Error 0x80070003 - Nothing works

August 23, 2007

I have had this erorr for several months. NONE of the various suggestions by

both users and MVP's on this list work please don't post the same

suggestions again.

My PC is MacBook Pro, running Windows XP via Bootcamp 1.4. I need both Mac

and Windows for my work. Ultimately I suspect this may be a hardware issue,

as Bootcamp installs new drivers on update. Could this be the case?

Any suggestions other than the usual responses would be most welcome. I

haven't been able to update this machine since May - despite having a valid

licence.

August 23, 2007

Further to the above, here's the last bit of the log:

2007-08-23 16:36:14 1500 f44 Misc =========== Logging initialized (build:

5.8.0.2469, tz: +1000) ===========

2007-08-23 16:36:14 1500 f44 Misc = Process: C:\WINDOWS\system32\svchost.exe

2007-08-23 16:36:14 1500 f44 Misc = Module: C:\WINDOWS\system32\wuaueng.dll

2007-08-23 16:36:14 1500 f44 Service *************

2007-08-23 16:36:14 1500 f44 Service ** START ** Service: Service startup

2007-08-23 16:36:14 1500 f44 Service *********

2007-08-23 16:36:14 1500 f44 Agent * WU client version 5.8.0.2469

2007-08-23 16:36:14 1500 f44 Agent * WARNING: Failed to obtain SusClientId

2007-08-23 16:36:14 1500 f44 Agent * Base directory:

C:\WINDOWS\SoftwareDistribution

2007-08-23 16:36:14 1500 f44 Agent * Access type: No proxy

2007-08-23 16:36:14 1500 f44 Agent * Network state: Connected

2007-08-23 16:36:27 3340 624 COMAPI FATAL: Unable to connect to the service

(hr=80004002)

2007-08-23 16:36:27 3340 624 COMAPI WARNING: Unable to establish connection

to the service. (hr=80004002)

2007-08-23 16:36:29 3340 624 COMAPI FATAL: Unable to connect to the service

(hr=80004002)

2007-08-23 16:36:29 3340 624 COMAPI WARNING: Unable to establish connection

to the service. (hr=80004002)

2007-08-23 16:36:34:483 3340 624 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-08-23 16:36:34:483 3340 624 Misc Microsoft signed: Yes

2007-08-23 16:36:34:952 3340 624 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-08-23 16:36:34:967 3340 624 Misc Microsoft signed: Yes

2007-08-23 16:36:34:967 3340 624 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-08-23 16:36:34:983 3340 624 Misc Microsoft signed: Yes

2007-08-23 16:36:35:186 3340 624 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-08-23 16:36:35:202 3340 624 Misc Microsoft signed: Yes

2007-08-23 16:36:37:624 3340 624 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

2007-08-23 16:36:37:624 3340 624 Misc Microsoft signed: Yes

2007-08-23 16:36:37:639 3340 624 Setup *********** Setup: Checking whether

self-update is required ***********

2007-08-23 16:36:37:639 3340 624 Setup * Inf file:

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =

7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version

= 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required

version = 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required

version = 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required

version = 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required

version = 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wups.dll: target version = 5.4.3790.2180, required

version = 7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup FATAL: Update required for

C:\WINDOWS\system32\wups2.dll: target version = 0.0.0.0, required version =

7.0.6000.374

2007-08-23 16:36:37:639 3340 624 Setup * IsUpdateRequired = Yes

2007-08-23 16:36:45:467 3340 c04 Setup *************

2007-08-23 16:36:45:467 3340 c04 Setup ** START ** Setup: Downloading

client CABs

2007-08-23 16:36:45:467 3340 c04 Setup *********

2007-08-23 16:36:45:467 3340 c04 Setup * Main CAB URL:

http://download.windowsupdate.com/v7/windowsupdate/b/selfupdate/WSUS3/x86/Other

2007-08-23 16:36:45:467 3340 c04 Setup * MUI CAB URL:

http://download.windowsupdate.com/v7/windowsupdate/b/selfupdate/WSUS3/x86/Other

2007-08-23 16:36:45:467 3340 c04 Setup * Download directory:

C:\WINDOWS\SoftwareDistribution\WebSetup

2007-08-23 16:36:45:467 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\cdm.cab:

2007-08-23 16:36:45:467 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:498 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.cab:

2007-08-23 16:36:45:498 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:545 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi_en.cab:

2007-08-23 16:36:45:545 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:576 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuauclt.cab:

2007-08-23 16:36:45:576 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:608 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.cab:

2007-08-23 16:36:45:623 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:639 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl_en.cab:

2007-08-23 16:36:45:655 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:670 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.cab:

2007-08-23 16:36:45:686 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:764 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng_en.cab:

2007-08-23 16:36:45:764 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:795 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.cab:

2007-08-23 16:36:45:795 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:842 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui_en.cab:

2007-08-23 16:36:45:842 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:858 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wups.cab:

2007-08-23 16:36:45:858 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:873 3340 c04 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wups2.cab:

2007-08-23 16:36:45:873 3340 c04 Misc Microsoft signed: Yes

2007-08-23 16:36:45:889 3340 c04 Setup *********

2007-08-23 16:36:45:889 3340 c04 Setup ** END ** Setup: Downloading

client CABs

2007-08-23 16:36:45:889 3340 c04 Setup *************

2007-08-23 16:36:45:889 3340 c04 Setup ** START ** Setup: Installing client

binaries

2007-08-23 16:36:45:889 3340 c04 Setup *********

2007-08-23 16:36:45:889 3340 c04 Setup * Download directory:

C:\WINDOWS\SoftwareDistribution\WebSetup

2007-08-23 16:36:45:889 3340 c04 Setup * Stop and start service: Yes

2007-08-23 16:36:45 1500 f44 Service *********

2007-08-23 16:36:45 1500 f44 Service ** END ** Service: Service exit

[Exit code = 0x240001]

2007-08-23 16:36:45 1500 f44 Service *************

2007-08-23 16:36:48:889 3340 c04 Setup Starting file operations for section

cdm

2007-08-23 16:36:48:983 3340 c04 Setup Successfully copied source file

C:\WINDOWS\SoftwareDistribution\WebSetup\cdm.dll to

C:\WINDOWS\system32\cdm.dll.wusetup.26978937.new

2007-08-23 16:36:48:983 3340 c04 Setup Setup successfullly moved

C:\WINDOWS\system32\cdm.dll.wusetup.26978937.new to

C:\WINDOWS\system32\cdm.dll

2007-08-23 16:36:48:983 3340 c04 Setup File operations for section cdm

completed successfully

2007-08-23 16:36:48:998 3340 c04 Setup Starting file operations for section

wuapi

2007-08-23 16:36:49:014 3340 c04 Setup Successfully copied source file

C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to

C:\WINDOWS\system32\wuapi.dll.wusetup.26978968.new

2007-08-23 16:36:49:014 3340 c04 Setup WARNING: Could not move

C:\WINDOWS\system32\wuapi.dll to

C:\WINDOWS\system32\wuapi.dll.wusetup.26978968.bak due to 0x80070020

2007-08-23 16:36:49:014 3340 c04 Setup FATAL: Error 0x80070057 preparing

file C:\WINDOWS\system32\wuapi.dll for copy

2007-08-23 16:36:49:311 3340 c04 Setup WARNING: Setup failed while

processing file operations, error = 0x80070003. Rolling back changes.

2007-08-23 16:36:49:326 3340 c04 Setup Rollback: Successfully copied

C:\WINDOWS\system32\cdm.dll.wusetup.26978937.bak back to

C:\WINDOWS\system32\cdm.dll

2007-08-23 16:36:49 1500 f10 Misc =========== Logging initialized (build:

5.8.0.2469, tz: +1000) ===========

2007-08-23 16:36:49 1500 f10 Misc = Process: C:\WINDOWS\system32\svchost.exe

2007-08-23 16:36:49 1500 f10 Misc = Module: C:\WINDOWS\system32\wuaueng.dll

2007-08-23 16:36:49 1500 f10 Service *************

2007-08-23 16:36:49 1500 f10 Service ** START ** Service: Service startup

2007-08-23 16:36:49 1500 f10 Service *********

2007-08-23 16:36:49 1500 f10 Agent * WU client version 5.8.0.2469

2007-08-23 16:36:49 1500 f10 Agent * WARNING: Failed to obtain SusClientId

2007-08-23 16:36:49 1500 f10 Agent * Base directory:

C:\WINDOWS\SoftwareDistribution

2007-08-23 16:36:49 1500 f10 Agent * Access type: No proxy

2007-08-23 16:36:49 1500 f10 Agent * Network state: Connected

2007-08-23 16:36:52:326 3340 c04 Setup * WARNING: Exit code = 0x80070003

2007-08-23 16:36:52:326 3340 c04 Setup *********

2007-08-23 16:36:52:326 3340 c04 Setup ** END ** Setup: Installing client

binaries

2007-08-23 16:36:52:326 3340 c04 Setup *************

2007-08-23 16:36:52:326 3340 c04 Setup FATAL: InstallUpdatedBinaries failed

with error 0x80070003

2007-08-23 16:36:52:326 3340 c04 WUWeb FATAL: InstallUpdatedBinaries failed

with error:0x80070003

2007-08-23 16:36:52:326 3340 c04 WUWeb FATAL: UpdateClientWorker failed:

error 0x80070003

2007-08-23 16:37:34 1500 f10 Agent *********** Agent: Initializing Windows

Update Agent ***********

2007-08-23 16:37:34 1500 f10 Agent *********** Agent: Initializing global

settings cache ***********

2007-08-23 16:37:34 1500 f10 Agent * WSUS server: <NULL>

2007-08-23 16:37:34 1500 f10 Agent * WSUS status server: <NULL>

2007-08-23 16:37:34 1500 f10 Agent * Target group: (Unassigned Computers)

2007-08-23 16:37:34 1500 f10 Agent * Windows Update access disabled: No

2007-08-23 16:37:37 3604 d30 Misc =========== Logging initialized (build:

5.8.0.2469, tz: +1000) ===========

2007-08-23 16:37:37 3604 d30 Misc = Process: C:\WINDOWS\system32\wuauclt.exe

2007-08-23 16:37:37 3604 d30 Misc = Module: C:\WINDOWS\system32\wuaueng.dll

2007-08-23 16:37:37 3604 d30 DtaStor Default service for AU is

{00000000-0000-0000-0000-000000000000}

2007-08-23 16:37:37 3604 d30 DtaStor Default service for AU is

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2007-08-23 16:37:37 1500 f10 DnldMgr Download manager restoring 0 downloads

2007-08-23 16:37:37 1500 f10 Agent * Failed to load persisted download

calls, error = 0x80004002

2007-08-23 16:37:37 1500 f10 DnldMgr FATAL:

DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with

0x80004002.

2007-08-23 16:37:37 1500 f10 DnldMgr FATAL:

DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with

0x00000000.

2007-08-23 16:37:37 1500 f10 AU ########### AU: Initializing Automatic

Updates ###########

2007-08-23 16:37:37 1500 f10 AU AU setting next detection timeout to

2007-08-23 06:37:37

2007-08-23 16:37:37 1500 f10 AU # Approval type: Pre-install notify (User

preference)

2007-08-23 16:37:37 1500 f10 AU # Auto-install minor updates: No (User

preference)

2007-08-23 16:37:37 1500 f10 AU FATAL: Failed to get session from datastore,

error = 0x80004002

2007-08-23 16:37:37 1500 f10 AU FATAL: Failed to Unserialize from data

store, error = 0x80004002

2007-08-23 16:37:37 1500 f10 AU # WARNING: Exit code = 0x80004002

2007-08-23 16:37:37 1500 f10 AU WARNING: InitAUComponents Failed, will

restart AU in 30 mins, error = 0x80004002

2007-08-23 16:37:37 1500 f10 AU AU Restart required....

2007-08-23 16:37:37 1500 784 DnldMgr FATAL:

DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with

0x80004002.

2007-08-23 16:49:08 1500 8f0 AU ########### AU: Initializing Automatic

Updates ###########

2007-08-23 16:49:08 1500 8f0 AU AU setting next detection timeout to

2007-08-23 06:49:08

2007-08-23 16:49:09 1500 8f0 AU # Approval type: Pre-install notify (User

preference)

2007-08-23 16:49:09 1500 8f0 AU # Auto-install minor updates: No (User

preference)

2007-08-23 16:49:09 1500 8f0 AU FATAL: Failed to get session from datastore,

error = 0x80004002

2007-08-23 16:49:09 1500 8f0 AU FATAL: Failed to Unserialize from data

store, error = 0x80004002

2007-08-23 16:49:09 1500 8f0 AU # WARNING: Exit code = 0x80004002

2007-08-23 16:49:09 1500 8f0 AU WARNING: InitAUComponents Failed, will

restart AU in 30 mins, error = 0x80004002

2007-08-23 16:49:09 1500 8f0 AU AU Restart required....

August 23, 2007

"Peter Flinn" <PeterFlinn@discussions.microsoft.com> schrieb:

>I have had this erorr for several months. NONE of the various suggestions by

> both users and MVP's on this list work please don't post the same

> suggestions again.

Since noone but you knows, which steps exactly you've taken already,

I beg my pardon.

> My PC is MacBook Pro, running Windows XP via Bootcamp 1.4.

Ehm, unsupported, anyhow.

You may wanna try downloading Windows Update Agent 3.0 manually,

save it to a folder and run the EXE with parameter "/wuforce"

(without the quotes) afterwards:

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

Start -> Run ->

"[Complete Path to EXE]\WindowsUpdateAgent30-x86.exe" /wuforce [Hit Enter key]

Make also sure, that the Automatic Upate *service* and BITS are up

and running, both set to "Automatic".

| 2007-08-23 16:36:49:014 3340 c04 Setup WARNING: Could not move

| C:\WINDOWS\system32\wuapi.dll to

| C:\WINDOWS\system32\wuapi.dll.wusetup.26978968.bak due to 0x80070020

| 2007-08-23 16:36:49:014 3340 c04 Setup FATAL: Error 0x80070057 preparing

| file C:\WINDOWS\system32\wuapi.dll for copy

| 2007-08-23 16:36:49:311 3340 c04 Setup WARNING: Setup failed while

| processing file operations, error = 0x80070003. Rolling back changes.

These lines out of your other posting an log file leading to

http://support.microsoft.com/kb/883825

Bye,

Freu" Not mentioning http://support.microsoft.com/kb/910336/ "di

August 23, 2007

> 2007-08-23 16:36:49:014 3340 c04 Setup WARNING: Could not move

> C:\WINDOWS\system32\wuapi.dll to

> C:\WINDOWS\system32\wuapi.dll.wusetup.26978968.bak due to 0x80070020

If Spybot is installed then Disable Tea Timer or that file will never be

replaced

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

Peter Flinn wrote:

> Further to the above, here's the last bit of the log:

> 2007-08-23 16:36:14 1500 f44 Misc =========== Logging initialized (build:

> 5.8.0.2469, tz: +1000) ===========

> 2007-08-23 16:36:14 1500 f44 Misc = Process: C:\WINDOWS\system32\svchost.exe

> 2007-08-23 16:36:14 1500 f44 Misc = Module: C:\WINDOWS\system32\wuaueng.dll

> 2007-08-23 16:36:14 1500 f44 Service *************

> 2007-08-23 16:36:14 1500 f44 Service ** START ** Service: Service startup

> 2007-08-23 16:36:14 1500 f44 Service *********

> 2007-08-23 16:36:14 1500 f44 Agent * WU client version 5.8.0.2469

> 2007-08-23 16:36:14 1500 f44 Agent * WARNING: Failed to obtain SusClientId

> 2007-08-23 16:36:14 1500 f44 Agent * Base directory:

> C:\WINDOWS\SoftwareDistribution

> 2007-08-23 16:36:14 1500 f44 Agent * Access type: No proxy

> 2007-08-23 16:36:14 1500 f44 Agent * Network state: Connected

> 2007-08-23 16:36:27 3340 624 COMAPI FATAL: Unable to connect to the service

> (hr=80004002)

> 2007-08-23 16:36:27 3340 624 COMAPI WARNING: Unable to establish connection

> to the service. (hr=80004002)

> 2007-08-23 16:36:29 3340 624 COMAPI FATAL: Unable to connect to the service

> (hr=80004002)

> 2007-08-23 16:36:29 3340 624 COMAPI WARNING: Unable to establish connection

> to the service. (hr=80004002)

> 2007-08-23 16:36:34:483 3340 624 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

> 2007-08-23 16:36:34:483 3340 624 Misc Microsoft signed: Yes

> 2007-08-23 16:36:34:952 3340 624 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

> 2007-08-23 16:36:34:967 3340 624 Misc Microsoft signed: Yes

> 2007-08-23 16:36:34:967 3340 624 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

> 2007-08-23 16:36:34:983 3340 624 Misc Microsoft signed: Yes

> 2007-08-23 16:36:35:186 3340 624 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

> 2007-08-23 16:36:35:202 3340 624 Misc Microsoft signed: Yes

> 2007-08-23 16:36:37:624 3340 624 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

> 2007-08-23 16:36:37:624 3340 624 Misc Microsoft signed: Yes

> 2007-08-23 16:36:37:639 3340 624 Setup *********** Setup: Checking whether

> self-update is required ***********

> 2007-08-23 16:36:37:639 3340 624 Setup * Inf file:

> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf