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problem with update KB2762895 on genuine W7 ULT

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By AWS
in Windows 7

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I AM UNABLE TO UPDATE MY GENUINE VERSION OF WINDOWS 7 ULTIMATE ACIVATED ON 12/4/2011.

THE UPDATE VERSIN IS SHOWN AS KB2762895.

I AM STUCK.

I AM 74V YR OLD NON IT PERSON

PL HELP

THANKS

GJDMBHTN

 

 

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