Administrators AWS Posted January 18, 2013 Administrators Posted January 18, 2013 I received a cast off system from my son. It had been on the shelf for about a year, and I am trying to resurrect it. Interesting and useful information: OS = Windows Vista Home Premium SP 2 (32 bit) Browser = IE 8.0.6001.19088 AV = McAfee (Scan disabled) and license expired, but firewall active Windows Defender (active) PC Tools Registry Mechanic - expired Last Installed Update = KB2478660 7/2/2011 Problem: Windows Update returns an error of 80070002 and refuses to load any updates In an attempt to resolve this I have done the following: 1. Stopped the Windows Update Service Deleted temporary update files Restarted Windows Update Service 2. Run the SFC utility "sfc /scannow" results = "There is a system repair pending which requires a reboot to complete. Restart Windows and run again" Restarting Windows displays a "Configuring Updates 3 of 3" window that never gets resolved 3. Run the System Update Readiness utility (manually) results = no errors detected 4. Run the Fixit program Running gently said that it fixed things, but running it repeatedly kept saying the same thing. Nothing changed - that I could detect. Running agressively was interesting: The Configuring Updates ... message moved from the system shutdown environment where it was harmless to the system startup environment where it caused an infinite series of re-boots. I had to revert to an earlier restore point. to be able to stop the re-boot sequence. Interestingly the "Configuring ... " message stayed on the startup environment. It just no longer forces a system restart. 5. I have tried to manually delete the pending.xml folder, but even logged in as a Administrator, I lack the permissions to delete or modify the file I would appreciate any suggestions. View this thread
Recommended Posts