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No connection after windows update


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Posted

Hi,

 

I ran windows update yesterday on my system, running Windows XP Pro,

restarted the system as requested. Since the restart I cannot get a

connection to the internet, I am connected on ethernet, the LAN status says

connected and DHCP assigns IP but cannot get onto any webpage?

 

The status display states packet exchange for both send and receive.

Guest PA Bear
Posted

Which updates did you install? Are they listed in Add/Remove Programs (with

Show Updates checked)?

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

kde wrote:

> Hi,

>

> I ran windows update yesterday on my system, running Windows XP Pro,

> restarted the system as requested. Since the restart I cannot get a

> connection to the internet, I am connected on ethernet, the LAN status

> says

> connected and DHCP assigns IP but cannot get onto any webpage?

>

> The status display states packet exchange for both send and receive.

Posted

Hi,

 

Same thing is happening to my friend .. he had an update 2 days ago.. since

then he cannot connect to the internet ... however he can contact others via

msn ... (this is how i am passing on the msg)

 

the update were KB933360 and KB939683

 

he is using xp home

 

"sun"

 

"kde" wrote:

> Hi,

>

> I ran windows update yesterday on my system, running Windows XP Pro,

> restarted the system as requested. Since the restart I cannot get a

> connection to the internet, I am connected on ethernet, the LAN status says

> connected and DHCP assigns IP but cannot get onto any webpage?

>

> The status display states packet exchange for both send and receive.

>

>

Posted

The user is remote I will double check the updates that were installed, she

did tell me that on the restart an error message was displayed, but was too

quick to read fully as the system was restarting, but was to the effect

something could not be applied?!?

 

After the restart she has not been able to get any connection out, LAN

Connection states connected and shows packets exchanges for send and receive

but won't actually connect?

 

I didn't just want to use the restore point feature, if it's say a rollback

on the ethernet card driver?

 

Looking for other solutions as have seen this posted a few times on here?!?

 

Thanks.

 

"Sun" wrote:

> Hi,

>

> Same thing is happening to my friend .. he had an update 2 days ago.. since

> then he cannot connect to the internet ... however he can contact others via

> msn ... (this is how i am passing on the msg)

>

> the update were KB933360 and KB939683

>

> he is using xp home

>

> "sun"

>

> "kde" wrote:

>

> > Hi,

> >

> > I ran windows update yesterday on my system, running Windows XP Pro,

> > restarted the system as requested. Since the restart I cannot get a

> > connection to the internet, I am connected on ethernet, the LAN status says

> > connected and DHCP assigns IP but cannot get onto any webpage?

> >

> > The status display states packet exchange for both send and receive.

> >

> >

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