Guest Dan9 Posted July 11, 2007 Posted July 11, 2007 When I attempt Windows Update, I get the above error number. I've discovered that's an "access denied" message. I tried running %windir%/windowsupdate.log but I get the message: "The process cannot access the file because it is being used by another process." I also downloaded Microsoft Genuine Advantage Diagnostic Tool 1.7.0039.0, which provides info, but I can't see anything in the results that would lead me to the problem. I've tried the obvious (clear temp files) and the not-so-obvious (deleting files in my Windows\SoftwareDistribution\WebSetup and WuRedir directories), but no luck. Any ideas? I'm dead in the water with my updates.
Guest Gistcheckin Posted July 11, 2007 Posted July 11, 2007 This problem occurs because the appropriate permissions are not detected. See the following: Error message when you visit the Windows Update Web site or the Microsoft Update Web site: "0x800A0046" http://support.microsoft.com/kb/910338/ -- Gistcheckin "Dan9" wrote: > When I attempt Windows Update, I get the above error number. I've discovered > that's an "access denied" message. I tried running > %windir%/windowsupdate.log but I get the message: "The process cannot access > the file because it is being used by another process." > > I also downloaded Microsoft Genuine Advantage Diagnostic Tool 1.7.0039.0, > which provides info, but I can't see anything in the results that would lead > me to the problem. > > I've tried the obvious (clear temp files) and the not-so-obvious (deleting > files in my Windows\SoftwareDistribution\WebSetup and WuRedir directories), > but no luck. Any ideas? I'm dead in the water with my updates. > > >
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