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Error 0x8007041D (Vista) after automatic update to .381

Guest Andy Moorley

By Guest Andy Moorley
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Guest Andy Moorley

Guest Andy Moorley

Posted
Posted

On 23rd August, Windows Update decided to self-update as per following log

line from windowsupdate.log

 

SelfUpdate handler update required: Current version: 7.0.6000.374, required

version: 7.0.6000.381

 

I am not quite clear if it ever managed to do this - but since then Windows

Update has failed to be able to install anything for me..

 

2 minutes after the log line above I have

 

2007-08-23 20:51:52:974 1308 1608 AU #############

2007-08-23 20:51:53:047 5632 1604 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: +0100) ===========

2007-08-23 20:51:53:047 5632 1604 Misc = Process:

C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe

2007-08-23 20:51:53:042 5632 1604 Setup Performing SelfUpdate installation

2007-08-23 20:52:53:071 5632 1604 Setup WARNING: Failed to stop the WU

service, error = 0x8007041D

2007-08-23 20:52:53:072 5632 1604 Setup WuSetup has finished. Exit code is

0x0000041D

2007-08-24 16:38:03:029 1288 480 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: +0100) ===========

2007-08-24 16:38:03:124 1288 480 Misc = Process:

C:\Windows\system32\svchost.exe

2007-08-24 16:38:03:264 1288 480 Misc = Module:

c:\windows\system32\wuaueng.dll

 

 

And since then error Failed to stop the WU service, error = 0x8007041D

happens everytime Windows Update tries to run. Further more I can not stop

the Windows Update service by hand either - it always just gets stuck in the

"stopping" state.

 

Have tried to do update from(built in) Adminstator account - no difference.

Have used Safe Mode to rename %windir%/SoftwareDistribution out of the way -

no improvement.

There are no other errors in the Event logs relating to any related services

(COM+)

 

Any ideas?

Thanks

Andy

Guest Dan Riley

Guest Dan Riley

Posted
Posted

Same thing has happened to me. Ever since the update on 8/23, which included

"Windows Update software 7.0.6000.381", I have lost all manual control of

Windows Update on my Vista Ultimate machine. Since that date, there have

been some updates installed automatically (KBs 938194, 933360, 938952,

938979,and 939159, along with a couple of Defender updates) on 9/5 and 9/8.

Every time I click "check for updates" I get a Code 800B0100.

 

Also, one of my friends just bought a brand-new laptop with Vista Home

Premium. After running Update the first time (and installing the

above-mentioned "software 7.0.6000.381), he now has the same update problem I

do.

 

There seems to be no way to roll this back that I have found (even System

Restore didn't help). Does anyone out there have any insight or solutions

for this?

 

Thanks,

 

Dan

 

 

 

"Andy Moorley" wrote:

> On 23rd August, Windows Update decided to self-update as per following log

> line from windowsupdate.log

>

> SelfUpdate handler update required: Current version: 7.0.6000.374, required

> version: 7.0.6000.381

>

> I am not quite clear if it ever managed to do this - but since then Windows

> Update has failed to be able to install anything for me..

>

> 2 minutes after the log line above I have

>

> 2007-08-23 20:51:52:974 1308 1608 AU #############

> 2007-08-23 20:51:53:047 5632 1604 Misc =========== Logging initialized

> (build: 7.0.6000.381, tz: +0100) ===========

> 2007-08-23 20:51:53:047 5632 1604 Misc = Process:

> C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe

> 2007-08-23 20:51:53:042 5632 1604 Setup Performing SelfUpdate installation

> 2007-08-23 20:52:53:071 5632 1604 Setup WARNING: Failed to stop the WU

> service, error = 0x8007041D

> 2007-08-23 20:52:53:072 5632 1604 Setup WuSetup has finished. Exit code is

> 0x0000041D

> 2007-08-24 16:38:03:029 1288 480 Misc =========== Logging initialized

> (build: 7.0.6000.374, tz: +0100) ===========

> 2007-08-24 16:38:03:124 1288 480 Misc = Process:

> C:\Windows\system32\svchost.exe

> 2007-08-24 16:38:03:264 1288 480 Misc = Module:

> c:\windows\system32\wuaueng.dll

>

>

> And since then error Failed to stop the WU service, error = 0x8007041D

> happens everytime Windows Update tries to run. Further more I can not stop

> the Windows Update service by hand either - it always just gets stuck in the

> "stopping" state.

>

> Have tried to do update from(built in) Adminstator account - no difference.

> Have used Safe Mode to rename %windir%/SoftwareDistribution out of the way -

> no improvement.

> There are no other errors in the Event logs relating to any related services

> (COM+)

>

> Any ideas?

> Thanks

> Andy

>

Guest Andy Moorley

Guest Andy Moorley

Posted
Posted

Hi Dan

 

"Dan Riley" wrote:

> Same thing has happened to me. Ever since the update on 8/23, which included

> "Windows Update software 7.0.6000.381", I have lost all manual control of

> Windows Update on my Vista Ultimate machine.

 

Just to say I opened a Windows Update Support request on this (it seems you

can do this for free!) and am now in dialogue with a MS support person. His

initial suggestions haven't worked yet - but I'll keep this entry updated

with anything useful that comes out.

 

His initial response (in case you want to try it) was about trying something

along this line

 

1. Open an Administrator command prompt by right clicking on Start -> All

| > Programs -> Accessories -> Command Prompt and selecting "Run as

| > Administrator" and clicking "Allow" for the elevation prompt

| > 2. In the command prompt, type the command below

| > fsutil resource setautoreset C:

| > (This assumes that C: is the drive in which Vista is installed. If it is

| > installed on another drive like D:, please change the drive letter

| > appropriately)

 

(it seemed to require c:\ for me in order to work)

 

and then

 

install the Windows Update agent

http://go.microsoft.com/fwlink/?LinkID=91237

 

Cheers

Andy

Guest Ian.Burney@gmail.com

Guest Ian.Burney@gmail.com

Posted
Posted

I have exactly the same problem but whenever I try to re-install

Windows Update I get the error

 

"Windows Update Installer Fatal Error

 

Windows Update Agent Installer encountered unrecoverable error"

 

Anyone else had this linked to trying to fix "SelfUpdate handler

update required: Current version: 7.0.6000.374"

 

In essence I can't install updates or re-install Windows Update Agent.

 

Thanks,

 

Ian B

Guest belewarmy@gmail.com

Guest belewarmy@gmail.com

Posted
Posted

I'm having the same problem. Here's my results before and after trying

both your's and many other suggestions. Please help...it seems

Microsoft is leaving us in the wind on this one.

 

Windows Update software 7.0.6000.381

 

Installation date: 9/ 21/ 2007 1:17 AM

 

Installation status: Failed

 

Error details: Code 80070002

 

Update type: Important

 

 

I'm running on the following system:

 

OS Name Microsoft® Windows Vista™ Home Premium

Version 6.0.6000 Build 6000

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name BELEW

System Manufacturer Dell Inc.

System Model MM061

System Type X86-based PC

Processor Genuine Intel® CPU T2050 @ 1.60GHz, 1600 Mhz, 2

Core(s), 2 Logical Processor(s)

BIOS Version/Date Dell Inc. A12, 12/18/2006

SMBIOS Version 2.4

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "6.0.6000.16386"

User Name Belew\belewarmy

Time Zone Arabic Daylight Time

Total Physical Memory 2,045.82 MB

Available Physical Memory 888.77 MB

Total Virtual Memory 4.20 GB

Available Virtual Memory 3.08 GB

Page File Space 2.29 GB

Page File C:\pagefile.sys

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