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Microsoft Windows Bulletin Board

Canot open word attachment in Outlook after update


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Guest michaelk
Posted

Hello,

 

I'm from Germany and I got a serious problem after installing the updates

from August, 22, 2007.

 

After installing the updates, my Outlook (2003) as part of Office 2003 Small

Business Edition, shows a strange behaviour:

Outlook cannot open Word-documents attached to the mails.

The message sounds as follows:

 

There's an error during opening the file.

Please try one of the following steps:

Make sure you have enough rights to open the file!

Is there enough diskspace?

Open the file with recovery-textconverter.

 

Well I'm logged in as administrator. The disk has enough space (nearly 50%

used).

Opening the file with the recovery-textconverter option in word results in

nothing.

 

What can I do?

 

Thanks in advance.

 

cu

Michael

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