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KB928365 possible solution


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Guest Hipper
Posted

My install for this failed, and failed again on a second attempt, so for the

third go I decided to disconnect from the internet and shutdown my firewall,

anti spyware and antivirus.

 

I then used the shield in the icon tray to start Microsoft Update and as the

item was already downloaded, clicked install.

 

And it did! Horay!!!

 

May be I was lucky but it might be worth a try before any more complicated

procedure.

Guest Dennis
Posted

This also worked for me - thanks.

 

"Hipper" wrote:

> My install for this failed, and failed again on a second attempt, so for the

> third go I decided to disconnect from the internet and shutdown my firewall,

> anti spyware and antivirus.

>

> I then used the shield in the icon tray to start Microsoft Update and as the

> item was already downloaded, clicked install.

>

> And it did! Horay!!!

>

> May be I was lucky but it might be worth a try before any more complicated

> procedure.

Guest aintwiredright
Posted

I have tried this method many time with no luck.

 

"Hipper" wrote:

> My install for this failed, and failed again on a second attempt, so for the

> third go I decided to disconnect from the internet and shutdown my firewall,

> anti spyware and antivirus.

>

> I then used the shield in the icon tray to start Microsoft Update and as the

> item was already downloaded, clicked install.

>

> And it did! Horay!!!

>

> May be I was lucky but it might be worth a try before any more complicated

> procedure.

Guest Huskydog137
Posted

huskydog137 says

This did not work for me, did internet disconnect, and security shutdown,

same "failed to install" no error message. Called MS 1 866 727 2338 (9) -

PCSAFETY Update Problems and they would not give phone support. HELP

 

"aintwiredright" wrote:

> I have tried this method many time with no luck.

>

> "Hipper" wrote:

>

> > My install for this failed, and failed again on a second attempt, so for the

> > third go I decided to disconnect from the internet and shutdown my firewall,

> > anti spyware and antivirus.

> >

> > I then used the shield in the icon tray to start Microsoft Update and as the

> > item was already downloaded, clicked install.

> >

> > And it did! Horay!!!

> >

> > May be I was lucky but it might be worth a try before any more complicated

> > procedure.

Guest Huskydog137
Posted

On Jul 11, 8:00 am, Hipper <Hip...@discussions.microsoft.com> wrote:

> My install for this failed, and failed again on a second attempt, so for the

> third go I decided to disconnect from the internet and shutdown my firewall,

> anti spyware and antivirus.

>

> I then used the shield in the icon tray to start Microsoft Update and as the

> item was already downloaded, clicked install.

>

> And it did! Horay!!!

>

> May be I was lucky but it might be worth a try before any more complicated

> procedure.

 

Did NOT work for me - huskydog137

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