDT thing.

 

Next month, ?

 

>

> Harry.

Guest Harry Johnston [MVP]
Posted

V Green wrote:

> You should ALWAYS go the the manufacturer's site

> for drivers. MS is clueless about other mgfrs hardware drivers

 

I would argue that many manufacturers are clueless about writing drivers for MS

operating systems, and hence the MS-written drivers (when they exist, typically

only for older components) are likely to be preferable.

 

Harry.

Guest realcestmoi
Posted

Hi Harry,

I was very clear by saying: If you like to have a 99 % chance after updating a non MS driver for a nice blue screen or a system that keeps rebooting if not disabled: be my guest.

 

So drivers should be taken from the manufacturer only.

 

Best regards,

Michel Denie

 

 

"Harry Johnston [MVP]" wrote in message news:%23YDFB%23yqIHA.4904@TK2MSFTNGP03.phx.gbl...

> realcestmoi wrote:

>

>> If you like to have a 99 % chance after updating a non MS driver for a nice

>> blue screen or a system that keeps rebooting if not disabled: be my guest.

>

> I've taken drivers from Windows Update more than once, on a selection of

> different machines, and never had any problems. I think 99% is a little bit of

> an overestimate.

>

> (Are you talking about the specific scenario where the currently installed

> driver is non-Microsoft and Windows Update replaces it with a Microsoft driver?

> It isn't quite clear from your wording.)

>

> In general terms, if given the choice between a Microsoft driver and a

> third-party driver, I'd try the Microsoft driver first and only install the

> third-party driver if I was having problems.

>

> Harry.

Guest Dave Horne
Posted

I'll add a follow up to this and my now solved problem.

 

After I reverted to an earlier 'restore' I tried to recreate this same

problem by going into Device Manager and update my Sigma Tel High Definition

Audio CODEC. After updating the driver I of course had the problem I wrote

here about. So instead of using System Restore, I used Roll Back Driver in

Device Manager (Under Sound, video and games). To my surprise that didn't

solve my problem and I was still left with no Audio Playback devices.

 

I was forced again to use System Restore. I'm not a Windows wiz though I've

been using Windows for about 15 years. Had this problem happened to my wife

(and countless others) a lot of time would have been wasted while they would

have tried to figure out how to solve this. A problem like this should not

have occured _and_ rolling back the driver using that option in Device

Manager should have worked _but_ it didn't.

 

Just passing this on ... perhaps someone else can benefit from the time I

spent on this. DH

 

 

 

"Harry Johnston [MVP]" wrote in message

news:uQLFAI0qIHA.3508@TK2MSFTNGP03.phx.gbl...

>V Green wrote:

>

>> You should ALWAYS go the the manufacturer's site

>> for drivers. MS is clueless about other mgfrs hardware drivers

>

> I would argue that many manufacturers are clueless about writing drivers

> for MS operating systems, and hence the MS-written drivers (when they

> exist, typically only for older components) are likely to be preferable.

>

> Harry.

Guest Dave Horne
Posted

Clayton, I'm curious, were you also part of the SP1 beta for Vista?

 

 

"Clayton" wrote in message

news:uTLK5mwqIHA.2520@TK2MSFTNGP02.phx.gbl...

>I updated this update thinking it will fix my problem, sometimes when I am

>playing music with windows media player and then close media player it

>would still be playing, I need to close wmp but ctrl/alt/delete.

> But disabled by audio drivers like everyone else.

>

>

> "realcestmoi" wrote in message

> news:eQedCpsqIHA.1228@TK2MSFTNGP05.phx.gbl...

>> Hi there,

>>

>> Glad to hear your problem is solved and thanks for the feedback.

>>

>> Best regards,

>> Michel Denie

>> "Dave Horne" wrote in message

>> news:uVi6ejsqIHA.1316@TK2MSFTNGP06.phx.gbl...

>>> Hi. thanks for the advice. I first went to Device Manager (before

>>> reading anyadvice here) and removed that update per Windows instructions

>>> (provided somewhere in Windows Update, clicking to MS site and reading

>>> some basic stuff). I removed that driver, rebooted and was told that I

>>> needed new drivers. Windows then reinstalled the same driver and I had

>>> the same problem.

>>>

>>> I then went to 'Backup and Restore Center' and reinstalled the settings

>>> from days before (I just got back from a short vacation). Now

>>> everything seems to be back to normal. Lesson learned, thanks. DH

>>>

>>>

>>>

>>> "realcestmoi" wrote in message

>>> news:ul2bePsqIHA.2064@TK2MSFTNGP05.phx.gbl...

>>>> Hi there,

>>>>

>>>> Never take drivers from windows update unless they are intended for

>>>> Microsoft hardware.

>>>>

>>>> If an updated driver is needed because the hardware does not work

>>>> proper go to the manufacturers website to look for an updated driver.

>>>>

>>>> If it ain't broke: do not try to"FIX" it.

>>>>

>>>> If you did take the optional drivers from windows update try booting

>>>> last known good configuration, rolling back on the driver or use system

>>>> restore or

>>>> do a windows repair installation or restore from the system backup you

>>>> hopefully made.

>>>>

>>>> Best regards,

>>>> Michel Denie

>>>>

>>>> "Dave Horne" wrote in message

>>>> news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

>>>>> I'm using Vista Home Premium and just installed the IDT Audio IDT High

>>>>> Definition Audio CODEC update today. After rebooting I have no

>>>>> playback devices. I can not Skype, can not play back CDs or listen to

>>>>> the internet radio.

>>>>>

>>>>> In addition, when I look at installed updates to remove an update,

>>>>> this particular one is not listed. Suggestions?

>>>>

>>>>

>>>

>>

>>

>

Guest JAK71454@gmail.com
Posted

Re: IDT Audio IDT High Definition Audio CODEC took out my audio

 

I am having the same problem but I have tried to restore back to

several restore points and I get an error saying that it was not

restored. What else can I do? Jim

Guest Dave Horne
Posted

Re: IDT Audio IDT High Definition Audio CODEC took out my audio

 

wrote in message

news:2731411d-b936-49a4-85e9-24fcc626f16f@m45g2000hsb.googlegroups.com...

>I am having the same problem but I have tried to restore back to

> several restore points and I get an error saying that it was not

> restored. What else can I do? Jim

 

Try this ... I'm certainly not an expert, but if this works, let me know -

reboot your computer but first unplug your speakers and anything in your

headphone output. Reboot again and plug everything back in. It's possible

Windows might 'see' the items on the second attempt.

 

I'm back to normal but I may try this myself (after first creating a new

Restore point).

Guest L_tree
Posted

This update appears to be part of the "fix" for those of us with sound

cards that will not update to vista sp1. (I have a gateway with a sigmatel

driver). If your sound is gone after the update (and it seems everyones is)

Contact your computer hardware support, they should be able to point you to a

sound driver. Download that driver and re-install. Note that the gateway

one is "unsigned", but accept it anyway. Sound should come back. Don't hit

check for updates on the microsoft automatic update button, (I did and it

gave me the same IDT codec update, suspect I might have to redo the steps to

get rid of it). Hopefully the vista sp1 update should become available.

 

 

"Dave Horne" wrote:

> I'm using Vista Home Premium and just installed the IDT Audio IDT High

> Definition Audio CODEC update today. After rebooting I have no playback

> devices. I can not Skype, can not play back CDs or listen to the internet

> radio.

>

> In addition, when I look at installed updates to remove an update, this

> particular one is not listed. Suggestions?

>

>

Guest ULTIMATE GUY
Posted

I`M USING VISTA ULTIMATE AND JUST INSTALLED THE SAME UPDATE TODAY. AFTER

REBOOTING MY SYSTEM SAYS" NO AUDIO INSTALLED" I REMOVED IT

 

"Dave Horne" wrote:

> I'm using Vista Home Premium and just installed the IDT Audio IDT High

> Definition Audio CODEC update today. After rebooting I have no playback

> devices. I can not Skype, can not play back CDs or listen to the internet

> radio.

>

> In addition, when I look at installed updates to remove an update, this

> particular one is not listed. Suggestions?

>

>

Guest Craymo
Posted

Re: IDT Audio IDT High Definition Audio CODEC took out my audio

 

JAK....

 

I'd suggest you reboot and try again after 10 minutes or so.

 

I had a similar issue after the update came through last night. First I

tried to roll back the driver in the Control Panel, then rebooting but that

didn't work. Then I attempted system restore to the point just prior to

installing the update. All seemed well, but then it said that the restore

was not successful. I rebooted again, then I allowed Windows Defender to do

it's thing (apparently it runs automatically every time my system starts).

 

Once I was sure there was nothing running in the background, (anti-virus,

etc) I attempted system restore again. I didn't touch it until I knew for

sure that it was finished. That did the trick! I am back to where I was

prior to the update and my sound is working just fine.

 

Also, while I realize this forum is not to debate the point of whether to

download from Microsoft or manufacturer's websites, I DO want to make a

general observation in this regard. I went to the manufacturer's site for

this particular update. They recommend that you do your updates from

Microsoft before attempting to get the update there. In my opinion, the most

prudent thing to do would be to update via Microsoft. If there are issues,

and they can't be resolved through Microsoft, THEN go directly to the

manufacturer.

 

I agree that Microsoft written devices and updates are probably most likely

to be preferable. In fact, since I began using computers back in the 'old

days', the biggest issues I have ever had with drivers was when I installed

outside of the Microsoft Update platform. Oh, and many people do not have

the knowledge or skills to choose the correct drivers from often complicated

manufacturer's websites.

 

Just my 2 cents worth.

 

Craymo

 

 

"JAK71454@gmail.com" wrote:

> I am having the same problem but I have tried to restore back to

> several restore points and I get an error saying that it was not

> restored. What else can I do? Jim

>

>

Guest Bjorn
Posted

Re: IDT Audio IDT High Definition Audio CODEC took out my audio

 

Hello.

 

Just read your last response. I have the same problem, no sound after the

update. No help in "backup and restore". Couldn't be done. And no help in

what you just suggested to "Jim".

 

I hope to avoid a total reboot. Any new suggestions up your sleeve?

 

Hopeful

Bjorn

 

"Dave Horne" wrote:

>

> wrote in message

> news:2731411d-b936-49a4-85e9-24fcc626f16f@m45g2000hsb.googlegroups.com...

> >I am having the same problem but I have tried to restore back to

> > several restore points and I get an error saying that it was not

> > restored. What else can I do? Jim

>

> Try this ... I'm certainly not an expert, but if this works, let me know -

> reboot your computer but first unplug your speakers and anything in your

> headphone output. Reboot again and plug everything back in. It's possible

> Windows might 'see' the items on the second attempt.

>

> I'm back to normal but I may try this myself (after first creating a new

> Restore point).

>

>

Guest Harry Johnston [MVP]
Posted

realcestmoi wrote:

> Hi Harry,

> I was very clear by saying: If you like to have a 99 % chance after updating a non MS driver for a nice blue screen or a system that keeps rebooting if not disabled: be my guest.

 

Not so clear! Start by defining "non MS driver". A driver for hardware that

wasn't produced by Microsoft? A driver that wasn't written by Microsoft?

 

Do you mean when the original driver is non-MS and the new driver is MS? When

the original driver and the new driver are both non-MS? When the original

driver is MS and the new driver is non-MS? All three?

> So drivers should be taken from the manufacturer only.

 

I disagree. My experience with Windows tells me that the best bet is the driver

built into the operating system, when there is one. Adding drivers written by

the hardware manufacturer is an invitation to pain. (Of course, in many cases

you don't have any option.)

 

... are you talking about Windows Vista in particular?

 

Harry.

Guest blaster009
Posted

I'm sick and tired of this. Dell is full of morons. Microsoft is full of

goons.

 

The next computer I buy will be one I build from scratch, and it's going to

be running Linux.

 

Thank you Microsoft for killing my PC experience, you won't be seeing

another dollar from me.

 

It's hilarious because today's the day they announce their "Vista has a bad

reputation" push.

Guest Kyra Pryde
Posted

Helloes people,

....I'm new here but I'm writing here because I am also having the same

problem. Because of being oh so trusting with the Windows Update, it created

this problem. I've been reading the conversation about this problem and right

now I'm waiting for the backup to finish. I'm kinda of clueless of my

technology now that this happen. I'm usually up-to-date, making sure it's

free of viruses, clean and everything but this has gone way too far. I love

to listen to music on my laptop and now that this IDT Audio crap came out,

it's been a huge pain in the butt for me. If it does work like you say it

does, I owe you one. BIG TIME.

 

"realcestmoi" wrote:

> Hi there,

>

> Glad to hear your problem is solved and thanks for the feedback.

>

> Best regards,

> Michel Denie

> "Dave Horne" wrote in message

> news:uVi6ejsqIHA.1316@TK2MSFTNGP06.phx.gbl...

> > Hi. thanks for the advice. I first went to Device Manager (before reading

> > anyadvice here) and removed that update per Windows instructions (provided

> > somewhere in Windows Update, clicking to MS site and reading some basic

> > stuff). I removed that driver, rebooted and was told that I needed new

> > drivers. Windows then reinstalled the same driver and I had the same

> > problem.

> >

> > I then went to 'Backup and Restore Center' and reinstalled the settings

> > from days before (I just got back from a short vacation). Now everything

> > seems to be back to normal. Lesson learned, thanks. DH

> >

> >

> >

> > "realcestmoi" wrote in message

> > news:ul2bePsqIHA.2064@TK2MSFTNGP05.phx.gbl...

> >> Hi there,

> >>

> >> Never take drivers from windows update unless they are intended for

> >> Microsoft hardware.

> >>

> >> If an updated driver is needed because the hardware does not work proper

> >> go to the manufacturers website to look for an updated driver.

> >>

> >> If it ain't broke: do not try to"FIX" it.

> >>

> >> If you did take the optional drivers from windows update try booting last

> >> known good configuration, rolling back on the driver or use system

> >> restore or

> >> do a windows repair installation or restore from the system backup you

> >> hopefully made.

> >>

> >> Best regards,

> >> Michel Denie

> >>

> >> "Dave Horne" wrote in message

> >> news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

> >>> I'm using Vista Home Premium and just installed the IDT Audio IDT High

> >>> Definition Audio CODEC update today. After rebooting I have no playback

> >>> devices. I can not Skype, can not play back CDs or listen to the

> >>> internet radio.

> >>>

> >>> In addition, when I look at installed updates to remove an update, this

> >>> particular one is not listed. Suggestions?

> >>

> >>

> >

>

>

>

Guest Nathan
Posted

I have the same problem of installing the IDT Audio IDT High Defiintion Audio

Codec with Vista Home Premium and the sound didn't work. I tried various

things which apparently created restore points so now when I go to backup and

restore there are no restore points left for before the update. Simply

uninstalling the driver and reinstalling the correct one does not solve the

problem - I have no sound on my laptop.

 

Interestingly, when I boot up my maching when connected to my tv tuner I

have sound. When I boot up not connected to my tv tuner I have no sound.

Are there any solutions to this problem other than restoring to an earlier

time? Or can I get a restore point from an earlier time even though Backup

and Restore does not show one?

 

Thanks

Guest Dave Horne
Posted

Follow up - I went to the Dell site

(http://www.dellcommunity.com/supportforums/ ) and under Desktop \ Audio

there is one thread on page 1 (

http://www.dellcommunity.com/supportforums...thread.id=83029 )

that gives some of us the option to download another SigmaTel driver, one

that is approved by SP1. Read that post carefully. After I installed that

particular driver (via Dell), I was then offered SP1 to download.

 

Initially I forgot to disable my McAfee Firewall\ AV when installing that

SP1 (and rec'd a 80041315 error) , once I disabled McAfee the SP1 installed

flawlessly.

 

 

 

 

"Dave Horne" wrote in message

news:uO2noGsqIHA.2292@TK2MSFTNGP03.phx.gbl...

> I'm using Vista Home Premium and just installed the IDT Audio IDT High

> Definition Audio CODEC update today. After rebooting I have no playback

> devices. I can not Skype, can not play back CDs or listen to the internet

> radio.

>

> In addition, when I look at installed updates to remove an update, this

> particular one is not listed. Suggestions?

Guest MyWebs
Posted

"Dave Horne" wrote:

> I'll add a follow up to this and my now solved problem.

>

> After I reverted to an earlier 'restore' I tried to recreate this same

> problem by going into Device Manager and update my Sigma Tel High Definition

> Audio CODEC. After updating the driver I of course had the problem I wrote

> here about. So instead of using System Restore, I used Roll Back Driver in

> Device Manager (Under Sound, video and games). To my surprise that didn't

> solve my problem and I was still left with no Audio Playback devices.

>

> I was forced again to use System Restore. I'm not a Windows wiz though I've

> been using Windows for about 15 years. Had this problem happened to my wife

> (and countless others) a lot of time would have been wasted while they would

> have tried to figure out how to solve this. A problem like this should not

> have occured _and_ rolling back the driver using that option in Device

> Manager should have worked _but_ it didn't.

>

> Just passing this on ... perhaps someone else can benefit from the time I

> spent on this. DH

 

 

Windows update is pushing this update out automatically. I experienced the

exact same thing David Horne did. I installed, rebooted then no sound. Vista

said "no sound device installed" System properties confirmed this. style_emoticons//sad.gif

 

So I rollback the driver... No joy there either. I was also forced to use

System Restore to get things working again.

 

MS should not be pushing out drivers that don't work at all. And rolling

back a driver should fix it. So something else must be wrong as well. Someone

at Microsoft needs to look closely at this update because its very flawed and

is going to cause a ton of problems for the newbie users who probably isn't

going to even know how to rollback his drivers, which doesn't work anyways.

Lets hope they know about System Restore.

 

System specs in case anyone from MS reads this:

Dell Inspiron 1501

AMD Turion 64X2 Mobile CPU

2 gigs of RAM

110 GB hard drive

onboard sound: SigmaTel High Definition Audio CODEC

Vista Home Premium

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