Guest Lady Deadra Posted September 23, 2007 Posted September 23, 2007 Before I attempt, do I need to delete the drivers/devices in the device manager first & unplug my drives from my mobo, or am I good to as is??? TIA "Patti MacLeod" wrote: > Hi faithsdad, > > See if following the Resolution in this MSKB article, "CD-ROM Access Is > Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After > You Remove Easy CD Creator in Windows XP", helps you to resolve the problem: > http://support.microsoft.com/default.aspx?scid=314060 > > > > Regards, > > -- > Patti MacLeod > Microsoft MVP - Windows Shell/User > > "faithsdad" <faithsdad@discussions.microsoft.com> wrote in message > news:13F7B798-311C-4586-872D-FA4F2B2DCDD1@microsoft.com... > > I just had this happen to me in the last few days... I lost use of my DVD > > writer and CD-ROM drives > > > > In device manager - the drives are installed and recognized, but the the > > device status reads "Windows cannot load the device driver for this > hardware. > > THe driver may be corrupted or missing. (code 39)" > > > > I followed the troubleshooting suggustions 1) Uninstall/Reinstall the > > devices 2) I signed in as administratorand went to windows update... and > this > > is where it sent me. > > > > Has anyone figured this out? I see that this thread stopped at 1/13/05... > > > > Thanks. > > > > "Juggalotusss" wrote: > > > > > I havent had that problem but .. > > > > > > i have had problems running my virus scanned since i downloaded the > latest > > > update. > > > it was working 3 days ago.. i updated my windows and now.. it has > disabled > > > my virusscan and my computer keeps blacking out and cutting off by > itself. > > > > > > its highly irritating and has really pissed me off. > > > > > > if you find anything out or if a microsoft person responds.. > > > > > > PLEASE HAD A GOOD EXPLANATION1! > > > > > > "netphobia" wrote: > > > > > > > Hello > > > > > > > > Has anyone lost their dvd drives after installing the latest update? > > > > > > > > Device manager is reporting that the drivers are still installed but > the > > > > hardware cannot be found on my 2 hp dvds under xp home, i've tried > updating > > > > the drivers but no luck, could someone help me please? thanks > > > > > > > > simon > > >
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