Guest mlw Posted July 11, 2007 Posted July 11, 2007 Does anybody have an idea as to what is causing the problem and a solution? All other updates have installed routinely.
Guest Carey Frisch [MVP] Posted July 11, 2007 Posted July 11, 2007 Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 -- Carey Frisch Microsoft MVP Windows - Shell/User ---------------------------------------------------------------------------Â----- "mlw" wrote: Does anybody have an idea as to what is causing the problem and a solution? All other updates have installed routinely.
Guest JimBal Posted July 13, 2007 Posted July 13, 2007 I agree with Carey- Start an update support request, if you have several weeks to resolve this. Otherwise, are you looking at and exploring any error codes you are getting in both update history and in event viewer? I am having a problem with KB936507, but will probably have it resolved with a little reserch. "Carey Frisch [MVP]" wrote: > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > > -- > Carey Frisch > Microsoft MVP > Windows - Shell/User > > ---------------------------------------------------------------------------Â----- > > "mlw" wrote: > > Does anybody have an idea as to what is causing the problem and a solution? > All other updates have installed routinely. >
Guest Chris Sidener Posted July 13, 2007 Posted July 13, 2007 "JimBal" <JimBal@discussions.microsoft.com> wrote in message news:1B451584-65F4-4DBD-A4F6-5B9B3FF815C7@microsoft.com... >I agree with Carey- Start an update support request, if you have several > weeks to resolve this. Otherwise, are you looking at and exploring any > error > codes you are getting in both update history and in event viewer? I am > having a problem with KB936507, but will probably have it resolved with a > little reserch. > > "Carey Frisch [MVP]" wrote: > >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> >> -- >> Carey Frisch >> Microsoft MVP >> Windows - Shell/User >> >> ---------------------------------------------------------------------------Â----- >> >> "mlw" wrote: >> >> Does anybody have an idea as to what is causing the problem and a >> solution? >> All other updates have installed routinely. >> Those are excel and an outlook patch. Insure that your Office passes the WGA test. Chris
Guest JimBal Posted July 13, 2007 Posted July 13, 2007 The good news- I got this update to install. The bad news, I had to uninstall and reinstall Office 2003. When I went back to the update site, it downloaded this and a couple other updates, and they installed without incident. I installed Verizon FIOS Internet a few weeks ago. While the Internet is fine, I've had many, many problems, mostly related to file access. I don't know why that was changed, but evry time I tried to do something, some program didn't have access to a file in Program Files or Windows. It will be interesting to see of the next batch of updates run okay. "Chris Sidener" wrote: > > "JimBal" <JimBal@discussions.microsoft.com> wrote in message > news:1B451584-65F4-4DBD-A4F6-5B9B3FF815C7@microsoft.com... > >I agree with Carey- Start an update support request, if you have several > > weeks to resolve this. Otherwise, are you looking at and exploring any > > error > > codes you are getting in both update history and in event viewer? I am > > having a problem with KB936507, but will probably have it resolved with a > > little reserch. > > > > "Carey Frisch [MVP]" wrote: > > > >> Start a free Windows Update support incident request: > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >> > >> > >> -- > >> Carey Frisch > >> Microsoft MVP > >> Windows - Shell/User > >> > >> ---------------------------------------------------------------------------Â----- > >> > >> "mlw" wrote: > >> > >> Does anybody have an idea as to what is causing the problem and a > >> solution? > >> All other updates have installed routinely. > >> > > Those are excel and an outlook patch. Insure that your Office passes the WGA > test. > > Chris > >
Guest William L. Oppenheim, MD Posted July 16, 2007 Posted July 16, 2007 I have exactly the same problem and have been unable to resolve it. Everything else including other updates work, so the issue must be these updates. I suggest that we collect all similar complaints under this thread so we can get an idea of the magnitude of the problem. -- William L. Oppenheim, MD *************************************** IMPORTANT WARNING: These documents are intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this information is STRICTLY PROHIBITED. If you have received this e-mail in error, please inform me by return e-mail and delete this message from your computer. "mlw" <mlw@discussions.microsoft.com> wrote in message news:19A43107-73BA-4AE9-A460-F011EE337891@microsoft.com... > Does anybody have an idea as to what is causing the problem and a > solution? > All other updates have installed routinely.
Guest ben@myreach360.com Posted July 19, 2007 Posted July 19, 2007 I was able to fix this. We have Webroot SME. The info is for a different patch but worked for kb936507 as well: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=fd7dfa36-0794-4014-ab92-f99443bf0962&p=1 I can post the answer here too: Check your anti-spyware program if it blocks BHO (Browser Helper Objects), that may be the cause of the update failure. As I wrote on another MS message board: For several days in a row, Automatic Updates would tell me I had an update ready to be downloaded & installed: KB918419. Each time, it *seemed* to download & install, but the next day, I was alerted to a new update-- the same update. I tried to update directly from the MSUpdate site, and it failed each time. I downloaded the update, then ran the .exe, and it failed. I tried "Detect and Repair," and it eventually told me: "Error 1406. Setup cannot write the value Button Text to the registry key \SOFTWARE\Microsoft\Internet Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}." That message made me check my Webroot Spy Sweeper logs... and that was it. Repeated blockage of BHO 92780B25-.... I logged onto the admin console for Webroot Spy Sweeper Enterprise, and added {92780B25-18CC-41C8-B9BE-3C9C571A8263} to the BHO whitelist. After polling my PC, I went to MS Updates, and KB918419 installed successfully. On Jul 10, 8:10 pm, mlw <m...@discussions.microsoft.com> wrote: > Does anybody have an idea as to what is causing the problem and a solution? > All other updates have installed routinely.
Guest Glenn Coianiz Posted July 26, 2007 Posted July 26, 2007 I had the same problem and I turned my virus/firewall (eTrust) off and it worked fine. Glenn "mlw" wrote: > Does anybody have an idea as to what is causing the problem and a solution? > All other updates have installed routinely.
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