Guest Avacar Posted September 9, 2007 Posted September 9, 2007 Hi everyone, I keep seeing people aluding to this problem, but never a definite solution. I am running Windows XP SP2, and just did a 'repair install' off the CD (ie it copies over all the key windows files again, but leaves everything else). As you are all probably aware, this replaces any updates. Now, Windows Update (both the automatic client and the website version) identify some 83 updates that I need again, however both fail because "A problem on your computer is preventing updates from being downloaded or installed". now they download just fine it's the install step that holds it up. Any ideas/suggestions? Thank you, Alex
Guest TaurArian [MS-MVP] Posted September 9, 2007 Posted September 9, 2007 Try reinstalling the WU client - Follow this article - The Windows Update Web site and the Microsoft Update Web site do not scan for updates when you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service Pack 1 http://support.microsoft.com/kb/916259 -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "Avacar" <Avacar@discussions.microsoft.com> wrote in message news:D1EC4488-D417-406E-8525-7930FDE931EB@microsoft.com... | Hi everyone, | | I keep seeing people aluding to this problem, but never a definite solution. | I am running Windows XP SP2, and just did a 'repair install' off the CD (ie | it copies over all the key windows files again, but leaves everything else). | As you are all probably aware, this replaces any updates. Now, Windows | Update (both the automatic client and the website version) identify some 83 | updates that I need again, however both fail because "A problem on your | computer is preventing updates from being downloaded or installed". now they | download just fine it's the install step that holds it up. | | Any ideas/suggestions? | | Thank you, | Alex |
Guest Avacar Posted September 9, 2007 Posted September 9, 2007 Well, this solution is not exactly my problem it isn't that the windows update website does not have updates listed/cant search. It does list updates. Instead, it will download them, but be unable to install them, quoting only the error message I listed above. I did try this solution anyway. Just trying to reinstall the agent brought up a message stating the agent was already installed. I went with the second solution, and deleted the files listed. When I tried to reinstall, I received this message: "Install Failed with the following error number: 0x80070420". Now when I try to go to windows Update my copy of IE6 (since IE7 was lost in the repair install) hangs. "TaurArian [MS-MVP]" wrote: > Try reinstalling the WU client - > Follow this article - > The Windows Update Web site and the Microsoft Update Web site do not scan for updates when > you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service > Pack 1 > http://support.microsoft.com/kb/916259 > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > >
Guest Avacar Posted September 9, 2007 Posted September 9, 2007 See above message from me first It finally stopped hanging, and attempted to install the activeX control. It failed with the following message: "The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. " And: Error Number:0x80070420
Guest tunaP Posted September 9, 2007 Posted September 9, 2007 As she stated, the updates download then fail to install, I have the exact same problem following a repair. I went ahead and tried updating WU..."Install is not needed as WU agent is already installed". Did manage to get a downloaded WindowsInstaller3.1 to install, but auto updates still fail from machine and WinUpdate site...all 90 of them. Firewalls and HIPs gave no detection alerts, now trying again after disabling all 3rd party protections and restarting XP. (WGA is valid and XP Firewall disabled, too.) It appears it isn't even trying to install for an unknown reason, otherwise Threatfire or Comodo would have said something to that effect? "TaurArian [MS-MVP]" wrote: > Try reinstalling the WU client - > Follow this article - > The Windows Update Web site and the Microsoft Update Web site do not scan for updates when > you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service > Pack 1 > http://support.microsoft.com/kb/916259 > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "Avacar" <Avacar@discussions.microsoft.com> wrote in message > news:D1EC4488-D417-406E-8525-7930FDE931EB@microsoft.com... > | Hi everyone, > | > | I keep seeing people aluding to this problem, but never a definite solution. > | I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > | it copies over all the key windows files again, but leaves everything else). > | As you are all probably aware, this replaces any updates. Now, Windows > | Update (both the automatic client and the website version) identify some 83 > | updates that I need again, however both fail because "A problem on your > | computer is preventing updates from being downloaded or installed". now they > | download just fine it's the install step that holds it up. > | > | Any ideas/suggestions? > | > | Thank you, > | Alex > | > > >
Guest Engel Posted September 9, 2007 Posted September 9, 2007 For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 I hope this post is helpful. Let us know how it works ºut. - -- -- "Avacar" wrote: > Hi everyone, > > I keep seeing people aluding to this problem, but never a definite solution. > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > it copies over all the key windows files again, but leaves everything else). > As you are all probably aware, this replaces any updates. Now, Windows > Update (both the automatic client and the website version) identify some 83 > updates that I need again, however both fail because "A problem on your > computer is preventing updates from being downloaded or installed". now they > download just fine it's the install step that holds it up. > > Any ideas/suggestions? > > Thank you, > Alex >
Guest tunaP Posted September 9, 2007 Posted September 9, 2007 I've tried safe mode scans(HJT, CCleaner, SPybot, AVG, ThreatFire...even good ol DiskCleanup) and all reported clean. Have disabled wuauserv, deleted contents of Software Distribution folder and WUTemp folder, then re-enabled wuauserv. No dice. Looks like uninstalling .net framework to reinstall it so I can download the updates to fix it is the next approach. I love technology, it's so advanced.
Guest Avacar Posted September 10, 2007 Posted September 10, 2007 Dial-a-fix was able to solve the issue. Thank you for pointing it out. This just proves, however, that Microsoft doesn't yet have a true in-house solution to this problem at least not collated and identified as such. I suspect piecing together all the other solutions I've been pointed to may have worked, but Dial-a-fix seemed to understand which order to apply things, and did them automatically for me. I was able to install my 83 updates. "Engel" wrote: > > For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 > > I hope this post is helpful. > > Let us know how it works ºut. > > - -- -- > > > "Avacar" wrote: > > > Hi everyone, > > > > I keep seeing people aluding to this problem, but never a definite solution. > > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > > it copies over all the key windows files again, but leaves everything else). > > As you are all probably aware, this replaces any updates. Now, Windows > > Update (both the automatic client and the website version) identify some 83 > > updates that I need again, however both fail because "A problem on your > > computer is preventing updates from being downloaded or installed". now they > > download just fine it's the install step that holds it up. > > > > Any ideas/suggestions? > > > > Thank you, > > Alex > >
Guest Doug Wood Posted September 10, 2007 Posted September 10, 2007 "Avacar" wrote: > Hi everyone, > > I keep seeing people aluding to this problem, but never a definite solution. > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > it copies over all the key windows files again, but leaves everything else). > As you are all probably aware, this replaces any updates. Now, Windows > Update (both the automatic client and the website version) identify some 83 > updates that I need again, however both fail because "A problem on your > computer is preventing updates from being downloaded or installed". now they > download just fine it's the install step that holds it up. > > Any ideas/suggestions? > > Thank you, > Alex >
Guest Doug Wood Posted September 10, 2007 Posted September 10, 2007 "Avacar" wrote: > Hi everyone, > > I keep seeing people aluding to this problem, but never a definite solution. > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > it copies over all the key windows files again, but leaves everything else). > As you are all probably aware, this replaces any updates. Now, Windows > Update (both the automatic client and the website version) identify some 83 > updates that I need again, however both fail because "A problem on your > computer is preventing updates from being downloaded or installed". now they > download just fine it's the install step that holds it up. > > Any ideas/suggestions? > > Thank you, > Alex > I had this problem going on for days. Firstly, look in "Windows Update.log" in the Windows directory. This may tell you what the problem is if it is software related. Mine was not. I have three computers on a router. two worked perfectly, one did not. It was the one on which I had lost a disc to old age, and had to reinstall windows from the original disc. There were 69 missing files, so windows update spent a lot of time searching. I had a surge arrester ( made for the job ) in the ethernet line to the modem for this one computer. This gave Error 0x80072002 ( which is a timeout ). The reason is that it slowed the transmissions so much that Explorer got tired of waiting for a reply when a lot of searching of software at one end or the other was needed. I got as far as "the green crawler" each time, then explorer died of exhaustion waiting. I hope this may be of some help. Kind regards Doug Wood
Guest TN Grandma Posted September 10, 2007 Posted September 10, 2007 I'm having the same problem, as I have 79 updates I've been trying to install for two days now....PLEASE tell me where I can find Dial-a-Fix... When I clicked the info in Engel's post, just got copies of other posts. I'm so confused after working on this for two days, this old lady sure could use some help. Thanks Grandma Dogs have owners-- Cats have staff!!! "Avacar" wrote: > Dial-a-fix was able to solve the issue. > > Thank you for pointing it out. This just proves, however, that Microsoft > doesn't yet have a true in-house solution to this problem at least not > collated and identified as such. I suspect piecing together all the other > solutions I've been pointed to may have worked, but Dial-a-fix seemed to > understand which order to apply things, and did them automatically for me. I > was able to install my 83 updates. > > > "Engel" wrote: > > > > > For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 > > > > I hope this post is helpful. > > > > Let us know how it works ºut. > > > > - -- -- > > > > > > "Avacar" wrote: > > > > > Hi everyone, > > > > > > I keep seeing people aluding to this problem, but never a definite solution. > > > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > > > it copies over all the key windows files again, but leaves everything else). > > > As you are all probably aware, this replaces any updates. Now, Windows > > > Update (both the automatic client and the website version) identify some 83 > > > updates that I need again, however both fail because "A problem on your > > > computer is preventing updates from being downloaded or installed". now they > > > download just fine it's the install step that holds it up. > > > > > > Any ideas/suggestions? > > > > > > Thank you, > > > Alex > > >
Guest Cute little ant Posted September 10, 2007 Posted September 10, 2007 Here's the webadress: http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles "TN Grandma" wrote: > I'm having the same problem, as I have 79 updates I've been trying to install > for two days now....PLEASE tell me where I can find Dial-a-Fix... When I > clicked the info in Engel's post, just got copies of other posts. I'm so > confused after working on this for two days, this old lady sure could use > some help. Thanks > > Grandma > > Dogs have owners-- > Cats have staff!!! > > > "Avacar" wrote: > > > Dial-a-fix was able to solve the issue. > > > > Thank you for pointing it out. This just proves, however, that Microsoft > > doesn't yet have a true in-house solution to this problem at least not > > collated and identified as such. I suspect piecing together all the other > > solutions I've been pointed to may have worked, but Dial-a-fix seemed to > > understand which order to apply things, and did them automatically for me. I > > was able to install my 83 updates. > > > > > > "Engel" wrote: > > > > > > > > For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) > > > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 > > > > > > I hope this post is helpful. > > > > > > Let us know how it works ºut. > > > > > > - -- -- > > > > > > > > > "Avacar" wrote: > > > > > > > Hi everyone, > > > > > > > > I keep seeing people aluding to this problem, but never a definite solution. > > > > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > > > > it copies over all the key windows files again, but leaves everything else). > > > > As you are all probably aware, this replaces any updates. Now, Windows > > > > Update (both the automatic client and the website version) identify some 83 > > > > updates that I need again, however both fail because "A problem on your > > > > computer is preventing updates from being downloaded or installed". now they > > > > download just fine it's the install step that holds it up. > > > > > > > > Any ideas/suggestions? > > > > > > > > Thank you, > > > > Alex > > > >
Guest Pubclock Posted September 10, 2007 Posted September 10, 2007 This helps with nofuzz at all: Heres the site again for anyone having trouble: http://wiki.djlizard.net/Dial-a-fix Download, unzip, fill-in the right box and go "Avacar" wrote: > Hi everyone, > > I keep seeing people aluding to this problem, but never a definite solution. > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > it copies over all the key windows files again, but leaves everything else). > As you are all probably aware, this replaces any updates. Now, Windows > Update (both the automatic client and the website version) identify some 83 > updates that I need again, however both fail because "A problem on your > computer is preventing updates from being downloaded or installed". now they > download just fine it's the install step that holds it up. > > Any ideas/suggestions? > > Thank you, > Alex >
Guest Engel Posted September 11, 2007 Posted September 11, 2007 Hi Alex, You're welcome, glad to have been of service and thanks for posting back. - -- -- "Avacar" wrote: > Dial-a-fix was able to solve the issue. > > Thank you for pointing it out. This just proves, however, that Microsoft > doesn't yet have a true in-house solution to this problem at least not > collated and identified as such. I suspect piecing together all the other > solutions I've been pointed to may have worked, but Dial-a-fix seemed to > understand which order to apply things, and did them automatically for me. I > was able to install my 83 updates. > > > "Engel" wrote: > > > > > For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 > > > > I hope this post is helpful. > > > > Let us know how it works ºut. > > > > - -- -- > > > > > > "Avacar" wrote: > > > > > Hi everyone, > > > > > > I keep seeing people aluding to this problem, but never a definite solution. > > > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > > > it copies over all the key windows files again, but leaves everything else). > > > As you are all probably aware, this replaces any updates. Now, Windows > > > Update (both the automatic client and the website version) identify some 83 > > > updates that I need again, however both fail because "A problem on your > > > computer is preventing updates from being downloaded or installed". now they > > > download just fine it's the install step that holds it up. > > > > > > Any ideas/suggestions? > > > > > > Thank you, > > > Alex > > >
Guest TN Grandma Posted September 11, 2007 Posted September 11, 2007 Thanks so much....I was able to get the updates installed and most everything is again working properly. If I run into anymore problems will be looking to MS discussions for an answer. Again Thanks to everyone. -- Grandma Dogs have owners-- Cats have staff!!! "Cute little ant" wrote: > Here's the webadress: > http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles > > "TN Grandma" wrote: > > > I'm having the same problem, as I have 79 updates I've been trying to install > > for two days now....PLEASE tell me where I can find Dial-a-Fix... When I > > clicked the info in Engel's post, just got copies of other posts. I'm so > > confused after working on this for two days, this old lady sure could use > > some help. Thanks > > > > Grandma > > > > Dogs have owners-- > > Cats have staff!!! > > > > > > "Avacar" wrote: > > > > > Dial-a-fix was able to solve the issue. > > > > > > Thank you for pointing it out. This just proves, however, that Microsoft > > > doesn't yet have a true in-house solution to this problem at least not > > > collated and identified as such. I suspect piecing together all the other > > > solutions I've been pointed to may have worked, but Dial-a-fix seemed to > > > understand which order to apply things, and did them automatically for me. I > > > was able to install my 83 updates. > > > > > > > > > "Engel" wrote: > > > > > > > > > > > For XP they are 2 o 3 solutions, here is one of them (Dial-a-Fix) > > > > > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=5e629dec-0643-4aed-a132-caf563880e71&mid=5e629dec-0643-4aed-a132-caf563880e71 > > > > > > > > I hope this post is helpful. > > > > > > > > Let us know how it works ºut. > > > > > > > > - -- -- > > > > > > > > > > > > "Avacar" wrote: > > > > > > > > > Hi everyone, > > > > > > > > > > I keep seeing people aluding to this problem, but never a definite solution. > > > > > I am running Windows XP SP2, and just did a 'repair install' off the CD (ie > > > > > it copies over all the key windows files again, but leaves everything else). > > > > > As you are all probably aware, this replaces any updates. Now, Windows > > > > > Update (both the automatic client and the website version) identify some 83 > > > > > updates that I need again, however both fail because "A problem on your > > > > > computer is preventing updates from being downloaded or installed". now they > > > > > download just fine it's the install step that holds it up. > > > > > > > > > > Any ideas/suggestions? > > > > > > > > > > Thank you, > > > > > Alex > > > > >
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