Internet Explorer wont open after change to sp2 via updates

[Guest Lions67]

Hi can anyone help. I recently had XP sp1 on my computer. During my windows

updates i was upgraded to sp2. My problem though is that since the change

over i have not been able to open ie6. when you double click on the icon it

does the egg timer thing and in the processes it shows iexplorer.exe. Yet

nothing will open at all. I am now using Mozilla firefox but would still like

the option of IE. I upgraded to IE7 but it still never worked, so i removed

that. I dont really want to go back to sp1 but i think it might be my last

option. Somebody please help

 

thanks

[Guest PA Bear]

1. Uninstall SP2 via Add/Remove Programs and reboot.

 

2. Run a thorough check for hijackware, including posting your HijackThis

log to an appropriate forum.

 

Check for Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/Darnit.htm

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

 

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)

is the preferred tool to use. It will help you to both identify and remove

any hijackware/spyware.

 

**Post your HijackThis log to http://forums.spywareinfo.com/,

http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or

other appropriate forum for expert analysis, not here.**

 

3. Do not install SP2 until an expert gives your HijackThis log a clean bill

of health.

 

Also see:

 

What to Know Before Downloading/Installing SP2

http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

 

Installing SP2 Step-by-Step

http://support.microsoft.com/default.aspx?scid=fh[ln]xpsp2insthowto

 

Troubleshooting Your Installation

http://support.microsoft.com/default.aspx?scid=fh[ln]xpsp2insttshoot

 

WinXP SP2 FAQ: What to do after installing SP2

http://support.microsoft.com/default.aspx?scid=fhlnxpsp2installed

 

Service Pack (any) Installation Checklist (MVP Jupiter Jones)

http://www3.telus.net/dandemar/spackins.htm

 

WinXP SP2-specific Page (MVP Jupiter Jones)

http://www3.telus.net/dandemar/xpsp2.htm

 

The hard disk space requirements for Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?kbid=837783

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.org/

 

Lions67 wrote:

> Hi can anyone help. I recently had XP sp1 on my computer. During my

> windows

> updates i was upgraded to sp2. My problem though is that since the change

> over i have not been able to open ie6. when you double click on the icon

> it

> does the egg timer thing and in the processes it shows iexplorer.exe. Yet

> nothing will open at all. I am now using Mozilla firefox but would still

> like the option of IE. I upgraded to IE7 but it still never worked, so i

> removed that. I dont really want to go back to sp1 but i think it might be

> my last option. Somebody please help

>

> thanks