Administrators AWS Posted January 1, 2013 Administrators Posted January 1, 2013 I am having a issue while connecting my Samsung kies with my phone. The Samsung kies does not detect my phone. So I contacted Samsung customer center for the solution. I informed them that I am having the windows 8 pro on my laptop and the latest version of Samsung kies but the kies is not able to detect my phone. So after I gave them additional details of my phone they mentioned that for win 8 we need to install "Media feature pack" from Microsoft site and after I successfully install it the kies should be able to detect the phone. So I went to Microsoft site link is http://www.microsoft.com/en-us/download/details.aspx?id=30685 And from here I downloaded the Windows6.2-KB2703761-x64.msu file having size of 78.8 MB. after saving the file I tried installing the same and right came the answer that "this update is not applicable to your computer". I then tried the other file i.e. Windows6.2-KB2703761-x86.msu having size of 57.9 MB and the result was the same "this update is not applicable to your computer". Please help me install the media feature pack for windows 8 pro. I have installed the media player also on the windows 8 pro. I have the Samsung metro duos GT C3322 phone and wish to sync my contacts with Samsung Kies. Regards Sabir Hundekar View this thread
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