Guest Keith D Posted July 11, 2007 Posted July 11, 2007 Hi All sorry should have started a new thread another problem here i cannot get KB935807 to install correctly seems to install then on restart config new settings after about 3 mins windows opens and i get failed to install message in update icon when opened i had about 5 updates to do i got problems so installed 1 at a time all went in ok then i got this problem any advise please have i got a corrupt download?? does this fail as not conpatable with earlier update Security Update for Windows Vista (KB935807) Installation date: ‎11/‎07/‎2007 08:14 Installation status: Failed Error details: Code 80070002 Update type: Important A security issue has been identified that could allow an attacker to compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. any advise here please cheers for now Keith D.
Guest Mat Posted July 11, 2007 Posted July 11, 2007 I get the same problem, I have run through all the troubleshooting steps (rename software distribution folder, delete contenets of datastore/download etc) same problem. Both from a WSUS 3 Server and web. I am about to log via email support
Guest Keith T. Posted July 11, 2007 Posted July 11, 2007 Ditto here..... I am having the same problem, did all the troubleshooting steps as the other person, still won't accept the update after rebooting. "Keith D" wrote: > Hi All > > sorry should have started a new thread > > another problem here > > i cannot get KB935807 > to install correctly > > seems to install then on restart > config new settings > > after about 3 mins windows opens > and i get failed to install message > in update icon when opened > > i had about 5 updates to do > > i got problems so installed > 1 at a time all went in ok > then i got this problem > > any advise please > have i got a corrupt download?? > > does this fail as not conpatable with > earlier update > > Security Update for Windows Vista (KB935807) > > Installation date: ‎11/‎07/‎2007 08:14 > > Installation status: Failed > > Error details: Code 80070002 > > Update type: Important > > A security issue has been identified that could allow an attacker to > compromise your Windows-based system and gain control over it. You can help > protect your computer by installing this update from Microsoft. After you > install this item, you may have to restart your computer. > > > > any advise here please > > cheers for now > > Keith D. > >
Guest Mat Posted July 11, 2007 Posted July 11, 2007 RE: Ditto here..... We are not the only ones: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.vista.general&tid=3a06dff3-60fc-423e-b2b1-4fbb4e6c0c14&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windowsupdate&tid=f1cabdc1-70d1-4ab6-a56c-46776d17c8c5&m=1&p=1 http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windowsupdate&tid=f1cabdc1-70d1-4ab6-a56c-46776d17c8c5&m=1&p=1
Guest valentino Posted July 11, 2007 Posted July 11, 2007 RE: Ditto here..... Why does not MS post a solution for this failed update seeing so many people are experiencing it? "Keith T." wrote: > I am having the same problem, did all the troubleshooting steps as the other > person, still won't accept the update after rebooting. > > "Keith D" wrote: > > > Hi All > > > > sorry should have started a new thread > > > > another problem here > > > > i cannot get KB935807 > > to install correctly > > > > seems to install then on restart > > config new settings > > > > after about 3 mins windows opens > > and i get failed to install message > > in update icon when opened > > > > i had about 5 updates to do > > > > i got problems so installed > > 1 at a time all went in ok > > then i got this problem > > > > any advise please > > have i got a corrupt download?? > > > > does this fail as not conpatable with > > earlier update > > > > Security Update for Windows Vista (KB935807) > > > > Installation date: ‎11/‎07/‎2007 08:14 > > > > Installation status: Failed > > > > Error details: Code 80070002 > > > > Update type: Important > > > > A security issue has been identified that could allow an attacker to > > compromise your Windows-based system and gain control over it. You can help > > protect your computer by installing this update from Microsoft. After you > > install this item, you may have to restart your computer. > > > > > > > > any advise here please > > > > cheers for now > > > > Keith D. > > > >
Guest Keith D Posted July 11, 2007 Posted July 11, 2007 Re: Ditto here..... > Why does not MS post a solution for this failed update seeing so many > people > are experiencing it? > Hi Hopefully they will but as its currently 4.00 AM there guess we need to wait a while cheers K/
Guest TaurArian [MS-MVP] Posted July 11, 2007 Posted July 11, 2007 Clear out your Temp Internet files and manually download the update http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB935807&DisplayLang=en -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "Keith D" <scanner@ntlworld.com> wrote in message news:%231$ziZ5wHHA.424@TK2MSFTNGP06.phx.gbl... | Hi All | | sorry should have started a new thread | | another problem here | | i cannot get KB935807 | to install correctly | | seems to install then on restart | config new settings | | after about 3 mins windows opens | and i get failed to install message | in update icon when opened | | i had about 5 updates to do | | i got problems so installed | 1 at a time all went in ok | then i got this problem | | any advise please | have i got a corrupt download?? | | does this fail as not conpatable with | earlier update | | Security Update for Windows Vista (KB935807) | | Installation date: ?11/?07/?2007 08:14 | | Installation status: Failed | | Error details: Code 80070002 | | Update type: Important | | A security issue has been identified that could allow an attacker to | compromise your Windows-based system and gain control over it. You can help | protect your computer by installing this update from Microsoft. After you | install this item, you may have to restart your computer. | | | | any advise here please | | cheers for now | | Keith D. |
Guest Mat Posted July 11, 2007 Posted July 11, 2007 This works, however, the WSUS server still shows I need an update - the client has provided a status report after I did the update. So great for me, not so great for my enterprise deployment -) "TaurArian [MS-MVP]" wrote: > Clear out your Temp Internet files and manually download the update > http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB935807&DisplayLang=en > > > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "Keith D" <scanner@ntlworld.com> wrote in message > news:%231$ziZ5wHHA.424@TK2MSFTNGP06.phx.gbl... > | Hi All > | > | sorry should have started a new thread > | > | another problem here > | > | i cannot get KB935807 > | to install correctly > | > | seems to install then on restart > | config new settings > | > | after about 3 mins windows opens > | and i get failed to install message > | in update icon when opened > | > | i had about 5 updates to do > | > | i got problems so installed > | 1 at a time all went in ok > | then i got this problem > | > | any advise please > | have i got a corrupt download?? > | > | does this fail as not conpatable with > | earlier update > | > | Security Update for Windows Vista (KB935807) > | > | Installation date: ?11/?07/?2007 08:14 > | > | Installation status: Failed > | > | Error details: Code 80070002 > | > | Update type: Important > | > | A security issue has been identified that could allow an attacker to > | compromise your Windows-based system and gain control over it. You can help > | protect your computer by installing this update from Microsoft. After you > | install this item, you may have to restart your computer. > | > | > | > | any advise here please > | > | cheers for now > | > | Keith D. > | > > >
Guest Charlie.Seah Posted July 12, 2007 Posted July 12, 2007 I tried with your suggestion and dozen of suggestion from Support.MS.com, but still it complainted that I had a new update available and each time click install it reboot and rebooting twis for "Configuring Update". Below was a summary of my system, I saw on some forum that most of them having the problem with AMD proccessor, was it true?. If is it, anything came out from MS yet? Please help. System Information report written at: 07/12/07 10:09:42 System Name: CHARLIESEAH-PC [system Summary] Item Value OS Name Microsoft® Windows Vista™ Ultimate Version 6.0.6000 Build 6000 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name CHARLIESEAH-PC System Manufacturer GBT___ System Model NVDAACPI System Type X86-based PC Processor AMD Athlon 64 X2 Dual Core Processor 3800+, 2000 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Award Software International, Inc. F9, 14/6/2007 SMBIOS Version 2.3 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale 馬來西亞 Hardware Abstraction Layer Version = "6.0.6000.16386" User Name CharlieSeah-PC\Charlie Seah Time Zone Malay Peninsula Standard Time Total Physical Memory 2,046.94 MB Available Physical Memory 1.04 GB Total Virtual Memory 4.21 GB Available Virtual Memory 3.01 GB Page File Space 2.29 GB Page File C:\pagefile.sys Details Report: http://www.charlieseah.com/MyPC.txt "TaurArian [MS-MVP]" wrote: > Clear out your Temp Internet files and manually download the update > http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB935807&DisplayLang=en > > > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "Keith D" <scanner@ntlworld.com> wrote in message > news:%231$ziZ5wHHA.424@TK2MSFTNGP06.phx.gbl... > | Hi All > | > | sorry should have started a new thread > | > | another problem here > | > | i cannot get KB935807 > | to install correctly > | > | seems to install then on restart > | config new settings > | > | after about 3 mins windows opens > | and i get failed to install message > | in update icon when opened > | > | i had about 5 updates to do > | > | i got problems so installed > | 1 at a time all went in ok > | then i got this problem > | > | any advise please > | have i got a corrupt download?? > | > | does this fail as not conpatable with > | earlier update > | > | Security Update for Windows Vista (KB935807) > | > | Installation date: ?11/?07/?2007 08:14 > | > | Installation status: Failed > | > | Error details: Code 80070002 > | > | Update type: Important > | > | A security issue has been identified that could allow an attacker to > | compromise your Windows-based system and gain control over it. You can help > | protect your computer by installing this update from Microsoft. After you > | install this item, you may have to restart your computer. > | > | > | > | any advise here please > | > | cheers for now > | > | Keith D. > | > > >
Guest Mat Posted July 12, 2007 Posted July 12, 2007 Mine are not AMD and still have the prob.... "Charlie.Seah" wrote: > I tried with your suggestion and dozen of suggestion from Support.MS.com, but > still it complainted that I had a new update available and each time click > install it reboot and rebooting twis for "Configuring Update". > > Below was a summary of my system, I saw on some forum that most of them > having the problem with AMD proccessor, was it true?. If is it, anything came > out from MS yet? Please help. > > System Information report written at: 07/12/07 10:09:42 > System Name: CHARLIESEAH-PC > [system Summary] > > Item Value > OS Name Microsoft® Windows Vista™ Ultimate > Version 6.0.6000 Build 6000 > Other OS Description Not Available > OS Manufacturer Microsoft Corporation > System Name CHARLIESEAH-PC > System Manufacturer GBT___ > System Model NVDAACPI > System Type X86-based PC > Processor AMD Athlon 64 X2 Dual Core Processor 3800+, 2000 Mhz, 2 > Core(s), 2 Logical Processor(s) > BIOS Version/Date Award Software International, Inc. F9, 14/6/2007 > SMBIOS Version 2.3 > Windows Directory C:\Windows > System Directory C:\Windows\system32 > Boot Device \Device\HarddiskVolume1 > Locale 馬來西亞 > Hardware Abstraction Layer Version = "6.0.6000.16386" > User Name CharlieSeah-PC\Charlie Seah > Time Zone Malay Peninsula Standard Time > Total Physical Memory 2,046.94 MB > Available Physical Memory 1.04 GB > Total Virtual Memory 4.21 GB > Available Virtual Memory 3.01 GB > Page File Space 2.29 GB > Page File C:\pagefile.sys > > Details Report: > http://www.charlieseah.com/MyPC.txt > > "TaurArian [MS-MVP]" wrote: > > > Clear out your Temp Internet files and manually download the update > > http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB935807&DisplayLang=en > > > > > > > > -- > > ==================================== > > TaurArian [MS-MVP] 2005-2008 - Australia > > ==================================== > > How to make a good post: http://www.dts-l.org/goodpost.htm > > Defending your machine: http://defendingyourmachine2.blogspot.com/ > > http://taurarian.mvps.org/index.htm > > > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > > > > "Keith D" <scanner@ntlworld.com> wrote in message > > news:%231$ziZ5wHHA.424@TK2MSFTNGP06.phx.gbl... > > | Hi All > > | > > | sorry should have started a new thread > > | > > | another problem here > > | > > | i cannot get KB935807 > > | to install correctly > > | > > | seems to install then on restart > > | config new settings > > | > > | after about 3 mins windows opens > > | and i get failed to install message > > | in update icon when opened > > | > > | i had about 5 updates to do > > | > > | i got problems so installed > > | 1 at a time all went in ok > > | then i got this problem > > | > > | any advise please > > | have i got a corrupt download?? > > | > > | does this fail as not conpatable with > > | earlier update > > | > > | Security Update for Windows Vista (KB935807) > > | > > | Installation date: ?11/?07/?2007 08:14 > > | > > | Installation status: Failed > > | > > | Error details: Code 80070002 > > | > > | Update type: Important > > | > > | A security issue has been identified that could allow an attacker to > > | compromise your Windows-based system and gain control over it. You can help > > | protect your computer by installing this update from Microsoft. After you > > | install this item, you may have to restart your computer. > > | > > | > > | > > | any advise here please > > | > > | cheers for now > > | > > | Keith D. > > | > > > > > >
Guest Nico Posted July 12, 2007 Posted July 12, 2007 Hello, I also carried out all the requests to solve the problem. And I installed the corrective measure manually. However, Windows Update always requires the update of me. I think that the problem come certainly that Windows Update announces the corrective measure for “Windows XPâ€. it is a problem of Microsoft. While waiting, I have to decontaminate the automatic corrective measures. If you have news, made the knowledge. Still afflicted for my doubtful English, I am French.
Guest Charlie.Seah Posted July 12, 2007 Posted July 12, 2007 Is ok, I'm Chinese too, also poor English. Anyway at this moment I still waiting for the solution of this KN 935807 issue to be solve from MS, I also follow on some other forum / blog as well, seem to be no one get it work for Vista. I was wondering whether is the combination of 64Bits X2 processor with 32Bits Vista compitative problem. To avoid / seeing the annoying "Update" I'm stoping the "windows Update" under services for now on until I had some answer to solve this. Good luck to ourself, ^^ "Nico" wrote: > Hello, > I also carried out all the requests to solve the problem. And I installed > the corrective measure manually. > > However, Windows Update always requires the update of me. I think that the > problem come certainly that Windows Update announces the corrective measure > for “Windows XPâ€. it is a problem of Microsoft. > > While waiting, I have to decontaminate the automatic corrective measures. > If you have news, made the knowledge. > > Still afflicted for my doubtful English, I am French.
Guest GFC Posted July 13, 2007 Posted July 13, 2007 TaurArian's solution works. Turn off automatic updates, delete all files under Windows>SoftwareDistribution>Downloads and Datastore, and download the update through the specific link in TaurArian's post. Than link can also be navigated to by clicking up the update manager, clicking "view available updates," un-checking the KB935807 download box, and double-clicking the text to bring up the TechNet downloads webpage. Do not use the updates webpage. I also renamed the SoftwareDistribution folder SDTemp per a knowledge base article. Can't say for sure if that was relevant or not, since the problem seems to reside with the update manager. "Charlie.Seah" wrote: > Is ok, I'm Chinese too, also poor English. > > Anyway at this moment I still waiting for the solution of this KN 935807 > issue to be solve from MS, I also follow on some other forum / blog as well, > seem to be no one get it work for Vista. I was wondering whether is the > combination of 64Bits X2 processor with 32Bits Vista compitative problem. > > To avoid / seeing the annoying "Update" I'm stoping the "windows Update" > under services for now on until I had some answer to solve this. > > Good luck to ourself, ^^ > > "Nico" wrote: > > > Hello, > > I also carried out all the requests to solve the problem. And I installed > > the corrective measure manually. > > > > However, Windows Update always requires the update of me. I think that the > > problem come certainly that Windows Update announces the corrective measure > > for “Windows XPâ€. it is a problem of Microsoft. > > > > While waiting, I have to decontaminate the automatic corrective measures. > > If you have news, made the knowledge. > > > > Still afflicted for my doubtful English, I am French.
Guest marco.puszina Posted July 13, 2007 Posted July 13, 2007 Well idd this works to bring the hotfix in but when u enable the WU again it still tries to download the KB935807 and give you the popup as usual. At least thats like i have it here. Also: the downloadable installer is named: Update for Windows (kb935807) and the online one which fails is named Update for Windows Vista (kb935807). Maybe thats the reason why it keeps thinking it's not installed? No real idea tho .. --rgds marcO On Jul 13, 9:34 am, GFC <G...@discussions.microsoft.com> wrote: > TaurArian's solution works. Turn off automatic updates, delete all files > under Windows>SoftwareDistribution>Downloads and Datastore, and download the > update through the specific link in TaurArian's post. Than link can also be > navigated to by clicking up the update manager, clicking "view available > updates," un-checking the KB935807 download box, and double-clicking the text > to bring up the TechNet downloads webpage. Do not use the updates webpage. > > I also renamed the SoftwareDistribution folder SDTemp per a knowledge base > article. Can't say for sure if that was relevant or not, since the problem > seems to reside with the update manager. > > "Charlie.Seah" wrote: > > Is ok, I'm Chinese too, also poor English. > > > Anyway at this moment I still waiting for the solution of this KN 935807 > > issue to be solve from MS, I also follow on some other forum / blog as well, > > seem to be no one get it work for Vista. I was wondering whether is the > > combination of 64Bits X2 processor with 32Bits Vista compitative problem. > > > To avoid / seeing the annoying "Update" I'm stoping the "windows Update" > > under services for now on until I had some answer to solve this. > > > Good luck to ourself, ^^ > > > "Nico" wrote: > > > > Hello, > > > I also carried out all the requests to solve the problem. And I installed > > > the corrective measure manually. > > > > However, Windows Update always requires the update of me. I think that the > > > problem come certainly that Windows Update announces the corrective measure > > > for "Windows XP". it is a problem of Microsoft. > > > > While waiting, I have to decontaminate the automatic corrective measures. > > > If you have news, made the knowledge. > > > > Still afflicted for my doubtful English, I am French.
Guest Nico Posted July 13, 2007 Posted July 13, 2007 Hello ! I made well all the recommendations quoted above. Here limps it of dialogue. Afflicted it is in French. <a href="http://photobucket.com" target="_blank"><img src="http://i193.photobucket.com/albums/z136/martin_castello/screen_update.jpg" border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a>
Guest marco.puszina Posted July 13, 2007 Posted July 13, 2007 The Hotfix in your Screenshot says XP? Not Vista? .. Initial opening post was Vista related -) --rgds marcO On Jul 13, 10:22 am, Nico <N...@discussions.microsoft.com> wrote: > Hello ! > I made well all the recommendations quoted above. Here limps it of dialogue. > Afflicted it is in French. > > <a href="http://photobucket.com" target="_blank"><img > src="http://i193.photobucket.com/albums/z136/martin_castello/screen_update..." border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a>
Guest Charlie.Seah Posted July 13, 2007 Posted July 13, 2007 Hmmm..... I tried again one more as step below: 1. Disable "Window Update" under services. 2. Rename "SoftwareDistribution" -> SDTemp12 (mean 12th time tried T_T). 3. Delete ALL in internet explorer. 4. Download manual installer in link from TaurArian [MS-MVP] 5. Delete ALL again in IE. 6. Double click and install the manual installer "Windows6.0-KB935807-x86". 7. Installing... 8. Request for restart in order the effect of the update. 9. So I clicked restart, system restart. 10. After boot on, windows is "Configuring Update". 11. After that it automatic reboot again. 12. After boot on, no more "Configuring Update", login to my system. 13, Kool, waited for 15 Min no complaint as before. 14, So I open window update again, saw that I never check for update, screen in red. 15. Double check again for the "Installed Update". 16. It says KB935807 installed successful. 17. Check for update once more, bump!, it come up again...T_T. 18. So install again.... and again reboot and reboot... 19. So after serveral time I give up, now I right click "Hide Update" until futher solution is coming up from MS. 20. So now my "Installed Update" had 1X success KB9350807 (Without description Vista) and 2X failed KB935807 (With description Vista). "marco.puszina" wrote: > The Hotfix in your Screenshot says XP? Not Vista? .. Initial opening > post was Vista related -) > > --rgds marcO > > On Jul 13, 10:22 am, Nico <N...@discussions.microsoft.com> wrote: > > Hello ! > > I made well all the recommendations quoted above. Here limps it of dialogue. > > Afflicted it is in French. > > > > <a href="http://photobucket.com" target="_blank"><img > > src="http://i193.photobucket.com/albums/z136/martin_castello/screen_update..." border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a> > > >
Guest marco.puszina Posted July 13, 2007 Posted July 13, 2007 Exaclty the same here ... On Jul 13, 11:14 am, Charlie.Seah <CharlieS...@discussions.microsoft.com> wrote: > Hmmm..... I tried again one more as step below: > > 1. Disable "Window Update" under services. > 2. Rename "SoftwareDistribution" -> SDTemp12 (mean 12th time tried T_T). > 3. Delete ALL in internet explorer. > 4. Download manual installer in link from TaurArian [MS-MVP] > 5. Delete ALL again in IE. > 6. Double click and install the manual installer "Windows6.0-KB935807-x86". > 7. Installing... > 8. Request for restart in order the effect of the update. > 9. So I clicked restart, system restart. > 10. After boot on, windows is "Configuring Update". > 11. After that it automatic reboot again. > 12. After boot on, no more "Configuring Update", login to my system. > 13, Kool, waited for 15 Min no complaint as before. > 14, So I open window update again, saw that I never check for update, screen > in red. > 15. Double check again for the "Installed Update". > 16. It says KB935807 installed successful. > 17. Check for update once more, bump!, it come up again...T_T. > 18. So install again.... and again reboot and reboot... > 19. So after serveral time I give up, now I right click "Hide Update" until > futher solution is coming up from MS. > 20. So now my "Installed Update" had 1X success KB9350807 (Without > description Vista) and 2X failed KB935807 (With description Vista). > > "marco.puszina" wrote: > > The Hotfix in your Screenshot says XP? Not Vista? .. Initial opening > > post was Vista related -) > > > --rgds marcO > > > On Jul 13, 10:22 am, Nico <N...@discussions.microsoft.com> wrote: > > > Hello ! > > > I made well all the recommendations quoted above. Here limps it of dialogue. > > > Afflicted it is in French. > > > > <a href="http://photobucket.com" target="_blank"><img > > > src="http://i193.photobucket.com/albums/z136/martin_castello/screen_update..." border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a>
Guest jamand Posted July 13, 2007 Posted July 13, 2007 Don't rely on email support - supposed to have a turn around of ONE DAY - And the rest - they don't have a clue and so don't respond to you - my PC is still trying to download this update - even though I've switched AUTO UPDATE off. Done all the advised solutions to the problem - none of them work. Guess we'll just have to suffer until some Microsoft bod gets his act together - so I won't be holding my breath waiting. "Mat" wrote: > I get the same problem, I have run through all the troubleshooting steps > (rename software distribution folder, delete contenets of datastore/download > etc) same problem. Both from a WSUS 3 Server and web. > I am about to log via email support
Guest marco.puszina Posted July 13, 2007 Posted July 13, 2007 Well the M$ Email support is pretty not existing i think. Anyway for now i have made the Non-Working-KB935807 hidden in WU. So there arent any further question if i want to install the crap. On Jul 13, 3:26 pm, jamand <jam...@discussions.microsoft.com> wrote: > Don't rely on email support - supposed to have a turn around of ONE DAY - And > the rest - they don't have a clue and so don't respond to you - my PC is > still trying to download this update - even though I've switched AUTO UPDATE > off. Done all the advised solutions to the problem - none of them work. > > Guess we'll just have to suffer until some Microsoft bod gets his act > together - so I won't be holding my breath waiting. > > "Mat" wrote: > > I get the same problem, I have run through all the troubleshooting steps > > (rename software distribution folder, delete contenets of datastore/download > > etc) same problem. Both from a WSUS 3 Server and web. > > I am about to log via email support
Guest jamand Posted July 13, 2007 Posted July 13, 2007 Go here - http://www.microsoft.com/downloads/details.aspx?FamilyID=e9b64746-6afa-4a30-833d-e058e000c821&DisplayLang=en Download and save to desktop - when downloaded double click the icon and manually install the update - it will not stop the auto update saying it still needs to be installed but it is there and installed if you check 'View Update History' - so at least you know it's installed and working. No credit to me - found the link by TaurArian (MS- MVP) - cheers dude "Keith D" wrote: > Hi All > > sorry should have started a new thread > > another problem here > > i cannot get KB935807 > to install correctly > > seems to install then on restart > config new settings > > after about 3 mins windows opens > and i get failed to install message > in update icon when opened > > i had about 5 updates to do > > i got problems so installed > 1 at a time all went in ok > then i got this problem > > any advise please > have i got a corrupt download?? > > does this fail as not conpatable with > earlier update > > Security Update for Windows Vista (KB935807) > > Installation date: ‎11/‎07/‎2007 08:14 > > Installation status: Failed > > Error details: Code 80070002 > > Update type: Important > > A security issue has been identified that could allow an attacker to > compromise your Windows-based system and gain control over it. You can help > protect your computer by installing this update from Microsoft. After you > install this item, you may have to restart your computer. > > > > any advise here please > > cheers for now > > Keith D. > >
Guest John Posted July 14, 2007 Posted July 14, 2007 It shows up on that page but how come it does not show up on the "Installed Updates" page? "jamand" <jamand@discussions.microsoft.com> wrote ... > .... but it is there and installed if you check 'View Update History' - so > at least you know it's installed and working.
Guest Nico Posted July 16, 2007 Posted July 16, 2007 Here a solution, not to have more of request for update. 1) To directly install the corrective measure since the site of ms (http://www.microsoft.com/technet/security/Bulletin/ms07-038.mspx). 2) To carry out a search for update. Vista will indicate to you that corrective measure KB935807 should be installed. 3) Click on “poster the updates available†4) Cocher corrective measure KB935807 5) right Button: “To mask the Update†6) Windows Update carry out a new search cycle of corrective measure and will indicate to you that your system is up to date. 7) You can give Windows Update automatically. great
Guest Mat Posted July 18, 2007 Posted July 18, 2007 I am using a WSUS 3 server, last night there was a revision to this patch and today it has rolled out with no problem and no prompts for re update. Those not using WSUS may want to try a windows update and follow Taurian's process to ensure they ge tthe new update rather than any previously cached one.
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