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KB928365 and KB928366 not installing properly


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Guest Vince
Posted

Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

Microsoft Updates brings it back again saying it needs to be installed.

Before I start messing with anything I sent a message to the Microsoft Update

team allerting them of this issue and asked them to read these newsgroups and

see the issue is being reported by many. I'll wait for Microsoft's reply. The

Help and Support website for Microsoft where issues are answered and where

you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

 

Vince

Posted

Vince wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0)

> failed to install and KB928366 (.Net Framework 1.1 Service Pack 1)

> installed but Microsoft Updates brings it back again saying it needs

> to be installed. Before I start messing with anything I sent a

> message to the Microsoft Update team allerting them of this issue and

> asked them to read these newsgroups and see the issue is being

> reported by many. I'll wait for Microsoft's reply. The Help and

> Support website for Microsoft where issues are answered and where you

> can send a message to the Microsoft Update team is

> http://www.windaa.notlong.com

 

 

This BS happens to a large number of .NET users every time an update

comes out. You almost certainly have to uninstall .NET, reinstall it,

then install the update(s).

Guest LegalWeapon
Posted

It may seem a silly question.... but how do you uninstall .NET?

 

"·" wrote:

> Vince wrote:

>

> > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0)

> > failed to install and KB928366 (.Net Framework 1.1 Service Pack 1)

> > installed but Microsoft Updates brings it back again saying it needs

> > to be installed. Before I start messing with anything I sent a

> > message to the Microsoft Update team allerting them of this issue and

> > asked them to read these newsgroups and see the issue is being

> > reported by many. I'll wait for Microsoft's reply. The Help and

> > Support website for Microsoft where issues are answered and where you

> > can send a message to the Microsoft Update team is

> > http://www.windaa.notlong.com

>

>

> This BS happens to a large number of .NET users every time an update

> comes out. You almost certainly have to uninstall .NET, reinstall it,

> then install the update(s).

>

>

>

Guest PA Bear
Posted

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Customers in the U.S. and Canada can receive technical support from

Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for

support calls that are associated with security updates. When you call,

clearly state that your problem is related to a Security Update and cite the

update's KB number (e.g., KB931678).

 

In other countries, see http://support.microsoft.com/security > "No-Charge

Support...for virus and other security-related" issues in right-hand menu

for localized contact information.

 

For more information about how to contact Microsoft for support issues,

visit the International Support Web site:

https://support.microsoft.com/common/international.aspx

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

Vince wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed

> to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft

> Update team allerting them of this issue and asked them to read these

> newsgroups and see the issue is being reported by many. I'll wait for

> Microsoft's reply. The Help and Support website for Microsoft where issues

> are answered and where you can send a message to the Microsoft Update team

> is xxxxxxxxxxxxxxxxx

>

> Vince

Guest Vince
Posted

Hi LegalWeapon. If you want to uninstall .Net 1.0 or 1.1 or 2.0 or 3.0, then

go to your control panel. Select the .Net version you want to uninstall. You

can then go to Microsoft.com and reinstall the specific .net and redo

Microsoft updates and install updates again. The reason i'm not following

this path is because in another newsgroup some have done the uninstall .net

path and had a mess on their hands trying to reinstall. I'm waiting for

Microsoft to respond back to me of this issue I reported to them this morning.

 

"LegalWeapon" wrote:

> It may seem a silly question.... but how do you uninstall .NET?

>

> "·" wrote:

>

> > Vince wrote:

> >

> > > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0)

> > > failed to install and KB928366 (.Net Framework 1.1 Service Pack 1)

> > > installed but Microsoft Updates brings it back again saying it needs

> > > to be installed. Before I start messing with anything I sent a

> > > message to the Microsoft Update team allerting them of this issue and

> > > asked them to read these newsgroups and see the issue is being

> > > reported by many. I'll wait for Microsoft's reply. The Help and

> > > Support website for Microsoft where issues are answered and where you

> > > can send a message to the Microsoft Update team is

> > > http://www.windaa.notlong.com

> >

> >

> > This BS happens to a large number of .NET users every time an update

> > comes out. You almost certainly have to uninstall .NET, reinstall it,

> > then install the update(s).

> >

> >

> >

Guest LegalWeapon
Posted

Hi Vince,

 

Thank you for your reply.

 

Alas, I wish I waited before jumping in the control panel to uninstal &

reinstal .NET... as I am doing it right now, and yes, it's taking a long

time, and I don't know yet whether it will work!

 

Looks like these two security updates have been nothing but a pain in the

neck...

 

Thanks again!

 

 

"Vince" wrote:

> Hi LegalWeapon. If you want to uninstall .Net 1.0 or 1.1 or 2.0 or 3.0, then

> go to your control panel. Select the .Net version you want to uninstall. You

> can then go to Microsoft.com and reinstall the specific .net and redo

> Microsoft updates and install updates again. The reason i'm not following

> this path is because in another newsgroup some have done the uninstall .net

> path and had a mess on their hands trying to reinstall. I'm waiting for

> Microsoft to respond back to me of this issue I reported to them this morning.

>

> "LegalWeapon" wrote:

>

> > It may seem a silly question.... but how do you uninstall .NET?

> >

> > "·" wrote:

> >

> > > Vince wrote:

> > >

> > > > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0)

> > > > failed to install and KB928366 (.Net Framework 1.1 Service Pack 1)

> > > > installed but Microsoft Updates brings it back again saying it needs

> > > > to be installed. Before I start messing with anything I sent a

> > > > message to the Microsoft Update team allerting them of this issue and

> > > > asked them to read these newsgroups and see the issue is being

> > > > reported by many. I'll wait for Microsoft's reply. The Help and

> > > > Support website for Microsoft where issues are answered and where you

> > > > can send a message to the Microsoft Update team is

> > > > http://www.windaa.notlong.com

> > >

> > >

> > > This BS happens to a large number of .NET users every time an update

> > > comes out. You almost certainly have to uninstall .NET, reinstall it,

> > > then install the update(s).

> > >

> > >

> > >

Guest Vince
Posted

Hi LegalWeapon. If you don't mind let me know if you are successful getting

the updates installed properly

 

Vince

 

"LegalWeapon" wrote:

> Hi Vince,

>

> Thank you for your reply.

>

> Alas, I wish I waited before jumping in the control panel to uninstal &

> reinstal .NET... as I am doing it right now, and yes, it's taking a long

> time, and I don't know yet whether it will work!

>

> Looks like these two security updates have been nothing but a pain in the

> neck...

>

> Thanks again!

>

>

> "Vince" wrote:

>

> > Hi LegalWeapon. If you want to uninstall .Net 1.0 or 1.1 or 2.0 or 3.0, then

> > go to your control panel. Select the .Net version you want to uninstall. You

> > can then go to Microsoft.com and reinstall the specific .net and redo

> > Microsoft updates and install updates again. The reason i'm not following

> > this path is because in another newsgroup some have done the uninstall .net

> > path and had a mess on their hands trying to reinstall. I'm waiting for

> > Microsoft to respond back to me of this issue I reported to them this morning.

> >

> > "LegalWeapon" wrote:

> >

> > > It may seem a silly question.... but how do you uninstall .NET?

> > >

> > > "·" wrote:

> > >

> > > > Vince wrote:

> > > >

> > > > > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0)

> > > > > failed to install and KB928366 (.Net Framework 1.1 Service Pack 1)

> > > > > installed but Microsoft Updates brings it back again saying it needs

> > > > > to be installed. Before I start messing with anything I sent a

> > > > > message to the Microsoft Update team allerting them of this issue and

> > > > > asked them to read these newsgroups and see the issue is being

> > > > > reported by many. I'll wait for Microsoft's reply. The Help and

> > > > > Support website for Microsoft where issues are answered and where you

> > > > > can send a message to the Microsoft Update team is

> > > > > http://www.windaa.notlong.com

> > > >

> > > >

> > > > This BS happens to a large number of .NET users every time an update

> > > > comes out. You almost certainly have to uninstall .NET, reinstall it,

> > > > then install the update(s).

> > > >

> > > >

> > > >

Guest roger
Posted

looking forward to their response, please keep us posted

 

Thanks

 

Roger

 

"Vince" wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft Update

> team allerting them of this issue and asked them to read these newsgroups and

> see the issue is being reported by many. I'll wait for Microsoft's reply. The

> Help and Support website for Microsoft where issues are answered and where

> you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

>

> Vince

Guest Niemand
Posted
I too await response.
Guest Huskydog137
Posted

Huskydog137 says: Am watching this thread hopefully before jumping to the

uninstall net stuff.

 

"Vince" wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft Update

> team allerting them of this issue and asked them to read these newsgroups and

> see the issue is being reported by many. I'll wait for Microsoft's reply. The

> Help and Support website for Microsoft where issues are answered and where

> you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

>

> Vince

Guest Huskydog137
Posted

"Vince" wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft Update

> team allerting them of this issue and asked them to read these newsgroups and

> see the issue is being reported by many. I'll wait for Microsoft's reply. The

> Help and Support website for Microsoft where issues are answered and where

> you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

>

> Vince

Guest Vince
Posted

Hi everyone. Got a call from Microsoft Today with how to fix both KB issues

with .net 1.1 and 2.0 Microsoft was successful when you uninstall and

reinstall .net 1.1 or 2.0 depending on which update you can't do. so, I

uninstalled both .net framework 1.1 and 2.0 and reinstalled the updates and

wallah the updates went thru and i have no more updates to install. If you

can't uninstall .net framework from the control panel, use Windows installer

utility cleanup to uninstall. Hope this hels all.

 

"Vince" wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft Update

> team allerting them of this issue and asked them to read these newsgroups and

> see the issue is being reported by many. I'll wait for Microsoft's reply. The

> Help and Support website for Microsoft where issues are answered and where

> you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

>

> Vince

Guest mhawke
Posted

Hi All,

 

Didn't work for me! I removed 1.1 and 2.0 through 'Add/Remove' and

re-installed 2.0 from Microsoft download (It ends up running dotnetfix.exe

with the 'repair' option when prompted). Tried to re-apply update through

Windows Update and got the identical 0x643 error. I've wasted 3 hours on this

so far. I'm going to bed!

 

"Vince" wrote:

> Hi everyone. Got a call from Microsoft Today with how to fix both KB issues

> with .net 1.1 and 2.0 Microsoft was successful when you uninstall and

> reinstall .net 1.1 or 2.0 depending on which update you can't do. so, I

> uninstalled both .net framework 1.1 and 2.0 and reinstalled the updates and

> wallah the updates went thru and i have no more updates to install. If you

> can't uninstall .net framework from the control panel, use Windows installer

> utility cleanup to uninstall. Hope this hels all.

>

> "Vince" wrote:

>

> > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> > install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> > Microsoft Updates brings it back again saying it needs to be installed.

> > Before I start messing with anything I sent a message to the Microsoft Update

> > team allerting them of this issue and asked them to read these newsgroups and

> > see the issue is being reported by many. I'll wait for Microsoft's reply. The

> > Help and Support website for Microsoft where issues are answered and where

> > you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

> >

> > Vince

Guest Vince
Posted

hi mhawke. It seems like you have a different issue going on. I didn't get an

error code. The instructions for me was if .net framework failed to install

or keeps asking to install over and over with no error codes. You might have

to open a case with microsoft . Call 1-800-936-5700. Good Luck.

 

"mhawke" wrote:

> Hi All,

>

> Didn't work for me! I removed 1.1 and 2.0 through 'Add/Remove' and

> re-installed 2.0 from Microsoft download (It ends up running dotnetfix.exe

> with the 'repair' option when prompted). Tried to re-apply update through

> Windows Update and got the identical 0x643 error. I've wasted 3 hours on this

> so far. I'm going to bed!

>

> "Vince" wrote:

>

> > Hi everyone. Got a call from Microsoft Today with how to fix both KB issues

> > with .net 1.1 and 2.0 Microsoft was successful when you uninstall and

> > reinstall .net 1.1 or 2.0 depending on which update you can't do. so, I

> > uninstalled both .net framework 1.1 and 2.0 and reinstalled the updates and

> > wallah the updates went thru and i have no more updates to install. If you

> > can't uninstall .net framework from the control panel, use Windows installer

> > utility cleanup to uninstall. Hope this hels all.

> >

> > "Vince" wrote:

> >

> > > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> > > install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> > > Microsoft Updates brings it back again saying it needs to be installed.

> > > Before I start messing with anything I sent a message to the Microsoft Update

> > > team allerting them of this issue and asked them to read these newsgroups and

> > > see the issue is being reported by many. I'll wait for Microsoft's reply. The

> > > Help and Support website for Microsoft where issues are answered and where

> > > you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

> > >

> > > Vince

  • 2 weeks later...
Guest CoolCar
Posted

I am having issues trying to update this security fix for last few weeks.

Going to the update help website I was directed to this newsgroup. Reading

this thread has raised doubts that I could be wasting a lot of time on this

trying to unistall and reinstall. Also since this issue is on my home pc and

not sure if the MS support here in New Zealand will answer calls after hours

when I have spare time.

 

So I will let few more days go by and then see if there is a solution pushed

in as another autoupdate or pubished prominantly.

 

Cheers !

 

"Vince" wrote:

> Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> Microsoft Updates brings it back again saying it needs to be installed.

> Before I start messing with anything I sent a message to the Microsoft Update

> team allerting them of this issue and asked them to read these newsgroups and

> see the issue is being reported by many. I'll wait for Microsoft's reply. The

> Help and Support website for Microsoft where issues are answered and where

> you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

>

> Vince

  • 2 weeks later...
Guest CoolCar
Posted

Contacted MS New Zealand.

 

Here is the solution that was provided. I had to uninstall and reinstall the

..NET Framework

 

Step 1 Uninstall .Net Framework

***************************

1. Click on Start -> Control Panel (Classic View)

2. Double click on Add or Remove Programs

3. Make sure show updates check box is ticked

4. Look for Microsoft .Net Framework 2.0 and uninstall it. (Please also

remove anything else with .Net Framework 2.0 if present)

5. Restart the computer

 

Step 2: Install manually

*****************

1. Click on this link below to download Microsoft .NET Framework Version 2.0

Redistributable Package (x86) (if you are using a 32 bit Operating

System)http://www.microsoft.com/downloads/details.aspx?familyid=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en

2. Save it on the desktop and run the setup to install it.

 

3. Click on this link below to download Microsoft .NET Framework 2.0

SYSTEM.WEB.DLL Security Update (KB922770). Look for the file

NDP20-KB922770-X86.exe to download.

http://www.microsoft.com/downloads/details.aspx?familyid=34C375AA-2F54-4416-B1FC-B73378492AA6&displaylang=en#filelist

4. Save it on the desktop and run the setup to install it.

 

4. Click on the link below to download KB928365 (Choose the X86 version if

you are using a 32-bit Operating System)

http://www.microsoft.com/downloads/details.aspx?FamilyId=BA3CEB78-8E1B-4C38-ADFD-E8BC95AE548D&displaylang=en

5. Save it on the desktop and run the setup to install it.

 

 

 

"CoolCar" wrote:

> I am having issues trying to update this security fix for last few weeks.

> Going to the update help website I was directed to this newsgroup. Reading

> this thread has raised doubts that I could be wasting a lot of time on this

> trying to unistall and reinstall. Also since this issue is on my home pc and

> not sure if the MS support here in New Zealand will answer calls after hours

> when I have spare time.

>

> So I will let few more days go by and then see if there is a solution pushed

> in as another autoupdate or pubished prominantly.

>

> Cheers !

>

> "Vince" wrote:

>

> > Hi Everyone. I have Windows XP SP2. KB928365 (.Net Framework 2.0) failed to

> > install and KB928366 (.Net Framework 1.1 Service Pack 1) installed but

> > Microsoft Updates brings it back again saying it needs to be installed.

> > Before I start messing with anything I sent a message to the Microsoft Update

> > team allerting them of this issue and asked them to read these newsgroups and

> > see the issue is being reported by many. I'll wait for Microsoft's reply. The

> > Help and Support website for Microsoft where issues are answered and where

> > you can send a message to the Microsoft Update team is http://www.windaa.notlong.com

> >

> > Vince

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