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I have downloaded the fixit tool, I have done trouble shoot to no avail, my important updates keep f


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I have an hp with windows7. It will install some updates but the service pack one for windows 7 64it will not install. It downloads and fails. I have tried everything I know how to do. I have downloaded the fix it tool a dozen times, I have downloaded

the trouble shoot tool and still it is not letting me have the important update. Can someone walk me through this?

 

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