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security update installation failures


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Posted

security update for microsoft . NET framework, version 1.0 service pack3

(KB928367) is continually not installing. Receive message: Installation

failure Error Code: 0x66A , over and over. Any solutons would be greatly

appreciated.

Guest MowGreen [MVP]
Posted

Which Version of Windows is installed, Windows Vista, Windows Server

2003, Windows XP, or Windows 2000 ?

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Bink wrote:

> security update for microsoft . NET framework, version 1.0 service pack3

> (KB928367) is continually not installing. Receive message: Installation

> failure Error Code: 0x66A , over and over. Any solutons would be greatly

> appreciated.

Guest MowGreen [MVP]
Posted

Go to Start > Run > copy and paste the below into the Open: line

 

%windir%\msxml4-KB936181-enu.LOG

 

Click OK

Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

Bink.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Bink wrote:

> security update for microsoft . NET framework, version 1.0 service pack3

> (KB928367) is continually not installing. Receive message: Installation

> failure Error Code: 0x66A , over and over. Any solutons would be greatly

> appreciated.

Guest s2000ap
Posted

Hi Mow, you can have mine.

 

2007-09-07 15:59:53:890 988 14d4 Agent *************

2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-09-07 15:59:53:890 988 14d4 Agent *********

2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

2007-09-07 15:59:53:937 988 14d4 Agent *

{5F619881-161A-4241-ABFD-237B7B8B1597}.104

2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

handler process as TV1\derek in session 0

2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

(build: 7.0.6000.381, tz: +1000) ===========

2007-09-07 16:00:08:296 5384 151c Misc = Process:

C:\WINNT\system32\wuauclt.exe

2007-09-07 16:00:08:296 5384 151c Misc = Module:

C:\WINNT\system32\wuaueng.dll

2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

Install

2007-09-07 16:00:08:296 5384 151c Handler :::::::::

2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

completed. Return code = 0x00000643, Result = Failed, Reboot required = false

2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

0x80070643 / 0x00000643

2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

2007-09-07 16:00:24:312 5384 151c Handler :::::::::

2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

Install

2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

2007-09-07 16:00:24:468 988 1254 AU Install call completed.

2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

reboot required = No, error = 0x00000000

2007-09-07 16:00:24:468 988 1254 AU #########

2007-09-07 16:00:24:468 988 14d4 Agent *********

2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-09-07 16:00:24:468 988 14d4 Agent *************

2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

[CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

2007-09-07 16:00:24:468 988 1254 AU #############

2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

NOT needed

2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

2007-09-07 07:00:00

2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

{AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

Install Installation Failure: Windows failed to install the following update

with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

Service Pack 2 (KB936181).

2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

(non-interactive)

2007-09-07 16:01:23:609 988 960 AU #############

2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

2007-09-07 16:01:23:609 988 960 AU #########

2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

2007-09-07 16:01:23:671 988 b84 Agent *************

2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-09-07 16:01:23:671 988 b84 Agent *********

2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

priority = No

2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

IsAssigned=1 and RebootRequired=1"

2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

{7971F918-A847-4430-9279-4A52D1EFE18D}

2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

0x00000000

2007-09-07 16:01:24:062 988 960 AU AU received handle event

2007-09-07 16:01:27:859 988 b84 Agent * Added update

{2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

in search evaluated appl. rules of 609 out of 922 deployed entities

2007-09-07 16:01:27:859 988 b84 Agent *********

2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-09-07 16:01:27:859 988 b84 Agent *************

2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

2007-09-07 16:01:27:875 988 1254 AU #########

2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

2007-09-07 16:01:27:875 988 1254 AU #############

2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

2007-09-07 07:00:00

2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

HasDeadline=0, IsMinor=0

2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

(NOT for Ux)

2007-09-07 16:01:27:875 988 1254 AU #############

2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

2007-09-07 16:01:27:875 988 1254 AU #########

2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

2007-09-07 16:01:27:906 988 b84 DnldMgr *************

2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

updates [CallerId = AutomaticUpdates]

2007-09-07 16:01:27:906 988 b84 DnldMgr *********

2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

{B8121172-A2FC-4352-9C06-FC25F1824459}

2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

{7971F918-A847-4430-9279-4A52D1EFE18D}

2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

2007-09-07 16:01:27:906 988 b84 Agent *

{5F619881-161A-4241-ABFD-237B7B8B1597}.104

2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

0x00000000

2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

{2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

{B8121172-A2FC-4352-9C06-FC25F1824459}

2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

2007-09-07 07:00:00

2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

'Download Progress'

2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

already downloaded and are valid.

2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

2007-09-07 16:01:28:234 988 1254 AU #########

2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

2007-09-07 16:01:28:234 988 1254 AU #############

2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

2007-09-07 07:00:00

2007-09-07 16:01:28:234 988 b84 Agent *********

2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

updates [CallerId = AutomaticUpdates]

2007-09-07 16:01:28:234 988 b84 Agent *************

2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

'Install Approval'

2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

{5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

Install Installation Ready: The following updates are downloaded and ready

for installation. This computer is currently scheduled to install these

updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

'Install Approval', session id = 0x0

2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: +1000) ===========

2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

C:\WINNT\system32\wuauclt.exe

2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: +1000) ===========

2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

C:\WINNT\system32\wuauclt.exe

2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

C:\WINNT\system32\wucltui.dll

2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

return = 0x00000000

2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

 

16:00:29:328 seems to be the start of the trouble....

 

 

"MowGreen [MVP]" wrote:

> Go to Start > Run > copy and paste the below into the Open: line

>

> %windir%\msxml4-KB936181-enu.LOG

>

> Click OK

> Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

> Bink.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

>

> Bink wrote:

>

> > security update for microsoft . NET framework, version 1.0 service pack3

> > (KB928367) is continually not installing. Receive message: Installation

> > failure Error Code: 0x66A , over and over. Any solutons would be greatly

> > appreciated.

>

Guest MowGreen [MVP]
Posted

That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

The errors shown are generic rather than specific.

0x00000643 and 0x8024200B translate to

Fatal installation error and the update failed to install.

We know that already <w>

Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

the specific error.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

s2000ap wrote:

> Hi Mow, you can have mine.

>

> 2007-09-07 15:59:53:890 988 14d4 Agent *************

> 2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

> updates [CallerId = AutomaticUpdates]

> 2007-09-07 15:59:53:890 988 14d4 Agent *********

> 2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

> 2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

> Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> 2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

> {2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> 2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

> 2007-09-07 15:59:53:937 988 14d4 Agent *

> {5F619881-161A-4241-ABFD-237B7B8B1597}.104

> 2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

> handler process as TV1\derek in session 0

> 2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

> updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

> 2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

> (build: 7.0.6000.381, tz: +1000) ===========

> 2007-09-07 16:00:08:296 5384 151c Misc = Process:

> C:\WINNT\system32\wuauclt.exe

> 2007-09-07 16:00:08:296 5384 151c Misc = Module:

> C:\WINNT\system32\wuaueng.dll

> 2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

> 2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

> Install

> 2007-09-07 16:00:08:296 5384 151c Handler :::::::::

> 2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

> 2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

> completed. Return code = 0x00000643, Result = Failed, Reboot required = false

> 2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

> [updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

> 2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

> 0x80070643 / 0x00000643

> 2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

> 2007-09-07 16:00:24:312 5384 151c Handler :::::::::

> 2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

> Install

> 2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

> 2007-09-07 16:00:24:468 988 1254 AU Install call completed.

> 2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

> reboot required = No, error = 0x00000000

> 2007-09-07 16:00:24:468 988 1254 AU #########

> 2007-09-07 16:00:24:468 988 14d4 Agent *********

> 2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

> updates [CallerId = AutomaticUpdates]

> 2007-09-07 16:00:24:468 988 14d4 Agent *************

> 2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

> [CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

> 2007-09-07 16:00:24:468 988 1254 AU #############

> 2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

> NOT needed

> 2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

> 2007-09-07 07:00:00

> 2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

> {AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

> 16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

> Install Installation Failure: Windows failed to install the following update

> with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

> Service Pack 2 (KB936181).

> 2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

> (non-interactive)

> 2007-09-07 16:01:23:609 988 960 AU #############

> 2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

> 2007-09-07 16:01:23:609 988 960 AU #########

> 2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

> [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> 2007-09-07 16:01:23:671 988 b84 Agent *************

> 2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2007-09-07 16:01:23:671 988 b84 Agent *********

> 2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

> priority = No

> 2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

> IsAssigned=1 and RebootRequired=1"

> 2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

> {7971F918-A847-4430-9279-4A52D1EFE18D}

> 2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

> 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

> 0x00000000

> 2007-09-07 16:01:24:062 988 960 AU AU received handle event

> 2007-09-07 16:01:27:859 988 b84 Agent * Added update

> {2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

> 2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

> in search evaluated appl. rules of 609 out of 922 deployed entities

> 2007-09-07 16:01:27:859 988 b84 Agent *********

> 2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2007-09-07 16:01:27:859 988 b84 Agent *************

> 2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

> updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> 2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

> 2007-09-07 16:01:27:875 988 1254 AU #########

> 2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

> [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> 2007-09-07 16:01:27:875 988 1254 AU #############

> 2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

> 2007-09-07 07:00:00

> 2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

> updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

> HasDeadline=0, IsMinor=0

> 2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

> (NOT for Ux)

> 2007-09-07 16:01:27:875 988 1254 AU #############

> 2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

> 2007-09-07 16:01:27:875 988 1254 AU #########

> 2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

> 2007-09-07 16:01:27:906 988 b84 DnldMgr *************

> 2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

> updates [CallerId = AutomaticUpdates]

> 2007-09-07 16:01:27:906 988 b84 DnldMgr *********

> 2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

> {B8121172-A2FC-4352-9C06-FC25F1824459}

> 2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

> {7971F918-A847-4430-9279-4A52D1EFE18D}

> 2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

> 2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

> Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> 2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

> {2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> 2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

> 2007-09-07 16:01:27:906 988 b84 Agent *

> {5F619881-161A-4241-ABFD-237B7B8B1597}.104

> 2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

> Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

> 2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

> 0x00000000

> 2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

> {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

> {B8121172-A2FC-4352-9C06-FC25F1824459}

> 2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

> 2007-09-07 07:00:00

> 2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

> 'Download Progress'

> 2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

> 2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

> 2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

> job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

> 2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

> already downloaded and are valid.

> 2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

> [updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

> 2007-09-07 16:01:28:234 988 1254 AU #########

> 2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

> 2007-09-07 16:01:28:234 988 1254 AU #############

> 2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

> 2007-09-07 07:00:00

> 2007-09-07 16:01:28:234 988 b84 Agent *********

> 2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

> updates [CallerId = AutomaticUpdates]

> 2007-09-07 16:01:28:234 988 b84 Agent *************

> 2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

> 'Install Approval'

> 2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

> {5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

> 16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> Install Installation Ready: The following updates are downloaded and ready

> for installation. This computer is currently scheduled to install these

> updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

> Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> 2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

> 'Install Approval', session id = 0x0

> 2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

> (build: 7.0.6000.381, tz: +1000) ===========

> 2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

> C:\WINNT\system32\wuauclt.exe

> 2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

> 2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

> (build: 7.0.6000.381, tz: +1000) ===========

> 2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

> C:\WINNT\system32\wuauclt.exe

> 2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

> C:\WINNT\system32\wucltui.dll

> 2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

> 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

> return = 0x00000000

> 2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

> clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

>

> 16:00:29:328 seems to be the start of the trouble....

>

>

> "MowGreen [MVP]" wrote:

>

>

>>Go to Start > Run > copy and paste the below into the Open: line

>>

>>%windir%\msxml4-KB936181-enu.LOG

>>

>>Click OK

>>Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

>>Bink.

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> *-343-* FDNY

>>Never Forgotten

>>===============

>>

>>

Guest s2000ap
Posted

Thanks Mow, here it is.. Learning a bit, needs problems like these to learn.

 

MSI (s) (B8:4C) [18:26:54:687]: PROPERTY CHANGE: Deleting UpdateStarted

property. Its current value is '1'.

Action ended 18:26:54: INSTALL. Return value 3.

Property(S): ProductName = MSXML 4.0 SP2 (KB936181)

Property(S): ProductCode = {C04E32E0-0416-434D-AFB9-6969D703A9EF}

Property(S): Manufacturer = Microsoft Corporation

Property(S): ProductVersion = 4.20.9848.0

Property(S): ProductLanguage = 1033

Property(S): BannerBitmap = bannrbmp

Property(S): IAgree = No

Property(S): ProductID = none

Property(S): ARPHELPLINK = http://support.microsoft.com/kb/936181

Property(S): ButtonText_Back = < &Back

Property(S): ButtonText_Browse = Br&owse

Property(S): ButtonText_Cancel = Cancel

Property(S): ButtonText_Exit = &Exit

Property(S): ButtonText_Finish = &Finish

Property(S): ButtonText_Ignore = &Ignore

Property(S): ButtonText_Install = &Install

Property(S): ButtonText_InstallNow = &Install Now

Property(S): ButtonText_Next = &Next >

Property(S): ButtonText_No = &No

Property(S): ButtonText_OK = OK

Property(S): ButtonText_Remove = &Remove

Property(S): ButtonText_Reset = &Reset

Property(S): ButtonText_Resume = &Resume

Property(S): ButtonText_Retry = &Retry

Property(S): ButtonText_Return = &Return

Property(S): ButtonText_Yes = &Yes

Property(S): CompleteSetupIcon = completi

Property(S): CustomSetupIcon = custicon

Property(S): DialogBitmap = dlgbmp

Property(S): DlgTitleFont = {&DlgFontBold8}

Property(S): ExclamationIcon = exclamic

Property(S): InfoIcon = info

Property(S): InstallerIcon = insticon

Property(S): INSTALLLEVEL = 3

Property(S): InstallModeTxt_1 = Custom

Property(S): InstallModeVal = InstallModeTxt_1

Property(S): InstallModeTxt_2 = Complete

Property(S): InstallModeTxt_3 = Server Image

Property(S): InstallModeTxt_4 = Change

Property(S): InstallModeTxt_5 = Repair

Property(S): InstallModeTxt_6 = Remove

Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

Property(S): Progress1Txt_1 = Installing

Property(S): Progress1 = Progress1Txt_1

Property(S): Progress2Txt_1 = installs

Property(S): Progress2 = Progress2Txt_1

Property(S): Progress1Txt_2 = Changing

Property(S): Progress2Txt_2 = changes

Property(S): Progress1Txt_3 = Repairing

Property(S): Progress2Txt_3 = repairs

Property(S): Progress1Txt_4 = Removing

Property(S): Progress2Txt_4 = removes

Property(S): PROMPTROLLBACKCOST = P

Property(S): RemoveIcon = removico

Property(S): RepairIcon = repairic

Property(S): Setup = Setup

Property(S): Wizard = Setup Wizard

Property(S): DefaultUIFont = DlgFont8

Property(S): ErrorDialog = ErrorDlg

Property(S): TARGETDIR = f:\

Property(S): COMPANYNAME = s2000ap

Property(S): USERNAME = derek

Property(S): APPS_TEST = 1

Property(S): VersionNT = 501

Property(S): SecureCustomProperties = MSXML4SP2

Property(S): UpgradeCode = {7CE723E3-E56B-432C-9F24-78C0606045A5}

Property(S): ALLUSERS = 1

Property(S): WINHTTP_51 = WinHttpRequest Component version 5.1

Property(S): MSXML = C:\Program Files\MSXML 4.0\

Property(S): SourceDir = f:\be57af9a03a25c47d7fde4fb8b676b\

Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\

Property(S): ProgramFilesFolder = C:\Program Files\

Property(S): ProductState = -1

Property(S): PackageCode = {CCDE7E63-F602-4EB2-A408-0BC68F4F7001}

Property(S): SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7 =

C:\WINNT\system32\

Property(S): SystemFolder.781A0624_31FF_4712_BFFD_31C829FFDBF1 =

C:\WINNT\system32\

Property(S): SystemFolder.FA0F135B_0C6B_485B_9A27_5A4A5044D5AB =

C:\WINNT\system32\

Property(S): WinSxsDirectory.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\

Property(S): payload_ul.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_b7e811287b298060\

Property(S): payload.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_Microsoft.MSXML2_6bd6b9abf345378f_4.20.9848.0_x-ww_1b897e9a\

Property(S): WinSxsManifests.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Manifests\

Property(S): WindowsFolder.7B298060_1128_B7E8_FF6B_D6B9ABF34537 = C:\WINNT\

Property(S): SystemFolder.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\system32\

Property(S): WinSxsPolicies.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\

Property(S): policydir.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\x86_Microsoft.MSXML2_6bd6b9abf345378f_x-ww_b261cf09\

Property(S): policydir_ul.7B298060_1128_B7E8_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_Microsoft.MSXML2_6bd6b9abf345378f_4.20.9848.0_x-ww_1b897e9a\

Property(S): WinSxsDirectory.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\

Property(S): payload_ul.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6\

Property(S): payload.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.0.0_x-ww_29c3ad6a\

Property(S): WinSxsManifests.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Manifests\

Property(S): WindowsFolder.DA6654F6_456F_3658_FF6B_D6B9ABF34537 = C:\WINNT\

Property(S): SystemFolder.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\system32\

Property(S): WinSxsPolicies.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\

Property(S): policydir.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\x86_Microsoft.MSXML2R_6bd6b9abf345378f_x-ww_f529d679\

Property(S): policydir_ul.DA6654F6_456F_3658_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.0.0_x-ww_29c3ad6a\

Property(S): WinSxsDirectory.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\

Property(S): payload_ul.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_a6e6a8980e994a5d\

Property(S): WinSxsPolicies.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\

Property(S): policydir.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Policies\x86_policy.4.20.Microsoft.MSXML2_6bd6b9abf345378f_x-ww_88e8eab8\

Property(S): WindowsFolder.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 = C:\WINNT\

Property(S): SystemFolder.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\system32\

Property(S): WinSxsManifests.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\Manifests\

Property(S): payload.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_policy.4.20.Microsoft.MSXML2_6bd6b9abf345378f_4.20.9848.0_x-ww_02784eab\

Property(S): policydir_ul.0E994A5D_A898_A6E6_FF6B_D6B9ABF34537 =

C:\WINNT\winsxs\x86_policy.4.20.Microsoft.MSXML2_6bd6b9abf345378f_4.20.9848.0_x-ww_02784eab\

Property(S): DesktopFolder.4576A2F1_959E_4BCA_94A9_596523761901 =

C:\Documents and Settings\All Users\Desktop\

Property(S): ProgramMenuFolder.4576A2F1_959E_4BCA_94A9_596523761901 =

C:\Documents and Settings\All Users\Start Menu\Programs\

Property(S): MenuMSXML.4576A2F1_959E_4BCA_94A9_596523761901 = C:\Documents

and Settings\All Users\Start Menu\Programs\MSXML 4.0\

Property(S): DOC.4576A2F1_959E_4BCA_94A9_596523761901 = C:\Program

Files\MSXML 4.0\doc\

Property(S): LIB.4576A2F1_959E_4BCA_94A9_596523761901 = C:\Program

Files\MSXML 4.0\lib\

Property(S): INC.4576A2F1_959E_4BCA_94A9_596523761901 = C:\Program

Files\MSXML 4.0\inc\

Property(S): CommonFilesFolder = C:\Program Files\Common Files\

Property(S): MicrosoftShared.3FB7DAB3_19E7_40A0_8730_4482CE77AC59 =

C:\Program Files\Common Files\Microsoft Shared\

Property(S): MSDN.3FB7DAB3_19E7_40A0_8730_4482CE77AC59 = C:\Program

Files\Common Files\Microsoft Shared\MSDN\

Property(S): Date = 9/7/2007

Property(S): PackagecodeChanging = 1

Property(S): REBOOT = ReallySuppress

Property(S): CURRENTDIRECTORY = f:\be57af9a03a25c47d7fde4fb8b676b

Property(S): CLIENTUILEVEL = 3

Property(S): CLIENTPROCESSID = 5156

Property(S): VersionDatabase = 200

Property(S): VersionMsi = 3.01

Property(S): WindowsBuild = 2600

Property(S): ServicePackLevel = 2

Property(S): ServicePackLevelMinor = 0

Property(S): MsiNTProductType = 1

Property(S): WindowsFolder = C:\WINNT\

Property(S): WindowsVolume = C:\

Property(S): SystemFolder = C:\WINNT\system32\

Property(S): System16Folder = C:\WINNT\system\

Property(S): RemoteAdminTS = 1

Property(S): TempFolder = C:\WINNT\TEMP\

Property(S): AppDataFolder =

C:\WINNT\system32\config\systemprofile\Application Data\

Property(S): FavoritesFolder =

C:\WINNT\system32\config\systemprofile\Favorites\

Property(S): NetHoodFolder = C:\WINNT\system32\config\systemprofile\NetHood\

Property(S): PersonalFolder = C:\WINNT\system32\config\systemprofile\My

Documents\

Property(S): PrintHoodFolder =

C:\WINNT\system32\config\systemprofile\PrintHood\

Property(S): RecentFolder = C:\WINNT\system32\config\systemprofile\Recent\

Property(S): SendToFolder = C:\WINNT\system32\config\systemprofile\SendTo\

Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\

Property(S): CommonAppDataFolder = C:\Documents and Settings\All

Users\Application Data\

Property(S): LocalAppDataFolder =

C:\WINNT\system32\config\systemprofile\Local Settings\Application Data\

Property(S): MyPicturesFolder = C:\WINNT\system32\config\systemprofile\My

Documents\My Pictures\

Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start

Menu\Programs\Administrative Tools\

Property(S): StartupFolder = C:\Documents and Settings\All Users\Start

Menu\Programs\Startup\

Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start

Menu\Programs\

Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\

Property(S): FontsFolder = C:\WINNT\Fonts\

Property(S): GPTSupport = 1

Property(S): OLEAdvtSupport = 1

Property(S): ShellAdvtSupport = 1

Property(S): Intel = 6

Property(S): PhysicalMemory = 992

Property(S): VirtualMemory = 1998

Property(S): AdminUser = 1

Property(S): LogonUser = SYSTEM

Property(S): UserSID = S-1-5-18

Property(S): UserLanguageID = 1033

Property(S): ComputerName = TV1

Property(S): SystemLanguageID = 1033

Property(S): ScreenX = 1024

Property(S): ScreenY = 768

Property(S): CaptionHeight = 26

Property(S): BorderTop = 1

Property(S): BorderSide = 1

Property(S): TextHeight = 16

Property(S): ColorBits = 32

Property(S): TTCSupport = 1

Property(S): Time = 18:26:54

Property(S): MsiNetAssemblySupport = 2.0.50727.42

Property(S): MsiWin32AssemblySupport = 5.1.2600.3019

Property(S): RedirectedDllSupport = 2

Property(S): Privileged = 1

Property(S): DATABASE = C:\WINNT\Installer\8be913.msi

Property(S): OriginalDatabase = f:\be57af9a03a25c47d7fde4fb8b676b\msxml.msi

Property(S): UILevel = 2

Property(S): ACTION = INSTALL

Property(S): ROOTDRIVE = f:\

Property(S): CostingComplete = 1

Property(S): OutOfDiskSpace = 0

Property(S): OutOfNoRbDiskSpace = 0

Property(S): PrimaryVolumeSpaceAvailable = 0

Property(S): PrimaryVolumeSpaceRequired = 0

Property(S): PrimaryVolumeSpaceRemaining = 0

Property(S): SOURCEDIR = f:\be57af9a03a25c47d7fde4fb8b676b\

Property(S): SourcedirProduct = {C04E32E0-0416-434D-AFB9-6969D703A9EF}

Property(S): ProductToBeRegistered = 1

MSI (s) (B8:4C) [18:26:54:796]: Note: 1: 1708

MSI (s) (B8:4C) [18:26:54:796]: Product: MSXML 4.0 SP2 (KB936181) --

Installation failed.

 

MSI (s) (B8:4C) [18:26:54:812]: Cleaning up uninstalled install packages, if

any exist

MSI (s) (B8:4C) [18:26:54:812]: MainEngineThread is returning 1603

MSI (s) (B8:4C) [18:26:54:921]: Destroying RemoteAPI object.

MSI (s) (B8:B8) [18:26:54:921]: Custom Action Manager thread ending.

=== Logging stopped: 9/7/2007 18:26:54 ===

MSI © (24:18) [18:26:54:984]: Decrementing counter to disable shutdown. If

counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI © (24:18) [18:26:54:984]: MainEngineThread is returning 1603

=== Verbose logging stopped: 9/7/2007 18:26:54 ===

 

 

"MowGreen [MVP]" wrote:

> That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

> The errors shown are generic rather than specific.

> 0x00000643 and 0x8024200B translate to

> Fatal installation error and the update failed to install.

> We know that already <w>

> Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

> the specific error.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> s2000ap wrote:

>

>

Guest s2000ap
Posted

more info

 

MSI (s) (B8:4C) [18:26:53:343]: Executing op:

IconCreate(Icon=icon.exe,Data=BinaryData)

DEBUG: Error 2932: Could not create file

C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

script data. Error: 131

MSI (s) (B8:4C) [18:26:53:359]: Product: MSXML 4.0 SP2 (KB936181) -- The

installer has encountered an unexpected error installing this package. This

may indicate a problem with this package. The error code is 2932. The

arguments are:

C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

 

The installer has encountered an unexpected error installing this package.

This may indicate a problem with this package. The error code is 2932. The

arguments are:

C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

MSI (s) (B8:4C) [18:26:53:359]: User policy value 'DisableRollback' is 0

MSI (s) (B8:4C) [18:26:53:359]: Machine policy value 'DisableRollback' is 0

Action ended 18:26:53: InstallFinalize. Return value 3.

 

"MowGreen [MVP]" wrote:

> That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

> The errors shown are generic rather than specific.

> 0x00000643 and 0x8024200B translate to

> Fatal installation error and the update failed to install.

> We know that already <w>

> Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

> the specific error.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> s2000ap wrote:

>

> > Hi Mow, you can have mine.

> >

> > 2007-09-07 15:59:53:890 988 14d4 Agent *************

> > 2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

> > updates [CallerId = AutomaticUpdates]

> > 2007-09-07 15:59:53:890 988 14d4 Agent *********

> > 2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

> > 2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

> > Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> > 2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

> > {2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> > 2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

> > 2007-09-07 15:59:53:937 988 14d4 Agent *

> > {5F619881-161A-4241-ABFD-237B7B8B1597}.104

> > 2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

> > handler process as TV1\derek in session 0

> > 2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

> > updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

> > 2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

> > (build: 7.0.6000.381, tz: +1000) ===========

> > 2007-09-07 16:00:08:296 5384 151c Misc = Process:

> > C:\WINNT\system32\wuauclt.exe

> > 2007-09-07 16:00:08:296 5384 151c Misc = Module:

> > C:\WINNT\system32\wuaueng.dll

> > 2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

> > 2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

> > Install

> > 2007-09-07 16:00:08:296 5384 151c Handler :::::::::

> > 2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

> > 2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

> > completed. Return code = 0x00000643, Result = Failed, Reboot required = false

> > 2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

> > [updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

> > 2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

> > 0x80070643 / 0x00000643

> > 2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

> > 2007-09-07 16:00:24:312 5384 151c Handler :::::::::

> > 2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

> > Install

> > 2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

> > 2007-09-07 16:00:24:468 988 1254 AU Install call completed.

> > 2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

> > reboot required = No, error = 0x00000000

> > 2007-09-07 16:00:24:468 988 1254 AU #########

> > 2007-09-07 16:00:24:468 988 14d4 Agent *********

> > 2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

> > updates [CallerId = AutomaticUpdates]

> > 2007-09-07 16:00:24:468 988 14d4 Agent *************

> > 2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

> > [CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

> > 2007-09-07 16:00:24:468 988 1254 AU #############

> > 2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

> > NOT needed

> > 2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

> > 2007-09-07 07:00:00

> > 2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

> > {AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

> > 16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

> > Install Installation Failure: Windows failed to install the following update

> > with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

> > Service Pack 2 (KB936181).

> > 2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

> > (non-interactive)

> > 2007-09-07 16:01:23:609 988 960 AU #############

> > 2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

> > 2007-09-07 16:01:23:609 988 960 AU #########

> > 2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

> > [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> > 2007-09-07 16:01:23:671 988 b84 Agent *************

> > 2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

> > [CallerId = AutomaticUpdates]

> > 2007-09-07 16:01:23:671 988 b84 Agent *********

> > 2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

> > priority = No

> > 2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

> > IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

> > IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

> > IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

> > DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

> > IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

> > IsAssigned=1 and RebootRequired=1"

> > 2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

> > {7971F918-A847-4430-9279-4A52D1EFE18D}

> > 2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

> > 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

> > 0x00000000

> > 2007-09-07 16:01:24:062 988 960 AU AU received handle event

> > 2007-09-07 16:01:27:859 988 b84 Agent * Added update

> > {2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

> > 2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

> > in search evaluated appl. rules of 609 out of 922 deployed entities

> > 2007-09-07 16:01:27:859 988 b84 Agent *********

> > 2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

> > [CallerId = AutomaticUpdates]

> > 2007-09-07 16:01:27:859 988 b84 Agent *************

> > 2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

> > updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> > 2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

> > 2007-09-07 16:01:27:875 988 1254 AU #########

> > 2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

> > [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> > 2007-09-07 16:01:27:875 988 1254 AU #############

> > 2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

> > 2007-09-07 07:00:00

> > 2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

> > updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

> > HasDeadline=0, IsMinor=0

> > 2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

> > (NOT for Ux)

> > 2007-09-07 16:01:27:875 988 1254 AU #############

> > 2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

> > 2007-09-07 16:01:27:875 988 1254 AU #########

> > 2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr *************

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

> > updates [CallerId = AutomaticUpdates]

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr *********

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

> > {B8121172-A2FC-4352-9C06-FC25F1824459}

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

> > Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

> > {7971F918-A847-4430-9279-4A52D1EFE18D}

> > 2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

> > 2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

> > Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> > 2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

> > {2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> > 2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

> > 2007-09-07 16:01:27:906 988 b84 Agent *

> > {5F619881-161A-4241-ABFD-237B7B8B1597}.104

> > 2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

> > Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

> > 2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

> > 0x00000000

> > 2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

> > {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

> > {B8121172-A2FC-4352-9C06-FC25F1824459}

> > 2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

> > 2007-09-07 07:00:00

> > 2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

> > 'Download Progress'

> > 2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

> > 2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

> > 2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

> > job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

> > 2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

> > already downloaded and are valid.

> > 2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

> > [updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

> > 2007-09-07 16:01:28:234 988 1254 AU #########

> > 2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

> > 2007-09-07 16:01:28:234 988 1254 AU #############

> > 2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

> > 2007-09-07 07:00:00

> > 2007-09-07 16:01:28:234 988 b84 Agent *********

> > 2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

> > updates [CallerId = AutomaticUpdates]

> > 2007-09-07 16:01:28:234 988 b84 Agent *************

> > 2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

> > 'Install Approval'

> > 2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

> > {5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

> > 16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> > Install Installation Ready: The following updates are downloaded and ready

> > for installation. This computer is currently scheduled to install these

> > updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

> > Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> > 2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

> > 'Install Approval', session id = 0x0

> > 2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

> > (build: 7.0.6000.381, tz: +1000) ===========

> > 2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

> > C:\WINNT\system32\wuauclt.exe

> > 2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

> > 2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

> > (build: 7.0.6000.381, tz: +1000) ===========

> > 2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

> > C:\WINNT\system32\wuauclt.exe

> > 2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

> > C:\WINNT\system32\wucltui.dll

> > 2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

> > 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

> > return = 0x00000000

> > 2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

> > clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

> >

> > 16:00:29:328 seems to be the start of the trouble....

> >

> >

> > "MowGreen [MVP]" wrote:

> >

> >

> >>Go to Start > Run > copy and paste the below into the Open: line

> >>

> >>%windir%\msxml4-KB936181-enu.LOG

> >>

> >>Click OK

> >>Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

> >>Bink.

> >>

> >>MowGreen [MVP 2003-2007]

> >>===============

> >> *-343-* FDNY

> >>Never Forgotten

> >>===============

> >>

> >>

>

Guest MowGreen [MVP]
Posted

> C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

> script data. Error: 131

 

See this for an explanation for the " unexpected error "

It's malware, bro -

http://www.google.com/search?hl=en&q=icon.exe&btnG=Google+Search

 

" Get thee to a cleanery. " Hamlet

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

 

s2000ap wrote:

> more info

>

> MSI (s) (B8:4C) [18:26:53:343]: Executing op:

> IconCreate(Icon=icon.exe,Data=BinaryData)

> DEBUG: Error 2932: Could not create file

> C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

> script data. Error: 131

> MSI (s) (B8:4C) [18:26:53:359]: Product: MSXML 4.0 SP2 (KB936181) -- The

> installer has encountered an unexpected error installing this package. This

> may indicate a problem with this package. The error code is 2932. The

> arguments are:

> C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

>

> The installer has encountered an unexpected error installing this package.

> This may indicate a problem with this package. The error code is 2932. The

> arguments are:

> C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

> MSI (s) (B8:4C) [18:26:53:359]: User policy value 'DisableRollback' is 0

> MSI (s) (B8:4C) [18:26:53:359]: Machine policy value 'DisableRollback' is 0

> Action ended 18:26:53: InstallFinalize. Return value 3.

>

> "MowGreen [MVP]" wrote:

>

>

>>That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

>>The errors shown are generic rather than specific.

>>0x00000643 and 0x8024200B translate to

>>Fatal installation error and the update failed to install.

>>We know that already <w>

>>Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

>>the specific error.

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> *-343-* FDNY

>>Never Forgotten

>>===============

>>

>>s2000ap wrote:

>>

>>

>>>Hi Mow, you can have mine.

>>>

>>>2007-09-07 15:59:53:890 988 14d4 Agent *************

>>>2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

>>>updates [CallerId = AutomaticUpdates]

>>>2007-09-07 15:59:53:890 988 14d4 Agent *********

>>>2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

>>>2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>>>2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

>>>2007-09-07 15:59:53:937 988 14d4 Agent *

>>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>>>2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

>>>handler process as TV1\derek in session 0

>>>2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

>>>updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

>>>2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>2007-09-07 16:00:08:296 5384 151c Misc = Process:

>>>C:\WINNT\system32\wuauclt.exe

>>>2007-09-07 16:00:08:296 5384 151c Misc = Module:

>>>C:\WINNT\system32\wuaueng.dll

>>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

>>>2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

>>>Install

>>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::

>>>2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

>>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

>>>completed. Return code = 0x00000643, Result = Failed, Reboot required = false

>>>2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

>>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

>>>2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

>>>0x80070643 / 0x00000643

>>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

>>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::

>>>2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

>>>Install

>>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

>>>2007-09-07 16:00:24:468 988 1254 AU Install call completed.

>>>2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

>>>reboot required = No, error = 0x00000000

>>>2007-09-07 16:00:24:468 988 1254 AU #########

>>>2007-09-07 16:00:24:468 988 14d4 Agent *********

>>>2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

>>>updates [CallerId = AutomaticUpdates]

>>>2007-09-07 16:00:24:468 988 14d4 Agent *************

>>>2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

>>>[CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

>>>2007-09-07 16:00:24:468 988 1254 AU #############

>>>2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

>>>NOT needed

>>>2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

>>>2007-09-07 07:00:00

>>>2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

>>>{AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

>>>16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

>>>Install Installation Failure: Windows failed to install the following update

>>>with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

>>>Service Pack 2 (KB936181).

>>>2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

>>>(non-interactive)

>>>2007-09-07 16:01:23:609 988 960 AU #############

>>>2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

>>>2007-09-07 16:01:23:609 988 960 AU #########

>>>2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

>>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>2007-09-07 16:01:23:671 988 b84 Agent *************

>>>2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

>>>[CallerId = AutomaticUpdates]

>>>2007-09-07 16:01:23:671 988 b84 Agent *********

>>>2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

>>>priority = No

>>>2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

>>>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

>>>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

>>>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

>>>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

>>>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

>>>IsAssigned=1 and RebootRequired=1"

>>>2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

>>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>>>2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

>>>'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

>>>0x00000000

>>>2007-09-07 16:01:24:062 988 960 AU AU received handle event

>>>2007-09-07 16:01:27:859 988 b84 Agent * Added update

>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

>>>2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

>>>in search evaluated appl. rules of 609 out of 922 deployed entities

>>>2007-09-07 16:01:27:859 988 b84 Agent *********

>>>2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

>>>[CallerId = AutomaticUpdates]

>>>2007-09-07 16:01:27:859 988 b84 Agent *************

>>>2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

>>>updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

>>>2007-09-07 16:01:27:875 988 1254 AU #########

>>>2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

>>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>2007-09-07 16:01:27:875 988 1254 AU #############

>>>2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

>>>2007-09-07 07:00:00

>>>2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

>>>updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

>>>HasDeadline=0, IsMinor=0

>>>2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

>>>(NOT for Ux)

>>>2007-09-07 16:01:27:875 988 1254 AU #############

>>>2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

>>>2007-09-07 16:01:27:875 988 1254 AU #########

>>>2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr *************

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

>>>updates [CallerId = AutomaticUpdates]

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr *********

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

>>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

>>>Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

>>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

>>>2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>>>2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

>>>2007-09-07 16:01:27:906 988 b84 Agent *

>>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>>>2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

>>>Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

>>>2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

>>>0x00000000

>>>2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

>>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>>>2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

>>>2007-09-07 07:00:00

>>>2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

>>>'Download Progress'

>>>2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

>>>2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

>>>2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

>>>job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

>>>2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

>>>already downloaded and are valid.

>>>2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

>>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

>>>2007-09-07 16:01:28:234 988 1254 AU #########

>>>2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

>>>2007-09-07 16:01:28:234 988 1254 AU #############

>>>2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

>>>2007-09-07 07:00:00

>>>2007-09-07 16:01:28:234 988 b84 Agent *********

>>>2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

>>>updates [CallerId = AutomaticUpdates]

>>>2007-09-07 16:01:28:234 988 b84 Agent *************

>>>2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

>>>'Install Approval'

>>>2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

>>>{5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

>>>16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

>>>Install Installation Ready: The following updates are downloaded and ready

>>>for installation. This computer is currently scheduled to install these

>>>updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

>>>'Install Approval', session id = 0x0

>>>2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

>>>C:\WINNT\system32\wuauclt.exe

>>>2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

>>>2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

>>>C:\WINNT\system32\wuauclt.exe

>>>2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

>>>C:\WINNT\system32\wucltui.dll

>>>2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

>>>'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

>>>return = 0x00000000

>>>2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

>>>clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

>>>

>>>16:00:29:328 seems to be the start of the trouble....

>>>

>>>

>>>"MowGreen [MVP]" wrote:

>>>

>>>

>>>

>>>>Go to Start > Run > copy and paste the below into the Open: line

>>>>

>>>>%windir%\msxml4-KB936181-enu.LOG

>>>>

>>>>Click OK

>>>>Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

>>>>Bink.

>>>>

>>>>MowGreen [MVP 2003-2007]

>>>>===============

>>>> *-343-* FDNY

>>>>Never Forgotten

>>>>===============

>>>>

>>>>

>>

Guest s2000ap
Posted

Hey Mow No Bro,

 

scanned for that icon.exe baddy but found 0.

Did fix the update problem though, I found a second copy of the update exe

and ran that, it gave a repair option which I took and bingo????

 

"MowGreen [MVP]" wrote:

> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

> > script data. Error: 131

>

> See this for an explanation for the " unexpected error "

> It's malware, bro -

> http://www.google.com/search?hl=en&q=icon.exe&btnG=Google+Search

>

> " Get thee to a cleanery. " Hamlet

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

>

>

> s2000ap wrote:

>

> > more info

> >

> > MSI (s) (B8:4C) [18:26:53:343]: Executing op:

> > IconCreate(Icon=icon.exe,Data=BinaryData)

> > DEBUG: Error 2932: Could not create file

> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

> > script data. Error: 131

> > MSI (s) (B8:4C) [18:26:53:359]: Product: MSXML 4.0 SP2 (KB936181) -- The

> > installer has encountered an unexpected error installing this package. This

> > may indicate a problem with this package. The error code is 2932. The

> > arguments are:

> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

> >

> > The installer has encountered an unexpected error installing this package.

> > This may indicate a problem with this package. The error code is 2932. The

> > arguments are:

> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

> > MSI (s) (B8:4C) [18:26:53:359]: User policy value 'DisableRollback' is 0

> > MSI (s) (B8:4C) [18:26:53:359]: Machine policy value 'DisableRollback' is 0

> > Action ended 18:26:53: InstallFinalize. Return value 3.

> >

> > "MowGreen [MVP]" wrote:

> >

> >

> >>That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

> >>The errors shown are generic rather than specific.

> >>0x00000643 and 0x8024200B translate to

> >>Fatal installation error and the update failed to install.

> >>We know that already <w>

> >>Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

> >>the specific error.

> >>

> >>MowGreen [MVP 2003-2007]

> >>===============

> >> *-343-* FDNY

> >>Never Forgotten

> >>===============

> >>

> >>s2000ap wrote:

> >>

> >>

> >>>Hi Mow, you can have mine.

> >>>

> >>>2007-09-07 15:59:53:890 988 14d4 Agent *************

> >>>2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

> >>>updates [CallerId = AutomaticUpdates]

> >>>2007-09-07 15:59:53:890 988 14d4 Agent *********

> >>>2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

> >>>2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> >>>2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> >>>2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

> >>>2007-09-07 15:59:53:937 988 14d4 Agent *

> >>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

> >>>2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

> >>>handler process as TV1\derek in session 0

> >>>2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

> >>>updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

> >>>2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

> >>>(build: 7.0.6000.381, tz: +1000) ===========

> >>>2007-09-07 16:00:08:296 5384 151c Misc = Process:

> >>>C:\WINNT\system32\wuauclt.exe

> >>>2007-09-07 16:00:08:296 5384 151c Misc = Module:

> >>>C:\WINNT\system32\wuaueng.dll

> >>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

> >>>2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

> >>>Install

> >>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::

> >>>2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

> >>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

> >>>completed. Return code = 0x00000643, Result = Failed, Reboot required = false

> >>>2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

> >>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

> >>>2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

> >>>0x80070643 / 0x00000643

> >>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

> >>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::

> >>>2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

> >>>Install

> >>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

> >>>2007-09-07 16:00:24:468 988 1254 AU Install call completed.

> >>>2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

> >>>reboot required = No, error = 0x00000000

> >>>2007-09-07 16:00:24:468 988 1254 AU #########

> >>>2007-09-07 16:00:24:468 988 14d4 Agent *********

> >>>2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

> >>>updates [CallerId = AutomaticUpdates]

> >>>2007-09-07 16:00:24:468 988 14d4 Agent *************

> >>>2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

> >>>[CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

> >>>2007-09-07 16:00:24:468 988 1254 AU #############

> >>>2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

> >>>NOT needed

> >>>2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

> >>>2007-09-07 07:00:00

> >>>2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

> >>>{AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

> >>>16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

> >>>Install Installation Failure: Windows failed to install the following update

> >>>with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

> >>>Service Pack 2 (KB936181).

> >>>2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

> >>>(non-interactive)

> >>>2007-09-07 16:01:23:609 988 960 AU #############

> >>>2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

> >>>2007-09-07 16:01:23:609 988 960 AU #########

> >>>2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

> >>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> >>>2007-09-07 16:01:23:671 988 b84 Agent *************

> >>>2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

> >>>[CallerId = AutomaticUpdates]

> >>>2007-09-07 16:01:23:671 988 b84 Agent *********

> >>>2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

> >>>priority = No

> >>>2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

> >>>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

> >>>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

> >>>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

> >>>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

> >>>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

> >>>IsAssigned=1 and RebootRequired=1"

> >>>2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

> >>>{7971F918-A847-4430-9279-4A52D1EFE18D}

> >>>2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

> >>>'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

> >>>0x00000000

> >>>2007-09-07 16:01:24:062 988 960 AU AU received handle event

> >>>2007-09-07 16:01:27:859 988 b84 Agent * Added update

> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

> >>>2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

> >>>in search evaluated appl. rules of 609 out of 922 deployed entities

> >>>2007-09-07 16:01:27:859 988 b84 Agent *********

> >>>2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

> >>>[CallerId = AutomaticUpdates]

> >>>2007-09-07 16:01:27:859 988 b84 Agent *************

> >>>2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

> >>>updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> >>>2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

> >>>2007-09-07 16:01:27:875 988 1254 AU #########

> >>>2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

> >>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

> >>>2007-09-07 16:01:27:875 988 1254 AU #############

> >>>2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

> >>>2007-09-07 07:00:00

> >>>2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

> >>>updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

> >>>HasDeadline=0, IsMinor=0

> >>>2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

> >>>(NOT for Ux)

> >>>2007-09-07 16:01:27:875 988 1254 AU #############

> >>>2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

> >>>2007-09-07 16:01:27:875 988 1254 AU #########

> >>>2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr *************

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

> >>>updates [CallerId = AutomaticUpdates]

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr *********

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

> >>>{B8121172-A2FC-4352-9C06-FC25F1824459}

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

> >>>Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

> >>>{7971F918-A847-4430-9279-4A52D1EFE18D}

> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

> >>>2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> >>>2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

> >>>2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

> >>>2007-09-07 16:01:27:906 988 b84 Agent *

> >>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

> >>>2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

> >>>Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

> >>>2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

> >>>0x00000000

> >>>2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

> >>>{B8121172-A2FC-4352-9C06-FC25F1824459}

> >>>2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

> >>>2007-09-07 07:00:00

> >>>2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

> >>>'Download Progress'

> >>>2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

> >>>2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

> >>>2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

> >>>job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

> >>>2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

> >>>already downloaded and are valid.

> >>>2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

> >>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

> >>>2007-09-07 16:01:28:234 988 1254 AU #########

> >>>2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

> >>>2007-09-07 16:01:28:234 988 1254 AU #############

> >>>2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

> >>>2007-09-07 07:00:00

> >>>2007-09-07 16:01:28:234 988 b84 Agent *********

> >>>2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

> >>>updates [CallerId = AutomaticUpdates]

> >>>2007-09-07 16:01:28:234 988 b84 Agent *************

> >>>2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

> >>>'Install Approval'

> >>>2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

> >>>{5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

> >>>16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> >>>Install Installation Ready: The following updates are downloaded and ready

> >>>for installation. This computer is currently scheduled to install these

> >>>updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

> >>>2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

> >>>'Install Approval', session id = 0x0

> >>>2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

> >>>(build: 7.0.6000.381, tz: +1000) ===========

> >>>2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

> >>>C:\WINNT\system32\wuauclt.exe

> >>>2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

> >>>2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

> >>>(build: 7.0.6000.381, tz: +1000) ===========

> >>>2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

> >>>C:\WINNT\system32\wuauclt.exe

> >>>2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

> >>>C:\WINNT\system32\wucltui.dll

> >>>2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

> >>>'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

> >>>return = 0x00000000

> >>>2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

> >>>clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

> >>>

> >>>16:00:29:328 seems to be the start of the trouble....

> >>>

> >>>

> >>>"MowGreen [MVP]" wrote:

> >>>

> >>>

> >>>

> >>>>Go to Start > Run > copy and paste the below into the Open: line

> >>>>

> >>>>%windir%\msxml4-KB936181-enu.LOG

> >>>>

> >>>>Click OK

> >>>>Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

> >>>>Bink.

> >>>>

> >>>>MowGreen [MVP 2003-2007]

> >>>>===============

> >>>> *-343-* FDNY

> >>>>Never Forgotten

> >>>>===============

> >>>>

> >>>>

> >>

>

Guest dean-dean
Posted

Icon.exe is not a baddy. It's part of the MSXML Update package, which uses

Windows Installer to install it. Don't delete it. It should be here:

 

%SystemRoot%\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe .

The Installer folder is a hidden, system folder.

 

 

 

 

"s2000ap" <s2000ap@discussions.microsoft.com> wrote in message

news:8E2EE2E7-F66E-4EBF-BAE9-534D0634B28D@microsoft.com...

> Hey Mow No Bro,

>

> scanned for that icon.exe baddy but found 0.

> Did fix the update problem though, I found a second copy of the update exe

> and ran that, it gave a repair option which I took and bingo????

>

> "MowGreen [MVP]" wrote:

>

>> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

>> > script data. Error: 131

>>

>> See this for an explanation for the " unexpected error "

>> It's malware, bro -

>> http://www.google.com/search?hl=en&q=icon.exe&btnG=Google+Search

>>

>> " Get thee to a cleanery. " Hamlet

>>

>> MowGreen [MVP 2003-2007]

>> ===============

>> *-343-* FDNY

>> Never Forgotten

>> ===============

>>

>>

>>

>> s2000ap wrote:

>>

>> > more info

>> >

>> > MSI (s) (B8:4C) [18:26:53:343]: Executing op:

>> > IconCreate(Icon=icon.exe,Data=BinaryData)

>> > DEBUG: Error 2932: Could not create file

>> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

>> > script data. Error: 131

>> > MSI (s) (B8:4C) [18:26:53:359]: Product: MSXML 4.0 SP2 (KB936181) --

>> > The

>> > installer has encountered an unexpected error installing this package.

>> > This

>> > may indicate a problem with this package. The error code is 2932. The

>> > arguments are:

>> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe,

>> > 131,

>> >

>> > The installer has encountered an unexpected error installing this

>> > package.

>> > This may indicate a problem with this package. The error code is 2932.

>> > The

>> > arguments are:

>> > C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe,

>> > 131,

>> > MSI (s) (B8:4C) [18:26:53:359]: User policy value 'DisableRollback' is

>> > 0

>> > MSI (s) (B8:4C) [18:26:53:359]: Machine policy value 'DisableRollback'

>> > is 0

>> > Action ended 18:26:53: InstallFinalize. Return value 3.

>> >

>> > "MowGreen [MVP]" wrote:

>> >

>> >

>> >>That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

>> >>The errors shown are generic rather than specific.

>> >>0x00000643 and 0x8024200B translate to

>> >>Fatal installation error and the update failed to install.

>> >>We know that already <w>

>> >>Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

>> >>the specific error.

>> >>

>> >>MowGreen [MVP 2003-2007]

>> >>===============

>> >> *-343-* FDNY

>> >>Never Forgotten

>> >>===============

>> >>

>> >>s2000ap wrote:

>> >>

>> >>

>> >>>Hi Mow, you can have mine.

>> >>>

>> >>>2007-09-07 15:59:53:890 988 14d4 Agent *************

>> >>>2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

>> >>>updates [CallerId = AutomaticUpdates]

>> >>>2007-09-07 15:59:53:890 988 14d4 Agent *********

>> >>>2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

>> >>>2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update

>> >>>for

>> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>> >>>2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

>> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>> >>>2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

>> >>>2007-09-07 15:59:53:937 988 14d4 Agent *

>> >>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>> >>>2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

>> >>>handler process as TV1\derek in session 0

>> >>>2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

>> >>>updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

>> >>>2007-09-07 16:00:08:296 5384 151c Misc =========== Logging

>> >>>initialized

>> >>>(build: 7.0.6000.381, tz: +1000) ===========

>> >>>2007-09-07 16:00:08:296 5384 151c Misc = Process:

>> >>>C:\WINNT\system32\wuauclt.exe

>> >>>2007-09-07 16:00:08:296 5384 151c Misc = Module:

>> >>>C:\WINNT\system32\wuaueng.dll

>> >>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

>> >>>2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler:

>> >>>Command Line

>> >>>Install

>> >>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::

>> >>>2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

>> >>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line

>> >>>install

>> >>>completed. Return code = 0x00000643, Result = Failed, Reboot required

>> >>>= false

>> >>>2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing

>> >>>update

>> >>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

>> >>>2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error

>> >>>=

>> >>>0x80070643 / 0x00000643

>> >>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code =

>> >>>0x8024200B

>> >>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::

>> >>>2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler:

>> >>>Command Line

>> >>>Install

>> >>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

>> >>>2007-09-07 16:00:24:468 988 1254 AU Install call completed.

>> >>>2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call

>> >>>completed,

>> >>>reboot required = No, error = 0x00000000

>> >>>2007-09-07 16:00:24:468 988 1254 AU #########

>> >>>2007-09-07 16:00:24:468 988 14d4 Agent *********

>> >>>2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

>> >>>updates [CallerId = AutomaticUpdates]

>> >>>2007-09-07 16:00:24:468 988 14d4 Agent *************

>> >>>2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing

>> >>>updates

>> >>>[CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

>> >>>2007-09-07 16:00:24:468 988 1254 AU #############

>> >>>2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls,

>> >>>reboot

>> >>>NOT needed

>> >>>2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time

>> >>>to

>> >>>2007-09-07 07:00:00

>> >>>2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

>> >>>{AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

>> >>>16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104

>> >>>80070643 AutomaticUpdates Failure Content

>> >>>Install Installation Failure: Windows failed to install the following

>> >>>update

>> >>>with error 0x80070643: Security Update for Microsoft XML Core Services

>> >>>4.0

>> >>>Service Pack 2 (KB936181).

>> >>>2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

>> >>>(non-interactive)

>> >>>2007-09-07 16:01:23:609 988 960 AU #############

>> >>>2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

>> >>>2007-09-07 16:01:23:609 988 960 AU #########

>> >>>2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for

>> >>>updates

>> >>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>> >>>2007-09-07 16:01:23:671 988 b84 Agent *************

>> >>>2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding

>> >>>updates

>> >>>[CallerId = AutomaticUpdates]

>> >>>2007-09-07 16:01:23:671 988 b84 Agent *********

>> >>>2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

>> >>>priority = No

>> >>>2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

>> >>>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

>> >>>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

>> >>>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

>> >>>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1

>> >>>or

>> >>>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

>> >>>IsAssigned=1 and RebootRequired=1"

>> >>>2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

>> >>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>> >>>2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

>> >>>'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return

>> >>>=

>> >>>0x00000000

>> >>>2007-09-07 16:01:24:062 988 960 AU AU received handle event

>> >>>2007-09-07 16:01:27:859 988 b84 Agent * Added update

>> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

>> >>>2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27

>> >>>categories

>> >>>in search evaluated appl. rules of 609 out of 922 deployed entities

>> >>>2007-09-07 16:01:27:859 988 b84 Agent *********

>> >>>2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding

>> >>>updates

>> >>>[CallerId = AutomaticUpdates]

>> >>>2007-09-07 16:01:27:859 988 b84 Agent *************

>> >>>2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

>> >>>updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>> >>>2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

>> >>>2007-09-07 16:01:27:875 988 1254 AU #########

>> >>>2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for

>> >>>updates

>> >>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>> >>>2007-09-07 16:01:27:875 988 1254 AU #############

>> >>>2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time

>> >>>to

>> >>>2007-09-07 07:00:00

>> >>>2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for

>> >>>download,

>> >>>updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0,

>> >>>IsOwnerUx=0,

>> >>>HasDeadline=0, IsMinor=0

>> >>>2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for

>> >>>download

>> >>>(NOT for Ux)

>> >>>2007-09-07 16:01:27:875 988 1254 AU #############

>> >>>2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

>> >>>2007-09-07 16:01:27:875 988 1254 AU #########

>> >>>2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr *************

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr:

>> >>>Downloading

>> >>>updates [CallerId = AutomaticUpdates]

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr *********

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

>> >>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive

>> >>>= 0,

>> >>>Owner is system = 1, Explicit proxy = 0, Proxy session id = -1,

>> >>>ServiceId =

>> >>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>> >>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

>> >>>2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update

>> >>>for

>> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>> >>>2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

>> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>> >>>2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

>> >>>2007-09-07 16:01:27:906 988 b84 Agent *

>> >>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>> >>>2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr:

>> >>>Regulation

>> >>>Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

>> >>>2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

>> >>>0x00000000

>> >>>2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

>> >>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

>> >>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>> >>>2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time

>> >>>to

>> >>>2007-09-07 07:00:00

>> >>>2007-09-07 16:01:27:984 988 1254 AU AU setting pending client

>> >>>directive to

>> >>>'Download Progress'

>> >>>2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

>> >>>2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download

>> >>>updates

>> >>>2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New

>> >>>download

>> >>>job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104]

>> >>>***********

>> >>>2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

>> >>>already downloaded and are valid.

>> >>>2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download

>> >>>update

>> >>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

>> >>>2007-09-07 16:01:28:234 988 1254 AU #########

>> >>>2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

>> >>>2007-09-07 16:01:28:234 988 1254 AU #############

>> >>>2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time

>> >>>to

>> >>>2007-09-07 07:00:00

>> >>>2007-09-07 16:01:28:234 988 b84 Agent *********

>> >>>2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

>> >>>updates [CallerId = AutomaticUpdates]

>> >>>2007-09-07 16:01:28:234 988 b84 Agent *************

>> >>>2007-09-07 16:01:28:250 988 1254 AU AU setting pending client

>> >>>directive to

>> >>>'Install Approval'

>> >>>2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

>> >>>{5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

>> >>>16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0

>> >>>AutomaticUpdates Success Content

>> >>>Install Installation Ready: The following updates are downloaded and

>> >>>ready

>> >>>for installation. This computer is currently scheduled to install

>> >>>these

>> >>>updates on Friday, September 07, 2007 at 5:00 PM: - Security Update

>> >>>for

>> >>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>> >>>2007-09-07 16:01:43:000 988 960 AU Launched new AU client for

>> >>>directive

>> >>>'Install Approval', session id = 0x0

>> >>>2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

>> >>>(build: 7.0.6000.381, tz: +1000) ===========

>> >>>2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

>> >>>C:\WINNT\system32\wuauclt.exe

>> >>>2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

>> >>>2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

>> >>>(build: 7.0.6000.381, tz: +1000) ===========

>> >>>2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

>> >>>C:\WINNT\system32\wuauclt.exe

>> >>>2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

>> >>>C:\WINNT\system32\wucltui.dll

>> >>>2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

>> >>>'Install Approval', serviceId =

>> >>>{7971F918-A847-4430-9279-4A52D1EFE18D},

>> >>>return = 0x00000000

>> >>>2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

>> >>>clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

>> >>>

>> >>>16:00:29:328 seems to be the start of the trouble....

>> >>>

>> >>>

>> >>>"MowGreen [MVP]" wrote:

>> >>>

>> >>>

>> >>>

>> >>>>Go to Start > Run > copy and paste the below into the Open: line

>> >>>>

>> >>>>%windir%\msxml4-KB936181-enu.LOG

>> >>>>

>> >>>>Click OK

>> >>>>Please post the contents of the msxml4-KB936181-enu.LOG into your

>> >>>>reply,

>> >>>>Bink.

>> >>>>

>> >>>>MowGreen [MVP 2003-2007]

>> >>>>===============

>> >>>> *-343-* FDNY

>> >>>>Never Forgotten

>> >>>>===============

>> >>>>

>> >>>>

>> >>

>>

Guest MowGreen [MVP]
Posted

Nice going. The most likely candidate for the issue in the first place

is the installed antivirus software.

Don't know what's installed on your system but, recommend it be

temp disabled when installing any subsequent security updates for any

..NET runtimes.

REENABLE it after any required restart that finishes the installation

process.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

s2000ap wrote:

> Hey Mow No Bro,

>

> scanned for that icon.exe baddy but found 0.

> Did fix the update problem though, I found a second copy of the update exe

> and ran that, it gave a repair option which I took and bingo????

>

> "MowGreen [MVP]" wrote:

>

>

>>>C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

>>>script data. Error: 131

>>

>>See this for an explanation for the " unexpected error "

>>It's malware, bro -

>>http://www.google.com/search?hl=en&q=icon.exe&btnG=Google+Search

>>

>>" Get thee to a cleanery. " Hamlet

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> *-343-* FDNY

>>Never Forgotten

>>===============

>>

>>

>>

>>s2000ap wrote:

>>

>>

>>>more info

>>>

>>>MSI (s) (B8:4C) [18:26:53:343]: Executing op:

>>>IconCreate(Icon=icon.exe,Data=BinaryData)

>>>DEBUG: Error 2932: Could not create file

>>>C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe from

>>>script data. Error: 131

>>>MSI (s) (B8:4C) [18:26:53:359]: Product: MSXML 4.0 SP2 (KB936181) -- The

>>>installer has encountered an unexpected error installing this package. This

>>>may indicate a problem with this package. The error code is 2932. The

>>>arguments are:

>>>C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

>>>

>>>The installer has encountered an unexpected error installing this package.

>>>This may indicate a problem with this package. The error code is 2932. The

>>>arguments are:

>>>C:\WINNT\Installer\{C04E32E0-0416-434D-AFB9-6969D703A9EF}\icon.exe, 131,

>>>MSI (s) (B8:4C) [18:26:53:359]: User policy value 'DisableRollback' is 0

>>>MSI (s) (B8:4C) [18:26:53:359]: Machine policy value 'DisableRollback' is 0

>>>Action ended 18:26:53: InstallFinalize. Return value 3.

>>>

>>>"MowGreen [MVP]" wrote:

>>>

>>>

>>>

>>>>That's the WindowsUpdate.log, not the msxml4-KB936181-enu.LOG

>>>>The errors shown are generic rather than specific.

>>>>0x00000643 and 0x8024200B translate to

>>>>Fatal installation error and the update failed to install.

>>>>We know that already <w>

>>>>Please post the msxml4-KB936181-enu.LOG and perhaps we'll see

>>>>the specific error.

>>>>

>>>>MowGreen [MVP 2003-2007]

>>>>===============

>>>> *-343-* FDNY

>>>>Never Forgotten

>>>>===============

>>>>

>>>>s2000ap wrote:

>>>>

>>>>

>>>>

>>>>>Hi Mow, you can have mine.

>>>>>

>>>>>2007-09-07 15:59:53:890 988 14d4 Agent *************

>>>>>2007-09-07 15:59:53:890 988 14d4 Agent ** START ** Agent: Installing

>>>>>updates [CallerId = AutomaticUpdates]

>>>>>2007-09-07 15:59:53:890 988 14d4 Agent *********

>>>>>2007-09-07 15:59:53:890 988 14d4 Agent * Updates to install = 1

>>>>>2007-09-07 15:59:53:937 988 14d4 Agent * Title = Security Update for

>>>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>>>2007-09-07 15:59:53:937 988 14d4 Agent * UpdateId =

>>>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>>>>>2007-09-07 15:59:53:937 988 14d4 Agent * Bundles 1 updates:

>>>>>2007-09-07 15:59:53:937 988 14d4 Agent *

>>>>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>>>>>2007-09-07 16:00:04:140 988 14d4 Handler Attempting to create remote

>>>>>handler process as TV1\derek in session 0

>>>>>2007-09-07 16:00:04:750 988 14d4 DnldMgr Preparing update for install,

>>>>>updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104.

>>>>>2007-09-07 16:00:08:296 5384 151c Misc =========== Logging initialized

>>>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>>>2007-09-07 16:00:08:296 5384 151c Misc = Process:

>>>>>C:\WINNT\system32\wuauclt.exe

>>>>>2007-09-07 16:00:08:296 5384 151c Misc = Module:

>>>>>C:\WINNT\system32\wuaueng.dll

>>>>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::::::

>>>>>2007-09-07 16:00:08:296 5384 151c Handler :: START :: Handler: Command Line

>>>>>Install

>>>>>2007-09-07 16:00:08:296 5384 151c Handler :::::::::

>>>>>2007-09-07 16:00:08:296 5384 151c Handler : Updates to install = 1

>>>>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Command line install

>>>>>completed. Return code = 0x00000643, Result = Failed, Reboot required = false

>>>>>2007-09-07 16:00:24:312 988 1254 AU >>## RESUMED ## AU: Installing update

>>>>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}]

>>>>>2007-09-07 16:00:24:312 988 1254 AU # WARNING: Install failed, error =

>>>>>0x80070643 / 0x00000643

>>>>>2007-09-07 16:00:24:312 5384 151c Handler : WARNING: Exit code = 0x8024200B

>>>>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::

>>>>>2007-09-07 16:00:24:312 5384 151c Handler :: END :: Handler: Command Line

>>>>>Install

>>>>>2007-09-07 16:00:24:312 5384 151c Handler :::::::::::::

>>>>>2007-09-07 16:00:24:468 988 1254 AU Install call completed.

>>>>>2007-09-07 16:00:24:468 988 1254 AU # WARNING: Install call completed,

>>>>>reboot required = No, error = 0x00000000

>>>>>2007-09-07 16:00:24:468 988 1254 AU #########

>>>>>2007-09-07 16:00:24:468 988 14d4 Agent *********

>>>>>2007-09-07 16:00:24:468 988 14d4 Agent ** END ** Agent: Installing

>>>>>updates [CallerId = AutomaticUpdates]

>>>>>2007-09-07 16:00:24:468 988 14d4 Agent *************

>>>>>2007-09-07 16:00:24:468 988 1254 AU ## END ## AU: Installing updates

>>>>>[CallId = {26DE387E-ED25-4DD4-9A5B-3C92A460A8B2}]

>>>>>2007-09-07 16:00:24:468 988 1254 AU #############

>>>>>2007-09-07 16:00:24:468 988 1254 AU Install complete for all calls, reboot

>>>>>NOT needed

>>>>>2007-09-07 16:00:24:468 988 1254 AU Setting AU scheduled install time to

>>>>>2007-09-07 07:00:00

>>>>>2007-09-07 16:00:29:328 988 b84 Report REPORT EVENT:

>>>>>{AAAD7F68-AD2C-4B94-8345-11466ABAB131} 2007-09-07

>>>>>16:00:24:328+1000 1 182 101 {2B0B2515-192D-470A-9745-4A3FB7C02030} 104 80070643 AutomaticUpdates Failure Content

>>>>>Install Installation Failure: Windows failed to install the following update

>>>>>with error 0x80070643: Security Update for Microsoft XML Core Services 4.0

>>>>>Service Pack 2 (KB936181).

>>>>>2007-09-07 16:01:23:312 988 1304 AU Triggering Offline detection

>>>>>(non-interactive)

>>>>>2007-09-07 16:01:23:609 988 960 AU #############

>>>>>2007-09-07 16:01:23:609 988 960 AU ## START ## AU: Search for updates

>>>>>2007-09-07 16:01:23:609 988 960 AU #########

>>>>>2007-09-07 16:01:23:671 988 960 AU <<## SUBMITTED ## AU: Search for updates

>>>>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>>>2007-09-07 16:01:23:671 988 b84 Agent *************

>>>>>2007-09-07 16:01:23:671 988 b84 Agent ** START ** Agent: Finding updates

>>>>>[CallerId = AutomaticUpdates]

>>>>>2007-09-07 16:01:23:671 988 b84 Agent *********

>>>>>2007-09-07 16:01:23:671 988 b84 Agent * Online = No Ignore download

>>>>>priority = No

>>>>>2007-09-07 16:01:23:671 988 b84 Agent * Criteria = "IsHidden=0 and

>>>>>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

>>>>>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

>>>>>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

>>>>>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

>>>>>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

>>>>>IsAssigned=1 and RebootRequired=1"

>>>>>2007-09-07 16:01:23:671 988 b84 Agent * ServiceID =

>>>>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>>>>>2007-09-07 16:01:23:687 4896 1324 CltUI AU client got new directive =

>>>>>'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =

>>>>>0x00000000

>>>>>2007-09-07 16:01:24:062 988 960 AU AU received handle event

>>>>>2007-09-07 16:01:27:859 988 b84 Agent * Added update

>>>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104 to search result

>>>>>2007-09-07 16:01:27:859 988 b84 Agent * Found 1 updates and 27 categories

>>>>>in search evaluated appl. rules of 609 out of 922 deployed entities

>>>>>2007-09-07 16:01:27:859 988 b84 Agent *********

>>>>>2007-09-07 16:01:27:859 988 b84 Agent ** END ** Agent: Finding updates

>>>>>[CallerId = AutomaticUpdates]

>>>>>2007-09-07 16:01:27:859 988 b84 Agent *************

>>>>>2007-09-07 16:01:27:875 988 1254 AU >>## RESUMED ## AU: Search for

>>>>>updates [CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>>>2007-09-07 16:01:27:875 988 1254 AU # 1 updates detected

>>>>>2007-09-07 16:01:27:875 988 1254 AU #########

>>>>>2007-09-07 16:01:27:875 988 1254 AU ## END ## AU: Search for updates

>>>>>[CallId = {81F2A7FF-E3E8-4C53-A4D3-97F3050046EB}]

>>>>>2007-09-07 16:01:27:875 988 1254 AU #############

>>>>>2007-09-07 16:01:27:875 988 1254 AU Setting AU scheduled install time to

>>>>>2007-09-07 07:00:00

>>>>>2007-09-07 16:01:27:875 988 1254 AU Auto-approving update for download,

>>>>>updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}.104, ForUx=0, IsOwnerUx=0,

>>>>>HasDeadline=0, IsMinor=0

>>>>>2007-09-07 16:01:27:875 988 1254 AU Auto-approved 1 update(s) for download

>>>>>(NOT for Ux)

>>>>>2007-09-07 16:01:27:875 988 1254 AU #############

>>>>>2007-09-07 16:01:27:875 988 1254 AU ## START ## AU: Download updates

>>>>>2007-09-07 16:01:27:875 988 1254 AU #########

>>>>>2007-09-07 16:01:27:875 988 1254 AU # Approved updates = 1

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr *************

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr ** START ** DnldMgr: Downloading

>>>>>updates [CallerId = AutomaticUpdates]

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr *********

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Call ID =

>>>>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Priority = 2, Interactive = 0,

>>>>>Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =

>>>>>{7971F918-A847-4430-9279-4A52D1EFE18D}

>>>>>2007-09-07 16:01:27:906 988 b84 DnldMgr * Updates to download = 1

>>>>>2007-09-07 16:01:27:906 988 b84 Agent * Title = Security Update for

>>>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>>>2007-09-07 16:01:27:906 988 b84 Agent * UpdateId =

>>>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104

>>>>>2007-09-07 16:01:27:906 988 b84 Agent * Bundles 1 updates:

>>>>>2007-09-07 16:01:27:906 988 b84 Agent *

>>>>>{5F619881-161A-4241-ABFD-237B7B8B1597}.104

>>>>>2007-09-07 16:01:27:968 988 b84 DnldMgr *********** DnldMgr: Regulation

>>>>>Refresh [svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

>>>>>2007-09-07 16:01:27:968 988 b84 DnldMgr * Regulation call complete.

>>>>>0x00000000

>>>>>2007-09-07 16:01:27:984 988 1254 AU AU initiated download, updateId =

>>>>>{2B0B2515-192D-470A-9745-4A3FB7C02030}.104, callId =

>>>>>{B8121172-A2FC-4352-9C06-FC25F1824459}

>>>>>2007-09-07 16:01:27:984 988 1254 AU Setting AU scheduled install time to

>>>>>2007-09-07 07:00:00

>>>>>2007-09-07 16:01:27:984 988 1254 AU AU setting pending client directive to

>>>>>'Download Progress'

>>>>>2007-09-07 16:01:28:000 988 1254 AU # Pending download calls = 1

>>>>>2007-09-07 16:01:28:000 988 1254 AU <<## SUBMITTED ## AU: Download updates

>>>>>2007-09-07 16:01:28:000 988 b84 DnldMgr *********** DnldMgr: New download

>>>>>job [updateId = {5F619881-161A-4241-ABFD-237B7B8B1597}.104] ***********

>>>>>2007-09-07 16:01:28:171 988 b84 DnldMgr * All files for update were

>>>>>already downloaded and are valid.

>>>>>2007-09-07 16:01:28:234 988 1254 AU >>## RESUMED ## AU: Download update

>>>>>[updateId = {2B0B2515-192D-470A-9745-4A3FB7C02030}, succeeded]

>>>>>2007-09-07 16:01:28:234 988 1254 AU #########

>>>>>2007-09-07 16:01:28:234 988 1254 AU ## END ## AU: Download updates

>>>>>2007-09-07 16:01:28:234 988 1254 AU #############

>>>>>2007-09-07 16:01:28:234 988 1254 AU Setting AU scheduled install time to

>>>>>2007-09-07 07:00:00

>>>>>2007-09-07 16:01:28:234 988 b84 Agent *********

>>>>>2007-09-07 16:01:28:234 988 b84 Agent ** END ** Agent: Downloading

>>>>>updates [CallerId = AutomaticUpdates]

>>>>>2007-09-07 16:01:28:234 988 b84 Agent *************

>>>>>2007-09-07 16:01:28:250 988 1254 AU AU setting pending client directive to

>>>>>'Install Approval'

>>>>>2007-09-07 16:01:33:250 988 b84 Report REPORT EVENT:

>>>>>{5500C254-4A36-413D-89FE-21A315F85BB2} 2007-09-07

>>>>>16:01:28:250+1000 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

>>>>>Install Installation Ready: The following updates are downloaded and ready

>>>>>for installation. This computer is currently scheduled to install these

>>>>>updates on Friday, September 07, 2007 at 5:00 PM: - Security Update for

>>>>>Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

>>>>>2007-09-07 16:01:43:000 988 960 AU Launched new AU client for directive

>>>>>'Install Approval', session id = 0x0

>>>>>2007-09-07 16:01:43:171 3440 cc8 Misc =========== Logging initialized

>>>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>>>2007-09-07 16:01:43:171 3440 cc8 Misc = Process:

>>>>>C:\WINNT\system32\wuauclt.exe

>>>>>2007-09-07 16:01:43:171 3440 cc8 AUClnt Launched Client UI process

>>>>>2007-09-07 16:01:43:296 3440 cc8 Misc =========== Logging initialized

>>>>>(build: 7.0.6000.381, tz: +1000) ===========

>>>>>2007-09-07 16:01:43:296 3440 cc8 Misc = Process:

>>>>>C:\WINNT\system32\wuauclt.exe

>>>>>2007-09-07 16:01:43:296 3440 cc8 Misc = Module:

>>>>>C:\WINNT\system32\wucltui.dll

>>>>>2007-09-07 16:01:43:296 3440 cc8 CltUI AU client got new directive =

>>>>>'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},

>>>>>return = 0x00000000

>>>>>2007-09-07 16:01:43:312 3440 cc8 CltUI AU client creating UI plugin,

>>>>>clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

>>>>>

>>>>>16:00:29:328 seems to be the start of the trouble....

>>>>>

>>>>>

>>>>>"MowGreen [MVP]" wrote:

>>>>>

>>>>>

>>>>>

>>>>>

>>>>>>Go to Start > Run > copy and paste the below into the Open: line

>>>>>>

>>>>>>%windir%\msxml4-KB936181-enu.LOG

>>>>>>

>>>>>>Click OK

>>>>>>Please post the contents of the msxml4-KB936181-enu.LOG into your reply,

>>>>>>Bink.

>>>>>>

>>>>>>MowGreen [MVP 2003-2007]

>>>>>>===============

>>>>>>*-343-* FDNY

>>>>>>Never Forgotten

>>>>>>===============

>>>>>>

>>>>>>

>>>>

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