Guest hspgapsemc Posted September 17, 2007 Posted September 17, 2007 I get the following message when I try to update Windows XP: "[Error number: 0x80072EE7] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. " How can this be fixed? In the past, windows was updated automatically without a problem.
Guest Engel Posted September 17, 2007 Posted September 17, 2007 You may receive an error message when you search for available updates on the Windows Update Web site or on the Microsoft Update Web site View products that this article applies to. http://support.microsoft.com/kb/883821 Good luck - -- - "hspgapsemc" wrote: > I get the following message when I try to update Windows XP: "[Error number: > 0x80072EE7] The website has encountered a problem and cannot display the > page you are trying to view. The options provided below might help you solve > the problem. " How can this be fixed? In the past, windows was updated > automatically without a problem. >
Guest hspgapsemc Posted September 17, 2007 Posted September 17, 2007 "hspgapsemc" wrote: > I get the following message when I try to update Windows XP: "[Error number: > 0x80072EE7] The website has encountered a problem and cannot display the > page you are trying to view. The options provided below might help you solve > the problem. " How can this be fixed? In the past, windows was updated > automatically without a problem. > I viewed the article, but there is nothing that indicates even windows update or microsoft update in the Hosts.sam file. Any other suggestions?
Guest Engel Posted September 17, 2007 Posted September 17, 2007 Try this http://support.microsoft.com/?kbid=836941 -- "hspgapsemc" wrote: > > > "hspgapsemc" wrote: > > > I get the following message when I try to update Windows XP: "[Error number: > > 0x80072EE7] The website has encountered a problem and cannot display the > > page you are trying to view. The options provided below might help you solve > > the problem. " How can this be fixed? In the past, windows was updated > > automatically without a problem. > > I viewed the article, but there is nothing that indicates even windows update or microsoft update in the Hosts.sam file. Any other suggestions?
Guest sdlomi2 Posted September 17, 2007 Posted September 17, 2007 "hspgapsemc" <hspgapsemc@discussions.microsoft.com> wrote in message news:BC23FEFA-2703-483D-912D-547A58601F16@microsoft.com... > > > "hspgapsemc" wrote: > >> I get the following message when I try to update Windows XP: "[Error >> number: >> 0x80072EE7] The website has encountered a problem and cannot display the >> page you are trying to view. The options provided below might help you >> solve >> the problem. " How can this be fixed? In the past, windows was updated >> automatically without a problem. >> I viewed the article, but there is nothing that indicates even windows >> update or microsoft update in the Hosts.sam file. Any other suggestions? The following matches and came from the site 1st quoted by Engel: ""0x80072EE7 error code To resolve this error, examine the Hosts file. (This file may also be named Hosts.sam.) Make sure that the file does not list any static IP entries for the Windows Update Web site or for the Microsoft Update Web site. The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To view the Hosts file, you may have to associate the file with Notepad. To do this, follow these steps: 1. Right-click the Hosts file. 2. Click Open With, and then select Notepad from the list of programs. If the Hosts file contains a static IP address that is associated with Windows Update or with Microsoft Update, comment the entry by adding the # sign at the beginning of the entry. You can also delete the whole line and save changes to the Hosts file. Note Programs, such as Web accelerators, DNS accelerators, DNS caching utilities, and Spyblockers, can add static IP entries for the Windows Update Web site or for the Microsoft Update Web site to your Hosts file. This scenario can cause Windows Update or Microsoft Update to fail. ""
Guest hspgapsemc Posted September 18, 2007 Posted September 18, 2007 "sdlomi2" wrote: > > "hspgapsemc" <hspgapsemc@discussions.microsoft.com> wrote in message > news:BC23FEFA-2703-483D-912D-547A58601F16@microsoft.com... > > > > > > "hspgapsemc" wrote: > > > >> I get the following message when I try to update Windows XP: "[Error > >> number: > >> 0x80072EE7] The website has encountered a problem and cannot display the > >> page you are trying to view. The options provided below might help you > >> solve > >> the problem. " How can this be fixed? In the past, windows was updated > >> automatically without a problem. > >> I viewed the article, but there is nothing that indicates even windows > >> update or microsoft update in the Hosts.sam file. Any other suggestions? > > The following matches and came from the site 1st quoted by Engel: > ""0x80072EE7 error code > To resolve this error, examine the Hosts file. (This file may also be named > Hosts.sam.) Make sure that the file does not list any static IP entries for > the Windows Update Web site or for the Microsoft Update Web site. > > The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To > view the Hosts file, you may have to associate the file with Notepad. To do > this, follow these steps: 1. Right-click the Hosts file. > 2. Click Open With, and then select Notepad from the list of programs. > If the Hosts file contains a static IP address that is associated with > Windows Update or with Microsoft Update, comment the entry by adding the # > sign at the beginning of the entry. You can also delete the whole line and > save changes to the Hosts file. > > Note Programs, such as Web accelerators, DNS accelerators, DNS caching > utilities, and Spyblockers, can add static IP entries for the Windows Update > Web site or for the Microsoft Update Web site to your Hosts file. This > scenario can cause Windows Update or Microsoft Update to fail. "" > > > I thought I had the hosts.sam file, but I seem to be missing it. I have an Imhots.sam file, but I don't think it is the same thing. Do you know how to download/create the hosts.sam file? Thanks.
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