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Error when installing SP3 for Word Viewer & Excel Viewer


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Posted

Hi

 

I don't have any version of Office, Word or Excel. However I do have the

Word Viewer 2003 & Excel Viewer 2003. I don't have Security Centre set to

automatic so today did a manual check: was told I should install Service Pack

3 for each of the Viewers. The updates downloaded but would not install,

giving error code 0x80070643. I tried again but with the same result.

 

Can anyone please say if there is any way of getting the SP3 updates to

install?

 

XP Home edition with SP2, ZoneAlarm Free Edition, AVG AntiVirus Free Edition.

 

Thanks a lot

 

Jonno

Posted

Hi Again

 

Before anyone spends time replying, the problem below is solved. Having seen

some other posts on similar issues, I reinstalled both Viewers & left the

installation files in the root of My Documents, where they will stay since it

now looks as if putting them anywhere else could have caused the SP3 updates

to fail. (Also, I ran Wise Registry Cleaner a few weeks ago, so that could

have been something to do with it).

 

After reinstallation of the Viewers, the SP3 updates went fine.

 

I'm posting this in case it's of use to anyone else with the same problem.

 

Jonno

 

"Jonno" wrote:

> Hi

>

> I don't have any version of Office, Word or Excel. However I do have the

> Word Viewer 2003 & Excel Viewer 2003. I don't have Security Centre set to

> automatic so today did a manual check: was told I should install Service Pack

> 3 for each of the Viewers. The updates downloaded but would not install,

> giving error code 0x80070643. I tried again but with the same result.

>

> Can anyone please say if there is any way of getting the SP3 updates to

> install?

>

> XP Home edition with SP2, ZoneAlarm Free Edition, AVG AntiVirus Free Edition.

>

> Thanks a lot

>

> Jonno

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