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Can't Install Office Service Pack 3


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Posted

Microsoft Update has tried 3 times and 3 times have failed to install

Office Service Pack 3.

It downloads but fails to install.

I'm using XP sp2 and Access 2003. No other Office product.

 

Any help will be appreciated,

James

Posted

I have exactly the same problem with this office service pack 3 I'm also

running XP SP2-ist time I've ever had a prob.

Any advice warmly welcomed!

 

"JamesJ" wrote:

> Microsoft Update has tried 3 times and 3 times have failed to install

> Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

> James

>

>

>

>

>

>

>

>

Guest ...winston
Posted

You can download it manually and attempt to install offline independent

of Windows Update.

http://support.microsoft.com/?kbid=923618

Scroll to the bottom of the link.

Two options are available.

Office 2003 SP3

Office 2003 SP3 for Multilingual User interface

 

While I did download the file, I chose not to install it preferring a

wait&see approach.

All updates prior to sp3 were current on my system(s) and Office 2003

sp2 completely functional for a long time, thus not broke.

- reference the Known Issues in the above KB923618

 

--

...winston

MS-MVP Windows Live Mail

"JamesJ" <jjy@adelphia_darwin.net> wrote in message

news:%23w0s%23u7$HHA.2268@TK2MSFTNGP02.phx.gbl...

> Microsoft Update has tried 3 times and 3 times have failed to install

> Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

> James

>

>

>

>

>

>

>

Guest Shenan Stanley
Posted

Tambo wrote:

> I have exactly the same problem with this office service pack 3 I'm

> also running XP SP2-ist time I've ever had a prob.

> Any advice warmly welcomed!

 

Put your Office 2003 (whatever it is) installation media in the CD drive

before installing it?

Have you tried downloading the entire package for SP3 and installing it

stand-alone as opposed to utilizing the web page?

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest Shenan Stanley
Posted

JamesJ wrote:

> Microsoft Update has tried 3 times and 3 times have failed to

> install Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

 

Put your Office 2003 (whatever it is) installation media in the CD drive

before installing it?

Have you tried downloading the entire package for SP3 and installing it

stand-alone as opposed to utilizing the web page?

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest TaurArian
Posted

You cannot install an Office 2003 service pack

http://support.microsoft.com/?id=884298

Installation Unsuccessful

The update cannot be applied.

 

How to troubleshoot failures updating your Office installation from the

Office Update Web site

http://support.microsoft.com/kb/304498

The Office Update site is currently experiencing some technical difficulties

and is unable to check for updates.

Error! The catalog cannot be displayed.

Installation unsuccessful.

The Office Update Catalog cannot be displayed.

The Office Update site is unable to check for updates on this computer.

Error 0x80070641

Error 0x51F

Error 0x530

Error 80070643

 

If you receive an error code 0x8024002D, then the installation failed to

install because the source was required.

 

Options –

 

Try installing Service Pack 3 with your Office 2003 CD in the installation

CD-ROM drive before trying to install.

 

Try downloading the full installation pack and installing

http://www.microsoft.com/downloads/details.aspx?familyid=e25b7049-3e13-433b-b9d2-5e3c1132f206

NB - Full-file version update may request Office source files

http://support.microsoft.com/kb/840169/

 

Try and fix the problem -

http://office.microsoft.com/en-us/ork2003/HA011402361033.aspx

"Enabling the local installation source".

 

Try repairing/reinstalling Office 2003 –

Description of the differences between repair and reinstall in Office XP and

2003

http://support.microsoft.com/kb/298027

 

KB articles about known problems -

After you install a Microsoft Office service pack, you are prompted

unexpectedly to restart the computer.

http://support.microsoft.com/kb/905726

After you install Office 2003 SP3, an add-in, ActiveX control, or COM add-in

may not work as expected in an Office 2003 program. The functionality of an

add-in, an ActiveX control, or a COM add-in is reduced, or the functionality

is blocked after you install Office 2003 Service Pack 3

http://support.microsoft.com/kb/938814

Error message when you try to create a new MAPI form in Outlook 2003:

"contact the administrator"

After you install Office 2003 SP3, you may receive an error message when you

try to create a new MAPI form in Outlook 2003.

http://support.microsoft.com/kb/938816

After you install Office 2003 SP3, attachments that contain the .gadget

extension cannot be opened in Outlook 2003.

http://support.microsoft.com/kb/938811

After you install Office 2003 SP3, the Fast Saves feature does not work as

expected in Word 2003.

http://support.microsoft.com/kb/938808

After you install Office 2003 SP3, the Microsoft Office Document Imaging

program may not work as expected.

http://support.microsoft.com/kb/938813

After you install Office 2003 SP3, you may receive an error message when you

try to open or to save a file.

http://support.microsoft.com/kb/941636

After you install Office 2003 SP3, you cannot open some Microsoft Excel

workbooks that contain Microsoft Visual Basic for Applications (VBA) macros.

http://support.microsoft.com/kb/938806

After you install Office 2003 SP3, the version number of Office is no longer

saved in the properties of the document as expected.

http://support.microsoft.com/kb/938807

 

http://taurarian.mvps.org/Office/office_2003__sp3_notes.htm

 

"JamesJ" wrote:

> Microsoft Update has tried 3 times and 3 times have failed to install

> Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

> James

>

>

>

>

>

>

>

>

Guest Conrad AN
Posted

Either through the update or, through the stand alone update I am unable to

update with Office 2003-SP3.

 

Problem: I not only have Off 2003 Pro but, also have OneNote and Frontpage

2003 that came on seperate CD's. Update does not prompt or provide

opportunity to swap CD's during the 2003 SP3 update. So, there is no chance

to insert original media.

 

And, OneNote seperate update also fails as well along with Outlook 2003

Security update.

 

Results: all updates fail yet, continuously retry.

 

This is an annoying feature of Microsofts.

 

Consider, I do not repair cars I take the car to a mechanic and they

diagnose and repair.

 

Microsoft should do the same and offer a revised update.

 

 

 

"TaurArian" wrote:

> You cannot install an Office 2003 service pack

> http://support.microsoft.com/?id=884298

> Installation Unsuccessful

> The update cannot be applied.

>

> How to troubleshoot failures updating your Office installation from the

> Office Update Web site

> http://support.microsoft.com/kb/304498

> The Office Update site is currently experiencing some technical difficulties

> and is unable to check for updates.

> Error! The catalog cannot be displayed.

> Installation unsuccessful.

> The Office Update Catalog cannot be displayed.

> The Office Update site is unable to check for updates on this computer.

> Error 0x80070641

> Error 0x51F

> Error 0x530

> Error 80070643

>

> If you receive an error code 0x8024002D, then the installation failed to

> install because the source was required.

>

> Options –

>

> Try installing Service Pack 3 with your Office 2003 CD in the installation

> CD-ROM drive before trying to install.

>

> Try downloading the full installation pack and installing

> http://www.microsoft.com/downloads/details.aspx?familyid=e25b7049-3e13-433b-b9d2-5e3c1132f206

> NB - Full-file version update may request Office source files

> http://support.microsoft.com/kb/840169/

>

> Try and fix the problem -

> http://office.microsoft.com/en-us/ork2003/HA011402361033.aspx

> "Enabling the local installation source".

>

> Try repairing/reinstalling Office 2003 –

> Description of the differences between repair and reinstall in Office XP and

> 2003

> http://support.microsoft.com/kb/298027

>

> KB articles about known problems -

> After you install a Microsoft Office service pack, you are prompted

> unexpectedly to restart the computer.

> http://support.microsoft.com/kb/905726

> After you install Office 2003 SP3, an add-in, ActiveX control, or COM add-in

> may not work as expected in an Office 2003 program. The functionality of an

> add-in, an ActiveX control, or a COM add-in is reduced, or the functionality

> is blocked after you install Office 2003 Service Pack 3

> http://support.microsoft.com/kb/938814

> Error message when you try to create a new MAPI form in Outlook 2003:

> "contact the administrator"

> After you install Office 2003 SP3, you may receive an error message when you

> try to create a new MAPI form in Outlook 2003.

> http://support.microsoft.com/kb/938816

> After you install Office 2003 SP3, attachments that contain the .gadget

> extension cannot be opened in Outlook 2003.

> http://support.microsoft.com/kb/938811

> After you install Office 2003 SP3, the Fast Saves feature does not work as

> expected in Word 2003.

> http://support.microsoft.com/kb/938808

> After you install Office 2003 SP3, the Microsoft Office Document Imaging

> program may not work as expected.

> http://support.microsoft.com/kb/938813

> After you install Office 2003 SP3, you may receive an error message when you

> try to open or to save a file.

> http://support.microsoft.com/kb/941636

> After you install Office 2003 SP3, you cannot open some Microsoft Excel

> workbooks that contain Microsoft Visual Basic for Applications (VBA) macros.

> http://support.microsoft.com/kb/938806

> After you install Office 2003 SP3, the version number of Office is no longer

> saved in the properties of the document as expected.

> http://support.microsoft.com/kb/938807

>

> http://taurarian.mvps.org/Office/office_2003__sp3_notes.htm

>

> "JamesJ" wrote:

>

> > Microsoft Update has tried 3 times and 3 times have failed to install

> > Office Service Pack 3.

> > It downloads but fails to install.

> > I'm using XP sp2 and Access 2003. No other Office product.

> >

> > Any help will be appreciated,

> > James

> >

> >

> >

> >

> >

> >

> >

> >

Posted

I don't have Office 2003, only Access 2003.

 

James

 

"Shenan Stanley" <newshelper@gmail.com> wrote in message

news:OPn%23Mp8$HHA.1208@TK2MSFTNGP05.phx.gbl...

> Tambo wrote:

>> I have exactly the same problem with this office service pack 3 I'm

>> also running XP SP2-ist time I've ever had a prob.

>> Any advice warmly welcomed!

>

> Put your Office 2003 (whatever it is) installation media in the CD drive

> before installing it?

> Have you tried downloading the entire package for SP3 and installing it

> stand-alone as opposed to utilizing the web page?

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

Posted

Downloading and installing Office 2003 SP3 manually seemed to

have worked. "Installation ...successful.".

 

Thanks,

James

 

"...winston" <winstonmvp@gmail.com> wrote in message

news:uMqIMr8$HHA.320@TK2MSFTNGP04.phx.gbl...

> You can download it manually and attempt to install offline independent of

> Windows Update.

> http://support.microsoft.com/?kbid=923618

> Scroll to the bottom of the link.

> Two options are available.

> Office 2003 SP3

> Office 2003 SP3 for Multilingual User interface

>

> While I did download the file, I chose not to install it preferring a

> wait&see approach.

> All updates prior to sp3 were current on my system(s) and Office 2003 sp2

> completely functional for a long time, thus not broke.

> - reference the Known Issues in the above KB923618

>

> --

> ...winston

> MS-MVP Windows Live Mail

> "JamesJ" <jjy@adelphia_darwin.net> wrote in message

> news:%23w0s%23u7$HHA.2268@TK2MSFTNGP02.phx.gbl...

>> Microsoft Update has tried 3 times and 3 times have failed to install

>> Office Service Pack 3.

>> It downloads but fails to install.

>> I'm using XP sp2 and Access 2003. No other Office product.

>>

>> Any help will be appreciated,

>> James

>>

>>

>>

>>

>>

>>

>>

>

Guest Shenan Stanley
Posted

Tambo wrote:

> I have exactly the same problem with this office service pack 3

> I'm also running XP SP2-ist time I've ever had a prob.

> Any advice warmly welcomed!

 

Shenan Stanley wrote:

> Put your Office 2003 (whatever it is) installation media in the CD

> drive before installing it?

> Have you tried downloading the entire package for SP3 and

> installing it stand-alone as opposed to utilizing the web page?

 

JamesJ wrote:

> I don't have Office 2003, only Access 2003.

 

You installed it somehow - correct? Put in the media you installed Access

2003 with.

 

That's "whatever it is" in reference to Office 2003. Access 2003 is a

component of MS Office 2003. You probably have media sitting around for

Access 2003 - otherwise it's hard to get it installed. Insert that media in

your system so that the updater has access to it while installing.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest ...winston
Posted

You're welcome James.

 

--

...winston

MS-MVP Windows Live Mail

 

"JamesJ" <jjy@adelphia_darwin.net> wrote in message

news:OlQLsZCAIHA.536@TK2MSFTNGP06.phx.gbl...

> Downloading and installing Office 2003 SP3 manually seemed to

> have worked. "Installation ...successful.".

>

> Thanks,

> James

>

> "...winston" <winstonmvp@gmail.com> wrote in message

> news:uMqIMr8$HHA.320@TK2MSFTNGP04.phx.gbl...

>> You can download it manually and attempt to install offline

>> independent of Windows Update.

>> http://support.microsoft.com/?kbid=923618

Guest Charlene
Posted

"JamesJ" wrote:

> Microsoft Update has tried 3 times and 3 times have failed to install

> Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

> James

>

> It would be nice if Microsoft gave you some tips before spending all the time required for the download and configuration only to find out it would not install. It was insulting to me to say that I "did not have the expected version" for the install. Why did I pay all the money and registration time if it wasn't a valid license? Microsoft support after the sale is most disappointing!

>

>

>

>

>

>

  • 2 weeks later...
Posted

All the help appreciated and I will certainly give this a try myself (in the

midst of a move atm and media packed away) but I wonder if MSFT realizes they

could've saved me months of frustration simply by prompting for the install

media as they always used to? Sorry, rhetorical question. : )

 

Cheers.

 

"Shenan Stanley" wrote:

> Tambo wrote:

> > I have exactly the same problem with this office service pack 3 I'm

> > also running XP SP2-ist time I've ever had a prob.

> > Any advice warmly welcomed!

>

> Put your Office 2003 (whatever it is) installation media in the CD drive

> before installing it?

> Have you tried downloading the entire package for SP3 and installing it

> stand-alone as opposed to utilizing the web page?

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

>

>

  • 3 weeks later...
Posted

I also have the same problem. I had tried installing the update with the

original Office 2003 CD in the computer and received the same failure. I

tried downloading the LOCAL INSTALLATION TOOL and tried running htat and

received an error message as well.

 

Help

 

"JamesJ" wrote:

> Microsoft Update has tried 3 times and 3 times have failed to install

> Office Service Pack 3.

> It downloads but fails to install.

> I'm using XP sp2 and Access 2003. No other Office product.

>

> Any help will be appreciated,

> James

>

>

>

>

>

>

>

>

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