Guest Matty Posted August 23, 2007 Posted August 23, 2007 I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered the same problem with both. The yellow icon is always up telling me that updates are available. And yet when I click on it and try o install MS Windows Installer 3.1, it says: "The following updates were not installed: MS Windows Installer 3.1" What do I do? Here's a portion of all the entries added to windowsupdate.log after I tried to install the update: 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate Installed rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = 80241001 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. Version 3.1 is required. 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate Installed rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = 80241001 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote handler process as NGE\Si Ako in session 0 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0700) =========== 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: Remote update handler container process created (PID: 1784), but exited before signaling event 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing update [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = 0x80004002 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, reboot required = No, error = 0x80004002 2007-08-23 09:45:08:250 1556 b9c AU ######### 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] 2007-08-23 09:45:08:250 1556 b9c AU ############# 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, reboot NOT needed 2007-08-23 09:45:08:250 1556 924 Agent ********* 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates] 2007-08-23 09:45:08:250 1556 924 Agent ************* 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed installing updates with error 0x80004002
Guest MowGreen [MVP] Posted August 23, 2007 Posted August 23, 2007 Do the 'Validation Dance' and then download and SAVE Windows Installer 3.1 Redistributable (v2) from: http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en After the download completes close all open programs and browsers Then run WindowsInstaller-KB893803-v2-x86.exe IF it still fails to install an installation log file will be created in WINDOWS and be named KB893803v2.log Post the contents of that log, please. Also, check the version of wuaueng.dll [You may need to show hidden files, folders, and system files in order to find it: http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp ] The file is located in WINDOWS\system32 When you find it, right click it and choose Properties, then click the Version tab wuaueng.dll should now be at Version 7.0.6000.381 MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== Matty wrote: > I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered the > same problem with both. > > The yellow icon is always up telling me that updates are available. And yet > when I click on it and try o install MS Windows Installer 3.1, it says: > > "The following updates were not installed: MS Windows Installer 3.1" > > What do I do? > > Here's a portion of all the entries added to windowsupdate.log after I tried > to install the update: > > 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate Installed > rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = 80241001 > 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. > Version 3.1 is required. > 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate Installed > rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = 80241001 > 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote handler > process as NGE\Si Ako in session 0 > 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized > (build: 7.0.6000.381, tz: -0700) =========== > 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: > C:\WINDOWS\system32\wuauclt.exe > 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. wuauclt > handler: failed to spawn COM server > 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: Remote > update handler container process created (PID: 1784), but exited before > signaling event > 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing update > [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] > 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped > 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. > 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = 0x80004002 > 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, reboot > required = No, error = 0x80004002 > 2007-08-23 09:45:08:250 1556 b9c AU ######### > 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates > [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] > 2007-08-23 09:45:08:250 1556 b9c AU ############# > 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, reboot > NOT needed > 2007-08-23 09:45:08:250 1556 924 Agent ********* > 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing > updates [CallerId = AutomaticUpdates] > 2007-08-23 09:45:08:250 1556 924 Agent ************* > 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed installing > updates with error 0x80004002 > >
Guest Matty Posted August 23, 2007 Posted August 23, 2007 Validation = ok Downloaded and ran WindowsInstaller-KB893803-v2-x86.exe= ok Restarted compu. Hey! It's finally gone from my Windows Update notices! And other update notices were finally able to get through and appear in the list. Thank you. But why did I have to go through that? Why couldn't it be installed the usual way - i.e, by clicking on the WinUpdate icon or by going to the MS/Window update webpage? Other things in your post below: version of wuaueng.dll = 7.0.6000.381 Thank you. "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message news:uscpbCb5HHA.5424@TK2MSFTNGP02.phx.gbl... > Do the 'Validation Dance' and then download and SAVE Windows Installer > 3.1 Redistributable (v2) from: > http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en > > After the download completes close all open programs and browsers > Then run WindowsInstaller-KB893803-v2-x86.exe > IF it still fails to install an installation log file will be created in > WINDOWS and be named KB893803v2.log > Post the contents of that log, please. > > Also, check the version of wuaueng.dll [You may need to show hidden > files, folders, and system files in order to find it: > http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp ] > > The file is located in WINDOWS\system32 > When you find it, right click it and choose Properties, then click the > Version tab > wuaueng.dll should now be at Version 7.0.6000.381 > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > Matty wrote: > >> I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered >> the >> same problem with both. >> >> The yellow icon is always up telling me that updates are available. And >> yet >> when I click on it and try o install MS Windows Installer 3.1, it says: >> >> "The following updates were not installed: MS Windows Installer 3.1" >> >> What do I do? >> >> Here's a portion of all the entries added to windowsupdate.log after I >> tried >> to install the update: >> >> 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate >> Installed >> rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = >> 80241001 >> 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. >> Version 3.1 is required. >> 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate >> Installed >> rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = >> 80241001 >> 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote >> handler >> process as NGE\Si Ako in session 0 >> 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized >> (build: 7.0.6000.381, tz: -0700) =========== >> 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: >> C:\WINDOWS\system32\wuauclt.exe >> 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. wuauclt >> handler: failed to spawn COM server >> 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: Remote >> update handler container process created (PID: 1784), but exited before >> signaling event >> 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing >> update >> [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] >> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped >> 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. >> 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = >> 0x80004002 >> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, >> reboot >> required = No, error = 0x80004002 >> 2007-08-23 09:45:08:250 1556 b9c AU ######### >> 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates >> [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] >> 2007-08-23 09:45:08:250 1556 b9c AU ############# >> 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, >> reboot >> NOT needed >> 2007-08-23 09:45:08:250 1556 924 Agent ********* >> 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing >> updates [CallerId = AutomaticUpdates] >> 2007-08-23 09:45:08:250 1556 924 Agent ************* >> 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed >> installing >> updates with error 0x80004002 >> >>
Guest Matty Posted August 24, 2007 Posted August 24, 2007 Does the fact that this Hotfix is gone from my list of Windows mean that it had been installed or not necessarily? I'm wondering because when I took a look at the log file, it had error entries in it. You did say that I should post the log content here, so I will. The reason why I'm wondering is that all the subsequent updates (76) I made through Windows Update failed . I started another thread a(today at 7:09 p.m. PST) about this because I assumed the 76 updates problem was a different problem (based on my assumption that the Installer 3.1 update was successful). Anyhoo, here's the log: [KB893803v2.log] 0.203: ================================================================================ 0.203: 2006/02/18 07:26:10.546 (local) 0.203: c:\c4c75648d23d09515a8e78e1c3\UPDATE\update.exe (version 6.1.22.4) 0.203: Hotfix started with following command line: /quiet /norestart 0.828: ---- Old Information In The Registry ------ 0.844: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) 0.844: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) 0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) 0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) 0.891: ---- New Information In The Registry ------ 0.891: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) 0.891: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) 0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) 0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) 0.906: SetProductTypes: InfProductBuildType=BuildType.IC 0.906: SetAltOsLoaderPath: No section uses DirId 65701 done. 0.985: DoInstallation: FetchSourceURL for c:\c4c75648d23d09515a8e78e1c3\update\update_wxp.inf failed 0.985: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$ 0.985: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 0.985: BuildCabinetManifest: update.url absent 0.985: Starting AnalyzeComponents 0.985: AnalyzePhaseZero used 0 ticks 0.985: No c:\windows\INF\updtblk.inf file. 0.985: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 0.985: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 6.297: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 12.172: OEM file scan used 11187 ticks 12.203: AnalyzePhaseOne: used 11218 ticks 12.203: AnalyzeComponents: Hotpatch analysis disabled skipping. 12.203: AnalyzeComponents: Hotpatching is disabled. 12.203: AnalyzePhaseTwo used 0 ticks 12.203: AnalyzePhaseThree used 0 ticks 12.203: AnalyzePhaseFive used 0 ticks 12.203: AnalyzePhaseSix used 0 ticks 12.203: AnalyzeComponents used 11218 ticks 12.203: Downloading 0 files 12.203: bPatchMode = FALSE 12.203: Inventory complete: ReturnStatus=0, 11218 ticks 12.203: Num Ticks for invent : 11218 12.203: Conditional load of section MSI.Reg.Install.Condition succeeded 12.203: Allocation size of drive C: is 4096 bytes, free space = 10077519872 bytes 12.203: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. 12.203: Drive C: free 9610MB req: 5MB w/uninstall: NOT CALCULATED. 12.203: CabinetBuild complete 12.203: Num Ticks for Cabinet build : 0 12.203: DynamicStrings section not defined or empty. 12.203: FileInUse:: need to restart already, turn off 12.203: FileInUse:: Add to list - Service Name: msiserver 12.203: In order to successfully complete this installation, the following services will automatically be stopped and restarted. 12.203: Windows Installer. 14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 14.547: Num Ticks for Backup : 2344 19.203: Num Ticks for creating uninst inf : 4656 19.219: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 19.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 22.047: System Restore Point set. 22.141: Copied file: C:\WINDOWS\system32\spmsg.dll 23.235: PFE2: Not avoiding Per File Exceptions. 23.250: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57 23.250: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, this may indicate error converting version string. 23.625: Copied file: C:\WINDOWS\system32\msi.dll 23.703: Copied file: C:\WINDOWS\system32\msiexec.exe 23.938: Copied file: C:\WINDOWS\system32\msihnd.dll 24.016: Copied file: C:\WINDOWS\system32\msimsg.dll 24.110: Copied file: C:\WINDOWS\system32\msisip.dll 24.110: DoInstallation: Installing assemblies with source root path: c:\c4c75648d23d09515a8e78e1c3\ 24.110: Num Ticks for Copying files : 4907 24.141: Num Ticks for Reg update and deleting 0 size files : 31 24.172: ---- Old Information In The Registry ------ 24.172: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) 24.172: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) 24.172: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) 24.172: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) 24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) 24.188: Destination: 24.188: ---- New Information In The Registry ------ 24.188: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) 24.188: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) 24.188: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) 24.188: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) 24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) 24.188: Destination: 25.610: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty nothing to do. 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced reboot is required. 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced reboot is required. 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced reboot is required. 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced reboot is required. 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced reboot is required. 25.610: DoInstallation: A reboot is required to complete the installation of one or more files. 25.610: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to do. 25.641: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0 0.469: ================================================================================ 0.469: 2007/08/23 12:00:57.718 (local) 0.469: c:\eab8a065d81cccedc8cc26\UPDATE\update.exe (version 6.1.22.4) 0.469: Hotfix started with following command line: 5.313: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2 5.313: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2 5.313: DoInstallation: CleanPFR failed: 0x2 5.344: SetProductTypes: InfProductBuildType=BuildType.Sel 5.359: SetAltOsLoaderPath: No section uses DirId 65701 done. 5.391: DoInstallation: FetchSourceURL for c:\eab8a065d81cccedc8cc26\update\update_wxp.inf failed 5.391: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 5.391: BuildCabinetManifest: update.url absent 5.391: Starting AnalyzeComponents 5.391: AnalyzePhaseZero used 0 ticks 5.391: No c:\windows\INF\updtblk.inf file. 5.391: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 5.391: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 25.281: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 26.359: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem40.CAT trusts inf c:\windows\inf\oem40.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_30AE103C&REV_11\3&13C0B0C5&0&A0 37.344: Failed to query DriverPath of ROOT\IMAGE\0001 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_AMON\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_ASPI32\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_EABFILTR\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_EECTRL\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2 37.344: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_IKHLAYER\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_IP6FW\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_MCHINJDRV\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NOD32DRV\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_PCMCIA\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_SS420\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP6\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2 37.359: Failed to query DriverPath of ROOT\LEGACY_TMCOMM\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_TRUECRYPT\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_TVICHW32\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_VSDATANT\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2 37.375: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2 38.953: SetupVerifyInfFile failed with error 0x490 for oem21.inf of device ROOT\SYSTEM\0003 39.750: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem21.inf of device ROOT\SYSTEM\0003 39.813: SetupVerifyInfFile failed with error 0x490 for oem22.inf of device ROOT\SYSTEM\0004 40.563: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem22.inf of device ROOT\SYSTEM\0004 40.625: SetupVerifyInfFile failed with error 0x490 for oem39.inf of device ROOT\SYSTEM\0005 41.375: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem39.inf of device ROOT\SYSTEM\0005 51.266: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\5&2B9568F6&0&1 52.328: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\5&3A9BE360&0&2 53.281: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&10B8F0C9&0&1 54.188: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&10B8F0C9&0&2 56.734: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&10B8F0C9&0&4 57.766: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&27742126&0&1 58.688: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&27742126&0&2 59.609: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&27742126&0&3 60.563: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&37775902&0&1 61.656: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&37775902&0&2 62.844: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&37775902&0&3 63.781: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&CAE382F&0&1 64.906: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&CAE382F&0&2 65.813: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT trusts inf c:\windows\inf\oem48.inf of device USB\VID_046D&PID_08AE\6&CAE382F&0&4 105.172: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 107.188: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 107.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 109.031: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 109.047: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 110.891: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 110.922: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 112.547: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 112.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 115.203: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 115.234: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 116.891: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 116.906: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&1 118.703: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&1 118.719: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&2 120.391: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&2 120.406: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&3 122.188: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&3 122.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&4 123.875: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&4 123.891: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&2 125.547: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&2 125.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&4 127.344: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&4 127.359: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&39C03798&0&2 129.063: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&39C03798&0&2 129.078: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&1 130.750: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&1 130.781: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&2 132.422: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&2 132.453: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&3 134.250: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&3 134.266: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&4 136.016: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&4 137.281: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\5&2B9568F6&0&1 138.391: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\5&3A9BE360&0&2 139.375: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&10B8F0C9&0&1 140.422: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&10B8F0C9&0&2 141.406: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&10B8F0C9&0&3 142.391: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&10B8F0C9&0&4 144.891: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&24411387&0&1 145.953: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&24411387&0&2 146.938: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&24411387&0&3 147.906: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&24411387&0&4 148.875: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&27742126&0&2 150.453: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&37775902&0&1 151.516: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&39C03798&0&2 152.531: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&39C03798&0&4 153.531: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&CAE382F&0&1 154.547: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&CAE382F&0&3 155.547: Third Party Provider = Tiger Jet Network for USB\VID_06E6&PID_C31C\6&CAE382F&0&4 156.234: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$ 157.250: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\6&1B50D3D1&0&0000 158.359: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\6&715AD47&0&0000 159.406: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\7&11CB955&0&0000 160.469: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\7&17442212&0&0000 161.703: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&1AAF4C59&0&0000 162.797: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&1BC0614F&0&0000 163.891: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&23F360AA&0&0000 165.000: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\7&29FDD2B7&0&0000 166.094: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&2C4F1BDE&0&0000 167.203: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&2D68FCFE&0&0000 168.297: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&3B1CD20A&0&0000 169.391: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&487E39C&0&0000 170.484: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\7&48A716D&0&0000 171.563: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&7F59BB4&0&0000 172.656: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem29.inf of device USB\VID_06E6&PID_C31C&MI_00\7&9B2FFFB&0&0000 173.750: Third Party Provider = TigerJet for USB\VID_06E6&PID_C31C&MI_00\7&BDDF611&0&0000 176.594: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem33.CAT trusts inf c:\windows\inf\oem33.inf of device USB\VID_0BB4&PID_0BCE\6&27742126&0&3 211.734: Failed to query DriverPath of USBSTOR\DISK&VEN_&PROD_&REV_\152D203380B6&0 0x2 212.328: OEM file scan used 206937 ticks 212.969: AnalyzePhaseOne: used 207578 ticks 212.969: AnalyzeComponents: Hotpatch analysis disabled skipping. 212.969: AnalyzeComponents: Hotpatching is disabled. 212.969: AnalyzePhaseTwo used 0 ticks 212.969: AnalyzePhaseThree used 0 ticks 212.969: AnalyzePhaseFive used 0 ticks 212.969: AnalyzePhaseSix used 0 ticks 212.969: AnalyzeComponents used 207578 ticks 212.969: Downloading 0 files 212.969: bPatchMode = FALSE 212.969: Inventory complete: ReturnStatus=0, 207578 ticks 212.969: Num Ticks for invent : 207578 212.969: Conditional load of section MSI.Reg.Install.Condition succeeded 212.969: Allocation size of drive C: is 4096 bytes, free space = 17519378432 bytes 212.984: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. 212.984: Drive C: free 16707MB req: 5MB w/uninstall: NOT CALCULATED. 212.984: CabinetBuild complete 212.984: Num Ticks for Cabinet build : 15 212.984: DynamicStrings section not defined or empty. 213.578: FileInUse:: need to restart already, turn off 213.578: FileInUse:: Add to list - Service Name: msiserver 214.578: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 214.672: Num Ticks for Backup : 1688 224.828: Num Ticks for creating uninst inf : 10156 224.828: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 224.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 224.938: PFE2: Not avoiding Per File Exceptions. 224.953: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57 225.859: Copied file: C:\WINDOWS\system32\msi.dll 226.000: Copied file: C:\WINDOWS\system32\msiexec.exe 226.078: Copied file: C:\WINDOWS\system32\msihnd.dll 226.156: Copied file: C:\WINDOWS\system32\msimsg.dll 226.188: Copied file: C:\WINDOWS\system32\msisip.dll 226.219: Copied file: C:\WINDOWS\system32\DllCache\msi.dll 226.297: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe 226.328: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll 226.344: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll 226.375: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll 226.375: DoInstallation: Installing assemblies with source root path: c:\eab8a065d81cccedc8cc26\ 226.375: Num Ticks for Copying files : 1547 226.406: Num Ticks for Reg update and deleting 0 size files : 31 226.422: GetCatVersion: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat has version of 0, this may indicate error converting version string. 228.047: ---- Old Information In The Registry ------ 228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) 228.047: Destination: 228.047: ---- New Information In The Registry ------ 228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) 228.047: Destination: 232.313: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty nothing to do. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msiexec.exe was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced reboot is required. 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll was no-delay replaced reboot is required. 232.313: DoInstallation: A reboot is required to complete the installation of one or more files. 232.313: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with error 0x2 232.313: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with error 0x2 232.313: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to do. 253.922: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, ForceRestart = 0 Shutdown Initiated in Self Extractor *** "Matty" <matriarka@shaw.ca.invalid> wrote in message news:%23d7Elpb5HHA.980@TK2MSFTNGP06.phx.gbl... > Validation = ok > Downloaded and ran WindowsInstaller-KB893803-v2-x86.exe= ok > Restarted compu. > > Hey! It's finally gone from my Windows Update notices! And other update > notices were finally able to get through and appear in the list. > > Thank you. But why did I have to go through that? Why couldn't it be > installed the usual way - i.e, by clicking on the WinUpdate icon or by > going to the MS/Window update webpage? > > Other things in your post below: > > version of wuaueng.dll = 7.0.6000.381 > > Thank you. > > > > > "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message > news:uscpbCb5HHA.5424@TK2MSFTNGP02.phx.gbl... >> Do the 'Validation Dance' and then download and SAVE Windows Installer >> 3.1 Redistributable (v2) from: >> http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en >> >> After the download completes close all open programs and browsers >> Then run WindowsInstaller-KB893803-v2-x86.exe >> IF it still fails to install an installation log file will be created in >> WINDOWS and be named KB893803v2.log >> Post the contents of that log, please. >> >> Also, check the version of wuaueng.dll [You may need to show hidden >> files, folders, and system files in order to find it: >> http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp ] >> >> The file is located in WINDOWS\system32 >> When you find it, right click it and choose Properties, then click the >> Version tab >> wuaueng.dll should now be at Version 7.0.6000.381 >> >> MowGreen [MVP 2003-2007] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> Matty wrote: >> >>> I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered >>> the >>> same problem with both. >>> >>> The yellow icon is always up telling me that updates are available. And >>> yet >>> when I click on it and try o install MS Windows Installer 3.1, it says: >>> >>> "The following updates were not installed: MS Windows Installer 3.1" >>> >>> What do I do? >>> >>> Here's a portion of all the entries added to windowsupdate.log after I >>> tried >>> to install the update: >>> >>> 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate >>> Installed >>> rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = >>> 80241001 >>> 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. >>> Version 3.1 is required. >>> 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate >>> Installed >>> rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = >>> 80241001 >>> 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote >>> handler >>> process as NGE\Si Ako in session 0 >>> 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized >>> (build: 7.0.6000.381, tz: -0700) =========== >>> 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: >>> C:\WINDOWS\system32\wuauclt.exe >>> 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. >>> wuauclt >>> handler: failed to spawn COM server >>> 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: >>> Remote >>> update handler container process created (PID: 1784), but exited before >>> signaling event >>> 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing >>> update >>> [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] >>> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped >>> 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. >>> 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = >>> 0x80004002 >>> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, >>> reboot >>> required = No, error = 0x80004002 >>> 2007-08-23 09:45:08:250 1556 b9c AU ######### >>> 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates >>> [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] >>> 2007-08-23 09:45:08:250 1556 b9c AU ############# >>> 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, >>> reboot >>> NOT needed >>> 2007-08-23 09:45:08:250 1556 924 Agent ********* >>> 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing >>> updates [CallerId = AutomaticUpdates] >>> 2007-08-23 09:45:08:250 1556 924 Agent ************* >>> 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed >>> installing >>> updates with error 0x80004002 >>> >>> > > > >
Guest Matty Posted August 24, 2007 Posted August 24, 2007 Never mind. A suggestion on my 76 updates thread solved my Windows update problem Thank you again. "Matty" <matriarka@shaw.ca.invalid> wrote in message news:%23wc736f5HHA.3400@TK2MSFTNGP03.phx.gbl... > Does the fact that this Hotfix is gone from my list of Windows mean that > it had been installed or not necessarily? > > I'm wondering because when I took a look at the log file, it had error > entries in it. You did say that I should post the log content here, so I > will. > The reason why I'm wondering is that all the subsequent updates (76) I > made through Windows Update failed . I started another thread a(today at > 7:09 p.m. PST) about this because I assumed the 76 updates problem was a > different problem (based on my assumption that the Installer 3.1 update > was successful). > > Anyhoo, here's the log: > > [KB893803v2.log] > 0.203: > ================================================================================ > 0.203: 2006/02/18 07:26:10.546 (local) > 0.203: c:\c4c75648d23d09515a8e78e1c3\UPDATE\update.exe (version 6.1.22.4) > 0.203: Hotfix started with following command line: /quiet /norestart > 0.828: ---- Old Information In The Registry ------ > 0.844: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) > 0.844: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) > 0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) > 0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) > 0.891: ---- New Information In The Registry ------ > 0.891: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) > 0.891: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) > 0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) > 0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) > 0.906: SetProductTypes: InfProductBuildType=BuildType.IC > 0.906: SetAltOsLoaderPath: No section uses DirId 65701 done. > 0.985: DoInstallation: FetchSourceURL for > c:\c4c75648d23d09515a8e78e1c3\update\update_wxp.inf failed > 0.985: CreateUninstall = 1,Directory = > C:\WINDOWS\$MSI31Uninstall_KB893803v2$ > 0.985: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: > 0xe0000102 > 0.985: BuildCabinetManifest: update.url absent > 0.985: Starting AnalyzeComponents > 0.985: AnalyzePhaseZero used 0 ticks > 0.985: No c:\windows\INF\updtblk.inf file. > 0.985: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102 > 0.985: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102 > 6.297: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT > trusts inf c:\windows\inf\oem1.inf of device > PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 > 12.172: OEM file scan used 11187 ticks > 12.203: AnalyzePhaseOne: used 11218 ticks > 12.203: AnalyzeComponents: Hotpatch analysis disabled skipping. > 12.203: AnalyzeComponents: Hotpatching is disabled. > 12.203: AnalyzePhaseTwo used 0 ticks > 12.203: AnalyzePhaseThree used 0 ticks > 12.203: AnalyzePhaseFive used 0 ticks > 12.203: AnalyzePhaseSix used 0 ticks > 12.203: AnalyzeComponents used 11218 ticks > 12.203: Downloading 0 files > 12.203: bPatchMode = FALSE > 12.203: Inventory complete: ReturnStatus=0, 11218 ticks > 12.203: Num Ticks for invent : 11218 > 12.203: Conditional load of section MSI.Reg.Install.Condition succeeded > 12.203: Allocation size of drive C: is 4096 bytes, free space = > 10077519872 bytes > 12.203: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. > 12.203: Drive C: free 9610MB req: 5MB w/uninstall: NOT CALCULATED. > 12.203: CabinetBuild complete > 12.203: Num Ticks for Cabinet build : 0 > 12.203: DynamicStrings section not defined or empty. > 12.203: FileInUse:: need to restart already, turn off > 12.203: FileInUse:: Add to list - Service Name: msiserver > 12.203: In order to successfully complete this installation, the following > services will automatically be stopped and restarted. > 12.203: Windows Installer. > 14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll > failed: 0xe0000102 > 14.547: Num Ticks for Backup : 2344 > 19.203: Num Ticks for creating uninst inf : 4656 > 19.219: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 > 19.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll > failed: 0xe0000102 > 22.047: System Restore Point set. > 22.141: Copied file: C:\WINDOWS\system32\spmsg.dll > 23.235: PFE2: Not avoiding Per File Exceptions. > 23.250: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat > with error 0x57 > 23.250: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, > this may indicate error converting version string. > 23.625: Copied file: C:\WINDOWS\system32\msi.dll > 23.703: Copied file: C:\WINDOWS\system32\msiexec.exe > 23.938: Copied file: C:\WINDOWS\system32\msihnd.dll > 24.016: Copied file: C:\WINDOWS\system32\msimsg.dll > 24.110: Copied file: C:\WINDOWS\system32\msisip.dll > 24.110: DoInstallation: Installing assemblies with source root path: > c:\c4c75648d23d09515a8e78e1c3\ > 24.110: Num Ticks for Copying files : 4907 > 24.141: Num Ticks for Reg update and deleting 0 size files : 31 > 24.172: ---- Old Information In The Registry ------ > 24.172: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) > 24.172: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) > 24.172: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) > 24.172: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) > 24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) > 24.188: Destination: > 24.188: ---- New Information In The Registry ------ > 24.188: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) > 24.188: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) > 24.188: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) > 24.188: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) > 24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) > 24.188: Destination: > 25.610: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is > empty nothing to do. > 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was > no-delay replaced reboot is required. > 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was > no-delay replaced reboot is required. > 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was > no-delay replaced reboot is required. > 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was > no-delay replaced reboot is required. > 25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was > no-delay replaced reboot is required. > 25.610: DoInstallation: A reboot is required to complete the installation > of one or more files. > 25.610: UpdateSpUpdSvcInf: Source > [ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to > do. > 25.641: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart > = 0 > 0.469: > ================================================================================ > 0.469: 2007/08/23 12:00:57.718 (local) > 0.469: c:\eab8a065d81cccedc8cc26\UPDATE\update.exe (version 6.1.22.4) > 0.469: Hotfix started with following command line: > 5.313: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with > error 0x2 > 5.313: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with > error 0x2 > 5.313: DoInstallation: CleanPFR failed: 0x2 > 5.344: SetProductTypes: InfProductBuildType=BuildType.Sel > 5.359: SetAltOsLoaderPath: No section uses DirId 65701 done. > 5.391: DoInstallation: FetchSourceURL for > c:\eab8a065d81cccedc8cc26\update\update_wxp.inf failed > 5.391: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: > 0xe0000102 > 5.391: BuildCabinetManifest: update.url absent > 5.391: Starting AnalyzeComponents > 5.391: AnalyzePhaseZero used 0 ticks > 5.391: No c:\windows\INF\updtblk.inf file. > 5.391: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102 > 5.391: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102 > 25.281: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT > trusts inf c:\windows\inf\oem1.inf of device > PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 > 26.359: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem40.CAT > trusts inf c:\windows\inf\oem40.inf of device > PCI\VEN_1002&DEV_4372&SUBSYS_30AE103C&REV_11\3&13C0B0C5&0&A0 > 37.344: Failed to query DriverPath of ROOT\IMAGE\0001 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_AMON\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_ASPI32\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_EABFILTR\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_EECTRL\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2 > 37.344: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_IKHLAYER\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_IP6FW\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_MCHINJDRV\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NOD32DRV\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_PCMCIA\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_SS420\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP6\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2 > 37.359: Failed to query DriverPath of ROOT\LEGACY_TMCOMM\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_TRUECRYPT\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_TVICHW32\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_VSDATANT\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2 > 37.375: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2 > 38.953: SetupVerifyInfFile failed with error 0x490 for oem21.inf of device > ROOT\SYSTEM\0003 > 39.750: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem21.inf of device ROOT\SYSTEM\0003 > 39.813: SetupVerifyInfFile failed with error 0x490 for oem22.inf of device > ROOT\SYSTEM\0004 > 40.563: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem22.inf of device ROOT\SYSTEM\0004 > 40.625: SetupVerifyInfFile failed with error 0x490 for oem39.inf of device > ROOT\SYSTEM\0005 > 41.375: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem39.inf of device ROOT\SYSTEM\0005 > 51.266: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\5&2B9568F6&0&1 > 52.328: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\5&3A9BE360&0&2 > 53.281: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&10B8F0C9&0&1 > 54.188: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&10B8F0C9&0&2 > 56.734: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&10B8F0C9&0&4 > 57.766: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&27742126&0&1 > 58.688: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&27742126&0&2 > 59.609: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&27742126&0&3 > 60.563: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&37775902&0&1 > 61.656: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&37775902&0&2 > 62.844: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&37775902&0&3 > 63.781: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&CAE382F&0&1 > 64.906: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&CAE382F&0&2 > 65.813: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT > trusts inf c:\windows\inf\oem48.inf of device > USB\VID_046D&PID_08AE\6&CAE382F&0&4 > 105.172: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 > 107.188: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 > 107.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 > 109.031: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 > 109.047: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 > 110.891: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 > 110.922: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 > 112.547: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 > 112.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 > 115.203: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 > 115.234: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 > 116.891: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 > 116.906: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&24411387&0&1 > 118.703: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&1 > 118.719: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&24411387&0&2 > 120.391: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&2 > 120.406: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&24411387&0&3 > 122.188: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&3 > 122.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&24411387&0&4 > 123.875: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&4 > 123.891: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&27742126&0&2 > 125.547: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&2 > 125.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&27742126&0&4 > 127.344: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&4 > 127.359: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&39C03798&0&2 > 129.063: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&39C03798&0&2 > 129.078: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&CAE382F&0&1 > 130.750: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&1 > 130.781: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&CAE382F&0&2 > 132.422: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&2 > 132.453: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&CAE382F&0&3 > 134.250: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&3 > 134.266: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of > device USB\VID_06BD&PID_0100\6&CAE382F&0&4 > 136.016: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&4 > 137.281: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\5&2B9568F6&0&1 > 138.391: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\5&3A9BE360&0&2 > 139.375: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&10B8F0C9&0&1 > 140.422: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&10B8F0C9&0&2 > 141.406: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&10B8F0C9&0&3 > 142.391: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&10B8F0C9&0&4 > 144.891: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&24411387&0&1 > 145.953: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&24411387&0&2 > 146.938: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&24411387&0&3 > 147.906: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&24411387&0&4 > 148.875: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&27742126&0&2 > 150.453: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&37775902&0&1 > 151.516: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&39C03798&0&2 > 152.531: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&39C03798&0&4 > 153.531: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&CAE382F&0&1 > 154.547: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&CAE382F&0&3 > 155.547: Third Party Provider = Tiger Jet Network for > USB\VID_06E6&PID_C31C\6&CAE382F&0&4 > 156.234: CreateUninstall = 1,Directory = > C:\WINDOWS\$MSI31Uninstall_KB893803v2$ > 157.250: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\6&1B50D3D1&0&0000 > 158.359: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\6&715AD47&0&0000 > 159.406: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\7&11CB955&0&0000 > 160.469: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\7&17442212&0&0000 > 161.703: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&1AAF4C59&0&0000 > 162.797: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&1BC0614F&0&0000 > 163.891: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&23F360AA&0&0000 > 165.000: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\7&29FDD2B7&0&0000 > 166.094: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&2C4F1BDE&0&0000 > 167.203: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&2D68FCFE&0&0000 > 168.297: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&3B1CD20A&0&0000 > 169.391: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&487E39C&0&0000 > 170.484: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\7&48A716D&0&0000 > 171.563: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&7F59BB4&0&0000 > 172.656: SetupVerifyInfFile failed with error 0x490 for > c:\windows\inf\oem29.inf of device > USB\VID_06E6&PID_C31C&MI_00\7&9B2FFFB&0&0000 > 173.750: Third Party Provider = TigerJet for > USB\VID_06E6&PID_C31C&MI_00\7&BDDF611&0&0000 > 176.594: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem33.CAT > trusts inf c:\windows\inf\oem33.inf of device > USB\VID_0BB4&PID_0BCE\6&27742126&0&3 > 211.734: Failed to query DriverPath of > USBSTOR\DISK&VEN_&PROD_&REV_\152D203380B6&0 0x2 > 212.328: OEM file scan used 206937 ticks > 212.969: AnalyzePhaseOne: used 207578 ticks > 212.969: AnalyzeComponents: Hotpatch analysis disabled skipping. > 212.969: AnalyzeComponents: Hotpatching is disabled. > 212.969: AnalyzePhaseTwo used 0 ticks > 212.969: AnalyzePhaseThree used 0 ticks > 212.969: AnalyzePhaseFive used 0 ticks > 212.969: AnalyzePhaseSix used 0 ticks > 212.969: AnalyzeComponents used 207578 ticks > 212.969: Downloading 0 files > 212.969: bPatchMode = FALSE > 212.969: Inventory complete: ReturnStatus=0, 207578 ticks > 212.969: Num Ticks for invent : 207578 > 212.969: Conditional load of section MSI.Reg.Install.Condition succeeded > 212.969: Allocation size of drive C: is 4096 bytes, free space = > 17519378432 bytes > 212.984: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. > 212.984: Drive C: free 16707MB req: 5MB w/uninstall: NOT CALCULATED. > 212.984: CabinetBuild complete > 212.984: Num Ticks for Cabinet build : 15 > 212.984: DynamicStrings section not defined or empty. > 213.578: FileInUse:: need to restart already, turn off > 213.578: FileInUse:: Add to list - Service Name: msiserver > 214.578: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll > failed: 0xe0000102 > 214.672: Num Ticks for Backup : 1688 > 224.828: Num Ticks for creating uninst inf : 10156 > 224.828: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 > 224.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll > failed: 0xe0000102 > 224.938: PFE2: Not avoiding Per File Exceptions. > 224.953: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat > with error 0x57 > 225.859: Copied file: C:\WINDOWS\system32\msi.dll > 226.000: Copied file: C:\WINDOWS\system32\msiexec.exe > 226.078: Copied file: C:\WINDOWS\system32\msihnd.dll > 226.156: Copied file: C:\WINDOWS\system32\msimsg.dll > 226.188: Copied file: C:\WINDOWS\system32\msisip.dll > 226.219: Copied file: C:\WINDOWS\system32\DllCache\msi.dll > 226.297: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe > 226.328: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll > 226.344: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll > 226.375: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll > 226.375: DoInstallation: Installing assemblies with source root path: > c:\eab8a065d81cccedc8cc26\ > 226.375: Num Ticks for Copying files : 1547 > 226.406: Num Ticks for Reg update and deleting 0 size files : 31 > 226.422: GetCatVersion: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat > has version of 0, this may indicate error converting version string. > 228.047: ---- Old Information In The Registry ------ > 228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) > 228.047: Destination: > 228.047: ---- New Information In The Registry ------ > 228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) > 228.047: Destination: > 232.313: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is > empty nothing to do. > 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was > no-delay replaced reboot is required. > 232.313: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msisip.dll was no-delay replaced reboot is > required. > 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was > no-delay replaced reboot is required. > 232.313: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msimsg.dll was no-delay replaced reboot is > required. > 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was > no-delay replaced reboot is required. > 232.313: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msihnd.dll was no-delay replaced reboot is > required. > 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was > no-delay replaced reboot is required. > 232.313: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msiexec.exe was no-delay replaced reboot is > required. > 232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was > no-delay replaced reboot is required. > 232.313: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msi.dll was no-delay replaced reboot is > required. > 232.313: DoInstallation: A reboot is required to complete the installation > of one or more files. > 232.313: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with > error 0x2 > 232.313: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with > error 0x2 > 232.313: UpdateSpUpdSvcInf: Source > [ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to > do. > 253.922: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, > ForceRestart = 0 > Shutdown Initiated in Self Extractor > *** > > > "Matty" <matriarka@shaw.ca.invalid> wrote in message > news:%23d7Elpb5HHA.980@TK2MSFTNGP06.phx.gbl... >> Validation = ok >> Downloaded and ran WindowsInstaller-KB893803-v2-x86.exe= ok >> Restarted compu. >> >> Hey! It's finally gone from my Windows Update notices! And other update >> notices were finally able to get through and appear in the list. >> >> Thank you. But why did I have to go through that? Why couldn't it be >> installed the usual way - i.e, by clicking on the WinUpdate icon or by >> going to the MS/Window update webpage? >> >> Other things in your post below: >> >> version of wuaueng.dll = 7.0.6000.381 >> >> Thank you. >> >> >> >> >> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message >> news:uscpbCb5HHA.5424@TK2MSFTNGP02.phx.gbl... >>> Do the 'Validation Dance' and then download and SAVE Windows Installer >>> 3.1 Redistributable (v2) from: >>> http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en >>> >>> After the download completes close all open programs and browsers >>> Then run WindowsInstaller-KB893803-v2-x86.exe >>> IF it still fails to install an installation log file will be created in >>> WINDOWS and be named KB893803v2.log >>> Post the contents of that log, please. >>> >>> Also, check the version of wuaueng.dll [You may need to show hidden >>> files, folders, and system files in order to find it: >>> http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp ] >>> >>> The file is located in WINDOWS\system32 >>> When you find it, right click it and choose Properties, then click the >>> Version tab >>> wuaueng.dll should now be at Version 7.0.6000.381 >>> >>> MowGreen [MVP 2003-2007] >>> =============== >>> *-343-* FDNY >>> Never Forgotten >>> =============== >>> >>> >>> Matty wrote: >>> >>>> I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered >>>> the >>>> same problem with both. >>>> >>>> The yellow icon is always up telling me that updates are available. >>>> And >>>> yet >>>> when I click on it and try o install MS Windows Installer 3.1, it says: >>>> >>>> "The following updates were not installed: MS Windows Installer 3.1" >>>> >>>> What do I do? >>>> >>>> Here's a portion of all the entries added to windowsupdate.log after I >>>> tried >>>> to install the update: >>>> >>>> 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate >>>> Installed >>>> rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = >>>> 80241001 >>>> 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. >>>> Version 3.1 is required. >>>> 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate >>>> Installed >>>> rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = >>>> 80241001 >>>> 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote >>>> handler >>>> process as NGE\Si Ako in session 0 >>>> 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized >>>> (build: 7.0.6000.381, tz: -0700) =========== >>>> 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: >>>> C:\WINDOWS\system32\wuauclt.exe >>>> 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. >>>> wuauclt >>>> handler: failed to spawn COM server >>>> 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: >>>> Remote >>>> update handler container process created (PID: 1784), but exited before >>>> signaling event >>>> 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing >>>> update >>>> [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] >>>> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped >>>> 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. >>>> 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = >>>> 0x80004002 >>>> 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, >>>> reboot >>>> required = No, error = 0x80004002 >>>> 2007-08-23 09:45:08:250 1556 b9c AU ######### >>>> 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates >>>> [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] >>>> 2007-08-23 09:45:08:250 1556 b9c AU ############# >>>> 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, >>>> reboot >>>> NOT needed >>>> 2007-08-23 09:45:08:250 1556 924 Agent ********* >>>> 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing >>>> updates [CallerId = AutomaticUpdates] >>>> 2007-08-23 09:45:08:250 1556 924 Agent ************* >>>> 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed >>>> installing >>>> updates with error 0x80004002 >>>> >>>> >> >> >> >> > >
Guest cerberus Posted August 24, 2007 Posted August 24, 2007 If windows updates fail to install First of all make sure your Time is set correct on your Computer ( you will find in the Right-bottom of the screen). Open a run command and try to Re-register these DLLs for the update Engine: net stop wuauserv click [OK] regsvr32 wuapi.dll click [OK] regsvr32 wuweb.dll click [OK] regsvr32 atl.dll click [OK] regsvr32 wups2.dll click [OK] regsvr32 wuaueng1.dll click [OK] regsvr32 wups.dll click [OK] regsvr32 MSXML3.dll click [OK] regsvr32 wucltui.dll click [OK] regsvr32 wuaueng.dll click [OK] net start wuauserv click [OK] Also Turn any firewall and Defender off for the Update (please turn ON after the update either success or failure) Then Reboot your machine and try the Updates. You receive an access violation error and the system may appear to become unresponsive when you try to install an update from Windows Update or from Microsoft Update http://support.microsoft.com/kb/927891 "Matty" wrote: > I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered the > same problem with both. > > The yellow icon is always up telling me that updates are available. And yet > when I click on it and try o install MS Windows Installer 3.1, it says: > > "The following updates were not installed: MS Windows Installer 3.1" > > What do I do? > > Here's a portion of all the entries added to windowsupdate.log after I tried > to install the update: > > 2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate Installed > rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = 80241001 > 2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. > Version 3.1 is required. > 2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate Installed > rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = 80241001 > 2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote handler > process as NGE\Si Ako in session 0 > 2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized > (build: 7.0.6000.381, tz: -0700) =========== > 2007-08-23 09:45:08:234 1784 ef8 Misc = Process: > C:\WINDOWS\system32\wuauclt.exe > 2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. wuauclt > handler: failed to spawn COM server > 2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: Remote > update handler container process created (PID: 1784), but exited before > signaling event > 2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing update > [updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] > 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped > 2007-08-23 09:45:08:250 1556 b9c AU Install call completed. > 2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = 0x80004002 > 2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, reboot > required = No, error = 0x80004002 > 2007-08-23 09:45:08:250 1556 b9c AU ######### > 2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates > [CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] > 2007-08-23 09:45:08:250 1556 b9c AU ############# > 2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, reboot > NOT needed > 2007-08-23 09:45:08:250 1556 924 Agent ********* > 2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing > updates [CallerId = AutomaticUpdates] > 2007-08-23 09:45:08:250 1556 924 Agent ************* > 2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed installing > updates with error 0x80004002 > > >
Guest MowGreen [MVP] Posted August 24, 2007 Posted August 24, 2007 Matty, See my post to that thread, please. This issue will reoccur until you either replace the installed AV/security software or reconfigure how it scans/'protects' the OS. MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== Matty wrote: > Never mind. > > A suggestion on my 76 updates thread solved my Windows update problem > > Thank you again. > > > "Matty" <matriarka@shaw.ca.invalid> wrote in message > news:%23wc736f5HHA.3400@TK2MSFTNGP03.phx.gbl... > >>Does the fact that this Hotfix is gone from my list of Windows mean that >>it had been installed or not necessarily? >> >>I'm wondering because when I took a look at the log file, it had error >>entries in it. You did say that I should post the log content here, so I >>will. >>The reason why I'm wondering is that all the subsequent updates (76) I >>made through Windows Update failed . I started another thread a(today at >>7:09 p.m. PST) about this because I assumed the 76 updates problem was a >>different problem (based on my assumption that the Installer 3.1 update >>was successful). >> >>Anyhoo, here's the log: >> >>[KB893803v2.log] >>0.203: >>================================================================================ >>0.203: 2006/02/18 07:26:10.546 (local) >>0.203: c:\c4c75648d23d09515a8e78e1c3\UPDATE\update.exe (version 6.1.22.4) >>0.203: Hotfix started with following command line: /quiet /norestart >>0.828: ---- Old Information In The Registry ------ >>0.844: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) >>0.844: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) >>0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) >>0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) >>0.891: ---- New Information In The Registry ------ >>0.891: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) >>0.891: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) >>0.891: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) >>0.891: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) >>0.906: SetProductTypes: InfProductBuildType=BuildType.IC >>0.906: SetAltOsLoaderPath: No section uses DirId 65701 done. >>0.985: DoInstallation: FetchSourceURL for >>c:\c4c75648d23d09515a8e78e1c3\update\update_wxp.inf failed >>0.985: CreateUninstall = 1,Directory = >>C:\WINDOWS\$MSI31Uninstall_KB893803v2$ >>0.985: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: >>0xe0000102 >>0.985: BuildCabinetManifest: update.url absent >>0.985: Starting AnalyzeComponents >>0.985: AnalyzePhaseZero used 0 ticks >>0.985: No c:\windows\INF\updtblk.inf file. >>0.985: SetupFindFirstLine in LoadExclusionList Failed with error: >>0xe0000102 >>0.985: SetupFindFirstLine in LoadExclusionList Failed with error: >>0xe0000102 >>6.297: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT >>trusts inf c:\windows\inf\oem1.inf of device >>PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 >>12.172: OEM file scan used 11187 ticks >>12.203: AnalyzePhaseOne: used 11218 ticks >>12.203: AnalyzeComponents: Hotpatch analysis disabled skipping. >>12.203: AnalyzeComponents: Hotpatching is disabled. >>12.203: AnalyzePhaseTwo used 0 ticks >>12.203: AnalyzePhaseThree used 0 ticks >>12.203: AnalyzePhaseFive used 0 ticks >>12.203: AnalyzePhaseSix used 0 ticks >>12.203: AnalyzeComponents used 11218 ticks >>12.203: Downloading 0 files >>12.203: bPatchMode = FALSE >>12.203: Inventory complete: ReturnStatus=0, 11218 ticks >>12.203: Num Ticks for invent : 11218 >>12.203: Conditional load of section MSI.Reg.Install.Condition succeeded >>12.203: Allocation size of drive C: is 4096 bytes, free space = >>10077519872 bytes >>12.203: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. >>12.203: Drive C: free 9610MB req: 5MB w/uninstall: NOT CALCULATED. >>12.203: CabinetBuild complete >>12.203: Num Ticks for Cabinet build : 0 >>12.203: DynamicStrings section not defined or empty. >>12.203: FileInUse:: need to restart already, turn off >>12.203: FileInUse:: Add to list - Service Name: msiserver >>12.203: In order to successfully complete this installation, the following >>services will automatically be stopped and restarted. >>12.203: Windows Installer. >>14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll >>failed: 0xe0000102 >>14.547: Num Ticks for Backup : 2344 >>19.203: Num Ticks for creating uninst inf : 4656 >>19.219: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 >>19.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll >>failed: 0xe0000102 >>22.047: System Restore Point set. >>22.141: Copied file: C:\WINDOWS\system32\spmsg.dll >>23.235: PFE2: Not avoiding Per File Exceptions. >>23.250: GetCatVersion: Failed to retrieve version information from >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat >>with error 0x57 >>23.250: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, >>this may indicate error converting version string. >>23.625: Copied file: C:\WINDOWS\system32\msi.dll >>23.703: Copied file: C:\WINDOWS\system32\msiexec.exe >>23.938: Copied file: C:\WINDOWS\system32\msihnd.dll >>24.016: Copied file: C:\WINDOWS\system32\msimsg.dll >>24.110: Copied file: C:\WINDOWS\system32\msisip.dll >>24.110: DoInstallation: Installing assemblies with source root path: >>c:\c4c75648d23d09515a8e78e1c3\ >>24.110: Num Ticks for Copying files : 4907 >>24.141: Num Ticks for Reg update and deleting 0 size files : 31 >>24.172: ---- Old Information In The Registry ------ >>24.172: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) >>24.172: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) >>24.172: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) >>24.172: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) >>24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) >>24.188: Destination: >>24.188: ---- New Information In The Registry ------ >>24.188: Source:C:\WINDOWS\system32\SET10.tmp (5.1.2600.2505) >>24.188: Destination:C:\WINDOWS\system32\newdev.dll (5.1.2600.2180) >>24.188: Source:C:\WINDOWS\system32\SET1F.tmp (5.1.2600.2567) >>24.188: Destination:C:\WINDOWS\system32\srsvc.dll (5.1.2600.2180) >>24.188: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180) >>24.188: Destination: >>25.610: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is >>empty nothing to do. >>25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was >>no-delay replaced reboot is required. >>25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was >>no-delay replaced reboot is required. >>25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was >>no-delay replaced reboot is required. >>25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was >>no-delay replaced reboot is required. >>25.610: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was >>no-delay replaced reboot is required. >>25.610: DoInstallation: A reboot is required to complete the installation >>of one or more files. >>25.610: UpdateSpUpdSvcInf: Source >>[ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to >>do. >>25.641: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart >>= 0 >>0.469: >>================================================================================ >>0.469: 2007/08/23 12:00:57.718 (local) >>0.469: c:\eab8a065d81cccedc8cc26\UPDATE\update.exe (version 6.1.22.4) >>0.469: Hotfix started with following command line: >>5.313: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with >>error 0x2 >>5.313: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with >>error 0x2 >>5.313: DoInstallation: CleanPFR failed: 0x2 >>5.344: SetProductTypes: InfProductBuildType=BuildType.Sel >>5.359: SetAltOsLoaderPath: No section uses DirId 65701 done. >>5.391: DoInstallation: FetchSourceURL for >>c:\eab8a065d81cccedc8cc26\update\update_wxp.inf failed >>5.391: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: >>0xe0000102 >>5.391: BuildCabinetManifest: update.url absent >>5.391: Starting AnalyzeComponents >>5.391: AnalyzePhaseZero used 0 ticks >>5.391: No c:\windows\INF\updtblk.inf file. >>5.391: SetupFindFirstLine in LoadExclusionList Failed with error: >>0xe0000102 >>5.391: SetupFindFirstLine in LoadExclusionList Failed with error: >>0xe0000102 >>25.281: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT >>trusts inf c:\windows\inf\oem1.inf of device >>PCI\VEN_1002&DEV_4372&SUBSYS_30A4103C&REV_11\3&13C0B0C5&0&A0 >>26.359: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem40.CAT >>trusts inf c:\windows\inf\oem40.inf of device >>PCI\VEN_1002&DEV_4372&SUBSYS_30AE103C&REV_11\3&13C0B0C5&0&A0 >>37.344: Failed to query DriverPath of ROOT\IMAGE\0001 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_AMON\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_ASPI32\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_EABFILTR\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_EECTRL\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2 >>37.344: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_IKHLAYER\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_IP6FW\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_MCHINJDRV\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NOD32DRV\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_PCMCIA\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_SS420\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_TCPIP6\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2 >>37.359: Failed to query DriverPath of ROOT\LEGACY_TMCOMM\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_TRUECRYPT\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_TVICHW32\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_VSDATANT\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2 >>37.375: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2 >>38.953: SetupVerifyInfFile failed with error 0x490 for oem21.inf of device >>ROOT\SYSTEM\0003 >>39.750: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem21.inf of device ROOT\SYSTEM\0003 >>39.813: SetupVerifyInfFile failed with error 0x490 for oem22.inf of device >>ROOT\SYSTEM\0004 >>40.563: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem22.inf of device ROOT\SYSTEM\0004 >>40.625: SetupVerifyInfFile failed with error 0x490 for oem39.inf of device >>ROOT\SYSTEM\0005 >>41.375: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem39.inf of device ROOT\SYSTEM\0005 >>51.266: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\5&2B9568F6&0&1 >>52.328: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\5&3A9BE360&0&2 >>53.281: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&10B8F0C9&0&1 >>54.188: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&10B8F0C9&0&2 >>56.734: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&10B8F0C9&0&4 >>57.766: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&27742126&0&1 >>58.688: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&27742126&0&2 >>59.609: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&27742126&0&3 >>60.563: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&37775902&0&1 >>61.656: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&37775902&0&2 >>62.844: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&37775902&0&3 >>63.781: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&CAE382F&0&1 >>64.906: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&CAE382F&0&2 >>65.813: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT >>trusts inf c:\windows\inf\oem48.inf of device >>USB\VID_046D&PID_08AE\6&CAE382F&0&4 >>105.172: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 >>107.188: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&2B9568F6&0&1 >>107.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 >>109.031: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\5&3A9BE360&0&2 >>109.047: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 >>110.891: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&1 >>110.922: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 >>112.547: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&2 >>112.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 >>115.203: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&3 >>115.234: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 >>116.891: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&10B8F0C9&0&4 >>116.906: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&24411387&0&1 >>118.703: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&1 >>118.719: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&24411387&0&2 >>120.391: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&2 >>120.406: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&24411387&0&3 >>122.188: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&3 >>122.203: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&24411387&0&4 >>123.875: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&24411387&0&4 >>123.891: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&27742126&0&2 >>125.547: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&2 >>125.563: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&27742126&0&4 >>127.344: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&27742126&0&4 >>127.359: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&39C03798&0&2 >>129.063: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&39C03798&0&2 >>129.078: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&CAE382F&0&1 >>130.750: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&1 >>130.781: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&CAE382F&0&2 >>132.422: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&2 >>132.453: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&CAE382F&0&3 >>134.250: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&3 >>134.266: SetupVerifyInfFile failed with error 0x490 for agfascan.inf of >>device USB\VID_06BD&PID_0100\6&CAE382F&0&4 >>136.016: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\agfascan.inf of device USB\VID_06BD&PID_0100\6&CAE382F&0&4 >>137.281: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\5&2B9568F6&0&1 >>138.391: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\5&3A9BE360&0&2 >>139.375: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&10B8F0C9&0&1 >>140.422: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&10B8F0C9&0&2 >>141.406: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&10B8F0C9&0&3 >>142.391: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&10B8F0C9&0&4 >>144.891: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&24411387&0&1 >>145.953: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&24411387&0&2 >>146.938: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&24411387&0&3 >>147.906: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&24411387&0&4 >>148.875: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&27742126&0&2 >>150.453: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&37775902&0&1 >>151.516: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&39C03798&0&2 >>152.531: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&39C03798&0&4 >>153.531: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&CAE382F&0&1 >>154.547: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&CAE382F&0&3 >>155.547: Third Party Provider = Tiger Jet Network for >>USB\VID_06E6&PID_C31C\6&CAE382F&0&4 >>156.234: CreateUninstall = 1,Directory = >>C:\WINDOWS\$MSI31Uninstall_KB893803v2$ >>157.250: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\6&1B50D3D1&0&0000 >>158.359: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\6&715AD47&0&0000 >>159.406: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\7&11CB955&0&0000 >>160.469: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\7&17442212&0&0000 >>161.703: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&1AAF4C59&0&0000 >>162.797: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&1BC0614F&0&0000 >>163.891: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&23F360AA&0&0000 >>165.000: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\7&29FDD2B7&0&0000 >>166.094: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&2C4F1BDE&0&0000 >>167.203: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&2D68FCFE&0&0000 >>168.297: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&3B1CD20A&0&0000 >>169.391: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&487E39C&0&0000 >>170.484: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\7&48A716D&0&0000 >>171.563: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&7F59BB4&0&0000 >>172.656: SetupVerifyInfFile failed with error 0x490 for >>c:\windows\inf\oem29.inf of device >>USB\VID_06E6&PID_C31C&MI_00\7&9B2FFFB&0&0000 >>173.750: Third Party Provider = TigerJet for >>USB\VID_06E6&PID_C31C&MI_00\7&BDDF611&0&0000 >>176.594: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem33.CAT >>trusts inf c:\windows\inf\oem33.inf of device >>USB\VID_0BB4&PID_0BCE\6&27742126&0&3 >>211.734: Failed to query DriverPath of >>USBSTOR\DISK&VEN_&PROD_&REV_\152D203380B6&0 0x2 >>212.328: OEM file scan used 206937 ticks >>212.969: AnalyzePhaseOne: used 207578 ticks >>212.969: AnalyzeComponents: Hotpatch analysis disabled skipping. >>212.969: AnalyzeComponents: Hotpatching is disabled. >>212.969: AnalyzePhaseTwo used 0 ticks >>212.969: AnalyzePhaseThree used 0 ticks >>212.969: AnalyzePhaseFive used 0 ticks >>212.969: AnalyzePhaseSix used 0 ticks >>212.969: AnalyzeComponents used 207578 ticks >>212.969: Downloading 0 files >>212.969: bPatchMode = FALSE >>212.969: Inventory complete: ReturnStatus=0, 207578 ticks >>212.969: Num Ticks for invent : 207578 >>212.969: Conditional load of section MSI.Reg.Install.Condition succeeded >>212.969: Allocation size of drive C: is 4096 bytes, free space = >>17519378432 bytes >>212.984: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. >>212.984: Drive C: free 16707MB req: 5MB w/uninstall: NOT CALCULATED. >>212.984: CabinetBuild complete >>212.984: Num Ticks for Cabinet build : 15 >>212.984: DynamicStrings section not defined or empty. >>213.578: FileInUse:: need to restart already, turn off >>213.578: FileInUse:: Add to list - Service Name: msiserver >>214.578: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll >>failed: 0xe0000102 >>214.672: Num Ticks for Backup : 1688 >>224.828: Num Ticks for creating uninst inf : 10156 >>224.828: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0 >>224.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll >>failed: 0xe0000102 >>224.938: PFE2: Not avoiding Per File Exceptions. >>224.953: GetCatVersion: Failed to retrieve version information from >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat >>with error 0x57 >>225.859: Copied file: C:\WINDOWS\system32\msi.dll >>226.000: Copied file: C:\WINDOWS\system32\msiexec.exe >>226.078: Copied file: C:\WINDOWS\system32\msihnd.dll >>226.156: Copied file: C:\WINDOWS\system32\msimsg.dll >>226.188: Copied file: C:\WINDOWS\system32\msisip.dll >>226.219: Copied file: C:\WINDOWS\system32\DllCache\msi.dll >>226.297: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe >>226.328: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll >>226.344: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll >>226.375: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll >>226.375: DoInstallation: Installing assemblies with source root path: >>c:\eab8a065d81cccedc8cc26\ >>226.375: Num Ticks for Copying files : 1547 >>226.406: Num Ticks for Reg update and deleting 0 size files : 31 >>226.422: GetCatVersion: >>C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat >>has version of 0, this may indicate error converting version string. >>228.047: ---- Old Information In The Registry ------ >>228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) >>228.047: Destination: >>228.047: ---- New Information In The Registry ------ >>228.047: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180) >>228.047: Destination: >>232.313: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is >>empty nothing to do. >>232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was >>no-delay replaced reboot is required. >>232.313: IsRebootRequiredForFileQueue: >>c:\windows\system32\dllcache\msisip.dll was no-delay replaced reboot is >>required. >>232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was >>no-delay replaced reboot is required. >>232.313: IsRebootRequiredForFileQueue: >>c:\windows\system32\dllcache\msimsg.dll was no-delay replaced reboot is >>required. >>232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was >>no-delay replaced reboot is required. >>232.313: IsRebootRequiredForFileQueue: >>c:\windows\system32\dllcache\msihnd.dll was no-delay replaced reboot is >>required. >>232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was >>no-delay replaced reboot is required. >>232.313: IsRebootRequiredForFileQueue: >>c:\windows\system32\dllcache\msiexec.exe was no-delay replaced reboot is >>required. >>232.313: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was >>no-delay replaced reboot is required. >>232.313: IsRebootRequiredForFileQueue: >>c:\windows\system32\dllcache\msi.dll was no-delay replaced reboot is >>required. >>232.313: DoInstallation: A reboot is required to complete the installation >>of one or more files. >>232.313: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with >>error 0x2 >>232.313: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with >>error 0x2 >>232.313: UpdateSpUpdSvcInf: Source >>[ProcessesToRunAfterReboot.RebootNotRequired] section is empty nothing to >>do. >>253.922: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, >>ForceRestart = 0 >>Shutdown Initiated in Self Extractor >>*** >> >> >>"Matty" <matriarka@shaw.ca.invalid> wrote in message >>news:%23d7Elpb5HHA.980@TK2MSFTNGP06.phx.gbl... >> >>>Validation = ok >>>Downloaded and ran WindowsInstaller-KB893803-v2-x86.exe= ok >>>Restarted compu. >>> >>>Hey! It's finally gone from my Windows Update notices! And other update >>>notices were finally able to get through and appear in the list. >>> >>>Thank you. But why did I have to go through that? Why couldn't it be >>>installed the usual way - i.e, by clicking on the WinUpdate icon or by >>>going to the MS/Window update webpage? >>> >>>Other things in your post below: >>> >>>version of wuaueng.dll = 7.0.6000.381 >>> >>>Thank you. >>> >>> >>> >>> >>>"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message >>>news:uscpbCb5HHA.5424@TK2MSFTNGP02.phx.gbl... >>> >>>>Do the 'Validation Dance' and then download and SAVE Windows Installer >>>>3.1 Redistributable (v2) from: >>>>http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en >>>> >>>>After the download completes close all open programs and browsers >>>>Then run WindowsInstaller-KB893803-v2-x86.exe >>>>IF it still fails to install an installation log file will be created in >>>>WINDOWS and be named KB893803v2.log >>>>Post the contents of that log, please. >>>> >>>>Also, check the version of wuaueng.dll [You may need to show hidden >>>>files, folders, and system files in order to find it: >>>>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp ] >>>> >>>>The file is located in WINDOWS\system32 >>>>When you find it, right click it and choose Properties, then click the >>>>Version tab >>>>wuaueng.dll should now be at Version 7.0.6000.381 >>>> >>>>MowGreen [MVP 2003-2007] >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>> >>>>Matty wrote: >>>> >>>> >>>>>I had WinXP Home SP2 before. I have Win XP Pro SP2 now. I encountered >>>>>the >>>>>same problem with both. >>>>> >>>>>The yellow icon is always up telling me that updates are available. >>>>>And >>>>>yet >>>>>when I click on it and try o install MS Windows Installer 3.1, it says: >>>>> >>>>>"The following updates were not installed: MS Windows Installer 3.1" >>>>> >>>>>What do I do? >>>>> >>>>>Here's a portion of all the entries added to windowsupdate.log after I >>>>>tried >>>>>to install the update: >>>>> >>>>>2007-08-23 09:45:07:953 1556 924 Agent WARNING: Failed to evaluate >>>>>Installed >>>>>rule, updateId = {D72155F3-8AA8-4BF7-9972-0A696875B74E}.100, hr = >>>>>80241001 >>>>>2007-08-23 09:45:07:968 1556 924 EEHndlr FATAL: MSI DLL version is 3.0. >>>>>Version 3.1 is required. >>>>>2007-08-23 09:45:07:968 1556 924 Agent WARNING: Failed to evaluate >>>>>Installed >>>>>rule, updateId = {B627A8FF-19CD-45F5-A938-32879DD90123}.100, hr = >>>>>80241001 >>>>>2007-08-23 09:45:07:968 1556 924 Handler Attempting to create remote >>>>>handler >>>>>process as NGE\Si Ako in session 0 >>>>>2007-08-23 09:45:08:234 1784 ef8 Misc =========== Logging initialized >>>>>(build: 7.0.6000.381, tz: -0700) =========== >>>>>2007-08-23 09:45:08:234 1784 ef8 Misc = Process: >>>>>C:\WINDOWS\system32\wuauclt.exe >>>>>2007-08-23 09:45:08:234 1784 ef8 AUClnt FATAL: Error: 0x80004002. >>>>>wuauclt >>>>>handler: failed to spawn COM server >>>>>2007-08-23 09:45:08:250 1556 924 Handler FATAL: 0x80004002: ERROR: >>>>>Remote >>>>>update handler container process created (PID: 1784), but exited before >>>>>signaling event >>>>>2007-08-23 09:45:08:250 1556 b9c AU >>## RESUMED ## AU: Installing >>>>>update >>>>>[updateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}] >>>>>2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install skipped >>>>>2007-08-23 09:45:08:250 1556 b9c AU Install call completed. >>>>>2007-08-23 09:45:08:250 1556 924 Agent * WARNING: Exit code = >>>>>0x80004002 >>>>>2007-08-23 09:45:08:250 1556 b9c AU # WARNING: Install call failed, >>>>>reboot >>>>>required = No, error = 0x80004002 >>>>>2007-08-23 09:45:08:250 1556 b9c AU ######### >>>>>2007-08-23 09:45:08:250 1556 b9c AU ## END ## AU: Installing updates >>>>>[CallId = {CBBCC19A-9D76-4E1A-879C-4BA4D1AAED7D}] >>>>>2007-08-23 09:45:08:250 1556 b9c AU ############# >>>>>2007-08-23 09:45:08:250 1556 b9c AU Install complete for all calls, >>>>>reboot >>>>>NOT needed >>>>>2007-08-23 09:45:08:250 1556 924 Agent ********* >>>>>2007-08-23 09:45:08:250 1556 924 Agent ** END ** Agent: Installing >>>>>updates [CallerId = AutomaticUpdates] >>>>>2007-08-23 09:45:08:250 1556 924 Agent ************* >>>>>2007-08-23 09:45:08:250 1556 924 Agent WARNING: WU client failed >>>>>installing >>>>>updates with error 0x80004002 >>>>> >>>>> >>> >>> >>> >>> >> > >
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