Guest Monique Posted September 6, 2007 Posted September 6, 2007 I was doing a Windows Update and got 2 errors, the first one said: Application has generated an exception that could not be handled. Process id=0x1260 (4704), Thread id=0x1320 (4896) Click OK to terminate the application Click Cancel to debug application. So I clicked on Cancel and got the following error: Application has generated an exception that could not be handled. Process id=0xa04 (2564), Thread id=0xa94 (2708). Click OK to terminate the application Click Cancel to debug application. Again I clicked on Cancel to debug, but nothing ever happened. So I did a system restore and tried again with the same result - now the update is downloaded, but won't install. What can I do to fix this??? Hope someone has an answer to this problem. Thanks -- Monique
Guest PA Bear Posted September 6, 2007 Posted September 6, 2007 I'd strongly recommend that you... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Monique wrote: > I was doing a Windows Update and got 2 errors, the first one said: > Application has generated an exception that could not be handled. > Process id=0x1260 (4704), Thread id=0x1320 (4896) > Click OK to terminate the application > Click Cancel to debug application. > > So I clicked on Cancel and got the following error: > Application has generated an exception that could not be handled. > Process id=0xa04 (2564), Thread id=0xa94 (2708). > Click OK to terminate the application > Click Cancel to debug application. > > Again I clicked on Cancel to debug, but nothing ever happened. > > So I did a system restore and tried again with the same result - now the > update is downloaded, but won't install. > > What can I do to fix this??? > Hope someone has an answer to this problem. > Thanks
Guest Monique Posted September 7, 2007 Posted September 7, 2007 Re: Problems installing Microsoft .NET Framework 1.1 Service Pack Well I did as you suggested, I use Eset's NOD32 Anti-Spyware, and I shut it down and I even shut down Windows Firewall (I don't use any other) and tried again with the same result, then I clicked on the link you gave me, and THAT didn't pan out either. This is what I got with that one: Server Error in '/OAS' Application. -------------------------------------------------------------------------------- Unhandled Execution Error Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [COMException (0x8004922f)] Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String siteName, String httpVerb, String path, String QS, String httpVersion, Boolean bHTTPs, String httpHeaders, String httpBody, Object pAuthResultsBag) +0 Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, HttpRequest request, RPSPropBag propBag) +478 Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest request, String site, TicketState& ticketState, String& responseHeaders) +100 [PassportException: The PassportTicket.GetTicket() failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, MSPPError=0x8004100C) is encountered in the query string. Check Application event log for details.]] Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest request, String site, TicketState& ticketState, String& responseHeaders) +407 Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest request, TicketState& ticketState, String& responseHeaders) +62 Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object sender, EventArgs e) +219 [PassportAuthenticationModuleException: The PassportTicket.GetTicket() failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, MSPPError=0x8004100C) is encountered in the query string. Check Application event log for details.]] Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object sender, EventArgs e) +1004 System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64 So looks like I'm screwed one way or another -- Monique "PA Bear" wrote: > I'd strongly recommend that you... > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Tip: Temporarily disable real-time protection by your anti-virus and/or > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting > to install the update(s). > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin DTS-L.org > > Monique wrote: > > I was doing a Windows Update and got 2 errors, the first one said: > > Application has generated an exception that could not be handled. > > Process id=0x1260 (4704), Thread id=0x1320 (4896) > > Click OK to terminate the application > > Click Cancel to debug application. > > > > So I clicked on Cancel and got the following error: > > Application has generated an exception that could not be handled. > > Process id=0xa04 (2564), Thread id=0xa94 (2708). > > Click OK to terminate the application > > Click Cancel to debug application. > > > > Again I clicked on Cancel to debug, but nothing ever happened. > > > > So I did a system restore and tried again with the same result - now the > > update is downloaded, but won't install. > > > > What can I do to fix this??? > > Hope someone has an answer to this problem. > > Thanks > >
Guest PA Bear Posted September 7, 2007 Posted September 7, 2007 Re: Problems installing Microsoft .NET Framework 1.1 Service Pack Try that link again later, or... Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678). In other countries, see http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information. For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Monique wrote: > Well I did as you suggested, I use Eset's NOD32 Anti-Spyware, and I shut > it > down and I even shut down Windows Firewall (I don't use any other) and > tried > again with the same result, then I clicked on the link you gave me, and > THAT > didn't pan out either. > > This is what I got with that one: > > Server Error in '/OAS' Application. > -------------------------------------------------------------------------------- > > Unhandled Execution Error > Description: An unhandled exception occurred during the execution of the > current web request. Please review the stack trace for more information > about > the error and where it originated in the code. > > Exception Details: System.Runtime.InteropServices.COMException: > > Source Error: > > An unhandled exception was generated during the execution of the current > web > request. Information regarding the origin and location of the exception > can > be identified using the exception stack trace below. > > Stack Trace: > > > [COMException (0x8004922f)] > Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String > siteName, String httpVerb, String path, String QS, String httpVersion, > Boolean bHTTPs, String httpHeaders, String httpBody, Object > pAuthResultsBag) > +0 > Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, > HttpRequest request, RPSPropBag propBag) +478 > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, String site, TicketState& ticketState, String& responseHeaders) > +100 > > [PassportException: The PassportTicket.GetTicket() failed to initialize > Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, > MSPPError=0x8004100C) is encountered in the query string. Check > Application > event log for details.]] > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, String site, TicketState& ticketState, String& responseHeaders) > +407 > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, TicketState& ticketState, String& responseHeaders) +62 > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object > sender, EventArgs e) +219 > > [PassportAuthenticationModuleException: The PassportTicket.GetTicket() > failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' > error > (f=255, MSPPError=0x8004100C) is encountered in the query string. Check > Application event log for details.]] > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object > sender, EventArgs e) +1004 > > System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() > +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& > completedSynchronously) +64 > > > So looks like I'm screwed one way or another > > >> I'd strongly recommend that you... >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Tip: Temporarily disable real-time protection by your anti-virus and/or >> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG >> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >> attempting >> to install the update(s). >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin DTS-L.org >> >> Monique wrote: >>> I was doing a Windows Update and got 2 errors, the first one said: >>> Application has generated an exception that could not be handled. >>> Process id=0x1260 (4704), Thread id=0x1320 (4896) >>> Click OK to terminate the application >>> Click Cancel to debug application. >>> >>> So I clicked on Cancel and got the following error: >>> Application has generated an exception that could not be handled. >>> Process id=0xa04 (2564), Thread id=0xa94 (2708). >>> Click OK to terminate the application >>> Click Cancel to debug application. >>> >>> Again I clicked on Cancel to debug, but nothing ever happened. >>> >>> So I did a system restore and tried again with the same result - now the >>> update is downloaded, but won't install. >>> >>> What can I do to fix this??? >>> Hope someone has an answer to this problem. >>> Thanks
Guest Monique Posted September 7, 2007 Posted September 7, 2007 Re: Problems installing Microsoft .NET Framework 1.1 Service Pack Just thought I'd let you know that I copied and pasted the link in a new tab and it worked and I have filled in the request and sent it. Thank you -- Monique "Monique" wrote: > Well I did as you suggested, I use Eset's NOD32 Anti-Spyware, and I shut it > down and I even shut down Windows Firewall (I don't use any other) and tried > again with the same result, then I clicked on the link you gave me, and THAT > didn't pan out either. > > This is what I got with that one: > > Server Error in '/OAS' Application. > -------------------------------------------------------------------------------- > > Unhandled Execution Error > Description: An unhandled exception occurred during the execution of the > current web request. Please review the stack trace for more information about > the error and where it originated in the code. > > Exception Details: System.Runtime.InteropServices.COMException: > > Source Error: > > An unhandled exception was generated during the execution of the current web > request. Information regarding the origin and location of the exception can > be identified using the exception stack trace below. > > Stack Trace: > > > [COMException (0x8004922f)] > Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String > siteName, String httpVerb, String path, String QS, String httpVersion, > Boolean bHTTPs, String httpHeaders, String httpBody, Object pAuthResultsBag) > +0 > Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, > HttpRequest request, RPSPropBag propBag) +478 > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, String site, TicketState& ticketState, String& responseHeaders) +100 > > [PassportException: The PassportTicket.GetTicket() failed to initialize > Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, > MSPPError=0x8004100C) is encountered in the query string. Check Application > event log for details.]] > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, String site, TicketState& ticketState, String& responseHeaders) +407 > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > request, TicketState& ticketState, String& responseHeaders) +62 > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object sender, EventArgs e) +219 > > [PassportAuthenticationModuleException: The PassportTicket.GetTicket() > failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' error > (f=255, MSPPError=0x8004100C) is encountered in the query string. Check > Application event log for details.]] > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object sender, EventArgs e) +1004 > > System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92 > System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& > completedSynchronously) +64 > > > So looks like I'm screwed one way or another > > -- > Monique > > > "PA Bear" wrote: > > > I'd strongly recommend that you... > > > > Start a free Windows Update support incident request: > > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > > > Tip: Temporarily disable real-time protection by your anti-virus and/or > > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > > Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting > > to install the update(s). > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE, OE, Security, Shell/User) > > AumHa VSOP & Admin DTS-L.org > > > > Monique wrote: > > > I was doing a Windows Update and got 2 errors, the first one said: > > > Application has generated an exception that could not be handled. > > > Process id=0x1260 (4704), Thread id=0x1320 (4896) > > > Click OK to terminate the application > > > Click Cancel to debug application. > > > > > > So I clicked on Cancel and got the following error: > > > Application has generated an exception that could not be handled. > > > Process id=0xa04 (2564), Thread id=0xa94 (2708). > > > Click OK to terminate the application > > > Click Cancel to debug application. > > > > > > Again I clicked on Cancel to debug, but nothing ever happened. > > > > > > So I did a system restore and tried again with the same result - now the > > > update is downloaded, but won't install. > > > > > > What can I do to fix this??? > > > Hope someone has an answer to this problem. > > > Thanks > > > >
Guest PA Bear Posted September 7, 2007 Posted September 7, 2007 Re: Problems installing Microsoft .NET Framework 1.1 Service Pack You're welcome and please let us know how things work out. -- ~PA Bear Monique wrote: > Just thought I'd let you know that I copied and pasted the link in a new > tab > and it worked and I have filled in the request and sent it. > > Thank you > >> Well I did as you suggested, I use Eset's NOD32 Anti-Spyware, and I shut >> it >> down and I even shut down Windows Firewall (I don't use any other) and >> tried >> again with the same result, then I clicked on the link you gave me, and >> THAT >> didn't pan out either. >> >> This is what I got with that one: >> >> Server Error in '/OAS' Application. >> -------------------------------------------------------------------------------- >> >> Unhandled Execution Error >> Description: An unhandled exception occurred during the execution of the >> current web request. Please review the stack trace for more information >> about >> the error and where it originated in the code. >> >> Exception Details: System.Runtime.InteropServices.COMException: >> >> Source Error: >> >> An unhandled exception was generated during the execution of the current >> web >> request. Information regarding the origin and location of the exception >> can >> be identified using the exception stack trace below. >> >> Stack Trace: >> >> >> [COMException (0x8004922f)] >> Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String >> siteName, String httpVerb, String path, String QS, String httpVersion, >> Boolean bHTTPs, String httpHeaders, String httpBody, Object >> pAuthResultsBag) +0 >> Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, >> HttpRequest request, RPSPropBag propBag) +478 >> >> Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest >> request, String site, TicketState& ticketState, String& responseHeaders) >> +100 >> >> [PassportException: The PassportTicket.GetTicket() failed to initialize >> Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, >> MSPPError=0x8004100C) is encountered in the query string. Check >> Application >> event log for details.]] >> >> Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest >> request, String site, TicketState& ticketState, String& responseHeaders) >> +407 >> >> Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest >> request, TicketState& ticketState, String& responseHeaders) +62 >> >> Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object >> sender, EventArgs e) +219 >> >> [PassportAuthenticationModuleException: The PassportTicket.GetTicket() >> failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' >> error (f=255, MSPPError=0x8004100C) is encountered in the query string. >> Check >> Application event log for details.]] >> >> Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object >> sender, EventArgs e) +1004 >> >> System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() >> +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, >> Boolean& >> completedSynchronously) +64 >> >> >> So looks like I'm screwed one way or another >> >> -- >> Monique >> >> >> "PA Bear" wrote: >> >>> I'd strongly recommend that you... >>> >>> Start a free Windows Update support incident request: >>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>> >>> Tip: Temporarily disable real-time protection by your anti-virus and/or >>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG >>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >>> attempting >>> to install the update(s). >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-Windows (IE, OE, Security, Shell/User) >>> AumHa VSOP & Admin DTS-L.org >>> >>> Monique wrote: >>>> I was doing a Windows Update and got 2 errors, the first one said: >>>> Application has generated an exception that could not be handled. >>>> Process id=0x1260 (4704), Thread id=0x1320 (4896) >>>> Click OK to terminate the application >>>> Click Cancel to debug application. >>>> >>>> So I clicked on Cancel and got the following error: >>>> Application has generated an exception that could not be handled. >>>> Process id=0xa04 (2564), Thread id=0xa94 (2708). >>>> Click OK to terminate the application >>>> Click Cancel to debug application. >>>> >>>> Again I clicked on Cancel to debug, but nothing ever happened. >>>> >>>> So I did a system restore and tried again with the same result - now >>>> the >>>> update is downloaded, but won't install. >>>> >>>> What can I do to fix this??? >>>> Hope someone has an answer to this problem. >>>> Thanks
Guest Monique Posted September 7, 2007 Posted September 7, 2007 Re: Problems installing Microsoft .NET Framework 1.1 Service Pack I went the way of the email, and am waiting for their response. I would have called, but we went out for dinner tonight and I had wine and I would have had trouble concentrating if I called them Thanks for your input, it was much appreciated, hopefully I'll get an answer in the morning -- Monique "PA Bear" wrote: > Try that link again later, or... > > Customers in the U.S. and Canada can receive technical support from > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for > support calls that are associated with security updates. When you call, > clearly state that your problem is related to a Security Update and cite the > update's KB number (e.g., KB931678). > > In other countries, see > http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge > Support...for virus and other security-related" issues in right-hand menu > for localized contact information. > > For more information about how to contact Microsoft for support issues, > visit the International Support Web site: > https://support.microsoft.com/common/international.aspx > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin DTS-L.org > > Monique wrote: > > Well I did as you suggested, I use Eset's NOD32 Anti-Spyware, and I shut > > it > > down and I even shut down Windows Firewall (I don't use any other) and > > tried > > again with the same result, then I clicked on the link you gave me, and > > THAT > > didn't pan out either. > > > > This is what I got with that one: > > > > Server Error in '/OAS' Application. > > -------------------------------------------------------------------------------- > > > > Unhandled Execution Error > > Description: An unhandled exception occurred during the execution of the > > current web request. Please review the stack trace for more information > > about > > the error and where it originated in the code. > > > > Exception Details: System.Runtime.InteropServices.COMException: > > > > Source Error: > > > > An unhandled exception was generated during the execution of the current > > web > > request. Information regarding the origin and location of the exception > > can > > be identified using the exception stack trace below. > > > > Stack Trace: > > > > > > [COMException (0x8004922f)] > > Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String > > siteName, String httpVerb, String path, String QS, String httpVersion, > > Boolean bHTTPs, String httpHeaders, String httpBody, Object > > pAuthResultsBag) > > +0 > > Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, > > HttpRequest request, RPSPropBag propBag) +478 > > > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > > request, String site, TicketState& ticketState, String& responseHeaders) > > +100 > > > > [PassportException: The PassportTicket.GetTicket() failed to initialize > > Passport Ticket. [(Error=0x8004922F) Passport 'f' error (f=255, > > MSPPError=0x8004100C) is encountered in the query string. Check > > Application > > event log for details.]] > > > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > > request, String site, TicketState& ticketState, String& responseHeaders) > > +407 > > > > Microsoft.MSCOM.MemberServices.Passport.PassportTicket.GetTicket(HttpRequest > > request, TicketState& ticketState, String& responseHeaders) +62 > > > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object > > sender, EventArgs e) +219 > > > > [PassportAuthenticationModuleException: The PassportTicket.GetTicket() > > failed to initialize Passport Ticket. [(Error=0x8004922F) Passport 'f' > > error > > (f=255, MSPPError=0x8004100C) is encountered in the query string. Check > > Application event log for details.]] > > > > Microsoft.MSCOM.MemberServices.Passport.PassportAuthenticationModule.AuthenticateRequestHandler(Object > > sender, EventArgs e) +1004 > > > > System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() > > +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& > > completedSynchronously) +64 > > > > > > So looks like I'm screwed one way or another > > > > > >> I'd strongly recommend that you... > >> > >> Start a free Windows Update support incident request: > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >> > >> Tip: Temporarily disable real-time protection by your anti-virus and/or > >> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > >> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before > >> attempting > >> to install the update(s). > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-Windows (IE, OE, Security, Shell/User) > >> AumHa VSOP & Admin DTS-L.org > >> > >> Monique wrote: > >>> I was doing a Windows Update and got 2 errors, the first one said: > >>> Application has generated an exception that could not be handled. > >>> Process id=0x1260 (4704), Thread id=0x1320 (4896) > >>> Click OK to terminate the application > >>> Click Cancel to debug application. > >>> > >>> So I clicked on Cancel and got the following error: > >>> Application has generated an exception that could not be handled. > >>> Process id=0xa04 (2564), Thread id=0xa94 (2708). > >>> Click OK to terminate the application > >>> Click Cancel to debug application. > >>> > >>> Again I clicked on Cancel to debug, but nothing ever happened. > >>> > >>> So I did a system restore and tried again with the same result - now the > >>> update is downloaded, but won't install. > >>> > >>> What can I do to fix this??? > >>> Hope someone has an answer to this problem. > >>> Thanks > >
Guest jypolintan Posted September 7, 2007 Posted September 7, 2007 "Monique" wrote: > I was doing a Windows Update and got 2 errors, the first one said: > Application has generated an exception that could not be handled. > Process id=0x1260 (4704), Thread id=0x1320 (4896) > Click OK to terminate the application > Click Cancel to debug application. > > So I clicked on Cancel and got the following error: > Application has generated an exception that could not be handled. > Process id=0xa04 (2564), Thread id=0xa94 (2708). > Click OK to terminate the application > Click Cancel to debug application. > > Again I clicked on Cancel to debug, but nothing ever happened. > > So I did a system restore and tried again with the same result - now the > update is downloaded, but won't install. > > What can I do to fix this??? > Hope someone has an answer to this problem. > Thanks > > -- > Monique
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