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Posted

When I try to update windows XP home on my laptop I get the following message"

 

 

The website has encountered a problem and cannot display the page you are

trying to view. The options provided below might help you solve the problem.

For self-help options:

 

Frequently Asked Questions

 

Find Solutions

 

Windows Update Newsgroup

For assisted support options:

 

Microsoft Online Assisted Support (no-cost for Windows Update issues)

 

Read more about steps you can take to resolve this problem (error number

0x80072EFD) yourself.

 

I also get the message that IE 7 cannot display the page when I surf from

one url to another.

 

Is there a solution to these problems?

 

Plea notify me at monty5@bellsouth.net

Guest PA Bear
Posted

> Read more about steps you can take to resolve this problem (error number

> 0x80072EFD) yourself.

 

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error

0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when

you try to use the Windows Update Web site or the Microsoft Update Web site:

http://support.microsoft.com/?kbid=836941

 

=====================================

> I also get the message that IE 7 cannot display the page when I surf from

> one url to another.

 

1. Does this behavior persist if you start IE7 in No Add-ons mode?

 

To start IE7 in No Add-ons mode:

 

Right-click on the blue IE desktop icon and select Start without Add-ons or

 

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No

add-ons).

 

More:

 

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

 

2. Does the problem persist if you Reset IE7 Settings (RIES)?

http://support.microsoft.com/kb/923737 <= Read before using!

 

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)

all toolbars and © all third-party Windows Themes (including Window

Blinds) and don't reinstall IE7, does this behavior persist?

 

Uninstalling IE7

http://www.ie-vista.com/kbase2.html

 

How to uninstall Internet Explorer 7:

http://support.microsoft.com/kb/927177

 

IE7 (Un)Installation and Anti-Malware Applications:

http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

 

 

monty wrote:

> When I try to update windows XP home on my laptop I get the following

> message"

>

> The website has encountered a problem and cannot display the page you are

> trying to view. The options provided below might help you solve the

> problem.

> For self-help options:

>

> Frequently Asked Questions

>

> Find Solutions

>

> Windows Update Newsgroup

> For assisted support options:

>

> Microsoft Online Assisted Support (no-cost for Windows Update issues)

>

> Read more about steps you can take to resolve this problem (error number

> 0x80072EFD) yourself.

>

> I also get the message that IE 7 cannot display the page when I surf from

> one url to another.

>

> Is there a solution to these problems?

>

> Plea notify me at monty5@bellsouth.net

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